The inability of this place to take money and process customers trying to check out is mind blowing. If you can’t take money efficiently how do you stay in business?

They take extremely long to administer the COVID test to you. We had to wait an HOUR past our appointment time and that is ridiculous due to the fact that I have been to other locations and they don’t take this long. They move with no sense of urgency. Very unorganized

The employees are always polite and responsive to my requests. Unfortunately, right now, like many businesses, they are short staffed.

I will never ever patronize this Walgreens again!! Treated me as if I was Rosa Parks and it was a bus!

This walgreens has the worst customer service. The medicine is never ready and they do not have enough workers. I plan on going to a different walgreens.

Horrible..waiting for Covid test...Their are no signs telling you were, and cant get no one on the phone...

Take my prescription, review with pharmacist, tell me itll be filled soon as the next delivery comes, FOUR DAYS later I call to check and Im told the pharmacist wont fill it because all of my long term maintenance Rx arent filled by them,( they are mail order BUT walgreens has my records, what Im on)

Why is it that we can pay in advance to make our experience faster and because the store is understaffed i had to wait because as i was told very rudely we have only one line i said I thought when I paid in advance i could do express the girl said no only one line i am about to go back to cvs

Been waiting in drive thru for 45 minutes without acknowledgement. Absolutely the worst customer service I’ve ever seen outside of the Kroger RX in Griffin. Maybe if they would stop kicking it with this old lady about god knows what I’d be home by now.

Employees in pharmacy are rude

Called yesterday to ask if my prescription was ready and to see how much it was.Whomever answered was polite and pleasant.I was told my 1 would be about $24. Also noted I had a discount card on there.Came to the window this morning, only to be meet with a lady in blue with bright blue nails that had an attitude off the rip.She said its $40. I said no mam I called they said $23 something. She furthered her attitude and said theres 2 and unless youre going to give me a discount card there isnt one on file.I dont know what her problem was, but it was enough for me to never consider this location again. There is NO need for rudeness nor 2 different answers.This locations pharmacy has been going down hill. I went to the one in front of ingles and had a MUCH BETTER experience!

This is awfulness drug store i have ever been to, rude people in the pharmacy, come and experience it for yourself good luck , I dropped my prescription off around noon, they told me it would be ready by 3:00 pm ,I got a text stating it was ready so I come to the drive thru and told them I was here to pick up my medication, they told me to drive around one more time and it would be ready, what kind of bull is that, always rude, I think there prejudice, thats the way they make me feel, thats the truth

I had two prescriptions to be filled. I got a text around 10:30 am stating that my prescriptions were ready for pick up. I come to Walgreens around 1 pm to pick up said prescriptions only for them to tell me that only 1 of them is ready and that they have misplaced the other and are having to fill it again. I only have an hour lunch break from my job and didn’t intend on spending my entire lunch break picking up two medications which consisted of maybe 15 pills each so why on earth does it take so long to fill them? Done with Walgreens pharmacy.

I am VERY upset. To the point where I WILL record my next conversation with my visit at Walgreens and I WILL call corporate. I have type one diabetes. I had to go to the emergency room on the 27th because I was experiencing extreme insulin resistant. I called my doctor because I was running out of insulin faster than normal. She increased my rates to 2 units per 5 carbs instead of 1 and told me to just tell the pharmacist what happened and that they’d give me a new bottle. I called the pharmacy and immediately she was rude. She had a sarcastic tone the entire time and acted very annoyed and upset about my questions. She told me that my doctor would have to put how much insulin I take in a day, not per carb. I understand that and I get it, but lose the attitude. This is my health and if I have questions, I should be able to ask without the constant attitude. Work somewhere else if you can’t work with the public without the rudeness. This isn’t the first time, every time if I have a question about my insulin, they get very upset and RUDE. This is my health. I am completely insulin dependent and if something changes about my insulin prescription, I WILL ASK. I have always been nice and I put up with them, but not anymore. This is not okay. Next time, I am calling corporate and I am not playing games anymore. Another time, I asked why I got 2 bottles instead of 3 like normal. REASONABLE QUESTION. The woman huffed and puffed and said well I’ll have to go through the system again to find out why... and then she did, came back and said, “your insurance doesn’t cover 2 bottles anymore.” She rolled her eyes, stopped around like a child, and gave me my insulin that I need to LIVE, without saying have a good day or anything. Then ANOTHER time, a woman just gave me my medicine without checking my name on the computer and then when I waited she was like well did you need anything else???? WHAT THE H***!? Or when my husband came up to get his medicine and the drive thru and they saw me in the passenger seat and said, “NUH UH YOUR MEDICINE ISNT READY YET!!!!” Just extremely rude and makes me uncomfortable going there even though it’s the most convenient place to go. I am very upset and the attitudes need to change or get new people.

Ive had excellent customer service with the pharmacy & the photo department. They go out of their way to be courteous & helpful.

The pharmacy staff are so nice and helpful!! They know my mom by name as soon as she calls! We love them!!!!!

I was also denied service at the photo department. I was very displeased with my visit to this walgreens! I walked in and saw two workers talking beside the photo department and as soon as I walked up they both had disappeared. As I waited for service the lady upfront was stocking and went to help the costumers at the main checkout center. She told me she would help me when she got back. I waited and waited and she just resumed stocking and failed to help me for the next 5 minutes. She even pressed the costumer service button to get someone else to come help me so she could stock. Then she finally decided to help me when no one came around. Very disappointed.

Best walgreens ever. Especially pharmacy!

The customer service in the pharmacy is horrible!!! I Will NEVER GO BACK AND I WILL TELL EVERYONE I KNOW HOW HORRIBLE AND RUDE THE EMPLOYEES ARE!!!!

The worst customer service at pharmacy Ive ever seen

Older black lady up front soon as you walk In can be very rude at times . She also informed me this morning that they no longer accept partial payments which I know is a lie...

Rude Pharmaceutical Customer Service & Though It Was Just Me Only Experience This.

Always pleasent

Love them!

Very poor customer service.. I was denied service from the photo dept.. For no justifiable reason....

Lacking in service and rude