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AFC Urgent Care Bon Secours - Augusta Rd.
1800 Augusta St suite b, Greenville, SC 29605, United States
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Al
Review №1

Libby was amazing helping me and the young female Doctor was absolutely amazing too! Couldn’t have been easier or any better than it was! Highly recommend!

Di
Review №2

Caring drs.and staff. I was extremely sick when i walked in. I had already been to 2 other walk in clinics within the past week and was told it was a cold, then a virus...but i knew i was getting sicker and started to have a hard time catching.my breathe..i explained that to the dr.and told her i was scared i knew something was wrong.and needed someone to listen to me. She did. She found out what was wrong..sent my meds in and i was very relieved because at first once again all.my tests were.coming back negative but i was sick.and looked even worse..she cared so.much about me and never met me a day in her life but i am.so glad.she was my dr because i may not be here if it wasnt for her.

Ca
Review №3

I was having hard time getting a doctors appointment at my kids regular doctor. I called AFC urgent care Augusta Rd. and I was able to schedule an appointment for same day for both kids. I held my spot online and left my house when it was close to my turn. It was really easy. They were friendly.

Am
Review №4

I was traveling for work and staying in the area when I suddenly needed the help of an urgent care. I googled and found this one close by. I’m so glad I did! Donna greeted me at the front desk with such a caring personality! She was so helpful and kind…Melissa and Lisa were also great!!! Everyone was professional, helpful and kind! Thank u staff for treating me so well in my time of need! Highly recommend!!!

Jo
Review №5

Loved nurse Dominique and Doctor Jonathan. They both made me feel at home. They listened to my needs as a patient, and they provided the care and treatment I needed. A lot of medical offices do not value the voice of the patient BUT these two made a huge difference in my life. I greatly appreciate the energy and care that each of them provided. They provided me with amazing treatment without judging me or making me uncomfortable at all. Wish I could both have them at my normal family Doctor. If I ever need urgent care again, then I am DEFINITELY coming back and asking for these two !

Qu
Review №6

😍😍😇 Thank God for neg test. And thanks to Mary and Natarsha for being so concerned and nice while at our visit. Very sweet people. Knew what was going on. Oh yea and the wait time was nowhere near the hospital. I would choose AFC anytime. Thanks ladies

Ti
Review №7

Lisa Miller, Ashley and Natasha were so awesome yesterday. All very professional and caring. Urgent care on Augusta road far exceeded my expectations.

Sh
Review №8

I had a great experience when I visited this facility today. Donna, Ashley and Morris, NP were very caring, compassionate and professional! I did not have to wait long and all & was back to work in no time! 😃

Ca
Review №9

This place is amazing. Not crowded with lots of sick people. The staff is so pleasant and caring. Highly recommend. ❤️

Cy
Review №10

This practice needs to retrain its employees on etiquette. Upon arrival, I was told my insurance was inactive. The receptionist hadn’t taken my insurance and properly due her due diligence. Then after I stated I just used my insurance two days ago she takes my card and it’s indeed active. The secondary issue is I arrive on time to my appointment and the assistant calls on the phone to attempt to speak to me whilst I’m sitting directly in the lobby. Because I hadn’t answered she actually had to come to do her job and address me directly. This location basically hadn’t had the adequate equipment to assist me and instead of directly stating that… the assistant just states the worst scenario possible without me even being seen which was disgusting and highly insensitive… there’s multiple things that could be the issue but to state the worst was impertinent! This is why I dislike speaking to the HELP! I almost always want to speak with the doctor in regards to my health. Some workers lack adequate knowledge on some situations and say anything to get you out of their hair! Do better and next time keep commentary that hasn’t been proven to self!! 0 stars is the better reflection of this location!

Ca
Review №11

The staff and provider were absolutely amazing! I was in and out within a hour. I highly recommend them for any of your urgent care needs!

Hu
Review №12

Went there because neck is in serious pain (but enough to take up a much needed bed in an ER) and before I could even finish my question, the lady at the front desk laughed and said we dont have any appointments. Then would I tried to ask her if she knew of any other places near by she cut me off and said we have 600 people waiting for COVID test go you will not get in anywhere. Then I said just go to the ER if you hurt so bad in a mocking tune. I understand everyone is over worked but you can still be a decent human to other people.

am
Review №13

I called and requested a covid test this morning due to having a few minor symptoms. I dont believe I had covid, but I am obligated to be tested before returning to work. I was asked to wait in the car and register for my appointment due to my symptoms. So I do that. Then Ashley calls and tells me I can come in. At this point it started pouring, raining completely sideways. There was literally a tornado warning outside. I said, Its raining really hard right now. Im going to wait a couple of minutes then Ill walk in. Ashley: you cant do that. Youll lose your spot. Me: well its pouring outside and Im not about to get soaked in cold water when I already done feel good. Ashley: then well have to move on to the next person. Me: so you think it would be more beneficial to my health to come in soaked and have to spend the next hr in drenched clothes? And that was when Ashley hung up on me. I was able to walk in the door less than 2 minutes later once there was a break in the rain. The next person wasnt called in until after I was already in the office. Tell me how the attitude and lack of compassion was necessary?

Ta
Review №14

Excellent first time at any urgent care location. Staff were attentive, informative, professional, just all around awesome! They didnt make me feel like just another idiot that hurt themselves or like they were just going through the motions. Better experience than any regular hospital Ive visited in 40 years.

Th
Review №15

Disclaimer: I’ve been sick for days so I’m feeling salty.I called yesterday and asked if they do rapid COVID tests, yes but they tell me I have to stay up until midnight for their website to refresh to get an appointment. I do this even though I’m sick and rest would be good for me. I come to my appointment 10 minutes early the next morning and I’m told they are short staffed so my appointment was pushed 45 minutes later and I’ll have to come back then. Oh but they’re short staffed so…get over it. Now I can drive 20 minutes home wait 20 minutes and drive 20 minutes back for my newly scheduled, unnotified appointment.There was one person in the lobby and one car (other than mine) in the parking lot. You mean to tell me you have no patients back there but because you’re “short staffed” you can’t help people? So glad I canceled three meetings at work for this. I’ll just go ahead and cancel some more while I’m waiting.***Update***After an hour of sitting in the parking lot they turned away 5 families and accepted no patients. Oh and one nurse left. Yeah. You’re super busy. Definitely keep turning away people.***Update***It took 2 1/2 hours to be seen for my scheduled appointment. Again, mind you, no one is here.Do yourself a favor and get the 3-7 day test. It will take the same amount of time.

Ni
Review №16

Ashley and Nicole were the best! So patient with me and listened to everything I needed to say. If I ever come back, I want them again!

Ke
Review №17

Great staff! Very welcoming and helpful! Kelly was awesome

Ra
Review №18

I had a wonderful experience here today! The staff went above and beyond to make sure I was taken care of! They called the local pharmacy and coordinated with them to ensure they had what I needed! I was seen quickly and was completely taken care of! The reception, Regina was so kind and did everything she could you make sure I was seen. The nurse practitioner, Nicole, listened to my concerns and made sure I had everything I needed. The x-ray tech Natarsha was also friendly and helpful. I would definitely recommend this place to anyone and will return myself if I ever need to. Thanks guys!

Ta
Review №19

My colleagues and I needed a rapid Covid test and all the other locations were hard to navigate. Thanks to Donna Mitchell’s professional and efficient service it was as rapid as the test. She also offered Covid counsel which was incredibly helpful.

Sa
Review №20

Made an appointment for covid test upon arrival i was greeted by Donna she was very informative and well spoken i was asked to sit in my car and wait for staff to call me I set in my car 40min before I got called go call from Ashley asking about medical history 30 more min went by then I was asked to come in and they would bring me back then she told me to have a seat and she would swab me and then wait 10 min as I waited on test results I heard staff talking personal matters politics and cussing I dont think they should be discussing those issues and cussing so patients can hear Ashley had no bedside manners she was cold i wouldnt recommend this place to anyone due to poor time management

Gw
Review №21

Upon arrival at this facility, Ms. Donna helped me get checked In. She saw that I was stressed about online check In. She helped me by explaining the process of check in. Donna realized that I had lost my spot that was put in earlier. She corrected the issue right away. She was patient, caring, and kind also. Thank you Ms. Donna.🤗🤗🤗👍👍👍When I finally got called back, Ms. Natarsha greet me with care, kindness & concern. She explained the PCR Test to me. Natarsha show compassion for my concerns & worries about the test. She informed me of the time it would take to receive the results. Natarsha told me all that I needed to do to stay safe. Thanks so much Ms. Natarsha. 🤗😀🤗👏👏👏I hope AFC Urgent Care Bon Scours realizes how valuable theses women are. Every employee here was stretched beyond measure. I just pray they get more employees because that 3.5 hour wait time was the worst part. Im pray for our healthcare workers🙏🙏🙏

Cy
Review №22

This was my first time ever visiting a urgent care, but the staff at AFC Augusta St made my visit so easy. The staff was fantastic! I will definitely be back. Thank you!!!

Gi
Review №23

Just want to thank everyone for the great customer service ! Especially the girl at front desk shes a keeper ...

ja
Review №24

Staff was great Thankful to the receptionist Donna who was incredible helpful. Thanks again well see you again

Ti
Review №25

Staff was wonderful very nice,And efficient very helpful precise with everything they did made sure I was comfortable and had everything I needed to make sure the healing process worked I will come back if anything happens to me or if I need help with something

Am
Review №26

Excellent, helpful, friendly and knowledgeable staff. Made to feel welcome and had excellent service. Thanks to Jonathan Notelle, NP, Natarsha, Dommenique and Melissa.

Br
Review №27

Urgent care they were quick , had me in and out. Everyone was soo nice eventhough I went for something soo small they cared as much as I did, and made sure I got proper care.

Ke
Review №28

Everyone was so kind, knowledgeable and helpful to my given situation. Johnathan gave the best care and made me feel comfortable throughout my treatment. If its possible to recommend him as my family doctor I would. Hands down

Ch
Review №29

I usually go to AFC Powdersville and have never had any issues. I had to go to the Augusta St location and assumed I’d get the same quality of care but I was disappointed. There were several unprofessional aspects of my visit and I was left with a huge bruise on my arm from the NP (not sure if that’s her title) drawing my blood. This has never happened to me before so I assume it’s because of improper procedure. They also gave out personal info about the nature of my lab over the phone which again, I’ve never had a medical professional do. Everyone was nice and welcoming so I appreciate that but I won’t be going back to this location.

Ki
Review №30

I loved the experience & everyone was so nice !! Natasha & Nicole were excellent!!

J.
Review №31

These people are completely incompetent. After being told by one receptionist that my insurance was accepted, I filled out all of their forms, waited 2 hours for my appointment, and made an extra trip because youre not allowed to wait there, only to have a second receptionist tell me that my insurance was not accepted. So I spent my sick day driving around and ultimately not being able to be seen by anyone because these people wasted my time. Would not recommend.

A
Review №32

Went last night for a rapid test. The nurse and nurse practitioner were both kind, the test was not awful, and the NP was great at communicating very helpful information so that I can make informed decisions going forward. Thank you!

Ki
Review №33

Everyone at AFC Urgent care was wonderful! Starting at the upfront with Regina to the ladies in the back Natarsha and Regana. They were happy and friendly and took such good care of my son. Dr Ta is also wonderful. I felt like he really took the time to listen and felt like he genuinely cared about us as patients. Thanks to all the hero’s that work at the “red clinic”! God Bless!

Da
Review №34

Took my 8 year old daughter in for a Covid test and the nurse practitioner wasn’t very nice or friendly. She didn’t explain the process at all. She took her vitals and didn’t let me know whether she had a fever, what her weight, height or anything was. I don’t think the rapid test is accurate nor was it done properly. My daughter says she didn’t even feel the swab going into her nose. The doctor came in with the results less than 10 minutes.

Mi
Review №35

Went here for covid testing. Weve had it done at doctors care before and they werent very kind, took their time, and were very rough and painful with the test. That was not the case here. Heather is incredibly kind and friendly and did a wonderful job with our test. Very quick and painless. Normally urgent care facilities arent very good experiences but both the lady front desk and Heather were so great and would definitely come back here for any urgent care needs.

Na
Review №36

I came in as a new patient. I was called in a non-private lobby and asked for Hippa protected information. It felt wrong especially when another guy that came in for an STD check was asked clinical hippa protected questions to me.Nurse was unprofessional. After already sitting I a lobby in which I discussed my protected information, I was met by an unprofessional nurse. I came in for a covid screen....and if negative....assistance for my URT symptoms. I had my work uniform on. She said, You went into work with those symptoms? I said yes. You know how it is in healthcare because I didnt really know how to respond. I also said I get bronchitis a lot. She said, well those symptoms dont sound like bronchitis. If anyone had asked me even a bit of my history of recurrent bronchitis, this being my 7th covid test, and that I only went to the clinic for it to be ruled out because my pcp was closed....perhaps I wouldnt have gotten so much attitude. I do not have covid.The doctor came into my room looking flustered and frustrated but with the attempt of being cordial. But his phone rang so he excused himself stating it was important. He came clearly more flustered and stated he would be missing a staff meeting but he would rather see patients (as if it was his manta for the day). I dont need to know about his personal meetings. Secondly, the statement about patients coming first combing with his full body disposition, is one of the most creative ways Ive been non verbally told that I was an inconvenience.I could literally hear the person in a room next to me got a strep test. Then there was the girl crying and screaming as I literally heard a staple suture gun being fired into her skin.I dont even know who treated me. I have a discharge paper that I do not see any providers name on and none of it is signed.I told the doctor i was given antibiotics, promethazine dm without codine, and steroids. I said the cough syrup really helped. He said it was a controlled substance he doesnt give out. Its not. The minute clinic gave it to me. If he was worried about any other effects of a very efficient medication, he could have just said that. I also wanted to show him the course of treatment I previously has that had finally helped me prior. It had the promethazine dm on it. Id showed him the list to show him the antibiotics Id been on since he mentioned one that duplicates another. He saw the syrup and said, nope , not giving you that, scroll up. I was shocked.He listened to my lower lung sounds and said they sounded quite good. He stated listening to upper lung sounds and I started to cough and kinda just gave up and said hed give me antibiotics though I had no fever and perhaps there were some mucous plugs that moved around, but I havent coughed anything up. I also stated I noticed an agitation in a certain part of my chest that often has a wheeze and he said he would refer me to a pulmonologist. I have one. I went to an URGENT CARE as I was unable to see my specialists. Would it have harmed him to listen to the specific spot I stated issue with. No. But it could easily be harmed by it right now because who knows of it would have changed the course of treatment.I was finally given a dexamethasone shot and augmentin. I dont feel confident this is bacterial and I dont see how anyone could be confident that it is bacterial as no one ran a rapid CBC to look for elevated white blood cell count.So they I called today. It took 5 times to even reach a phone that got picked up. Do not tell a patient to call with follow up clinical questions if there isnt enough continuity of care to actually address the patients concern.I change my response to 0. I will never go to this location, Bon Secours, or AFC location in my life. HIPAA law is clearly broken at this practice on a minute by minute basis. Patient care is questionable...very questionable. Medical practices are questionable. I wonder if my shot was even sterile.

Th
Review №37

They were very friendly and helpful. They listened and showed that they genuinely cared.

Al
Review №38

I went for a COVID-19 test here and they were great. I dealt with Gina in reception, Natarsha did my intake, Nicole explained everything about the test. They were all kind, careful, and efficient. Really couldnt have asked for better.

Be
Review №39

Great experience getting tested at this location - the process was streamlined. Everything was handled online - it was a breeze. I hope I never have to get another COVID test - but if I do I will come back here. Thank you to Kelly and the rest of the staff, you guys rock!

Ak
Review №40

Natasha made the experience very comfortable. She is very perfectional. I would recommend her any time that go there. Thank you Natasha!

ha
Review №41

If I could I would give Regina, Jonathan, Natarsha and Heather 10 stars! They are the model of kindness and efficiency. Any health concerns? Come here.

Br
Review №42

It was a smooth process from making the appointment online and preregistering my data easily saving time inside the facility. I was seen on schedule and received warm professional care from every staff member I encountered. All my questions were answered. I recommend this group highly!

Mi
Review №43

Sure, I got a positive COVID result, but I at least got my results in a quick, smooth, and painless process. Booking my appointment (all online) was easy. Everyone was kind and professional. For rapid Covid testing, I would definitely recommend.

Gi
Review №44

Got COVID tested yesterday and was the best out of the other 2 test previously. My daughter went to Prisma Health for testing and they irritated her nostril to where her nose bled.Will definitely be referring everyone to this location. Dr. D. was so gentle. Thanks Regina for your pleasant demeanor.

Ch
Review №45

I was really feeling quite unwell. The staff was very attentive and thoughtful. Special thanks to Dr.Jonathan who was just excellent.

Ha
Review №46

After waiting an hour, they told me the doctor wasn’t certified to give a simple physical exam. If he can’t give a physical exam, what is he certified to do? Receptionist was really useless. Really unprofessional, they looked like they had no idea what they were doing.

El
Review №47

The best care the kindness the love the oundestand of know the situation we r living in and making sure all are taken care I love u guys and God Bless u all Merry Christmas

El
Review №48

Helpful friendly staff, assisted with making my experience less fearful.

Qu
Review №49

Everybody gave amazing service n was real friendly

K.
Review №50

So wasn’t feeling too good so I decided to go to this urgent care to get a rapid Covid test. This was the only one that did not require an appointment. Walked in @4:45pm.... just got off of work. I asked the young lady could I get a rapid test she turned me away and said no because the provider will probably tell me no also because they close at 5pm.... Trash

ch
Review №51

Natasha at the front desk was very pleasant and kind. I was greeted with a smile and i immediately felt comfortable being seen by the doctor. She had great eye contact and positive energy and just a pleasure!!

Br
Review №52

The Staff is friendly, courteous, knowledgeable and always about patient care. Kudos!!!

la
Review №53

Great staff! No wait time or paperwork if you make an appointment online. The doctor, a real MD, was super thorough and pleasant. So much cheaper than the ER!!

gl
Review №54

Very satisfied with the service, excellent treatment with the client, fast and efficient. I would definitely recommend this place.

Br
Review №55

Very easy process, I registered online and waited in my vehicle until it was my turn . The doctor was friendly and quick!

Ab
Review №56

Excellent service, they have protocols to bring safety security and avoid contagious.

Pa
Review №57

Staff was very friendly and helpful. They were able to fit me in within a few hours.

Ke
Review №58

Everyone was very nice. I didnt have to wait long to be treated. Overall it was a very good experience.

Ta
Review №59

I went to the location on Pelham Road but their x-ray machine was down, so they sent me to the Augusta Street location, where I waited for 2 hours to be told they couldnt get their machine to work. Its simple courtesy to give patients an update when theyre waiting that long, but that did not happen here. Unacceptable and complete waste of time.

St
Review №60

Came into this location having had a pretty crummy day. I was beyond frustrated with the entire day...when I arrive I was greeted immediately by two very kind and welcoming front office employees. They gave me undivided attention and assured me that they would do anything they could to make my experience there a good one, to hopefully turn my day around. Their interactions were so kind and genuine. I was care for pretty quickly and with total top notch professionals. Thank you!

Br
Review №61

Highly recommend this location. Super friendly staff, able to squeeze me in, and made everything a smooth process. So thankful for them.

An
Review №62

I was seen here yesterday and was told I have an ulcer and they would call in a prescription here it is 24 hours later and the prescription still has not been called in. They have not answered the phone

Kn
Review №63

Fast/Accurate/ Nice staff

Ad
Review №64

AFC urgent care was quick, and everyone was incredibly helpful and kind, especially Natasha! During times like these, we need more places like this. Thank y’all so much!

Ro
Review №65

Ten minute wait time, I was shocked! The staff were all very friendly and accommodating, especially Ashley Berman, PA. Ashley had seen me over a month ago and recognized me immediately asking how I was feeling. She is kind, caring, intuitive and extremely intelligent. She took care of all of my needs once again on this visit and sent me home with a smile. Thats a great practitioner, Gold ⭐️!!! AFC Urgent Care on Augusta Street, thank you😊

Je
Review №66

Unfortunately, Ive been to many Urgent Care in Greenville, SC but this particular location is my favorite go to. All staff are extremely wonderful and very polite. Love the doctor I saw and of course I cant forget about the Front Desk associate Mike: u guys are awesome. Continue being polite even on a bad day. You guys make every visit a good one for me. Thanks for everything 😉

Av
Review №67

Still getting bills from here when I was told I didn’t have to pay. Really disappointed that they’d go and send it to collects for what?Wasn’t even give the care I needed.

Ne
Review №68

Everyone was very friendly from the front desk staff to the Physicians assist that I saw. It’s really nice that you can schedule an appointment online and cut down on your wait time. I didn’t have to wait very long to be seen which I really appreciated since I wasn’t feeling well. I would recommend this urgent care practice!

Ha
Review №69

What an amazing place! My immune system is terrible, so I get sick quite often. I have never had to wait more than 10-15 minutes here. Every single time I have been sick and just feeling terrible, my day is immediately turned around by the receptionists, doctors, and nurses that work here. They are very thorough and spend time listening to your concerns before making a diagnosis. I don’t even go to a regular doctor at this point unless it’s something overly serious- I just go to AFC! I wish there were 100 stars to give this place!

Ka
Review №70

The receptionist Mike is an amazing person! He is just the person to have checking in patients who requires medical attention! His personality speaks volumes when you enter the building! Tasha was the best and most amazing nurse you could have! She was kind patient and understanding! I love a nurse who does their job and do it well! Dr. Hurst was nothing short of amazing! He took the time to answer any questions or concerns! He went above and beyond! I definitely have put this urgent care at the top of the list for me and my family!! Perfect location and perfect people!!!! All 10’s in my book

Bl
Review №71

All the staff were fantastic - super friendly, very helpful and efficient, and went the extra mile to get us taken care of as fast as possible! I would (and I actually have!) highly recommend AFC Urgent Care and well definitely be back! Thanks so much to a super awesome staff! You guys ROCK!

Ka
Review №72

I was greeted with a smile from Mike. He was very pleasant and knowledgeable. Natarsha was my nurse, I was greeted with a warm and friendly smile. She took very good care of me. Dr. Hurst was friendly as well, he finished my exam. My office visit was short and sweet, wishes all doctor visit was like this. No long waiting!!!!! Thank y’all for taking care of meFriendly staff

Da
Review №73

Wonderful experiences considering the reasons we go to an urgent care center. I have had to take my son here at least 4 times with sports related injuries. Every time we have been, the staff has been amazing. From the receptionists, the triage nurses, x-ray technicians to the doctors, all have been kind, helpful, efficient and accurate. This is a well run, highly functional urgent care center. I am grateful to have it so close to home.

Qu
Review №74

The staff was incredibly nice and professional. The one that that stood out the most to me is the gentleman Mike the wonderful guy at the front desk. Customer service is very important to me. And I give him a round of applause for been professional and making the patients feel welcome when they walk in AFC Urgent Care. Keep been humble and polite.

Sa
Review №75

Mike at the front desk takes customer services to a whole new level. He needs to do training classes for everyone company that does business here in the upstate, then no company would ever get a bad review. Natarsha took amazing care of my children. She has a great personality and you can tell she takes pride in her job. This is our go to place for a quick visit. Every visit is fantastic, but today stuck out. :)

Ma
Review №76

6 yo daughter cut her leg and needed stitches. First went to GVL Memorial, and there was a huge line. Called our pediatrician and nurse-on-call recommended AFC Urgent Care - great recommendation. Heather, Rhonda, Porsche, and Shannon at AFC responded as soon as we walked in the door, made my daughter feel as comfortable as possible, and quickly took care of her wound. Excellent experience, and we really appreciate them!

Ju
Review №77

AFC Urgent Care on Augusta is Fabulous! Everyone we encountered is compassionate and caring. What an incredible staff of care givers.Dr. Diamont, MD is very easy to talk to and his explanation of medication and treatment is very easy to understand. It is obvious that he loves his profession. Leslie is very efficient and caring during the check in process and then my experience with Erika and Nicole the medical assistants made the visit so nurturing as I was treated with total kindness Thank you for your care.

As
Review №78

Absolutely amazing staff and dr! Every staff member we came in contact was super friendly and compassionate! Couldn’t ask for any better!

Sh
Review №79

My experience was blessed. The ladies were all perfect and very professional. I will recommend this urgent care to all of my family and friends. Very fast service!! Very convenient! Very pleasant people! Natasha, Erica, and Doctor Jessica God Bless you all!

Ma
Review №80

The NP was kind and thorough. I was seen quickly and efficiently. One note: desk assistant needed to be doing intake. Her certification would have made for an easier triage. I found myself having to spell and explain the use of several common Rxs to the Rad Tech that did my triage.Otherwise, an excellent experience. Thanks to AFC and Bon Secours for placing this center on Augusta Rd.

Na
Review №81

My PC physician was out of office and I was unable to get an appt. for several days with any other physicians in the practice. Not a very comforting situation. I was desperate!! I recd a warm greeting from young man at the receptionist desk, and he was very helpful. I think I met ALL of the staff while there, and everyone was warm, friendly and genuinely seemed concerned and compassionate. A very special thank you to Mike, Rhonda, Porche Aaron and Dr. Hurst. Its not easy to go to someone you know absolutely nothing about and trust them; it takes time to build a relationship! You are a great team and I would not hesitate to return, and have already recommended you to other family members and friends. God bless you all!!

Nk
Review №82

I am a new resident of Greenville SC, my doctors office recommended me to urgent care since he was not in the office. The staff from the front desk to the physician assistant Natasha and the doctor I staff were amazing. I went in feeling at my lowest and they really warmed my spirit. I give them 5 stars and recommend their services. If you are new to Greenville or a familiar face to the area AFC urgent care is the place to go for your urgent care needs

Sa
Review №83

By far one of the BEST AFC Urgent Care! They have a great team in place and you are treated with kindness and care from the moment you walk in all the way through your departure!

Li
Review №84

Yes, I have told everyone about you guys. Loved the whole experience. Everyone so caring and professional. Wonderful staff... Awesome

Cl
Review №85

This is a very professional and caring facility. Very informative. I want to thank the doctors and all the wonderful staff. Erica the nurse, I think her name is Natasha in x-ray, Jessica NP, and Allison. Hope I didnt leave anyone out. Ive been here twice. Excellent job everyone.

Ch
Review №86

Incredibly friendly and helpful staff. I cannot recommend them enough.Its so stressful going to a doctors office but every single person that I met in this building helped to alleviate that stress with their fantastic bed side manor .They were also very in depth and helpful in terms of my diagnosis.

Co
Review №87

While on vacation in Greenville SC, I became sick. I tried to get into a minute clinic, but the wait was 5 hours! While I found AFC Urgent Care, they made my appointment within 30 minutes! I got there and it was so nice to be seen so quickly! Everyone was very helpful. Rhonda D was the receptionist that night and she didn’t take any time at all to get my information. Then I saw Porsche who did my vitals. She was also very professional. Then on to Dr. Hurst who gave me a prescription and I was on my way to finish my vacation! Thanks for wonderful service and great people! Connie

Tr
Review №88

Staff very nice, clean facility and fast service

Es
Review №89

Everyone was so kind and helpful from the front desk receptionist, to the nurse, to the doctor. They took good care of me, and I was in and out in no time. Thank you!

Bo
Review №90

Awesome service and Fabulous staff. Porsche Moore, Rhonda Dallas and Kim McLeod did a wonderful job with fast and accurate service. Very pleasant environment and would definitely recommend their service to any and everyone!!!!

An
Review №91

My experience was great, the young man at the reception was delightful, so friendly and efficient. He Is a great asset to your staff.

Ye
Review №92

Staff was great! Starting from the front desk coordinator to the Medical assistant Erika, and at last Mrs Heather the NP who was amazing! She was very sweet and nice! Recommend it to anyone who needs care fast and efficient!! Feeling better already !!

ji
Review №93

This is a great place to go for simple medical needs. The staff is top notch and everyone has a smile on their face. If there’s not much of a wait, you’re in and out in 30 minutes. Highly recommend

Je
Review №94

Everyone on the staff was awesome! Caring, knowledgeable , detailed and organized with friendliness and professionalism! I felt at ease with the staff taking care of my issue and instructions on how to manage at home.

Da
Review №95

The staff was amazing. From the friendly greeting from administration, to the cordiality of the nurse, to the empathy and attentiveness of the Doctor. The experience simply could not have been any better. Very impressed with the facility and culture.

Br
Review №96

After going to the one In Powdersville and receiving the crappiest service, I tried this one! HUGE shout out to Erica, Mike and Heather, they are amazing and hooked me up quickly in that time crunch. They were fantastic was in and out in no time! Huge shout out to this office!

J
Review №97

Unfortunately I have had to stop here a few times, but fortunately this is a good center for urgent care, all the nurses and doctors I have seen here have been very thorough, caring and professional. I havent experienced any long wait times and my visits have been affordable. Thanks a lot yall!

As
Review №98

Everyone from the receptionist to the nurses to the doctors were very informative and helpful. They treated me like a person instead of a number and everyone was nice. The prices were very competitive as well. I would Definately come here again.

Ca
Review №99

I actually felt comfortable going to this urgent care. Erika was very nice , helpful and patient with me. Sonya was very helpful for my first time. And Dr.Hurst is Awesome and funny . Very understanding guy

Ti
Review №100

The staff was super friendly and helpful. They took great care of me. My concern is that sent back information that was not accurate back to the insurance company and told me they had to send me back to work the same day an incident occured when I was still extremely dizzy and disoriented. I get that they work hand in hand with the insurance company, but that is a liability.

Information
64 Photos
100 Comments
4.6 Rating
  • Address:1800 Augusta St suite b, Greenville, SC 29605, United States
  • Site:https://www.afcurgentcare.com/augusta-road/?utm_source=GMB&utm_medium=organic&utm_campaign=greenville
  • Phone:+1 864-207-4538
Categories
  • Urgent care center
  • Drug testing service
  • HIV testing center
  • Medical clinic
  • STD testing service
  • Walk-in clinic
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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