user
Apria Healthcare
1824 Progress Rd, Greenville, NC 27834, United States
Appearance

Comments
jo
Review №1

My experiences with the Apria Team in Greenville has always been very good. Every team member is professional, personable and go out of their way to make sure I have everything I need. It is a pleasure to work with you. Thanks TEAM GREENVILLE !!

Ed
Review №2

Usually you find one or two nice people working at a company. At Apria Greenville everyone I have talked to is friendly and helpful. Thanks!!

Ke
Review №3

Our facility spent 3 days preparing for a guests discharge home and had to use Apria due to insurance. On the day of discharge, our nurses began calling at 7am to verify all was in place and ready for the guest.After 10 phone calls, all routed to a call center in the Philippines, there was still no resolution to obtaining the guests equipment. At 9:30pm, I had spoken to 6 different customer service representatives and 3 supervisors.The company had copies of the guests demographics, insurance information, the signed prescription, and written order from the physician, yet the company continued to argue and delay care to the patient.At 9:30pm it was decided that the guest could not discharge home due to not being able to obtain the equipment needed from this company.Terrible customer service, especially for a health care provider. My heart goes out to the guests and families who have to deal with this.Shame on you, Apria.

Information
11 Photos
3 Comments
4 Rating
  • Address:1824 Progress Rd, Greenville, NC 27834, United States
  • Site:http://www.apria.com/
  • Phone:+1 252-757-1727
Categories
  • Home health care service
  • Medical supply store
  • Oxygen equipment supplier
Working hours
  • Monday:Closed
  • Tuesday:8:30am–12pm
  • Wednesday:8:30am–12pm
  • Thursday:8:30am–12pm
  • Friday:8:30am–12pm
  • Saturday:8:30am–12pm
  • Sunday:Closed
Similar organizations