Go to your ER they say - its an emergency and you need care now. Thats not the way Prisma ER feels about it. My husband sat in this ER waiting room for 7 hours with me waiting outside the front doors along with a 90 year old man waiting to find something out about his wife of 65 years. She sat inside without care.No health care provider tells you anything. Youll get all your information from my chart. The people skills/patent care is void of training. No seats outside for family waiting. No drink machine. Absolutelynothing. No way to talk to anyone except other waiting family members. The patients are told if you go into the bathroom and dont hear your name called you go to the bottom of the list. Youll have tests done but these are basic. After 7 hours of being sick waiting in the waiting room never seeing a doctor my husband had enough. He walks out the front doors to me and says I feel better. Were going home. I need to lie down.Is this our new health care? I wonder many die because of lack of care. Try St Francis. You might be better off.

Like other reviewers I wish I could give Greenville Memorial a negative stars rating. Too many complaints to write about. Will never go to this hospital again. Will steer people away if I can. Non caring, negligent, dishonest. They put my family members at risk of poor health outcomes. Stay away from this hospital! Dangerous to your health. Lack of compassion & proper care is appalling!

The only people at the entrance were very rude. First we were told to be at the outpatient at 5:45 then when we got there, we had to wait in line 20 minutes until they opened the door. Second, most of the nurses were cold or slow or both. The doctor would not explain my mothers condition to me after the surgery. It was a very frustrating day.-

They have waiting room so cold that you can’t stay inside long. If you are coming to any prisma hospital better be prepared for a long wait and to get cold why you wait because they don’t give blankets bring your own

We have been here close to 2 hours trying to find info on a patient. We have been run around everywhere from emergency to Radiology. And still don’t have a clue on his prognosis. It was an Emergency when he was brought in.

We are so grateful for the awesome team that took great care of my father. The nurses and doctors were all wonderful. The doctors communicated with us everyday. No words can describe the gratitude that my family has for the doctors that listened to our concerns we had about my dad. Thanks again for this awesome team: Especially; Dr. Tariq Namouz. and Dr. Francesco Laterza

Hardly customer service, empathy, or communication present. Everytime i call to check-in my number gets taken and when I call 8-12 hrs later somebody else is shrugging their shoulders and dont know what Im talking about. The person looking after my mom as soon as she got done with dangerous surgery wasnt even informed of what was going on with her. I would be scared to be a patient here. Take your loved one somewhere else

My sister, Pat Willis has been in this poor quality hosp for 3 weeks. Blood pressure in the 220s not related to family. . Trach surgery performed today w/o family notification thn moved out of a room into a HOLDING AREA, NO VISITORS ALLOWED WHILE ON A COMA STATE. FAMILY NOTICED DEBRI IN CATHETER BAG.WE HAD TO REQUEST IT BE CHANGED, SHE NOW HAS UTI. NO ONE WILL RETURN CALLS OR ANSWER QUESTIONS. WITH THAT WE WILL BE HEARD FOR OUR PAT WILLIS. This hosp worse than animal hosp.

I wish I could give negative stars. They made a already horrific and scarey experience for my teen 10 times worse. They seriously need to rethink there system, there lack of communication especially with a minor is ridiculous. The information we were given was not correct we had to go higher up to address this and even that was a joke. I wish for a second they could put themselves in the parents shoes I was told by the patient representative that even she would be upset with this experience but of course nothing was done. As parents we do our very best to do what we think is right for our child, I wish I had never brought her here.

Communication is very very bad,,non existent...was told being admitted,,waited a few hours (3) in the area to be sure,when I got home after a 75 min drive I get a call to come pick the patient up..I have major medical issues myself that the hospital was well informed about and the toll it takes on me to go back and forth..so needless to say no compassion for patients or the family. Save a life to just put 2others at risk. I cant understand that way of thinking.. this is not the first time,its happened a few times to us.

E.R. team were so good to me always reassure me i was going to be ok! 2nd floor also took great care of me. Thank you so very much!!!

My daughter was in an automobile accident 72 hours ago. She is paralyzed from the chest down. The surgeon did a great job although I have heard nothing from him since the surgery. She is in ICU and the lack of compassionate care by the nurses this weekend has been horrible. They have no concern for infection control or patient comfort not to mention preventive measure to keep her from getting pressure ulcers. Just one incident I would like to mention. The nurse removed a disposable pad from underneath my daughter and just threw it on top of her. Now keep in mind she is on a vent, has a central line and many IV sites. I received a call this morning around 9 am that my daughter has a hemothorax causing her lung to not expand and preventing her from being weaned from the vent. It’s 5:30 and they are just now putting it in. She will be transferring to another hospital in Atlanta , Ga as soon as possible.

Im back again a week later from a accident.my initial visit i waited for ever with a compound fracture for anything for pain.never got a pillow and i was there staring at a ceiling for 8hrs.went to urgent care to get my bandage changed doctor threw his arms up and said thats a mess and made me come back here after waiting there 3hrs..im now on hour 6 waiting in this ER.most of the staff seems caring..but they have more security then doctors.since when do you need military clearance to come see a doctor..im going to get stabilized and go hours away from here

They wont even let you in to see your family. My brother was just in a bad accident and I cant even get past the front door.

Awful experience, the doctor and nurse caused my daughter more pain than she was already suffering. Especially that smarta** nurse with the attitude.

I could not ask for a better place to take my little one as Im sure many parents would agree. Look around and see some of the sickest kids with smiles on their faces at something Gillette has done for them. Toys, quilts, comfort.

Wouldnt sell me a bottle of water because i wasnt a staff member. A bottle of water. Its 96 degrees outside and you cant wait inside and they wont sell you a bottle of water. I guess i have to pass out of dehydration and have a heat stroke to get any water from this hospital that clearly only cares about the staff

These are the most rude nurses I have ever seen. I literally stood in front of the nurses station for 5 minutes and they completely ignored me. There was an alarm going off in my mothers room for almost 10 minutes and no one responded. Its truly sad how people are treated when they go here for help.

2nd Floor has been great to me! The 4th floor ICU staff was not good to me at all. Negative 5 stars for 4th floor. Positive 5 stars for 2nd floor!!

Took very good care of my baby when she was in the hospital nurses were very good

I actually went to the emergency room today because of cardiac issues I contracted COVID-19 about a month and a half ago and the side effects or some of the side effects include inflammation of the heart muscles I have not been diagnosed with that symptom or problem yet but that is the possibility of what was going on with me today because that chronic condition causes shortness of breath dizziness fever headache it’s similar to a panic attack or similar to a heart attack It also causes an irregular heartbeat so I actually went to the emergency room today because of shortness of breath dizziness and an in regular heartbeat and I actually waited in the waiting room for two hours and was never taken to the room or taken to be worked on they did take my vitals they did take bloodwork they did do an x-ray and they did do a EKG and then they still sent me back out to the emergency room to wait for an additional hour and 15 minutes before I actually got tired of waiting and got up and leftI actually felt better sitting there waiting to be seen than actually being treated on so praise God that I feel better and I hope my condition is not serious but I left and went home and now I’m letting you people know my story good luck with that.PS the emergency room staff were pleasant even though I sit in the emergency room waiting area and read all of the negative comments about that emergency room and all the other comments about the negative things that other hospital emergency rooms in the area practice at the same time but my visit or my interaction with the staff was great they just do not triage patients correctly an ambulance actually brought a patient in with a c-collar a neck brace and actually set her in the emergency room in a wheelchair in a waiting area to be seen I’ve never seen that happen before

I have very mixed feelings about this hospital the few that are great and really great and the rest of doctors/staff are horribly incompetent. Let’s start with positive: My daughter had a MRI done recently where she had to be put under anesthesia and the whole staff, top to bottom, were amazing in every way.Also, many years ago our son was taken great care of by the NICU team but I can’t speak to the recent staff.Negetives: Any other time any of my immediate family has had to go to the ER or Prenatal Triage we have had experience after experience of negligent medical care at best.I have lived in large cities such as Louisville, Kentucky and also small towns with local hospitals. I have never been so concerned or disappointed in any hospital or medical system as PRISMA!I wish I could give a better review because like I said the few doctors/staff that are good are great!

Never have I felt that I was not getting quality care. I have visited both locations and I have always received caring, prompt, and judgement-free service. His offices are clean, comfortable, convenient, and seemingly always open. I highly recommend Dr. Agarwal and Midwest Urgent Care for all your familys needs.

Prisma has taken over and the shady practices are out of control. 5 minutes before being put under the knife in pre op, they asked for 500 dollars threatening me with potential 5-6000 dollar bill from surgery. Totally unexpected, completely done with intention to threaten and strong arm knowing the drugs they have already put in your system and the extreme stress of being mere moments away from surgery will help them easily steal from you. Criminals we have multiple lawsuits pending.

Very caring and professional staff.

The worst experience in this hospital! I wish I could give zero stars! I wish I would ask others with the same awful experience and never go to this hospital.They did not care about me and my baby! The nurses are rude, the doctors do not have enough experience.

TIMES COME WHEN MANNERS GO OUT THE F.WINDOW.STAND UP AND SPEAK FOR YOUR LOVED ONE WHEN THEY CANNOT!!!💪MOVE THEM IF YOU HAVE TO.AND IF THEY THREATEN YOU WITH THE Security putting you out tell them THE NEWS WOULD LOVE TO COVER THIS ! ALWAYS FOLLOW THROUGH .AND PLEASE PLEASE TALK WITH YOUR DRS AND GOOGLE ALL DRUGS THEY GIVE YOUR LOVED ONE.....P R O A C T I V E IS NOT A CRIME.EDUCATE....GOD IS GOOD ! AMEN.PEACE!

Nasty rooms nurses very few nice ones phones in room never worked no place to put bed linens but floor just not a good experience i would not recommend it to others

Do not go to the ER with more than 1 parent!!! Had GI Joe (rent a cop) immediately call for backup when I expressed displeasure in their inhuman policy of only 1 parent being allowed in. No profanity, no threats, no belittling verbiage and no movements made to bypass the check-in table.But they won’t skip a beat to send the bill!!!Things have gone way too far.

This is the worst experience I’ve had! Was admitted after surgery and I’m not happy with the way I’m being treated! This is ridiculous!!!!!!

The wait times are incredibly long. I could have died. It was all of 10 people in the er and it still took them 4 and half hours to see me.

I was there for like 6 hours. I think that students learning is great but there comes a time when enough is enough , nobody wants to stay that long when they shouldnt have to. And the person that took my blood took it from my wrist , absolutely traumatized. That being said, easy parking and nice rooms.

Three hours to be treated?

From the moment I entered the front doors, this hospital exemplified stellar customer service! Very professional, courteous and informative staff. Once I reached my destination (Ped MRI sedation) Nurse Aubrey made me feel so very comfortable and offered the reassurance that was needed to get the anxiety level down. Dr Pruitt ( anesthesiologist) did a phenomenal job with answering all questions and concerns and put me more at ease with discussing the plan to start IV AFTER my child was given some sedation gas. This protocol was more valuable to me because he is a very difficult stick and he would absolutely not even be aware they were trying to obtain IV access. WIN WIN for him. Due to the pandemic, I was prepared to sit alone while awaiting the completion of procedure but Aubrey was able to make this ordeal much more comforting! My boyfriend was able to accompany me to the waiting area to offer that additional comfort and support. This little extra care from the staff made the whole process so much easier to deal with emotionally. The last thing anyone’s needs during such medically fragile moments like this is be and feel alone. I appreciate the entire staff at Prisma Health Greenville Memorial Hospital for all the care, concern, comfort and reassurance that was offered and received during our recent visit!! YOU are very special people and every healthcare facility should take a few lessons in customer service!! Thank you from the bottom of my heart ❤️

Awesome people that did a great job in the ER. thanks again!

The very best place to go in Upstate S.C. for medical care. Their doctors are the best of the best in my opinion. The nurses & technicians are extremely knowledgeable also. I would not consider using anything but the Greenville Hospital System for anything serious.

Took my 71 dad to the ER after an unwitnessed fall he started throwing up, stated left arm pain and right leg pain. Waited 3.5 hours three more vomiting sessions and still no labs drawn, never made it past the waiting room. Was told my elderly fathers fall was of very low importance and could wait. Worst experience i have had there.

From the security guard to the admission to the most awesome nursing staff, I could not have asked for better care. And the doctors were top notch. Always new everything that was going on. Keep up the great work.

I want to say that my review has done a 360 last week I put one star because some of the staff scared me how inattentive they were and on their phones but theres one nurse named Peter that is turned it all around. Peter is absolutely wonderful he is positive hes in the ICU second level and he is an amazing nurse! More people like him should go into the business because he brings such a positive outlook on such a scary situation for family members of loved ones that are in the hospital...THANK YOU PETER FOR TAKING SUCH GREAT CARE OF MY MOM 😀😁😀😁

During my pregnancy my OB gave me two options to deliver at and Greenville Memorial was one of them. I really appreciate it the cleanliness, professionalism and they was able to answer any questions I had. I had a C-section a week ago today and it was performed by Dr.Schultz. Even though he was running behind schedule the staff made us feel comfortable and reassure us everything will be fine. It was a great experience.

This review is coming very late but my experience needs to be shared. On 8/26/2006, my family was driving overnight to Hilton Head, but at 2:24 am a drunk driver was on the wrong side of the highway (I 26). I swerved to avoid a head on collision, but over corrected and we rolled approximately 9-12 times according to our witness and police calculations. The police/paramedics told my husband that they didn’t understand how we lived. Our car was destroyed. The cable in the grass median cut through the hood and engine, the roof ripped off the car above me (I was driving) and my 2 yr old daughter. I was talking but not aware of anything until I woke up in a CT scan at Greenville Memorial. I woke up scared b/c I knew I was in an accident & didn’t know how my family was. The nurses were wondering in calming me down. At that point my pain was immediately treated. My injuries included a shattered scapula (shoulder blade), 2 broken ribs, head injury/severe concussion, and pieces of my spine were broken in every area. Technically they are called spinal processes. I was hospitalized for 9 days because I already had a heart problem and to monitor my head injury. With the exception of 1 doctor, the nurses, doctors, nurse aids, every single person who entered my room was a saint. The morning after our accident was my son’s 2nd birthday and we were supposed to have made it to Hilton Head, but the nurses brought him toy trucks, toy airplanes, balloons, a cake, everything to celebrate his birthday because our family hadn’t made it into town yet and my husband wasn’t injured. The staff let my husband and kids stay in my room with me after such a trauma and I know that isn’t normal procedure, but they did it to help comfort my family rather than kick them out to find a hotel. At this point I can’t remember names, but there was one young doctor and a doctor that definitely “outranked” him. The older doctor who seemed to be in charge of the younger doctor gave me dilaudid for pain and I was able to be comfortable enough to get some rest. However, when the younger doctor came in he gave me morphine and it didn’t manage my pain at all. I remember crying and can still recall the pain I felt in my head. Finally my mom, who made it from OH, called the nurse and the young doctor came in and told me that “If you keep taking dilaudid you will be a druggie”. My mother was so angry and I just wanted the pain to go away that she demanded to see the doctor in charge. The older doctor came down and apologized for what the other one said and I never saw the young guy again. I understand that these drugs are addictive, but my head was hitting the concrete as the car rolled and my scalp had been torn off. I wasn’t going to be getting IV dilaudid forever. Two days before I was discharged, I was weaned off IV meds and on to oral medication. I was given very detailed discharge instructions because I would end up needing several surgeries and PT because I couldn’t lift my left arm due to the shattered shoulder blade. The paramedics, nurses, and doctors, saved my life. Thankfully I was the only one injured in the accident at such a traumatic level. I wish I had names to write to say thank you to, but I want especially the nurses and technicians to know that they are a very important part of a persons care. That CT technician handled my terror like a pro. The nurses went far above what they usually do to help my kids as they waited for their grandparents to get into town and to keep me at ease with such extensive injuries and being far from home. And thank God for that doctor who understood my pain requirements and didn’t turn to name calling me. So thanks you Greenville Memorial for being there on my worst days of my life and caring for me with professionalism far and above what was what I would call “normal” in any other situation.

October 2014 they saved my life with the best of doctors, nurse, and techs. They helped me to be able to walk and breathe again. They are one of the best hospitals with the best staff I have ever met in my life!

My grandma had to get surgery almost a month ago. The staff was friendly and checked up on my grandma to make sure she had everything she needed. My grandma said overall there is not 1 bad thing she can say about it.

Worst hospital and they need to shut down I had a doctor told me and my mom my sister would be okay and she dies the next day so that doctor needs to get a lawsuit

Very nice hospital. My Grandmother had to come stay here awhile and the nurses and doctors took such good care of her and really seemed to care. Also things seem very clean. There are nice waiting areas and very nice places to eat, including a Starbucks and a Chick-fil-A. 😊

1/28/20 I brought my husband in at 3:30am because of 21hrs of vomiting ( every 30 minutes or so). Hes also type 1 diabetic and many intestinal and digestion issues. 7:30am we were admitted but told there were no beds available ( understands-table) BUT we ended up waiting 18 ( yes EIGHTEEN) hours for a room. Even then we were put in over flow room. 24 hrs after that we still hadnt seen a dr. So I asked the nurse who told me my husbands case just wasnt that serious. Really ???!!!! Then why are we Here!!???

ICU waiting room staff very rude and unprofessional. Moved a chair for my wife, only 2 other people in waiting room. Her name was Deloris, we rude and hateful. My wife had swelling and no feeling in her leg and had it elevated to help. She storms over and says you can’t move furniture around. I tried to tell her why the chair was moved but she did not care and only said for me to move the furniture back. She has no feeling in her leg from bone marrow treatment. But yesterday it was OK to move chair and bring blankets. When you are already upset and worried about loved ones when a staff member acts this way it is uncalled. She did not even ask nicely just stormed over.

The physicians seem to be receptive at times, but at other times, they seem to be disorganized or misdirected. The nurses are also a mix of attentive, skilled, and caring to unresponsive, incompetent, and apathetic. In other words, there is a wide range of variance in the level of care one will receive here. The facility itself is fairly nice and modern with extensive food court options. The rooms are all private, and the staff has no issue accommodating for family members. Overall, this is an average hospital.

Was a good experience

I was 300 miles from home and suffered unexpected complications from a pregnancy. Needed emergency surgery around 2am. I was virtually alone (boyfriend driving up from where we live and friend got a room with my 7 yo to calm her down) the staff on the night shift was very compassionate and made sure I understood the situation clearly. The surgery team was just as great and I felt at ease heading into surgery. My nurses were wonderful once in recovery. I spent most my day with Kristie on the 3rd floor. She was so understanding and encouraging during a difficult time. She made sure to fully explain my discharge to me and gave helpful tips for our 6.5 hr drive home. I have virtually no pain and feel very confident that I will recover quickly and nicely.

Wonderful nurses! Sweet people from every area. Family member was in ICU for over a week & they were very sweet to them & our family the whole time, & all hours!The cafeteria food wasnt the best & had no certified Gluten-free food (major allergies, not a fad-diet)... But personel are wonderful!

Best hospital ever! If you go to EP make sure to ask for Donald Thornton, he is the best!

Really not much to say other then its a hospital. Hopefully youll be able to take my word for it.

So dirty.Behold these gems I found in my hospital room.

The facility was clean and pleasant to see...Staff were extra cordial and efficient...they take care of their patients with an extra dose of compassion, well being and love...it shows and is felt when you walk in the door...every person counts, if it is in the form of patient, visitor, vendor, doctors or nurses...they everyone are taken care of...my sister-N-Love was the reason my husband and myself visited here...May your visit be a hopeful one and full if care as our was...God Bless The SmithClan

I was charged double the amount on a payment plan. When I called customer service the first time I was told the money would be refunded within 5 business days. The money was never refunded, so I called to check and was informed they only refund money once a month and they had no clue when I would be refunded. Meanwhile I had an substantial amount of money deducted from my account without my permission. I had to finally make a complaint through the BBB. I was then informed that they don’t refund to cards, even though both customer service reps informed me that is how they refund. They said they refunded the money by check on Sept. 9, but it wasn’t mailed until Sept. 11, and I still haven’t received a refund check. Beware when agreeing to a payment plan, and whatever you do do not give this place your card information for a draft.

Dr. Josh Brownlee is absolutely one of the best and easiest doctors to talk to that I have ever spoken with. Seemed like we knew each other for years.

Jill Corbett at the nurses station is a very rude lady. If you come here, and see her, ask for somebody else

If you want excellent care do not go to GHS. Not only are they severely incompetent, they don’t take patient complaints and concerns seriously. Will be filling a lawsuit against them next week.

Would have given them 0 stars they are so rude my mom is disabled and instead of them letting me know what was going on they Took it upon their selves to make decisions about her without talking to me first and I am her legal guardian they had her sign something and she can’t read they wouldn’t let me go upstairs with her cause I always stay with her she said she wanted to leave and they kept trying to get her to change her mind

I have had to go to Greenville Memorial multiple times this year and the nurses doctors and even the staff checking you in in the emergency room have been very polite to me. Every time I have been the doctor has not only knowledge but a great bedside manner so I can say all of my experience is so far have been great.

They really took great care of my son. Lord forbid though if you need them on the phone for anything! In 4 days time, I have been hung up on, put on hold, or just ignored simply because I am concerned about my son.

Donna, the nurse on trauma/ICU on the 4th floor was EXCEPTIONAL! She took such great care of my grandmother and was super attentive and informative with everything she did. She epitomizes the true definition of a healthcare professional. She is awesome.

Very good doctors and nurses work hard for you to get better I would choose no other hospitals in Greenville Memorial Hospital to go to

This place is the worst hospital I have seen in my life. The er is terribly slow and the doctors know absolutely nothing. Absolute garbage of a hospital!

Spent the night in the Epilepsy center for an overnight study. Everything was great except for a nurse Named Tony C. He came in and was rude and wrapped my head up again which wasnt necessary. Not only was he rude to me he was also rude to my mother.... maybe a different hospital will be used next time.

I have been here 4 and a half hours and counting for a ct scan. One that was ordered elsewhere meaning no triage first. I cant believe it. The whole time just sitting in the waiting room. I have never experienced this before and I am glad that I dont live here so I dont have to deal with this again. For those that dont know any better, this is unacceptable. Go elsewhere if you can.

Worst customer service my father arrived at 7:00pm and still hasn’t been seen. And it’s already midnight and up to date they still don’t help him .He was currently and very bad pain poor customer service . If you want to live don’t go here.

Just like all the other ER around here. SLOW have to wait hours for no apparent good reason better than nothing I suppose

Heaven forbid you walk in with infections everywhere on your body and didnt sleep the night before. Your drowsiness is directly related to withdrawing apparently per Brittany the receptionist. I was drilled by her about it pretty relentlessly. After my 6 hour wait and questioning where I was on the list, apparently life or death doesnt concern someone who maybe septic and or drowsy but instead you are magically at the bottom of the list classified as a withdrawal patient Id imagine or so it seems. The fact that drowsiness was mentioned in the distance over and over along with military guy kind of clarifies my status. Pretty freaking ridiculous if you ask me. Way to treat your combat veterans greenville memorial and BRITTANY! unprofessional to say the least. Id go anywhere else for my care. Honestly. Wouldnt recommend this place to a dying person.

Had cockroaches and the nurse didnt wanna do anything about it n acted like it was no surprise!! They also took nicotine away when had order for the patches!! The heart doctors from Carolina Cardiologists were great!!

Everyone at Oconee Hospital was nice except for this one ER doctor Dr Duncan! His attitude is unprofessional at best. Does not have compassion at all!

The housekeeeping is very nasty 😷 never clean the room good

Justin has attitude issues. Justin is just mean and rude. The nurses and assistants I had before them were wonderful and compassionate. He said they cant be running in my room for every little whim im not being unreasonable asking for broth and extra jello since thats all I can eat or asking them to look at my IV because it keeps going off. I dont normally post these, but if you want to be a nurse, know what it entails. Kari, tressA and melissa were very kind and Kari was on day 4!!btw, Im still here and dont know when im going home.

This place is HIGHLY INCOMPETENT!!Dont go here unless you want your love ones to perish. Anything beyond cuts and bruises, you need go somewhere else.

Polite staff just like every other hospital way too expensive for the service that you receive.

Rudest nurses and so called on call physicians Ever in the ER.....They try to run scams to get you out of there if you dont have insurance.....No compassion even for a 74 year old woman that just needs to get her life saving meds....

Worst hospital in America, you’ll die from covid19 begotten your actually seen, they staff doesn’t care, came to see about have covid and my thumb cause it feels as tho I sprung my finger, and they didn’t starting acting like they cared until I started complaining and said I was going to write a review ! Will never come definitely will go to st. Francis or village of Pelham where the people at least act like they care.

Worse hospital in the world would not treat me because I suffer from alcohol. I wish they would read the dms book alcohol is a disease. I have never been treated so bad without dignity in my life..

Recently had to visit the ER (severe migraine that had been daily for 2 months). Waited 8hrs before being moved to an ER room. Apparently they put the reason we were there was headache because several others with lesser issues that arrived after us were seen first. We tried to explain that it wasnt just a headache. Apparently the triage nurses didnt care. Saw one older lady with severe abdominal pain they made wait 5hrs. One gentleman had been there 5hrs before us and got an ER room only just before we did. The reason we were given for the delay was that they were waiting for rooms to be cleaned. When we finally went back, there were many (about 10) rooms ready for patients and the ER waiting room was close to full. Most of those we saw in the waiting room during our 8hrs had no visible signs of distress. But the the empty rooms would have been enough to take care of those that were visibly in need. One gentleman that came in had just had a transplant and he finally just left. The triage nurses on the next shift were even worse. Attitudes and basically not caring. The nurse that was supposed to monitor open rooms and get the next person back just walked away from the desk and was talking about non-hospital related things with another nurse. The doctor was good although we basically left with no answers. We had hoped there would be an admittance to the hospital so that tests could be ran more expeditiously than going to doctor after doctor over weeks. But, they wouldnt admit. Overall this experience with the GHS ER was a total nightmare! If you have an emergency I would seriously consider calling your personal doctor to see if they would have you directly admitted. I guess the thing that made the wait worse was the fact we were told nothing. No estimated timeframe so that we could try to get comfortable. Also, the poor patients that were in wheelchairs and basically incapacitated were just ignored because they didnt/couldnt answer when their number was called. The nurses made no effort to walk around to those patients to see if they were the number that was called.

Different Medical Facilities. All in one place. Professional Building.

Great people and place never been treated better would only go there for anything

The care my son received was excellent, but their billing department is completely incompetent. My son was transferred here in an emergency situation I was assured by patient advocates etc that I wouldnt have anything to worry about and wouldnt be billed my son had out of state Medicaid. Now over a year later Im receiving calls from collectors for a bill Ive never even seen. They did submit to our insurance but werent accepting payment from them. Medicaid told me all the hospital has to do is resubmit the bill and accept the payment and it would be covered but the billing department refuses to resubmit the bill.

If your lifestyle is at all alternative do not come here they will assume you are drug seeking even if you are allergic to opiates. And refuse benzos.When I had a needle driven anxiety attack the nurse was incredibly condescending and assumed I was faking to get drugs.If you have mental health issues go somewhere else.

I showed up with a crippling injury. I waited literally hours for a bed and was forced to lay on the floor in the waiting room. They then, failed to treat me for said injury, failed to explain it to me as a nurse that looked like it was her first day came in to release me without any treatment, I still couldnt walk or sit, did nothing to help, and tried to charge me several thousand dollars for it all. RIP OFF! THIS PLACE IS GARBAGE. You might be better off just not going at all. Also, they give out your personal information to third parties. After going here, I received an onslaught of robo calls, sales calls, and even religious phone calls. All trying to get me to fall for some scam, or pay someone for services I had not received. This includes up to 3 robo calls per day from the hospital itself that my phone carrier labeled as scam likely because it is a scam. GHS IS A SCAM. thanks for nothing. I found a capable physician on the next business day, and he had me up in walking pain free in literally less than 20 minutes.... and all for around 50 dollars. Thanks for being a sham rip off GHS. Screw you, and screw your lame collection agency and your bully tactics. NOBODY LIKES YOUR GARBAGE FACILITY. People are NOT TO BE TREATED LIKE GARBAGE. But apparently thats not the policy here.

Myself and my son are alive right now because of how attentive and careing this hospital is is, I had the best doctor and nurses marrisa and kandis in icu are the absolute best nurses ever and Dr Chapman saved my life thank you so much

I thought this was better then Easley memorial boy I was wrong..Im seeing a lot of workers standing around not helping anyone .The nurses talking to patient parents like we dont know anything...

My son has been in here since the 26th of December. Its not been a good experience . Just like last time he was here, after about a week he ended up in ICU. His kidneys failed, thats why we came. The nurses are good. Techs too. But Dr.s dont seem to have any cohesion. Its like the left hand doesnt know what the right hand is doing. I just called up there to see if my son was in dialysis because I couldnt reach him and Connie on the 3rd floor nurses station acted like it wasnt her job to tell me. I set up the password, which she didnt ask me for, she simply grunted and sighed, said, Yes hes in dialysis and hung up!! People who dont like their job should get out!! Hes already been in ICU!! No empathy from her. Housekeeping sucks too. Dirty linens in his room, full for days. He has a pressure sore and was on a broken special bed for over 24 hours! Sunken air mattress. Excuse was; its Sunday. Next time he needs medical attention we are going to try a different hospital. Sure do miss Shriners!!

Awesome Doctors and Nurses and Hospital Staff, from the ER to the CCU, to the Floor. Every time any Hospital Staff leave the room, they always...ask if there is anything else they can do for the patient!

The woman working in the pharmacy should not be working there... At all!!!! We asked where should we throw away our insulin needles that were in a sealed coffee can. The woman said throw it in the garbage. Obviously we were confused because anybody can get to them including animals. She said not if there in a dumpster... News flash people go dumpster diving and animals can get to it especially if the lid falls off. I dont understand the level of stupidity and how disposing of insulin needles by throwing them in the garbage is ok. I dont care how secure that coffee lid is, it is still dangerous.

He had open heart surgery & he is having an amazing recovery. He had a heartattache at my mamas funeral on July 25,2019.

I have delivered twice here and the first experience was great. The second experience we were antagonized by social services and their unnecessary hand outs on child abuse. There is no need to ruin a special moment between a mother and her child within the couple of hours she has delivered- - ridiculous. However all my nurses were exceptional and treated me outstanding. All my questions were answered. My father was air lifted here after a bad accident and all the staff assisting him was exceptional. During such a scary and life threating time, I had people rushing to me every moment they could to give me and update and let me see my father. Thank you.

Great hospital. They work hard to take care of their patients and their families.

Great place for medical care, most staff are friendly. However the Drs do not work together very well, and will not help each other out which left me hanging in the wind after discharge for stroke therapy. My main Dr was on vacation and no one would review and sign therapy papers that were in place. The nurse was very sorry but also frustrated with the three Drs she asked. Also the Er did not process my check in so, I waited having a stroke for two hours, then My wife went and complained and they admitted they had lost me in the system.

Horrible! Unkind, disorganized, unprofessional, unsafe! The WORST experience I have ever had at a medical facility! Do not go here if you value your safety or.your health.

Currently sitting in the ER, have been for over 4 hours. I may have a broken foot, foot is swollen and turning purple... been in serious pain since it happened.. took my X Rays, vitals, and registration in the first hour and now have been waiting to find out my reaults.... so dissatisfied and hurting. This is ridiculous

Excellent experience with surgery and overnight stay

My grandma had a severe heart attack and was rushed here and she was minutes away from dying but this isnt why I give it a 1 star its because my grandma was put in bed barely fed and her mouth was bleeding because she was so dehydrated and when my mom drove ther to see her because she called at least 13 times and no response so when she got there she realized my grandma couldnt get water and no ne would help her so she called th nurse in and the nurses took 45 minutes to get to her and I am horrified not only did the doctors nick her artery and she had to stay an extra 2 weeks because of them and she had to pay for their almost fatal mistake, please dont go here!

8 hour wait time. NEVER again will I visit this hospital. And Im not paying the bill.

Terrible treated me like a drug addict. Neurosurgeon told me to go there if headaches got worse. There for 7 hours and they said next one to get called back and then they would be 4 more people ahead of you. Had a brain tumor removed 6 months ago and the staff was rude and it was a terrible experience.