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Carolina Family Services
17 Memorial Medical Dr, Greenville, SC 29605, United States
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Ho
Review №1

CFS counselors do a wonderful job with the clients they see. CFS gets clients in, in a timely manner and is always welcoming new clients. I would recommend CFS for anyone who is looking for therapy.

J
Review №2

Fantastic place for kids and families. Treated us with respect and helped our whole family.

D
Review №3

Ms. Mindy is the best. She helped our family learn to get along again.

Ra
Review №4

We have been clients since 2011. From therapy, meds management, ABA, and just general support for my kids, wonderful group. Incredible team both at Memorial offices and Anderson st. Thank you, CFS--Tamara, Jennifer, Patrick, Lindsey, Matt, Alan, Marianne, and everyone else

Jo
Review №5

The staff at Carolina family services. Have been a big help for my daughter! She really enjoys her time she gets to spend with her counselor!

Er
Review №6

Carolina family services is a wonderful place! They helped me with my son, the therapist were great with getting through to him, and finding out what the issue was! Patrick Johnson, was very knowledgeable with the different resources my family could use! I would recommend this place to anyone that needs help with their children. Thanks again, you guys rock!!!

Ki
Review №7

Kind employees, office, counselors, bmods...especially Mr.Patrick. Everyone at CFS treats us like family.

lo
Review №8

Carolina Family Services is a wonderful place. The company has and continues to ensure children receive the care that is needed. CFS provides a variety of services and makes sure each case resolved with much care. Everyone in the office makes you feel welcomed.

Ho
Review №9

My son has been coming here for almost a year now . He loves his thearpist she has help him so much. Now my other 2 children come here as well to see Heather and I could not b more happier with Carolina family services. Heather has become more of family . I have recommended this place more then once to family and friends .

ja
Review №10

I bring both of my boys to see Dr.Frank n Sarah in Spartanburg they both are amazing..have helped them thru some stuff..amazing place

Ch
Review №11

Carolina Family Services has been an answer to our family’s prayer. They are extremely helpful, kind, and empathetic towards my son. They truly care about the community. I would highly recommend them to anyone who needs mental health care for their children.

St
Review №12

My child have been going for 2 years now and looks forward to going and interacting with the therapist. The services are not cookie cutter and are working great for my child. The therapist is always on time and flexible with my schedule. I will continue with services at CFS and will highly recommend to others.

Jo
Review №13

Carolina family service is an outstanding organization to have your kids apart of. The quality of care provided by their Doctors, Therapist and other support personnel is what’s at the heartbeat of this company.

La
Review №14

I have been bringing my son to CFS for about a year now and I have never had a bad experience. My son is also progessing in the right direction. He loves to come just to interact with the staff. He calls one of the employees Uncle Patrick. Thats Big coming from my son.I would refer them in a hearbeat.

Br
Review №15

Great place and very friendly people. We love them all.

As
Review №16

DO NOT TAKE YOUR CHILDREN THEIR.DSS WAS CALLED AND A REPORT WAS MADE FOR NO REASON,I CALLED AND LEFT messages for the CEO to let her know what happened she never returned my calls.They are the most unprofessional and unorganized place my children have ever been to,the Dr was very rude and thought she knew more about my children than I did.Dss closed the case in a week No Evidence Found praise jesus.we learn from bad experiences who you can trust and who you can not, it was a horrible experience for me and my family. Run as fast as you can god bless.By the way dont believe the owner when they say they care about your experience their and will call you bk and leave the number for you to call them.they never returned any of my call and they were always out of the office. Dont believe them the state should investigate them.

Je
Review №17

As a healthcare professional, I would say this is the most unprofessional and disorganized office Ive ever been to. If you have private insurance do not waste your time. This place does not follow through, and has some incompetent staff members. This place is an example of how those who are indigent do not have access to good mental health care. Our therapist quit without notice and I was having a crisis with my son. They reported to DSS for no reason, It was a situation where they had very bad judgement. It was a situation where they should have been helping my son. (The case was dropped of course)You would think out of courtesy they would offer services at the same evening hours, since I was told 3 times by staff they have another therapist that offers evening hours. They didnt offer to accommodate instead discharged my son to a place with a longer wait. It shouldnt have even been termed discharge. It was basically we dont want to deal with it, so go somewhere else. When you report to DSS you supposedly have the child in interest, but my child was abandoned. The director, Tamara was rude. I asked front office member to fax records to new office and give me confirmation. The poor girl faxed the release (which was not developed properly) without the paperwork. She gave me the fax confirmation it said faxed 2 pages. Incompetent!!! The scheduling is awful. So much miscommunication. Too many cancelled appointments without notice. I could go on and on. Ive never seen anything like it.The look of the place speaks for itself, unprofessional!! The only good thing they had was the psychiatrist. She was great!!! Unfortunately, she was leaving in December. In order to see the psychiatrist you had to see a therapist there. That is the only reason I was trying to stick with them. He needed his medications. Its been hard trying to find a psychiatrist. I finally opened up to my employer about everything that has been going on and they helped me find some great services. My sons pediatrician office has also been a great help. If you read reviews, the positive reviews are coming from their staff. Go to their website and check the names.

Ka
Review №18

Carolina Family Services is an agency with your family at heart. They work hard to not only serve the child, but the family as a whole. Great place and good people.

My
Review №19

This place needs to be investigated by the state! In the two years our autistic son has been going here, theyve had two psychiatrists, hes had 4 therapists (all of whom were actually decent people, however NOT therapists; still in school or at best, only had a Human Services degree). The last psychiatrist, Dr Tang, kept wanting to push us towards stimulants which we all know is just legal meth. He was seen by his 4th therapist one week. We couldnt make an appointment before we left, like we always did. When we called 3 days later, since they didnt call us like they said they would, they said his therapist was no longer there and they would call her back. My wife called the Director, Tamara (we never got her last name) multiple times, who then took a week to call us back. On the day she finally called back, we got a letter in the mail stating that my sons case had been terminated because of not responding to letter or phone call & no effort to continue with therapy, which was signed by a Patrick Johnson, stating that hes the Human Resources Director. Human Resources is hiring/firing department of ANY company so Im lost as to why we got this letter in the first place, much less why is the Human Resources Director is sending us this. Did we get fired from their services? CFS is a completely unorganized joke and needs to be shut down!

Je
Review №20

This place is a joke my child got turned down after we drove a hr. I would not send my dog there

Me
Review №21

My child was seen here for going on 4 years. I had always respected his therapist until the last 8 months of his treatment there. She recommended other services then acted as if she had an issue with those same services. She began to act strange as if she was a completely different person than my child hasdseen for 3 years prior. She contradicted things she had told us to do with our child in the past and she began to cut visits down to 25 mins to 30 mins instead of the 45 mins to an hour. At one visit she gets my child engaged with a topic and as he begins to react she looks at her phone (after she had already spent several mins on her phone within the session) and said well, I have to go. She had a person situation that she said she was late for yet she did not inform us that the session would be cut short. Also, there was an issue with services that she had recommended so I contacted her (as she had advised me to do and so did her office) and she responded with a very rude reply. (One of many other issues but this was the final straw) At that time I opted to find a new therapist. The office was of little help with these situations and I feel they let personal relationships cloud their judgement and upkeep of professionalism. After informing the office that my child would no longer be treated at their office the therapists text me multiple times asking about making him an appointment. She already knew he was removed as her client so I feel she was looking for an altercation. Up until the last 8 months, I had very little complaints and was always as flexible as their office needed me to be and trust me, you need to be flexible when scheduling with their office. The Spartanburg office only opens 2 days a week, Thursday and Friday, with only one therapist available both days. The other (which was my childs therapist) is only there on Thursdays and you either can see her at 3:00 or 4:00. Not a very good availability. When we went to the Greenville office, my childs therapist was often late to appointments and so was the doctor there.

Ch
Review №22

Im highly unhappy with how this office has treated me and my family so far.

St
Review №23

Good psychiatrist, good therapist

Sh
Review №24

Place was ok now the new receptionist is rude and mad when you get there and she hasnt unlocked the door on time for your appointment

Ta
Review №25

Wonderful Organization.

as
Review №26

Friendly and efficient

Information
8 Photos
26 Comments
3.7 Rating
  • Address:17 Memorial Medical Dr, Greenville, SC 29605, United States
  • Site:http://www.carolinafamily.org/
  • Phone:+1 864-283-0637
Categories
  • Family counselor
  • Mental health service
  • Psychiatrist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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