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Brooks Hearing Clinic
5002 Sayle St, Greenville, TX 75402, United States
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Sa
Review №1

I was very concerned about wearing any type of hearing device but Cathy is very personable and communicated very well with me to meet my specific needs. She was very attentive fully explaining each type of appliance to fit my lifestyle, to ensure proper fit and appearance. Cathy patiently answered all my questions which made me feel more confident with their services. In addition, the staff members are exceptional. I am very glad I chose to visit this particular practice.

Lo
Review №2

My daughters new puppy chewed up my hearing aids ,, I called Brooks hearing AIDS and I had purchased insurance but I was 2days over my time limit and they called and got my insurance to cover the charges for me. I am so proud of the employee’s at Brooks. I recommend them to anyone

Ca
Review №3

They worked very patiently with my 95 yr old mother.It was a very productive visit. Anxious to get her new hearing aids!

Na
Review №4

Wonderful caring attendants. They took time to work with my father to get his hearing correct.

Rh
Review №5

I love the service and caring Brooks hearing aids gives me. I have wear hearing aids for many many years. I been to several places even Bells hearing aids and have never received the serve and great caring that Brooks has offered. I would never trust anyone else like I trust Brooks hearing aids. I dearly love the people, serve and care.

Do
Review №6

I thought that they were very professional in the way that they did things.It was a enjoyable experience that I can recommend to anyone who could use hearing aids.👍

Ci
Review №7

My husband visited Brooks Hearing to see if he could get new hearing aids. The technician cleaned his current ones issued by the VA 2 years ago. Cathy, the Hearing Specialist, discussed options with us for new devices. Our insurance would cover part of the cost, but not all. If we wait for 2 more years, the VA will issue new aids.We set up complimentary cleaning appointments every 3 months over the next year. In 1 year, we will be requesting permission from the VA that Brooks Hearing conduct a hearing test. Everyone was extremely courteous!

Ke
Review №8

Very pleasant people. Explained everything to me before hearing test. Kathy was very clear about what hearing aids are right for me.

Kr
Review №9

I recently had a consult at Brooks Hearing & Speech Clinic in Greenville, TX. It was one of the most professional experiences I have even had with the audioprosthologist. I didnt feel rushed and all hearing concerns and questions were answered. Within one meeting, I was made aware about my current hearing opportunities and what technology is available for my daily lifestyle within a budget affordable to me. I look forward to upcoming appointments going forward. Outstanding Customer Service! -Kristi

Sh
Review №10

I had the best experience at Brooks Hearing when I went. I was so afraid of hearing aids they made me feel so calm and relaxed. They took me step by step with my insurance never said I could have something I couldnt. They were always up front with all information. Thank you. Brooks Hearing From Gray

An
Review №11

Very professional and and pleasant to work with. Will know more when I go in to get fitted

Ne
Review №12

Very friendly staff and helpful

Wi
Review №13

Great place!! When I first went they didnt turn me away.answered all my questions so I could understand. these are some amazing people! Thanks for being so kind. May god bless.

Li
Review №14

My first time visit at Brooks was GREAT - the atmosphere was calm and inviting. The staff was so nice and welcoming..... definitely didn’t feel pressured about anything or rushed to leave because I was the last spoof the day — they took their time and treated me VERY NiCELY! I recommend Brooks Hearing Clinic to anyone and EVERYONE ☺️😁

Ch
Review №15

I have been a client for approximately 10 years...and always found the entire staff to be very professional & extremely interested in giving the highest level of customer service. I would highly recommend them.

Br
Review №16

I highly recommend Brooks Hearing. Always so friendly and knowledgeable!

Jo
Review №17

Excellent service as always. Keep up the good work.John Sutton Feb 10 2020

Ca
Review №18

I have been seeing the great gals at Brooks for over a year now and cantspeak more highly about their professional attention to my needs. Cathywent out of her way to help me in replacing my lost hearing aid . The two Heathers are terrific as well and always greet you with a smile.

Ka
Review №19

Brooks Hearing is awesome. They dont pressure you to buy expensive hearing aids and provide excellent service.

Lu
Review №20

Just wanted to share my experience with Livingston Hearing Aids in that the quality of my life has vastly improved since getting my hearing aids a few weeks ago. If I have any issues at anytime I can get the problem solved quickly by a compedient, knowledgeable staff. Everyone I have dealt with goes that extra mile to see that I am completely satisfied. Can’t imagine going anywhere else...Thanks for all your patience.

Sh
Review №21

Great overall experience. I have nothing but praise for the Greenville staff. Always courteous and helpful. I would definitely recommend this business. Heather, the receptionist, is a joy to deal with. She speaks very plain and very direct which I appreciate.

Ja
Review №22

Brooks hearing has always been available whenever I needed them. The staff go an extra mile to make the visit special and worth while. I highly recommend their services to friends and family. Dr. Bob Phillips

Jo
Review №23

Place was good !! Service too . Worst part is the fact that they had to bother me with a request for a review! Why cant they just take it for granted ? Trust me Id have no problem leaving a review for poor service.

J
Review №24

The staff is extremely helpful and courteous and theyve made the facility nice, cozy, and quiet. It has a very modern look and the attention to detail helps to confirm that theyll take good care of their customers. I would recommend this establishment to anyone that is hearing impaired, or has family that is in need of good, quality hearing aids and/or services.

Da
Review №25

Highly recommend this office. The staff are very knowledgeable and friendly. Was a very positive experience and will tell all my friends.

El
Review №26

There are closer hearing aid suppliers but they are worth the drive.

Ga
Review №27

Picked up my hearing aids this week and so glad I chose to get them. My hearing is much clearer now and find it easy to forget I am wearing them

Ga
Review №28

Everyone is so nice and professional. It’s a pleasure every time I visit. Thanks for everything.

Ta
Review №29

Cathy is very friendly, professional, and thorough.

Di
Review №30

Great customer service. Cares about their client and listens to any concerns. I would definitely recommend them to everyone.

Mi
Review №31

Great service for dad. Very nice people. Highly recommended for anyone who needs hearing aids.

Ja
Review №32

Visiting Brooks is always very good. Kathy and Heathers are always super nice!! I enjoy going there!

Sh
Review №33

Staff so friendly and nice that they make you happy and they provide most excellent careing service.

Ja
Review №34

Impressively honest , did not try to sell me a hearing aid that would not help my problem.

Fr
Review №35

Thia is the most professionsl hearing aide business in Greenville snd the Hunt County area.Friendly and knowledgable in serving their customers. I highly recommend them

La
Review №36

Friendly, professional and helpful staff. Went out of the way to ensure all my needs were met.

Fr
Review №37

Great office, very knowledgeable and friendly. Definitely recommend!

Be
Review №38

Professional, friendly and answered all my concerns.

Lo
Review №39

Very friendly and knowledgeable folks everyone there is so caring.

Yv
Review №40

The staff and Kathy always go above and beyond. They r not only very knowledgeable but they r beyond polite . They r very personable .

Mi
Review №41

Phenominal people to work with, always seeking to help.

Li
Review №42

Great place for getting hearing screened. Excellent prices and services.

Ji
Review №43

Very professional and timely. Great service

Lo
Review №44

Very helpful kind and courteous. Best provider i have ever used.

Pa
Review №45

Great service and always professional.

Da
Review №46

Great service as usual. Always easy to work with

Er
Review №47

They saw my then 4 month old for a screening and were very good with her. They had us in and out in no time!

De
Review №48

Great people, very customer oriented and very knowledgeable.

Mi
Review №49

Nice staff and very helpful

Br
Review №50

Great Service.

Jo
Review №51

Excellent

Information
3 Photos
51 Comments
4.9 Rating
  • Address:5002 Sayle St, Greenville, TX 75402, United States
  • Site:http://www.brookshearing.com/
  • Phone:+1 903-274-4700
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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