I would give zero stars if possible. Anthem has the absolute WORST customer service I have EVER received.

Anthem cancelled my insurance the same day they received my payment. And withdrew the payment made to my healthcare provider 6 months later. After making my payment i had assumed i was covered now Im stuck with a huge doctor bill right before Christmas. Merry Christmas to me

I have never had a problem with Blue Cross and Blue Shield. Any time a complication has happened with billing (I seem to be in the hospital a lot) they have been awesome to work with. I am sad that I am not with them for insurance anymore because they are by far the best insurance company I have been with. Excellent customer service on the phone and online! Surprised Im the only good google review so far, but people are less likely to write a review for something good verses something bad.

Have the most ridiculous situation occurring right now because of this company! If I could give zero stars I would. Please find any other company to use because this is not insurance! Complete frauds and then offer zero assistance for their mistakes!

Instantly denied my medical testing for adhd adult, I have been on multiple meds all through childhood, 8 years, then they deny my adult testing, say good by to my GED program, thanks blue anthem.

Awful insurance plans, terrible customer service. If you have any other options take them over these clowns.

System is down and they cant help me at all, they were still able to charge my card today somehow....