They have a great heart. Trying their best.

Staff and nurses are overworked and underappreciated. They have been the only positively for my Grandmother. Administration is corrupt so make certain all legal documents are in current order and stay on top of all authorizations including unnecessary tests and constant medication changes. They will above and beyond double charge and send anyone in the family invoices demanding to be paid. Asking Lori part of admin why and Im sure people are upset with you, response was because its owed to me and I dont care people hate me I deal with it by ignoring them daily.Better yet dont chance the inevitable and look into other facilities such as Empire Nursing Home.When you have nursing home administration, Nevada County Social Services, Nevada County Senior Citizen Protection Services, Northern Peoples Advocates (controlling all finances), The attending physician is one in same as the owner of Springhill Manor Nursing Home, all working hand in glove...just walk away because they refuse to show any transparency, bully any rights you have away by lying to Social Security and everyone else to ensure money charged out and money coming in bypasses you or any other rightful family member.

My mother in law is here. The front desk people are rude and so were the nurses. I will be making a formal complaint against them. I would not put my dog hwre. And the place is not very home like or personable.

My wife was there recently. Mostly the staff was all right. The problem was that the physician assigned to her was just incompetent. He failed to see that she had a major infection and finally only sent her to the hospital when she had a low sodium level. They immediately recognized the problem at the hospital and she ended up in the ICU.

Great facility staff is very friendly and helpful