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Grand Rapids Family Dentistry Dr. Kate Palmateer, DMD & Dr. Josh Palmateer, DMD
4701 Plainfield Ave NE, Grand Rapids, MI 49525, United States
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Sa
Review №1

Dr. Kate is wonderful. Dr. Josh is too, but I see Kate more often. Very kind and gentle. Answers all questions, even the dumb ones. The whole staff is fantastic. My best dental experience of my life. I would highly recommend this office for all your dental care.

Pa
Review №2

Dr. Kate and her whole staff are just wonderful! They got me in right away! Fixed my chipped tooth, adjusted my parcel and removed a bone spur. I was in and out within a half hour. They always are very cordial and inviting. Im glad I was referred to them!!!My smile hasnt looked this good in years!

Em
Review №3

Everyone at GRFD is extremely friendly, compassionate & personable. From the start everyone knew I WAS (key word) extremely nervous about the dentist. Dr Kate has made me feel so welcome & comfortable to the point where I look forward to my dentist appointments, even if it’s a filling or something less ideal than a cleaning. Kacee (receptionists) is always ready to help answer any questions & is great at trying to work with complicate schedules. All of the hygienists & assistants are so sweet & you can tell they love their place of work. I would highly recommend this office to anyone in need of dental work, especially those who have dental related anxiety! 10/10 :)

Gr
Review №4

I was treated with very gentle care. Both the hygienist and the Doctor were so professional. The office staff were also exceptional. I would recommend this office to everyone.

Al
Review №5

A small, family oriented but professional practice. Everyone from the front desk, to the dental hygienists to the dentist are extremely kind. There are no secrets to the condition of your teeth, you are informed every step of the way. Everyone is fully trained and most importantly, they make you feel as though no question is too small. Very comfortable and trusting atmosphere overall!

Am
Review №6

Everyone was so kind and my teeth feel amazing! The rooms were clean and not too small. I didnt have to wait for my appointment either! Great experience for a routine cleaning!

Sh
Review №7

Great comfortable environment. I would have to say this was my best dental appointment ever. From the time I walked in until the time I left was a great positive experience from all the staff. Definitely looking forward to the future with my new dental family.

Ji
Review №8

I love the staff at Grand Rapids Family Dentistry. I have been going there for years. Michelle is amazing and has been my hygienists for decades. 😊 The staff is so friendly and they genuinely care about their patients. The new Dentist is just as sweet and fits in great with the team! I would highly recommend this office to anyone searching for a new permanent Family Dentist in GR. They are awesome! 😊

Wi
Review №9

Very professional service without having to wait upon arrival.The staff is very friendly.

pa
Review №10

After struggling to find a good dentistry office, I stumbled upon GR family dentistry. They welcomed me with open arms and treated me like a member of the family, a wonderful place with great attitudes

Ta
Review №11

All the staff at GR Family Dentistry are welcoming and great at what they do. I can always count on getting in, and out, and knowing I’ve received the best dental care.

As
Review №12

The dentists are great however, I will not be returning to this office due to a scheduler or receptionist (not sure what her title is) that was rude to me when I called to cancel and reschedule my appointment for a later date. I cancelled far in advance (well over 24 hours) due to financial reasons and dentist offices require the amount to be paid in full at the time of service. I do not need to explain my finances and reason for rescheduling to anyone. There should be a cancellation policy that they follow and I don’t appreciate the attitude.

Er
Review №13

Very friendly staff and professional service! They are always helpful with scheduling, referrals, and provide excellent preventive care and treatment. I highly recommend them to anyone looking for a quality dentist.

Ma
Review №14

Hey! Kenneth here, Ive been in and out of Grand Rapids Family Dentistry very often this year! Yes! I say that with excitement lol I know right? Growing up no one likes going to the dentist unless they were obsessed with their appearance smiling in their selfies every 30 minutes 😅 Needless to say like some people I just didnt care and I drank a lot of sugar 🙃 🤷 but Ive gotten a fresh opportunity to learn sooo much about the importance of healthy gums and because they care so much and took the time to basically take me to dental school!!! ( I asked A LOT of questions) but they walked me through everything and their dedication to guiding me onto a healthier routine, got me really invested because of HOW they approached me personally and broke down all the negatives I could be facing in the near future where as before with Doctor Wilderns concerns I sort of ignored granted i was younger then, and it wasnt my money and well all i remember him saying was Opeeeennnn hahaha but he would of been so disappointed in me if he saw my earliest results after not going to any dentist for over 5 years. Now my grill is being completely fixed up after the scaling, a crown some extractions and just a few fillings lol expensive!! Its reasonable honestly, had i took better care all my life then it wouldnt have hurt me nor my pockets but they definitely work with you for payment installments and youre insurance co. If necessary. Besides what is money anyway? Its a tool to survive. Had i ignored this to save money and time I imagine in 10 years I guarantee Id be all out of time! No joke. But now im back on track to having a bright smile with a healthy bright future!! I did make the decision after looking in the mirror one day noticing my teeth rotting to finally set up this relationship but they really have taken great care of me ever since I walked in! A big thank you to Josh for being patient and taking in all my considerations with everything and to Samantha&Kacee always being so positive and warming every time I check in. Then last but not least! All other associates which I should just say ladies lol all the other lovely ladies who work hard and keep every patient comfortable while doing what they do best! You guys have an outstanding team! If you live on the north, north east, and Plainfield township or cannonsburg area I highly recommend them!

Je
Review №15

Grand Rapids Family Dentistry is without a doubt a top notch office. The girls at the front desk are great and Dr. Josh is patient and detailed. The assistants and hygienists are professional, friendly, and knowledgeable. I highly recommend Grand Rapids Family Dentistry.

Ka
Review №16

Thank you Michelle, you provided one of the best cleanings I have had in a long time.

Da
Review №17

You are so nice and I love my new smile and looking forward to many years being a patient of yours Have a wonderful day

Me
Review №18

I absolutely love Grand Rapids Family Dentistry!! Everyone is so nice. They do an amazing job!!!

Sa
Review №19

My families been going here for years! Staff is great and my teeth always feel clean afterwards. The dentist was very informative and detailed as well. Shoutout to Kacee at the desk for being awesome and welcoming 💯

Kr
Review №20

These are new dentists to me. Seem reasonable with treatment. Friendly staff and Doctors. Only downside is closed on Friday’s, my day off.

la
Review №21

Great experience! Thorough cleaning and very kind staff!

Am
Review №22

I’m writing another review because I’m so happy with the staff in the doctors there. I was having a toothache and they were able to get me in with them the next day. They are so helpful and kind. I just love going here.I wanted to mention that Casey at the front desk is especially sweet. I remember when my brother died she talk to me about it and it was very heartfelt and kind. It’s almost been five years but I still remember her kindness.

Al
Review №23

Love love love this place. Everyone is so nice & Ive never felt uncomfortable. Kacee the receptionist is one of the most kind hearted women I’ve ever met! 10/10 would recommend

Ab
Review №24

Hygienist Ms. Michelle did great job with the new set of equipment as always and Dr. Jeff seems very nice and caring! My family has been receiving dental care from there since 2004! We are always happy with their care!!

Ev
Review №25

This was my first visit here. From the moment I walked in I was acknowledged and cared for. Kacee, Nora, Michelle and Dr. Kate were all so helpful and friendly during my stay. They made the process easy to understand, and billing was made very clear for someone with medicaid such as myself. Would gladly return!

Jo
Review №26

Everyone was super friendly and helpful. The appointment was straightforward and quick.

Ke
Review №27

Been coming here for many many years and they have always been great to me. Kaycee is always a pleasant smile to see. I just recently visited since the switch to “Grand Rapids family dentistry” and I can say I am truly SOO impressed! The new technology is great and I learned so much more about what’s going on with my teeth. The dental assistant I saw was extremely knowledgeable. Josh was so friendly and was easy to understand when telling me what procedures needed to be done.

Te
Review №28

The staff was kind. I felt that the Dr. was very kind and knowledgeable. They were punctual, valuing my time too. I will continue to go there. Thanks everyone for making me feel welcomed and at ease.

La
Review №29

Everyone was so inviting, and worked great with my two toddlers. So thankful to have found a great office.

Sa
Review №30

I had a composite bonding procedure done to fill the gaps filled in my teeth, and they turned out beautiful! Dr. Kate and her assistant, Emily, are miracle workers! Excellent work!

Ca
Review №31

This place is great! Went in for a micro abrasion procedure and it couldnt have gone better. Very friendly and professional staff go above and beyond to make sure you are comfortable and satisfied! 100% recommend!

Ga
Review №32

Love the entire staff!! super friendly and helpful front desk. would highly recommend to any family in the area.

Je
Review №33

I really enjoyed my two dental appointments I have had. By enjoy I mean it was the most pleasurable experience one can have at the dentist. My dental hygienist was very understanding and patient with me as I have terrible “dental” anxiety. Both doctors are extremely professional and do very good work. The front desk is very friendly. So to anyone out there looking for a dental office that not only does great work but is very friendly and judgement free, this is the place to be.

Ka
Review №34

Kind, friendly, and very professional! This modern dental office is excellent! Thank you to Kaycee for the quick schedule adjustment and to Michelle for her excellent care of my teeth. Have a great holiday season!

Mi
Review №35

The team is great and very friendly! Michelle is an extremely thorough hygienist and the new doctors seem very knowledgeable! Lots of new equipment.

Ro
Review №36

Very professional and clean. My cleaning was fast and painless. The staff is very nice and knowledgeable. 👍

Ma
Review №37

I would give them 5 solid stars! Everyone was very friendly; this was my first visit and I was very impressed. Ann cleaned my teeth; she was informative and thorough as was Dr Josh.I would highly recommend Dr Kate and Josh Palmateer!

Co
Review №38

I couldnt be happier! The staff at Grand Rapids Family Dentistry are very friendly, knowledgeable, and the Dentists.... Awesome!They researched my insurance plan and found ways to save me money, the location (corner of Plainfield and Omega) is so easy to find and the facilitys super clean.I would highly recommend too anyone looking for a new dentist.

Sh
Review №39

I have been going to this office for over a year now and has always enjoyed it there . They make you feel very comfortable. Today was my daughters first time going to the dentist. They made my daughter and I feel so loved , since the moment we came through the door. The dentist went over what we should be doing at home for our little peanut. Which as a first time mother I truly appreciated it . Keep up the good work guys !

Da
Review №40

They did a good job,I do feel that I should have gone to the oral surgeon to have the tooth removed. David.

Sa
Review №41

Very friendly environment wonderful people all-around great dentist made sure I was in no pain before extracting my tooth. Extracting the tooth was easier than I imagined she was very gentle & caring.

Do
Review №42

Wonderful dentist! Great with my kids…I highly recommend.

Sa
Review №43

I had my initial appointment with Dr. Kate today. She evaluated the things that could be done to help to improve my SMILE. 😁 I was very very pleased with everything and everyone.

Ch
Review №44

Just had my first appointment at Grand Rapids Family Dentistry and it was excellent.All the staff was friendly and courteous.My family will be going here and I would recommend this office to any family looking for a family friendly dentistry.

Ke
Review №45

I’ve been going to this office since I was a teen and I can safely say it still has the same great family feel :) You will be warmly greeted by Kacee who always makes you feel right at home and leave with your mouth feeling amazing, knowing your teeth were examined by a professional who knows their stuff! Dr. Josh was so easy to talk to! Great bedside manner!

Li
Review №46

It was wonderful, like visiting family, I love you guys 💖🤩

Da
Review №47

As always for past 20+ years the service was excellent!!! I felt safe and confident that all Covid and routine Sanitation and Housekeeping procedures were in place and being closely followed. New doctors has introduced some new tech to make their jobs more efficient. I highly recommend this Dental Office!🌞🌞

Ka
Review №48

Just got my teeth cleaned, they feel so good! Love my hygienist Michele! (And I love working here!) Dr Kate + Dr Josh are the best team!

st
Review №49

Very professional staff and efficiently run office. I liked the friendly staff. I hope to see their smiling faces one day.I love my new hygienist Diana, with two as. Everyone was so delightful today. Thank you.

Ru
Review №50

My work on my teeth today was great no pain, and I love Grand Rapids Family Dentistry!

Da
Review №51

All went very well. Michelle did her usually good work.

Er
Review №52

Been going here since I was a kid and now my kids come here too! They truly live up to their name and treat you like family. The staff is so friendly and caring. I ask lots of questions and get very anxious while getting work done, but they are always so patient with me. They take the time to answer my questions whether billing related or related to what I’m having done and throughly explain what to expect before, during and after.

Be
Review №53

Called around for a dentist in the area and I couldn’t get an appointment for 3 weeks. I called Grand Rapids Family Dental and they were able to see me same day and another time in the same week!!! Everyone is very friendly and willing to work with your insurance. I’m glad the other dentists couldn’t accommodate me because otherwise I wouldn’t have found this great practice.

Ja
Review №54

The staff is amazing!!!! They treat you like family. Dr. Kate was very thorough and answered all my questions with respect. My girls can’t wait to come back. :)

Em
Review №55

I had an “emergency” and being from out of town, was pretty freaked out about going to a brand new place. But they were so sweet! The new owners are so kind and were able to fix my issue right then. Highly recommend!

Ca
Review №56

Great dentists and hygienists. Feel great after my bi yearly cleaning.

Te
Review №57

The visit was excellent. The only thing I would suggest is that hygienist should have rinsed my mouth during my visit. I suggest when you scrape tarter and floss to rinse mouth for patient. And was disappointed that they said due to covid they could not polish teeth. Dr. Wilderen office polished teeth during covid. Casey at front desk is a joy. My hygienist was very pleasant. And the new Doctor seemed very nice.Blessings,Teresa Chapman

La
Review №58

If youre looking for great dental care in the Grand Rapids area, look no further! Dr. Kate and her staff are knowledgeable, compassionate, personable, and eager to serve. Kacees welcoming attitude and genuine smile is quick to ease the nerves of any patient. Thank you for being an office that genuinely cares about each patient you serve.

Vi
Review №59

Amazing practice!!! Dr. Josh is amazing and their staff is awesome!

Pa
Review №60

Staff very friendly,always explain what will be done and why. Met Dr. Josh today was also very friendly and willing to listen.

Th
Review №61

We are very impressed with your office! We were able to get an appointment right away. Last minute, new patient and still right away. Kacee is amazing! Polite, prompt and communication is awesome!

An
Review №62

These guys are the best! I had a emergency tooth i needed out so bad. I called for hours trying to find a place that would just take me in and this wonderful place did. They made sure I got the best treatment and were so kind and fast at there job. From now on Im only going to this one, they really know how to take care of there patients. Big thanks goes out to these great workers

Do
Review №63

My family has seen both Dr. Kate and Dr. Josh and have had very good experiences. They explained what they are doing so there were no surprises and their dental staff is great.I would highly recommend them for both children and adults.

Ma
Review №64

Everyone was so sweet and personable! Dr. Kate really took her time to explain everything to me and was sure to listen to all my questions. Office was low flow and felt safe and clean to follow along with COVID protocol. I am excited to continue care with this amazing team!!

Je
Review №65

I love Michelle, my dental hygienist.... she’s the best!

Sp
Review №66

Best Dentistry in Grand Rapids by far. Tried a few places and nothing has compared to the service here. The staff is so much fun. I will certainly be referring friends and family.

Ei
Review №67

Very friendly staff and appointments on time and probably the only dentist I like to visit

Kr
Review №68

Great staff and wonderful dentists! I did a lot of research before making a decision on who Id be willing to trust with my kids smiles and Im extremely happy that I chose Grand Rapids Family Dentistry.

El
Review №69

This entire office is wonderful! It had been a while since my last dentist visit, yet there was no judgement from anyone. I immediately felt comfortable. The staff is warm and welcoming, and Drs. Kate and Josh are kind and professional. The staff handles all the insurance issues, which is a huge help. I would highly recommend Grand Rapids Family Dentistry, especially if you are anxious about going to the dentist.

Av
Review №70

They’re really nice and do a great job! I highly recommend them!

no
Review №71

Excellent dentistry and very nice experience. I would recommend them to anyone needing to get work done. Employees are wonderful!

Sh
Review №72

All the ladies here are incredible along with Dr Josh. 10/10 would recommend

Li
Review №73

Grand Rapids Family Dentistry is wonderful! Its the most comfortable Ive ever been at a dentist office. Would 100% recommend them!

Na
Review №74

Super friendly staff! Its always a pleasure going there!

Er
Review №75

Gentle and efficient, the office is professional, thorough and friendly.

Av
Review №76

I had a great appointment. The staff was very nice and made sure to answer all my questions.

Ro
Review №77

Excellent work, they show real concern for the patient. Highly recommend them.

Je
Review №78

Friendly and professional. All around Good experience!

Ka
Review №79

Great staff. Very friendly and helpful

Su
Review №80

My husband and I have been very pleased with this office and their work. Extra precautions being taken for COVID prevention. Friendly, knowledgeable, with quality work.

Da
Review №81

Welcome To Grand Rapids ..... Great Experience.....Actually looking forward to my next Trip , Thanks Ladies

Sh
Review №82

The staff is always so kind and professional. I met the new Dentist today, she also seems caring and friendly. Congratulations to Dr Wildern on his retirement.

Mi
Review №83

They were very friendly and caring for my nervous ness about dentists. Im looking g forward to get work done Ive been putting off.

An
Review №84

Great staff and Dentist, friendly and professional! Great experience!

Ma
Review №85

Grand Rapids Family Dentistry has a very friendly staff, very clean building and services are explained well. The staff are like friends to me and I appreciate that.

Li
Review №86

Went in for a crown. Thorough and comfortable. Dr. found decay on the neighboring tooth and did the filling right then. So I didn’t have to come in again and be numbed up again. All the staff was wonderful!

Sa
Review №87

Absolutely love the staff and new dentist 🥰Looking forward to new goals for my dental care and needs!!

Ke
Review №88

Once again on friends at Grand Rapids Family Dentistry found another way to shorten Phil’s journey to get teeth . Thank you so much for all the effort.

Br
Review №89

First time to this dentist and boy was I impressed. Instantly greeted with smiles and laughter. Waited only a short time before I was brought back to get my teeth cleaned. My hygienist Michelle was fabulous. We made conversation the whole time and her work is flawless. Before I knew it we were done and I was out the door. I will be returning to this dentist because of how they treated me the customer. A+ in my book. I would recommend.

De
Review №90

Best dentist I have ever seen. I didnt go for a long time and Dr. Wildern has been very helpful in detailing all the work I need done. I was having wisdom tooth pain and within 4 days of calling I had all four of them removed. They have been supportive in the healing process as well, seeing me immediately for dry socket relief. Overall, I would highly recommend this dentist.

Mr
Review №91

I actually needed tooth extraction one on both sides and they saw me same day and by the afternoon I was finished the staff was kind every step of the way and I felt very safe during these COVID times. they called me next day to check up on me even. I Would recomend this Dentist to anyone.

Na
Review №92

The dental hygienist Jessie was amazing and so informative! She showed me what she was doing, explained why, and educated me every step of the way. The entire staff made me feel so valued as a patient. Dr. Wildern is kind, patient, and caring. Today was the first visit for both my husband and myself and I am happy to say we have found our new dentist!!!

Ba
Review №93

First time at this office, there was no hellos no introductions by the dentist. The staff was very respectful.I was very adamant about expressing my concerns with staff and medical team, not only did the DDS disregard my concerns he almostdid exactly what I asked them not to do. I literally had to remove myself from the chair bc my thrice expressed boundaries were about to be crossed.The male dentist told me I cant decide my own medical treatment. He didnt say Im unable to, he said I wont. I understand/respect that its his right to refuse service but it is not his right to tell me what I can and cannot do with my body. I only wanted3 fillings in the front of my mouth and he refused to do that until I would have five other teeth pulled.I had 2 new dentist appts planned for today, So I had an instant second opinion and it was completely different than this morning at Kent wilders. And I only need one tooth pulled.The dentist himself was respectful, actually explained things to me, he showed me what was wrong instead of telling me.Kent Wilder mentioned I had at least 2 exposed nerves, my second dentist today said if I had exposed nerves I would not be able to function with the pian.Ive had a total of three panic attacks in my entire life and today was that third one. I have been through countless medical procedures but nothing was as bad as today, being disrespected and disregarded by that dentist.I feel as though he should be the secretary for his staff and they should be the medical practitioners.

Ca
Review №94

Everyone in the office and dentist are pleasant, polite, courteous and wonderful to work with. Everyone makes you feel comfortable with procedures. After care is just as nice. They check in with you via email to remind you of what you should do after each procedure. Great group!

er
Review №95

If I could give a higher rating I would. The Dr and everyone who works here are fantastic. Courteous and professional to the utmost. I had full dentures done. I couldn’t have asked for better care. If you need a dentist for anything. Please use Kent Wildern DDS.

Ro
Review №96

I cannot say more great things about this place. Everyone who works there is great. They really make you feel welcome and like you are part of the family. Dr. Wildern is amazing. His experience helps him fix problems that other dentists I have been to have either not fixed, or not fixed properly.

Ja
Review №97

Very accommodating for our large family. The techs are friendly and very knowledgeable. Thanks for making our teeth beautiful!

su
Review №98

I had 3 wisdom teeth removed. Doctor Wildern was awesome. Its the most Ive enjoyed having someone pull teeth out of my head!

Gr
Review №99

Michele and Kent provided an undoubtedly superior experience this past visit. At this practice you can expect a friendly staff, professional service, technologically forward equipment, and all around quality product for the cost. I would not be surprised to find that this is the best source for dental care in the Grand Rapids area. -September 2016Very quick, effective, and seamless teeth cleaning appointment. -December 2014

Me
Review №100

After a botched appointment with Aspen Dental I found Dr. Wildern in the yellow pages. I called them and within 2 hours from my Aspen appointment I was sitting in their chair. Now heres a dentist who hasnt woken up on the wrong side of the bed. Dr. Wildern and his whole staff has made me feel comfortable right off the bat. Very professional, with an up beat attitude. I would and will be recommending this office to everyone I talk to. Thank you Dr. Wildern and staff for being there for me on such a short notice. Truly an inspiration.

Information
10 Photos
100 Comments
4.8 Rating
  • Address:4701 Plainfield Ave NE, Grand Rapids, MI 49525, United States
  • Site:https://grandrapidsdentist.com/
  • Phone:+1 616-364-8716
Categories
  • Dentist
  • Cosmetic dentist
  • Dental clinic
  • Dental implants periodontist
  • Denture care center
  • Emergency dental service
  • Pediatric dentist
Working hours
  • Monday:8am–5pm
  • Tuesday:7am–1pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:9am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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