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Lynn Creek Dental Care
5115 Lake Ridge Pkwy #140, Grand Prairie, TX 75052, United States
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Jo
Review №1

Genuine and Professional! I absolutely love Lynn Creek Dental! I’m big on energy and service, and this group exceeded my expectations. They take pride in not only the service and care they provide, but also their professional patient relationships.I’ve been a patient for several years, but Dr. An, Dental Assistant, the hygienist, office manager and staff is exactly what Lynn Creek Dental needed. They take no short cuts, and great pride in their thoroughness and integrity.It’s rare to receive great service and appreciation as a customer/patient these days. Therefore, I appreciate the culture and patient centered dynamic at Lynn Creek, as it is contagious and consistent. It is evident that Wendy the office manager creates a consistent and satisfactory workplace environment for staff, while it reflects greatly in their performance.They truly create Smiles!

Ja
Review №2

Dr An and Maria they Ar very nice and do very great job.I”m very happy and love it 👌😡💖

Si
Review №3

This is truly an amazing dental office! The staff are very kind & very reassuring of sensitivity worries you may have. They took very good care of me.

Ki
Review №4

First visit, very pleasant staff. Thorough with explanation of services needed with pricing and insurance information provided prior to completion of services. Glad I changed from prior dentist. Myself and 2 children seen with cavity fillings, in and out in 2 hours. So far so good.

Al
Review №5

My experience was great! The customer service was spot on and the dental hygienist Kim was very gentle and precise with my deep cleaning. The office manager Marquita explained everything that needed to be done perfectly. My husband and I will definitely be back!

Ru
Review №6

GREAT customer/patient service! Made me feel comfortable and explained everything to me! Highly recommended!

Am
Review №7

The dentist and his staff are very kind and do everything to make you comfortable during treatment.

Li
Review №8

The office staff, as well as the hygienist and dentist, have always been friendly and efficient. They are close to my home, and appointments are always on time.

Na
Review №9

Just good staff, Great service! Would recommend

Mi
Review №10

Best office I’ve been to! All of the people working here are so kind and helpful, very understanding and willing to help you with whatever it may be. It was my first visit, and I would most definitely go back and highly recommend!

Re
Review №11

I had a Dental Procedure done yesterday and let me say that Destiny Rocks..... She was extremely patient with me during the procedure. I do not like pain (LOL) and she made sure I was extremely comfortable. Everyone in this office has a great attitude and awesome spirit. I do recommend them. #mydentalofficeisbetterthanyours.......

Je
Review №12

Since October we decided go get treatment else wear for lack of customer service. Been speaking with manager Makita regarding a refund on over payment till today they dont answer phones and called with diferent phone and put me in hold untill finally i hang up. See attached phone i cal also show how many times i called with no responce.... very unprofecional extreamly disapointed i can not get anyone responsible to assist or guide me to whom i need to speak to that will help. Not answering is no the way to help. She never called back to excuse her self because she has been busy.... I have been waiting patienly since October.

Cy
Review №13

Lynn Creek is always very professional and the dental hygienist and dentist took very good care of me today for my teeth cleaning, X-rays etc.With the pandemic you feel comfortable at Lynn Creek as they have all necessary safety precautions in place to protect their clients and themselves.

Wi
Review №14

My experience is always pleasant. The staff is very professional.

La
Review №15

Id been a patient here for years, but this most recent experience was pretty awful.The front office needs to be more conscious of their patients time and check patient records to ensure proper treatment is scheduled and nobodys time is wasted. From arrival to the time I left was 1.5 hours and all that was done was xrays and a short exam.Then they decide to send a letter after I told them I wouldnt be returning. Cute.P.S. The doctor and hygienist are wonderful!

Le
Review №16

Extremely fast, professional, caring staff and Dr... Highly recommend!

Ju
Review №17

I rarely write a review but the service and staff at Lynn Creek Dental are simply exceptional. I was seen same day for severe tooth pain. I was quickly evaluated and a root canal was scheduled for the next day. The staff is delightful and the adherence to CoVid policies was exceptional. I would highly reccomend.

Am
Review №18

Amazing staff!! If you want to be in good hands this is the office to go to!

Ja
Review №19

Great and professional staff, would highly recommend to anyone looking for a dentist!!

as
Review №20

This is the second time I have billing issues! Whoever does claims does not know what they are doing, Ive never had such an unprofessional experience in a medical field..I would recommend any other dentist to avoid the headache.

An
Review №21

I gave this one star because they never answer the phone and don’t call back! I was supposed to have an appt today that I made a week ago and never heard from them ! Guess I dodged a bullet right !

E
Review №22

Dr. George and his staff are great to work with! Theyre all very courteous and caring and you can tell that he takes pride in his work. So glad I found a great dentist in my area!

To
Review №23

The staff is very friendly and the Dentist is patient and thorough.

Ve
Review №24

Best dental office Ive experienced in a while!! Dr. George and staff are phenomenal! I felt welcomed the moment my family and I entered. Although everyone is comforting, Tanya (front office) is amazing; she is very courteous and professional. Kim, the hygienist, is awesome...she is very thorough and cares about your oral health. Im glad weve made the decision to visit Lynn Creek Dental!

Mi
Review №25

AWESOME!!!! Very Professional Staff.

Cr
Review №26

Very excellent and friendly service!

La
Review №27

Unfortunately, I chose this dental company because it was near my house. The Dr appear to have good reviews as well as hygienist. However, the office manager (needs a change). First off you have to spend 15 mins on filling out paperwork (we are in 2020 everyone has paperwork filled out online). Then I refuse to sign electronic transmission because of my profession. She tells me because I dont authorize consent for my son information to be plastered out ($40) Now I dont consent for you to put my son information on FB or google of course I expected the insurance company to get his Xrays etc. I have never had to sign anything of this sort. I think this is a money scam...… I feel bad for this DR and hygienist. I hope the Dr will be able to find another office manager for his business.

Be
Review №28

I had my wisdom teeth removed and they made it an incredible experience. They knew how to work around my anxiety, and kept me calm every step of the way. The whole staff is incredibly sweet. They even gave me earphones so that I could relax with my own music during the procedure. I would definitely recommend them to anyone looking for great professional dental services.

Mz
Review №29

Very friendly staff!! Beautiful office. I always have great cleanings from this office, however, my other work has been poor. I went in 3 years ago to get fillings placed on my back teeth. Those same fillings have been replaced every year since then. On 2 occasions, I had to go back in within 2 weeks of getting it done. I take great care of my teeth and dont have any poor habits that would cause the fillings to continuously crack. I truly feel as if it is a con to keep me coming in to take my money. I have decided to switch to a new dentist, which is unfortunate because I did like this office.

Ca
Review №30

The team at Lynn Creek Dental is the best. I dont ever remember actually laughing and being at ease while being at a dental appointment.From the minute you walk in the door, they are professional, great customer service and went out of their way to make me comfortable!Ralph and Stacy were especially helpful and the dentist is very good at what he does and patient and nice to the patients.Having a TV is the perfect diversion for me while Im at the dentist. I actually look forward to my next cleaning in six months!Thank you everyone!

Sh
Review №31

Immediately when you walk In you feel at home & at ease here. Not only is the decor pretty, soft & comfortable...but most importantly the staff is so polite & welcoming. The dental hygienist who took my exrays & polished my teeth treated me with respect, was professional and very kind. She did a wonderful job! The dentist was great as well, he even had a sense of humor...which I reallyEnjoy! I have to go back next week for some work, however now i am not even dreading it like I always have in the past with other clinics.Feel good about your decision to call them and set an appointment. They put all the other clinics that I have been too, to shame and I must say that is refreshing these days!

sh
Review №32

Absolutely the best Dental staff in the DFW. Doctor George set the pace with providing a great attitude and working environment. He explains all procedure in a language you can understand and that puts me at ease. After everything is complete, he follows up with you to make sure he answers any other question you might have. The support staff is excellent as well. They make me feel like family.

Pa
Review №33

I love the new dentist and new staff better than the last dentist who was not concerned in what the patient wanted but more of what he wanted which I know because he knows best as the dentist but never took into consideration as to what the patient can afford and only stood by that and never discussed any other alternatives.My only complaint and most important is they do not answer their phones it ALWAYS GOES STRAIGHT TO VOICE MAIL AND THEY DO NOT RETURN THEIR CALLS AT ALL!

To
Review №34

3:00pm appointment for wife. 4:25 and still hasnt been seen. Dont do it if time means anything to you. The appointment time means nothing to them.Wife left after they tried to do everything they could charge extra for but clean teeth. Office manager is a rude smart ass. Reported to insurance as a bait and switch.Lots of other choices in Grand Prairie dont waste your time or money. Just go anywhere else or you will regret it.

Ch
Review №35

The staff really is great! Who enjoys going to the dentist? I still wont say I look forward to my appointments, but the staff at least makes them bearable.

PA
Review №36

Staff was friendly and very helpful. Dentist and assistants were great! Got us in quickly for an emergency. Appointment was on time, quick, and thorough. Would recommend this dental office to friends and family!

Ma
Review №37

I switched to Lynn Creek this week and was extremely satisfied with the level of professionalism and efficiency. No wait time my appointment was scheduled accurately.Came back next day, an hour earlier by accident and they took me anyway!!! In and out in less than 30 min for my filling on tooth #15!Very happy with my new Dental Team!

Va
Review №38

The new staff , the receptionist, the hygienists, the doctor that performed my root canal were great!Ive been going to dentist ALL my life , braces and all.I wish my parents would have found them.But now that I have my own children we will always go to Lynn Creek.

Ra
Review №39

EXCELLENT!! is all I can say. The staff is GREAT and the facility is AWESOME and COMFY and will work with you because they care about your health and want to get you right. I had some teeth pulled and deep cleaning yesterday and the staff had me feeling pain free, like I said EXCELLENT!!

Q
Review №40

My initial experience with Lynn Creek Dental Care exceeded all expectations! The entire staff was very professional and efficient. It’s a great feeling knowing I have great dental care so close to home. Thank you for a wonderful dental experience!!

ch
Review №41

Excellent and very professional service. Kimberly Burton gave me what I consider the best routine cleaning Ive ever had. She is very thorough and knows how to do her job well!

Ka
Review №42

I am very happy and pleased to have found Lynn Creek Dental Care. They are great... Milicent is so friendly and kind. My daughter is looking forward to her next appointment.

Se
Review №43

Friendly, prompt, reasonable and didnt feel a thing through the procedure. Outstanding practice.

Am
Review №44

Wonderful service here at Lynn Creek!!! Also very caring with their patients plus very knowledgeable and informative as well!!!! Looking for a great dental office please go there!

An
Review №45

The staff is always pleasant and polite. They have the best bedside manners from the front of the office to the back. Great staff!

Gw
Review №46

I took my son to Lynn Creek Dental. He did not have any insurance, so I was concerned with the out of pocket expense. As a result, his exams were free, and i was able to setup a monthly payment plan to complete the payments. That was awesome.

Ha
Review №47

A caring and painless experience!

Ma
Review №48

From the first time I spoke with them on the phone, to when I left the office, the staff was excellent and made sure I was taken care of. I felt completely comfortable during my entire visit and knew I was in good hands. I hated going to the dentist when I was younger, I always felt like I was in trouble or not taking care of my teeth properly; At Lynn Creek, I had no anxiety what so ever. They also offer payment plans which is very helpful on tight budgets.

je
Review №49

SCAM! Stay away from this place! The staff is nice and my hygienist was great, but the billing practices are shady at best. Before scheduling, I called to verify that they were in-network with my insurance (in those words.) I was told yes, that they accept my insurance. After my initial exam, I was told I needed a deep clean and that my out of pocket portion would be 550 (which they checked on their computer) and had me pay in full at the time of the procedure. Imagine my surprise when I received a bill for double that! Called my insurance, they said they only covered $200 of a $1200 bill because they were out of network. When I called to speak to the office manager (who was very rude,) she told me too bad, I signed my name so I have to pay within 10 days. Maybe they made a mistake right? Wrong, I had a friend call and ask the same question I did, and was told the same lie. I cant blame the staff since they are just doing their job, but the owners should be ashamed. Fool me once, shame on you, but next time Im taking my business elsewhere.

Be
Review №50

My little girl loved her visit. Dr Cho had her laughing in the chair. Tonya at the front was super nice like always. She loves coming to get her teeth cleaned!

Ka
Review №51

Thanks for making my 8 year old son feel comfortable! It was his 2nd visit. See yall in 6 months!

Wi
Review №52

Wonderful staff. Extremely friendly and tries to work around your schedule. Never gave off that judgemental feeling that some dentist places do especially when you havent been in around 3 years. Not that I would ever do anything like that...

Ma
Review №53

Everyone there were warm and friendly. Service was excellent and the feel in the environment made you feel right at home. Look forward to going back for my treatment.

Ki
Review №54

I took my 7 year old for check up. A dr named George didn’t even bother to check the x-ray and was not helpful at all. He didn’t explain or try to understand why we were there. Worst experience.

Jo
Review №55

This office is operated by DFW Family Dentistry. They have an aggressive strategy for billing patients and would rather lose 2 patients rather than not charge a $25 fee for rescheduling an appointment. They are more concerned about making money than keeping patients long term. I will be seeking a new dentist with better customer service immediately!

De
Review №56

My hygienist is awesome! Very caring, thorough and gentle. Shes also very knowledgeable.

Ja
Review №57

I had a cracked filling and was in pain with no appts were available at my old dentist. I called Lynn Creek and they were able to get me in the same day! The office and staff are lovely. A great experience in every way. Lynn Creek will now be my regular dentist stop.

Ad
Review №58

Very friendly staff and quite quick to being seen at appointment time! Highly recommend.

F.
Review №59

The staff is very professional and does very good work. My two children love going to the dentist, which says a lot about the staff.

Li
Review №60

Great Experience!!! I really enjoyed Lynn Creek Dental! I hate going to the Dentist but with a place like Lynn Creek I think Im more likely to go for my every 6 month cleaning! I loved having the TVs in each room and how friendly the staff is. I dont have children yet but being new to the area I will for sure bring my children here for dental care in the future!Lindsay Evans

Bo
Review №61

Everyone at Lynn Creek Dental are Great. I will never go anywhere else and will let all my family and friends know about them. The Dentist made me feel calm and relaxed and made me feel he truely cared. But again, everyone from the time you walk in till you leave were perfect in every way.Cindy Bosillo

Dr
Review №62

Very nice and professional. Going to the dentist can ne nerve racking, but they make you feel comfortable here.

Ke
Review №63

I was very impressed with the promptness of my appointment. I was given important detailed information that was extremely helpful. Super great experience.

Li
Review №64

Continued changing of Dentists/staff. But other than that no problems.

ja
Review №65

Hi My name is Jennifer Willis and I just wanted to say that this was such a wonderful and & pleasant dental visit that Ive ever had. The Dentist office is so relaxing and updated with the modern technology equipment that made me feel very comfortable. Ive met with Dr. Scott Leune and he was so gental and kind when talking and examining my mouth. Overall my first visit was such a terrific experience that I have recommended my friends to try it out.

ol
Review №66

Kim my hygienist is terrific and awesome. Im getting compliments about my every time now. Great job!!!

L1
Review №67

Unfortunately, this place went to crap after the original staff from 2011-2013~ left. Very crappy staff. Fortunately, I have found another dentist at a different location. Shes the best dentist in the world :-)

M
Review №68

The staff at Lynn Creek was very helpful and nice. I was worried about the expense since I have alot of dental work to be done but the price is very reasonable and they worked out a payment plan for me. I will continue to go to Lynn Creek! :)

Ka
Review №69

Love Lynn Creek Dental. Everyone is so friendly and compassionate!

Cu
Review №70

This is Cutis Snyder and my wife and I recently visited Lynn Creek Dental Care and we immediatley felt right at home. Very relaxing place with excellent staff and dentists. Warm neck pillow to relax while you wait for the dentist and gourmet coffee. We absolutely will recommend this place to all our friends.

ol
Review №71

This is the worst clinic and experience I ever had. Watch out your charges. They could make your wallet miserable

Li
Review №72

Kimberly was so caring and professional. I will definitely refer friends.

Am
Review №73

They were very professional and quick. I expected to wait for a long time because of other dentist experiences, but was in and out with great service.

Va
Review №74

Unacceptable billing practices. I was called and texted multiple times to confirm my appointment and each time I did. When I arrived for my appointment they told me my insurance had not been verified. I was given the option to reschedule or pay out of pocket and get reimbursed after my insurance was verified. Since I was already there and had taken the time off work I decided to pay out of pocket and was assured that a reimbursement would take 2-4 weeks. 6 MONTHS later I AM STILL WAITING for my reimbursement. My insurance has already paid and so have I. At this point, they have been paid twice for one procedure.

Da
Review №75

What a terrible experience. DONT REFER ANY FRIENDS OR FAMILY!!! Unfortunately inside this office, they told my wife she needed deep cleaning and didn’t care to mention it wouldn’t be covered under our insurance. Next, they never reached out to us about an outstanding bill that our insurance didn’t cover, collection called. I tried to talk to their billing department to get a better understanding and talked to the most unprofessional representative named Deshuana. I tried to keep my cool and she responded defensive as if she was the one who had debt collection call her. This continued on multiple occasion.

Ti
Review №76

I love the fact that they offer so many incentives for using there dental facility. I also enjoy the fact that i can have dental work done and set up a payment plan and pay off the bill in a couple of months

An
Review №77

I love this office and regret not becoming a patient sooner.

sh
Review №78

The staff at Lynn Creek Dental are professionals and very nice. I recommend Lynn Creek Dental Care.

Da
Review №79

The staff is great, I was in the back within 10 minutes. I had a great experience

HE
Review №80

Lynn Creek dental has lost me and my family as a patient. Waiting too long. I was called and texted multiple times to confirm my appointment after a year stopped with them yesterday my husband arrived for his appointment they told him he needs deep cleaning and give medical treatment for bleeding that cost over $174.00 his own money, he refused to do all those things than the another offer is given $54 for normal cleaning with his insurance coverage. When he just got his tooth done at Smiles and Dental implants at Carrier PRWY 4 months ago. I want to tell you people they dont check your insurance and tell you the information until you showed up. Customer service is poorly and horrible. Now my family is choosing Jefferson Dental Care.Dont try this place.

As
Review №81

Theyre all very professional and so knowledgeable. You feel like family when you are there. My thanks to Tonya, Beverly, Jotiva, Kim, Arleen and DR Cho for an experience that was actually enjoyable.

Ju
Review №82

Quick and easy care , with great hospitality .Really show the care of caring!

Jo
Review №83

Great staff. Always show caring and concerns about my wellbeing.

Mi
Review №84

Awesome people.....family oriented ....the best so far

Ol
Review №85

I just wanted to say how nice and helpful Tonya at the front desk is!

He
Review №86

Very proactive, great bedside manner; greatly appreciate them!

Re
Review №87

Lynn Creek dental has lost me as a patient. I was in tons of pain after a basic cleaning. If you are looking for a new dentist please keep looking, you will regret choosing Lynn Creek. Their turnover rate for a dentist and management is horrible and now I know why.

St
Review №88

Excellent service, Nice Facility and Friendly Staff

Kr
Review №89

This dentist office is horrible with customer service. My husband was uninsured and it took me an actual week to get a hold of the staff to get a straight answer about his treatment. I would not recommend this dental office to anyone. It is also difficult to get someone to answer the phone. I complained to the management company of the dentist office in writing and I have yet to hear from anyone about my issues. I think this office is blatantly discriminating against uninsured dental patients.

Jo
Review №90

I came here because a previous dentist I went too really was horrible I mean horrible, but these guys took care of me, I never had such a good dental experience before, until I came here, the staff from the front desk lady all the way up to the dentist were just friendly and professional just all around good customer service, I love these guys definitely making it my dental home!

Ch
Review №91

It was surprisingly friendly, I was very nervous and the staff treated me like I had been there before.

No
Review №92

These people here are amazing!!

Ri
Review №93

Top notch customer service!

St
Review №94

The staff is caringand friendly

Re
Review №95

Staff is courteous & professional.

Sa
Review №96

Very, very disappointed with their billing practices.

Co
Review №97

The front office staff is always nice and friendly. Rene and Wendy were extra cordial and helpful today preparing me for my appointments. Kim is the best dental hygienist I’ve ever had. She takes her time and makes each patient feel comfortable. I went to sleep! Dr. An and Maria are fantastic! Dr. An truly cares and goes the extra mile to ensure his patients feel as little pain as possible. I’m very pleased with this team and highly recommend them.

Information
40 Photos
97 Comments
4.3 Rating
  • Address:5115 Lake Ridge Pkwy #140, Grand Prairie, TX 75052, United States
  • Site:https://www.dentistingrandprairie.com/
  • Phone:+1 972-314-2600
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Emergency dental service
  • Orthodontist
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:9am–5pm
  • Tuesday:10am–7pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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