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San Tan Dental Group
2483 S Market St Ste 101, Gilbert, AZ 85296, United States
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De
Review №1

San Tan Dental Group in Gilbert on Market Street is amazing. I have been coming here for 11 years. The staff is always friendly and helpful. Anything from concerns, health, and insurance. Dr Ryan communicates very well with concerns about the whole procedure (if having one done) to making sure you are always comfortable and not in pain. His dental assistant Lady is very sweet and efficient. I live in Glendale and make this drive because its definitely worth it. You wont regret this dental office as a choice for all ages of your family!

Va
Review №2

Dr. Smith and his team are amazing! The front office and dental staff is always so nice and greet me with smiles! You can tell they really like what they do! Dr. Smith is gentle, knowledgeable, and honest! I have had so many bad experiences before coming to this dental office. I have a lot of anxiety and fear when it comes to my mouth and teeth and Dr. Smith and his team are always so patient, gentle and explain everything to me. Most importantly, he is a pro at what he does! I definitely know I am getting quality dental work and its always such a pleasant and positive experience! I will be a patient for life!

Me
Review №3

I am incredibly impressed how kind, caring, and compassionate the whole team is. I came in for emergency dental work and the whole staff has been so supportive. Dr. Smith is quick, efficient, and will meet your needs immediately. I have found my new dental home.

Ch
Review №4

First dental visit in 6 years. I had a great experience. The staff was kind as was the dental assistant, hygienist, dentist and Karla at the front! All the girls at the front treated me like I am valued. Im going back for additional work. Ive found my new dentist!

La
Review №5

Dr. Smith and his team are excellent. We have been coming to Dr. Smith for years because he always treats us with courtesy and respect. He makes sure you are comfortable and explains what he is doing and why it’s important. Dr. Smith is the epitome of a compassionate, patient, and caring doctor that you can trust to do excellent work and take care of your oral health! The office team is also fantastic! The are friendly, thorough, and follow through. Thank you San Tan Dental Group!

As
Review №6

This has been my go to dental practice for years and recently switched to a new doctor. I couldnt be happier with the new service and staff. Dr Smith is amazing, attentive and values my time. Front office staff was welcoming and helpful. Recommend to anyone looking for a practice in the area!

La
Review №7

New patient here and absolutely loved it. The staff was kind and welcoming. Dr Smith was informative with my concerns. The office was beautiful and clean. Ive been to a few dentists in the valley and this is definitely where I will be staying.

Th
Review №8

Dr. Ryan Smith is caring and professional. The hygienist is gentle and thorough. Office Manager Erika always has a smile and is very efficient. My appointments are always on time. Entire staff is great!

sk
Review №9

My first time here to get a crown fixed and it was quick, they did a great job. Staff was very helpful and friendly. I just found my new dentist here in AZ.

Na
Review №10

I came in as a new patient today. As soon as I walked in I was told the patient in take iPad system was down. When they had me take x-rays, one of the 3 machines was broken, and the room was very cramped. They take me to the exam room and Im basically ignored for 20 minutes. The hygienist came in for about a minute to prepare and then left me alone again. When they came back, they only measured my gum health and said I need a deep cleaning. The dentist herself comes in later saying the x-ray and photo network is down, theyre missing photos, and they would have to take more. I passed on it since the last time took too long. She looked at my teeth for maybe a minute, mentioned the deep clean again, and then left. After another long wait, the receptionist of all people brings in a computer with a detailed bill of what a deep clean would be, which was nearly $400. I didnt even get my teeth cleaned in this office visit. Apparently they dont do any cleanings period until you come in at a later date for the deep clean, if thats what they say you need. They asked to set up an appointment, I said no and walked out. Waste of time. Theyll probably bill my insurance for whatever this was but I basically spent 2 hours in a chair without any dental work at all. I will not be retuning, and neither will my family. I will say the x-ray assistant was nice and I appreciate that. Hopefully she can find a new employer thats honest.

De
Review №11

ERIKA rude, uncaring human being! office wasnt forth coming on My dentist leaving and when I wanted my records it was like pulling teeth to get them all. Rude rude office staff! use to recommend this place, no more!! Giving them a 1 star is being generous!

Ry
Review №12

Go to a different place to get your teeth looked at. The front desk was so rude, I felt so dismissed. She didnt verify my insurance before my visit and wasted my time. I will never go here again.

Do
Review №13

I moved to Gilbert from the Midwest and was in search of a dental office. When I saw all the great reviews for San Tan Dental Group I scheduled an appointment for an initial appointment and cleaning. They took a lot of x-rays, scans and images. When it came to the cleaning itself I felt like the hygenist bearly went through the motions of a cleaning I have ever experienced. I dont think she was even in my mouth for 5 minutes. My concerns were realized 6 months later at my next cleaning at a different dental office were I had the most difficult cleaning in my life. The hygenist at my new dental office commented, in her opinion, that I had more than the normal 6 months of plaque buildup below the gum line. I wouldnt give San Tan Dental Group 1 star.

An
Review №14

This place is amazing!!! I love the service I get here. Everyone at this dental office is always awesome and make you feel comfortable and welcomed. The front office people are amazing, Erica is fantastic and Rosa Maria is great as well!!! My hygienist Alyssa is super cool and always provides me tips on how to keep my teeth great. There are so many others to name, but that office is great. If I moved farther away, I would still travel to get my teeth needs done here. Highly recommend this place.

Sh
Review №15

I used to love my dental office. But the last visit was disappointing to say the least. Way too busy and crowded, so much so that I spent nearly an hour waiting in the dentist chair to be seen. I even heard one of the workers saying there were no rooms to put anyone. Then why not stay on top of appointments? In addition, my dentist was switched with no word to me. I was seen by a completely new dentist whom I have never met. Finally, when I called about getting my ledger for tax filing purposes, because no one responded to my email, I was told I have to come pick it up in person. I thought we were living in an electronic age? I miss working with Roxanne, she was the bomb.

An
Review №16

Got two root canals done and the root canals were the most pleasant part. Staff was not very caring after the root canals they put me in another room to see the dentist and get my caps put on and I waited nearly an hour before the dentist came to see me and at that point I had been there for two hours and the numbness was starting to ware off. I didn’t think it was the big of a deal because the root canal specialist told me I was almost done before they moved me to the other room but after waiting nearly an hour for the dentist and the numbness starting to ware off they worked on my teeth for another hour. The dentist worked on my teeth for about 20 minutes and then his assistant finished everything. The dentist didn’t prescribe any pain medication or give me a chance to ask him any questions and left the office before I was even done. By the end I was in so much pain all I wanted to do was go home, but I had to go pay and set up my payment plan which I tried to do before the procedure but they didn’t let me and of course for some reason they were having issues setting up the payment plan. they said they needed a dentists signature for it but he had already left the office. I waited another 15-20 minutes in the front office in pain while they tried to resolve this, they tried to up my initial payment by 700 at first and then 300 dollars and asked if I wanted to sign up for some dental credit card thing. Now it’s resolved but I have to go back in person and set up my payment plan again. From the front office screwing with me over the payment plan and forcing me to wait in pain after my procedure to the dentist who didn’t talk to me or give me any information at all this was the worst experience I’ve ever had at any dentist before. Would definitely go anywhere else. I was also in so much pain after the procedure I had to get pain medication from a friend and self medicate because they gave me nothing. This whole thing was so stressful and painful I can’t express in words how much I think you should avoid this dentist office

Re
Review №17

Best office ever! I will never go anywhere else! I haven’t had great experiences with dentists and I have good teeth. Dr. Nielsen has an aggressive home, conservative office approach and they are very good at educating their patients so you can do all you can at home. I’ve learned things, finally, that every child should be learning. I really appreciate their approach and it has greatly helped me and my family. They are very thoughtful and caring. They sincerely care about their patients and treat you as friends. I recently passed out in the office and I wasn’t the patient. They went above and beyond to take care of me and my daughter. And they never made me feel like a bother even though I caused a lot of disruption. Such an amazing office! Thank you

Bj
Review №18

Awesome, awesome, awesome! Have had my teeth deep cleaned here have had my sons teeth cleaned as well as baby teeth extractions. Just front to back SanTan dental is phenomenal! Alyssa the hygienist on staff is professional and I can safely say that my teeth have never felt cleaner or looked better after I have a cleaning done by her. A+++

Ju
Review №19

Absolutely amazing! It took me a while to find the perfect dentist. But I knew starting with the staff member Missy who helped me out and guided me to the right direction, that this is the place for me. They did a great job and I will definitely refer them to friends and family.

Ka
Review №20

Great dental office! My husband and I found this office after moving to Arizona and love it. They are incredibly punctual, thorough with their cleanings and very informative with treatments. Everyone in the office is very kind and helpful. Definitely recommend!

pa
Review №21

Love all these ladies! (And gentlemen!) they are always good to our kids when we go in! They love them! They are super gentle & are always advising me how to save $$ on my dentist work without taking away any of the service or quality of the work!

ma
Review №22

I absolutely will recommend this dental group to anyone and everyone. kudos to Erica, the receptionist, Jennifer, dental assistant (job well done) and Dr. Scott Nielsen, dentist (good and honest professional). It’s not all about the money or profit... it’s good service and good will. thank you so much you guys. My story: I had a cap fall out less than a week ago and had been searching for a dentist to help me. I’m on a medicare HMO plan which is out of network for this office but they agreed to see me anyway. we discussed my out of pocket cost in general. the cost sounded fair and reasonable so an appointment was made... i was offered a same day appointment but settled for a next day appointment. thank you

Al
Review №23

Wow. Just wow. What an amazing group of people. They are all incredibly kind, helpful, and competent. They are quick to handle all arrangements with insurance companies so no ugly surprises. Affordable, Competitive rates, and all around cool human beings; love this place!

Te
Review №24

I have been going to San Tan dental and I would highly recommend them for both adults and children. Dr Nielsen is terrific so is the hygienist,Camille is so good with my sensitive teeth!! The office staff is also wonderful always pleasant and helpful!!!

Al
Review №25

Love this dentist! It’s the first dentist I can go to that I truly trust! Missy, was such a joy to be around, she made sure all my needs were met!

li
Review №26

I’ve never really liked going to the dentist, but this office is great. Missy was amazing and helped with my anxiety about getting my procedures done. I won’t go see anybody else now!

Bo
Review №27

This is the best dental office I have every been to! Dr. ONeil is the best, especially when he is dressed in the Pink Flamingo outfit!!! Staff are wonderful! Never felt so comfortable in a dentist office!

Ka
Review №28

I’ve been coming here for years! I absolutely love the office and the whole staff. Amy was a great assistant very patient and kind!

ja
Review №29

From the moment I called this dental group, Missy was professional and caring. I am a new patient with a dental emergency and she talked to Dr. Nielson who said come right in. Erika at the front desk was also kind and professional when I checked in. Every step of the process I met with extremely caring and gentle staff. Thank you Dr. Nielson and Christina for the care you provided. I definitely will return as well as refer friends and family to your practice.

Ra
Review №30

Im so thankful I found this place! I had gone to a dentist who told me to take antibiotics for trial and error for pain and sensitivity I was having in a molar. I wasnt comfortable with that, and wanted a second opinion. My brother told me about San Tan Dental. Even though I was a new patient, they were able to get me in quickly.After some x-rays and a quick exam, Dr McDougall told me she didnt see an infection so there was no reason to take antibiotics, but I did need a root canal. I was able to get that done with Dr Situ the next day! Ive had a lot of dental work done over the years and it was probably the least painful experience Ive had at the dentist! And Amy did a perfect temporary crown for me!When I went back to get the permanent crown done, I found out Dr McDougall had given me an upgrade on my crown but I hadnt been charged extra for it! Wow!!!I have been in this office three times, and everyone has been absolutely wonderful! I am only in Arizona about once a month, but I think Ill be keeping San Tan Dental as my regular dental office from now on. Highly recommend!

Ca
Review №31

I have been going to this dentist for several years now and I love it! The staff is always friendly, the hygienists are quick, and Dr. Neilsen is always helpful and kind. I highly recommend this office!

Au
Review №32

Dr. Vu is the sweetest ever! She helped me stay calm during my cavity fillings today even during the painful shots part. The entire staff here is super sweet and easy to talk to. They were very understanding with me over the phone trying to figure out my insurance information. Thank you San Tan Dental :)

Na
Review №33

The office staff is absolutely delightful. Katy Mcdougal is patient and explains everything. Best dentist office I have been to out of 4 states.

Ad
Review №34

I take my two small kids in and the staff is always so friendly and have smiles on their faces. Jennifer is amazing with my kids she always makes them feel good about what is happening.

Ch
Review №35

I love San tan dental! They always treat me like family. Missy, Erika, Camille, Rosemary and Dr. Nielsen are awesome!!! Only dentist office I go to 👌😄

Me
Review №36

3 generations of my family have been coming here for years. They offer every procedure from dental cleaning to root canals. As the head of the family and the most expensive one I appreciate the option of payments on expensive procedures.

Ro
Review №37

I absolutely love this dental office and staff. They are very professional and go out of their way to accommodate my family and I. I have referred a few friends here and they all are very happy as well.

Ki
Review №38

This is without a doubt the best dental office I have ever been to. I have always hated going to the dentist but after going to San Tan Dental, Im as brave as Chuck Norris with a flamethrower. The staff is super friendly and make you feel very comfortable. They always explain everything in detail so you know what you are getting and how much it will cost. Bottom line - GO HERE!!

Er
Review №39

Love this office! Missy, Erika, Dr. Nielsen and Camille are the best. Wouldn’t go anywhere else!

Li
Review №40

Highly recommend San Tan Dental Group! I called right when they opened at 7am to see about getting my son squeezed in for an emergency toothache. They got us right in at 8am and we didn’t have to wait long at all. In and out within 45 minutes. Dr. Mcdougall (sp?) was so sweet and very thorough with explaining what was needed. Front office is super nice and helped explain everything from a cost perspective. My son is scheduled for the procedure and we are also scheduled to come back for a full exam and cleaning. We found our dentist for life! Thanks for a great experience, you have a wonderful team!

Ki
Review №41

I went to this office and was immediately impressed. On my new patient form I let them know that I do have some anxiety with going to the dentist as I have had a negative experience in the past. The doctor came out and introduced herself, made sure that my questions were answered before we got started and made me feel as comfortable as I could. She was very patient with me and made sure that I was heard and understood everything that she was talking about. I have a couple more appointments scheduled for the next couple of weeks but my anxiety has been greatly reduced. They are amazing and that is coming from someone who is not a fan of dentists. I would highly recommend this dental office!

de
Review №42

If your looking for a dentist this is the place to go. I had a great experience and they did so great with my kids.

Ja
Review №43

I moved to the area a couple years ago and have now had the opportunity to visit San Tan Dental group a few times for routine cleanings and much needed dental work. I had found the staff and dentists a pleasure to visit. Ive had nothing but great experiences. Best of all, everyone there seems to be genuinely great people.

De
Review №44

San Tan Dental Group is THE BEST. You will not get better care anywhere else. Yes, it is possible to view their cautious approach to treating patients as an up-sell, as one person here emphasized. I was compelled to leave this review to encourage you otherwise. Over the years many dentists minimized problems I was having with my teeth, in the name of keeping my costs down. As a result, my teeth became permanently discolored and I experienced bone loss in my mouth, all of which could have been prevented if I had been told I needed more than a cleaning. In fact, I had the beginnings of gum disease eroding the bone holding my teeth in place. As a result of this lack of care in the name of keeping my costs down, my gums receded. San Tan Dental put their business on the line to tell me what I needed. I challenged the hygienist and doctor with many questions and much attitude. They appealed to my logic, and I am so much healthier for their stubbornness. IT IS WORTH IT TO GO OUT OF YOUR WAY TO COME TO SAN TAN DENTAL. I drive 40 minutes to get there.

St
Review №45

Pretty disappointed. They put the crown on my rooted tooth a little off, and it broke four years later, a year before the warranty ran out. However, they were sketchy about honoring the warranty, so I decided to just get it fixed at my regular dentist. They said I had to have the tooth inspected every six months, but they never told me that, and the paperwork doesnt say that -- even though they think it does. Avoid this place -- too many good dentists in Gilbert to choose from.

Ja
Review №46

Called on a Monday with a dental emergency. A woman took my info and said shed check with ALL the dentists to see who could get me in the quickest. I waited 2 hours - no call back. I contacted Gateway Dental. I was treated the next morning. I NEVER heard back from San Tan Dental Group.

No
Review №47

Very friendly and prompt front office staff. Normally only wait a few minutes before going back to see Dr Neilson. Dr Neilson and the dental assistants (Lisa Ortiz) are also very friendly and understanding. Ill be back for sure.

Sa
Review №48

I had a bonding repair done last week and it came out today. They get three stars because Dr. McDougall (not the original dr.) fixed it today in less than 30 minutes. If youre looking to go here, go see her. Update 11/3 I take back everything good I said about this place. The bonding came out again after I brushed my teeth. I will be reporting this practice to the States board of dental examiners.

Ty
Review №49

Not sure why all the negative talk on here about San Tan Dental Group. Maybe its because only haters and negatively minded people put effort into online reviews. Anyhow, heres an honest review from someone whos not a hater.Ive been to them a couple times and have always been very pleased with my experience. I go to Dr Scott Nielsen, and I think hes amazing. Let me tell you why.On December 31st (yes, New Years Eve), I unfortunately broke my right front tooth right in half. Because I was starting a new job on January 2nd, I panicked. I thought I was screwed because I didnt think I would find a dentist that could get me in that day, let alone be open. And of course they would all be closed on Jan 1. After calling a few offices and finding them all to be closed, I came across San Tan Dental Group. They were open! Their office manager Cullen answered the phone and once I explained the situation to him, he said he would get me a place on the schedule for that afternoon, since it was an emergency. When I arrived, I found a very professional, clean, high-tech office fully staffed by very kind and happy people. Cullen is a professional gentleman, and does a great job. Kacie was the dental assistant who helped me out and she is incredible. I was very impressed with Dr Nielsen and his kindness and professionalism. He said that the best option would be a crown, and that he could get me fitted for one right then and put me in a temporary. My temporary tooth looked as good as my original and fit well. The procedure was virtually painless even though there was a lot of grinding and shaving. And because I dont have dental insurance, Cullen worked with me on finding a price that worked for me, and presented me with a full array of options so I could make my own informed decision about the cost. Im happy with the price, especially compared to what Ive heard from other dental offices.When I returned to have the temporary removed and the crown put on, it was obvious that Dr Nielsen would not settle for anything less than perfection. He worked with the crown to make sure that I was happy with how it looked, and he did everything in his power to make it perfect. Hes very gentle when working in the mouth, and moves slowly. Which is something I appreciate, since Im usually not a fan of dentists (Ive been to many).To sum it all up, Im very happy with my experience with Dr Nielsen and San Tan Dental Group. I would highly recommend Dr Nielsen and his staff to any family member or friend. Very happy!

dy
Review №50

Amy did an amazing job on my teeth! She was very friendly!

Je
Review №51

Wonderful experience with the staff and doctor. As a physician myself I can appreciate a fantastic bedside manner and great care. I would recommend highly to anyone in need of an exceptional dentist.Dr. Jeremy BinghamBingham Dermatology

Da
Review №52

Great group of people working here in a pleasant environment. I will be going back soon.

ri
Review №53

Dr. Nielsen and his staff do a great job and took care of me right away! I always get reminders and never have a problem getting in. I would highly recommend San Tan Dental Group.

ra
Review №54

They are amazing! They worked me in & saved my life!

St
Review №55

Love these guys! Weve been going to see them for about 2 years and theyve taken great care of my husband (horrible teeth) and me (so so teeth) from day one!

Di
Review №56

I love the attention of the doctors, but not that of the receptionists, they are all bitter and mischievous😡

Information
30 Photos
56 Comments
4.6 Rating
  • Address:2483 S Market St Ste 101, Gilbert, AZ 85296, United States
  • Site:https://www.santandental.com/?sc_cid=GMB%3AO%3AGP%3A122%3AListing&y_source=1_MTEwMjcxNy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 480-857-1044
Categories
  • Cosmetic dentist
  • Dentist
  • Oral surgeon
Working hours
  • Monday:7am–4pm
  • Tuesday:7am–4pm
  • Wednesday:7am–4pm
  • Thursday:7am–3pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–4pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
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