After spending almost two thousand dollars at another cut rate dental center, My wife came to Aspen out of desperation. She had them make her a simple bottom plate which turned out to be a nightmare. They just couldnt seem to get it to fit her mouth and after several trips back and forth, COVID came around and shut the entire process down. Now her bottom plate, that NEVER actually fit in the first place has broken in the same place that THEY broke it and glued it back together while trying to make it fit during one of the many times that they tried to refit it without any success. Now she has been told that since the warranty period has expired that she will have to pay for another plate, which she has done. Maybe they will make this one correctly the first time, we are hoping. I am writing this review because my wife doesnt want to start any trouble, but I feel that she has been terribly mistreated and deserves better than this. I gave them 2 stars because their office is only about two blocks from our house, and the staff is actually really friendly, but they seem to have a hard time getting their products to actually fit this customers needs. Heres hoping that this plate actually fits.

I loved the receptionist Theresa. She was so kind and personable. I was nervous going to the dentist and she really made my experience start off great. Then I met everyone and the dentist and felt really comfortable there. I was blown away with the kindness I received.

I had to get on here and write a review because I have been scare of the dentist my entire life and I have never had a better experience. ALL the staff were kind and comforting. I appreciated the cleanliness of the office and I will most definitely be using Aspen for my dental needs in the future. Very prompt and wait time was not bad at all. Thanks!

They were very polite and informative, explained the entire process and the steps we would be going through, took the time to explain the cost of everything so there were no secret bills, even helped with financial plans. Super friendly! Paige in particular was a great help.

New patient and the entire staff was very kind and welcoming. Highly recommended!

Great place Dr. Walker an staff Emily great team best dentist ever been to in my life

I had a tooth extracted and Dr. Walker and Paige were amazing. Both provided kind expert service. I highly recommend them. Needless to say, Dr. Walker and Page made my day fantastic and the tooth extraction went as planned.! Thank you both for all you do! (Gallatin Office)

Dr. Walker was extremely helpful to me. I had major tooth pain coming into the office. I am a new pt but they worked me right in (same day) and found the issue within 20 minutes. They discussed my treatment plan with me, provided multiple options, and made sure I understood everything to come in the near future. They are very kind, warm, and engaging. The all female team makes you feel like family!!!!

All the staff and the dentist Dr. Farid were so kind and caring. I had a molar extraction and was very anxious but with their care the experience was very tolerable (extractions are never really easy). The clinic was so clean and they use obvious precautions to make sure the equipment is clean and ready for use between patients. PROFESSIONAL.. KIND.. CARING. I WOULD RECOMMEND THIS CLINIC TO ANYONE NEEDING DENTAL CARE.

Wonderful experience! The staff is absolutely amazing, knowledgeable and welcoming. I was offered finance options which helped tremendously. Definitely recommend.

This place is a first class RIP OFF!!! Had a toothache searched for dentist with an available appointment as soon as possible. I live in Nashville but the Gallatin location was the first office that could get me in that day! They first started with X-rays when the dentist first came in she advised me that I needed to get three teeth pulled. But first I needed a round of antibiotics. She left and came back with a plan recommendation telling me I need all my teeth pulled and needed to get dentures! I said no ma’am. Proceeded to get checked out. The lady did not show me the options and went straight to the top tier dentures quoting me with an out of pocket amount over 6K. Told her no just give me my bill and let me be in my way and that I would find another dentist closer to home. Well guess what?? Had that appointment today and the dentist advised that I I my need 2 teeth removed and THERE IS NO NEED TO HAVE ALL MY TEETH REMOVED. Such liars and rip-offs. If you want to scam people just say that. Just think of the people who don’t get second opinions. I DO NOT TRUST THESE CROOKS! BEWARE BEWARE BEWARE

I had a great experience! They were fast and got me in and out in a fast manner. Both of my dentists were fantastic.

Immediately hit me with the question, “Am I happy with the gap in my front teeth?” I’ve never been insecure about it until the day I visited Aspen. I’m just there for a cleaning and possibly having a wisdom tooth pulled, neither happened, yet I was billed for $1,750 worth of service that were NEVER rendered! So disheartening, I don’t have dental insurance, so their payment plan was the only appealing thing going for it. SCAM.. STAY AWAY

Wonderful experience! Was given finance options and the staff was so helpful and amazing.

Main thing, Wait was too long with appointment.They did the normal procedures with new patient, so I knew better than to go in first place, but was in a time crunch to get work done. I just feel like dentists should tell you up front if they can do the work that day or not, without selling you on future work, or all the unnecessary in betweens.. Just do what I came for or not. Doesnt feel like a professional environment with so many steps.

Every time I go to Aspen dental each and every person greets me with a happy face and cheerful “Hello”. Also, when I exit they bid me good day! Awesome people and excellent work..... no pain injections!!! Wow., what more do you want?

Very friendly and not pushy with services. Very glad I chose them!

Dr. Walker and Assistant Santarius were great. Answered all my questions and took care of my needs quickly.

Very professional appointment was at 3:15 I got there at three got me right in took care of business explained everything to me for treatment very Competitive price

The quality and professionalism was outstanding. My husband had several broken teeth and they got him fixed up quickly and efficiently. They made him a dental plan without insurance that was affordable! He is recovering great and I can’t wait to see the transformation he makes after healing and continuing his dental plan. I would recommend Dr. Walker to everyone!!!

Totally unprofessional that I had called corporate office. Scheduled appt for 07/02/2021 @7 am getthere I was told my appt was canceled the dr I was suppose to see had an emergency at another office. I drove from scottsville Ky to Gallatin TN I received no email no phone. My first visit was just as much a nitemare. I was told that I may not be seen because I brought my service dog with me.

Yesterday I had an appointment at 4pm. I arrived to my appointment at 3:43pm. 4 people came in after me and 3 of those people were called back before me. I waited for 1 hour and 45 minutes to be seen before walking out after the 3rd person was called back before me. I was there for a check up and cleaning which normally takes an hour minimum and the office closes at 5. There was no sense of urgency and no one said anything to me about why I was having to wait so long. I will never return or recommend anyone to this office.

The staff was caring and I love that they offer so many ways to pay. Thats especially important to those of us who have no insurance. They are willing to work with people like that and thats a plus plus in my book. I plan to take my daughter to them as well. She has autism and I think they will work well with her. I would highly recommend Aspen Dental in Gallatin, TN.!!

The best experience I’ve ever had at a dentist!! The entire staff is friendly and knowledgeable! Dr. Walker is amazing!

Everyone there was very attentive and professional. They made me feel comfortable and explained things very well. No surprises. Very knowledgeable and friendly. I would recommend Aspen Dental to everyone. The best experience I have had at a dentist in a long time

This was the best dental experience Ive ever had! Ive have seen several dentist about this.I wish I had went to them 1st. I WILL NEVER GO TO ANOTHER DENTIST EXCEPT ASPEN DENTAL IN GALLATIN😀 I WOULD GIVE THEM 10 STARS IF I COULD.. Thank you to the whole staff, I really hope everyone takes my advise. THEY ARE REALLY A GREAT CONSIDERATE,CARING AND HAPPY STAFF. IF YOUR NOT SMILING GOING IN? YOU DEFINITELY WILL BE WHEN YOU COME OUT😀 I PROMISE

I’ve been going to Aspen for about 5 years and the staff are all just so great. They do everything to take care of you and give you a beautiful smile. I highly recommend them.

Surprised. when is it you can go to a dentist and actually enjoy it?A team of people catering to The Visit. not only were they careful but they maintained a positive attitude which was enjoyable.

Great place and I hate going to the dentist made me feel comfortable and welcomed . Can’t wait to go back

Went to Aspen on an emergency basis after a crown came off. Took me right in, gave me a thorough exam, cemented the crown in place, and made a couple recommendations. Was pressed for time so I returned the next morning for a cleaning. Everyone was nice, professional, and fun to talk with.

I really appreciate Aspen Dental. They were really nice and catering to my needs, I am currently new to Tennessee and they really did help me out. And unlike other dentists I’ve been to, Aspen Dental explain to me what they were doing as they were doing it. I’ve never been to a dental please that did that. All I can say is I will be back and it was an amazing service so thank you.

Hey they went right to my situation had there schedule right on time ihave nothing but very professional facility

Poor service, sat there for 2 hours just for them to make me a dental plan. Then they tell me it’s gonna be 7500$ um how about no! Then One of the nurses was roaming around out side which is why it took them so long for me to get done. I would not recommend this place to any one.

Jackie had a great experience talking about prospects of new full dentures with Sandra! He liked the warranty choices too! He just wants another good set like he has now. Very nice receptionist and other staff!

It was all around good service and my dentist lynsey is great she gives good advice on how to keep teeth and gums healthy all your receptionists greets you with a smile and answer any questions

Service was great i was disappointed in making my next appointment. I was told if i paid my bill that day i would get a appointment on monday.)( this was thur) so i paid in full then they said oh we dont have anything available for 2 weeks. I would have paid 1/2 one and the other the next week if i had known that.so they got myfood moneyfor a week but i dont have teeth to eat with anyway till then.

Everyone was very professional and personable. They work well with the patients, and make you feel very comfortable, even through the pandemic. Thank you!

Super friendly staff and very personable. I’m very pleased and would recommend to anyone trying to deal with the AFFORDABLE DENTURES franchise, to try Aspen Dental. Prices are very comparable!! You won’t be sorry!!

Friendly staff with a caring environment, Dr. Walker did a awesome job easing any nerves I had and it definitely didnt hurt any that she is beautiful! All smiles from me.

Horrible horrible place. Really wish I had read the reviews before going. Charged an outrageous amount just for a cleaning, and tried at every turn to tack on fees. I got my work done almost a year ago, paid everything up front, and yet I am still getting random bills for me and my husband to this date that we have to call and argue every time. Always rude and answer is always “whoops, our fault”. Like how many suckers do you guys to get pay you just for sending out false bills?!?! Only positive thing I can say about this place is that the military oral surgeon that would come in one day a month is great at what he does. Save your money and go to a local dentist, rather than a chain that is only worried about taking people’s money.

It was a good environment and the people were nice.

Friendly staff.they always work with my work schedule.attention to detail.and they make sure i understand what is being done,giving me options.I HIGHLY RECOMMEND!..Lisa H

Very professional and knowledgeable , explained the whole process and kept patients safety first .

Falsely advertised services. I was told “ you’re not the only one who said that about the pricing “. Also, The first time I went, I paid, waited in my car for over 45 minutes, called to check if I’d be seen soon, and they told me to come back tomorrow.Went back the next day, took me another 20 mins to get seen, AND they told me I had to get a root canal ?!? I don’t even have cavities!! My friend went, and apparently he “needs a root canal” too ??? NO. THEY JUST WANT YOUR MONEY !! $135 for a cleaning ??? Seriously?On top of me “ needing “ a root canal, they said they’d call their orthopedic surgeon and get back to me, and NEVER DID .. so obviously it’s not too important. Don’t bother wasting your time or money with this company, because they’re BELOW AVERAGE rating is given for a reason!!Will NOT be back, and DO NOT RECOMMEND .

Everyone was extremely nice. The new technology they use to look at your teeth is amazing. They explained everything to me in full detail. I would definitely recommend going here.

Very friendly and courteous! Used precautions due to covid-19! Very sympathetic and empathetic to my issue. I would so use this location again!

Everyone there was very friendly and kind. I wasnt nearly as nervous leaving as I was going in because all the staff were so nice.

I can’t not believe to fix my teeth cost me 40000 dollars not Mexican pesos dollars, how the people can afford to pay 40000 dollars to get treatment HOW people don’t have money and you charge that awful kind of money people don’t work and you guys don’t help . Is a shame what you doing SHAME you aspen dental SHAME

I just want to say that my visit was excellent from the front the lady in the front desk Teresa and dr. Monger to Desiree and billing these ladies are so awesome Im sure the rest of the staff is amazing as well but these are the three that I dealt with oh yes and the lady that took my x-rays she was excellent as well but I dont remember her name

Even with CoVid19 restrictions and precautions we had the best experience at Aspen Dental. The dentists came out to my car to explain the details of my childrens visit.

Made 2 appointments they canceled both!!! I have three teeth broken and rotted way below the gum line needed an emergency extraction had to wait for days each time only to be cancelled... Thank you Aspen for the weeks of excruciating pain that should of been avoided.. next time I will go to a income based dentist at least they keep their appointments. 👎👎👎👎👎

Very nice staff, got me in same day and only cost $19 for X-rays and an exam as I am a new customer.

This is a great dentistry, they real know how to make you feel comfortable an more relaxed. I admit that that I didnt know what to aspect but the process was easy and at the end I was glad that I choose Aspen Dental and I am looking forward to begin my journey to a better health and smile thanks Aspen Dental

The staff at Aspen Dental knew how to best address my situation and had me on the schedule within a week with my desired time frame. One of my teeth broke during extraction and Ms. Sanders kept her cool and extracted it successfully. Her personality is a bit dry but overall a good experience here.

Everyone was kind and helpful. No wait time and they worked around mine and my wife’s busy schedule. Overall good experience.

Mercedes and Dr. Watts are two very special people. They exceeded the call of duty with the help they gave me with myself and my daughter. I am so impressed with the work they did for me but the compassion they showed me as a patient was well beyond what you might expect in this day and time. They were and are such a blessing! With that said, the entire staff at this facility is awesome and I am so glad that I chose them to be my dental team. Thank you all for your help!

Hi, my name isDeborah Hendrix. The people at Aspen Dental made me feel very comfortable. We laughed and cut-up. I felt very much at ease almost like family. I would recommend anyone to go there.

Im 64 yo female who had a toothache for a month and because of Covid 19 I was toughing it out til it was too painful and affecting my ear and neck from radiating pain. They took my x-rays inspected my gum and told me they were referring me to another dentist to do a root canal. I know for a fact that where they were sending me kept postponing and reschedulingappointments for a family member. I told them I needed something for the pain as Tylenol and ibuprofen was helping anymore. Oracle helped for about 5 minutes. They gave me antibiotics. I told them I just finished a round of antibiotics prescribed for my ear pain. They were very rude and treated me like a drug addict when I asked for something stronger. I worked 20 years in Federal Law Enforcement, 5 years in the medical field and now I take care of the elderly. I was astonished that they would treat me that way. This was the Gallatin TN office. I asked them to mail me the information from my exam and have yet to receive anything, not even a phone call. Very disappointed.

I was having a long wait w my old dentist, especially since, covid-19 delays ...but I checked out Aspen Dental website n saw their pricing is same as Ive already been paying, which is important, bc I havent dental insurance, right now, so I called due to an emergency situation, needing dental work completed by June 27, 2020...This Gallatin office got me in immediately ~ SAME DAY for $19 first time patient exam n x-rays n they worked diligently to get me in many appts, QUICKLY, within a week n half, to have all my dental work completed by JUNE 24TH, 2020 ~ DAYS BEFORE MY SPECIAL DATE on June 27th. THEY ARE A WONDERFULLY KIND STAFF, so caring n good w all their patients...Dr. Sandra Turner is straight up 100%; she will NOT B.S. you~ she will tell you if it can or cant be done, along w the problems you may encounter....which I appreciate her absolute HONESTY N INTEGRITY. She moved her schedule to make sure that I was completed in PLENTY of time for today...n their on-site techs are AMAZING ARTISTS..I am blown away on how they even did this well~ I am beyond HAPPY N GRATEFUL TO THIS GALLATIN ASPEN DENTAL...THEY ARE ALL PROFESSIONAL, KIND, N FUNNY~ THEY GENUINELY CARE ABOUT THEIR PATIENTS N THE ORDEALS THEY FACE BEING CONCERNED ABOUT THEIR DENTAL HEALTH N OVERALL WELL-BEING....I will continue going to this office for any remaining dental care I need in the future..THANK YOU, THANK YOU, THANK YOU...I TRULY DO NOT HAVE ENOUGH WORDS TO EXPRESS HOW HAPPY I AM W MY DENTAL EXPERIENCE W THIS OFFICE.....TRUST ME~ this is the place to go....They are MY PERSONAL ANGELS💫~ They did an AMAZING JOB💯 😁📆 🎯

I unexpectedly had to bring my 4 year old daughter in with me for my appointment, but they made her and myself comfortable and accommodated our needs. They had another assistant sit in the area with me to help her if needed so we could get my cleaning done quickly.

Everyone at Aspen Dental were professional and helpful throughout my visit. All of my questions were answered and any procedures were completely explained to my satisfaction. This was my best dental experience ever. I absolutely recommend Aspen Dental to anyone needing dental care.

It was a great place to get information and to find out if I qualified to get on their payment plan. The staff was very nice and very helpful. Very professional Dentist and very professional staff that gave me the help I needed and set up a plan for me very quickly. I will be forever grateful for their help.

First visit due to a broken tooth. Everyone was very helpful and very kind. Examination was thorough and every thing was clearly explained. Next steps and plan to fix the problem was set up, insurance payment was explained as well as my out of pocket expenses. Their oral surgeon was not immediately available and they referred me to another oral surgeon who could get me in very quickly. Were new in the area and they provided excellent care in a professional and friendly manner! Highly recommend and appreciate the care received.

Im not even sure this is a real dental office. I made an appointment for a cleaning and an exam and was told when I got there that I didnt have a cleaning appointment which by their own admission is a mistake their call center makes a thousand times a day. Right away, I got a hard sell vibe with the how happy am I with my smile questions. Before I was even examined, I was told my implant would need to be replaced, when I asked which one, the assistant couldnt tell me. I waited around for two hours for the cleaning appointment they were going to accommodate me with but then was told by the hygienist she didnt have time. After that, I was taken to an office where I thought I was going to make an appointment for the cleaning I booked, waited for but never got but suddenly I was being told I needed major work on three teeth (the scheduler couldnt tell me which ones specifically, the only information I was able to get from her was bottom right and that I needed something called exploratory root canals). The dentist did not mention any need for major work during the exam, in fact I remember her saying everything looked good. Suddenly Aspen Dental wanted to book me for thousands of dollars worth of procedures without even telling me which teeth specifically needed worked on and what was wrong with them, I never even so much as got a glimpse of an X-ray and when I told them I wasnt going to get extremely costly major work done without a second opinion, they gave me the number of someone within their own company. The whole thing felt like a con job and an insulting one at that. I really think this place should be investigated, it reminded me of a low-budget film set where someone hung some trowels from Home Depot and some cuticle clippers from a nail salon on a magnetic strip, tossed a few on the counter and said close enough. I dont even recall seeing a cuspidor in the exam room although maybe there is another room in which they do actual work that I didnt see. The receptionist, Tamika, is warm and professional, I would say she delivers a solid performance in what is otherwise a low-budget horror show. Unfortunately I didnt find anyone else believable in their roles and will be going elsewhere.

Everyone there was so nice. The dentist made sure twice before extracting my tooth that I was numb and comfortable. The surgical extraction took only a few minutes and they gave me a discount so it didnt cost me An arm and a leg. Great people and prices. I would recommend them to anyone with no dental insurance. The prices are great.

What a wonderful staff. I love them so much!They are very courteous, gentle, kind and do great work. I have always been kind of a scaredy cat about going to a dentist office. But after coming to to Aspen, Im not afraid to go. Thanks to all of the staff!

Aspen Dental has ben nothing but very nice to me .Very clean inside & out .I do recommend Aspen Dental to any1 that is in need of any kind of dental work at all .

Excellent service here, although the billing dept. is VERY LACKING. I recently purchased insurance as I hadnt seen a dentist in many years. I really wanted and needed an extensive cleaning. My first quotes were very high and incorrect. I had to have the rep. I purchased my dental insurance call.the Gallatin Nashville Pike office to correct her. I was quoted 2 separate charges broken up left side of mouth and right. I did have some infection as well that was treated and paid over $500 total in cash before any services were rendered. Theyve recently tacked on over $200 in charges after the fact and me paying them out of pocket cash exactly what they quoted me both times. I am getting ready to report them actually. I do not recomnend this place. The ladies who clean my teeth and Xray are acceptional however. I am extremely disappointed and do not trust them there any longer. What a shame. **** UPDATED AND STILL SENDING ME BILLS AFTER SEVERAL MO. WHEN I PAID IN FULL WITH CASH AND CAN PROVE IT ASPEN DENTAL. NEVER AGAIN WILL.I GO THERE.

Once again a great experience at Aspen Dental in Gallatin. Had a new hygienist this time. Was a little bummed for maybe a minute because I really liked my last one. Cody proved to be exceptional! Very sweet ,friendly and very thorough. Thanks Cody and to Aspen Dental for hiring such competent and caring staff! Highly recommend this dental clinic!!

The staff at this location was so professional and courteous! They were very sensitive and empathetic and gave exceptional care for my very complicated treatment plan. They listened to my concerns and addressed each one with honest, frank conversation in a non-judgemental way. Loved my experience here!

I would totally recommend Aspen Dental to everyone in Gallatin TN...I am somewhat new here and didn’t have a dentist and they were amazing.

Very courteous, friendly. Initial paperwork was quick to fill most pre-printed. X-Ray s quick none dug into roof of mouth of gums. Dentist came in quickly looked at X-Ray s, teeth and gums explained her findings what options I had and and her best recommendation. Than placed her recommendations and my questions on file for financial manager for total costs now it can be broke down. How much the cost is with no insurance, guesstimate with discount plan and financial aids. Explained further now process works and how quickly the procedure goes..Great experience all around friendly staff all around. Would recommend.

Dr. Tanner and her assistant are very professional at what they do. The whole crew that work at aspen dental are very professional and polite. Dr. Tanner explained everything to me in a way that i understood everything as i should and answered all my questions very professional. I would highly recommend aspen dental to anyone that asked. Thanks Dr. Tanner

I went in for a simple tooth extraction. I chose Aspen because their advertised price was lower than most. I met with the billing coordinator, discussed total cost, which included the upgrade for a surgical extraction. Left to get get cash. Returned and met a 2nd time to discuss total charges. Paid, had the procedure and left. Received a bill for an additional $51.40. I contacted their office and had to leave a message. I was never contacted. Instead, I was sent a bill again and now it has been turned over to collections. Remember when I paid IN ADVANCE the TOTAL bill before my procedure. I have sent in correspondence and still have not been contacted or the extra charge removed.Cheap is not always good and good is not always cheap.

From the very nice lady who took my dental x-rays to the dentist who treated me was a great experience. Im looking forward to the next time I go. They were polite, friendly and professional.

I was so nervous. They talked to me about everything. It was so informative. Thanks for just being kind. It makes things so much easier.

This was my first visit with Aspen as I recently moved here. The staff was extremely friendly and the service I received was top notch. No one really enjoys going to the dentist but most of us do want an appointment where you are taken care of with minimal discomfort. I would definitely recommend this place if that is the type of service you are seeking..

Its not as private as I would like. I dont want someone walking by and see me having my teeth worked on. It had a very medicinal smell about it. A lot of people are like me and have a fear of dentist. A more calming atmosphere I think would really be nice. I also thought that Aspen had an oral surgeon without me having to go somewhere else. But in a higher note, everyone was super nice to me. I would go back if I needed to.

I will give 2 stars because I got in quick and the staff was very friendly. However, I went in for a sensitive tooth and they said I had gum disease, needed a $135.00 toothbrush, needed deep cleaned, needed my old root canal replaced and maybe a couple of new ones. They gave me an estimate of $2000.00 and that didnt include any of the root canals!! That would be several thousand more!! Stupid me agreed to apply for a loan and I was approved immediately. I just couldnt do it though. I had a terrible gut feeling I was being taken advantage of. I take excellent care of my teeth!! I went on to read review after review and even articles written on how they do this to so many people. Thank God I cancelled before I signed my life away.

First Timer & will definitely be going back. From up front to all the way in the back everyone was welcoming and nice. The entire staff was very polite and helpful! Thank u guys for a great experience!!

From the time I entered the office I felt relaxed. The first time in my life in a dental office and I have been in a few. The staff in this office is EXCELLENT from the receptionist Tameka, x ray tech Erica very concerned, to the care I received from Doctor Sanders was excellent and to top it off the office manger Jennifer took the time to explain my options. This staff in this office deserve more then five stars.

My visit was great. The staff was very nice and caring and professional. I would recommend them to my friends and family.

I love my hygienist, Andrea. Shes super sweet and helpful with any questions. I have this visit four stars just for having to wait so long.

I went in on a Monday did my impressions,,, got the teeth fitted on Thursday and had my new AWESOME smile on the following Monday!!!!All for$800. Thank you Amanda!!!

I was a bit hesitant to go to Aspen Dental, but it was the only dentist in my area that was approved by my new insurance company. I was SO pleased with the clean office, the attention I received, the professionalism at a very comforting level. The workers, Dr. etc. were so well educated, respectful and friendly. I would recommend them in a second. Very Pleased.

Very nice people. Very punctual in getting to me. Never had to wait after my appointment time. Made sure I was satisfied before I left. The whole experience was great.

Pleasant staff. My visit was quick and they gave me a great amount of information regarding my dental health.

Not a good experience with this company . Made a followup appointment after I payed them 1500 dollars. Arrived at followup appointment was told I still owe 3000 dollars, they said I hadnt paid toward balance. After some time they discovered they gave my payment to another one of their patients. Not feeling good about their sevices I told them to just refund my money and I would go somewhere else . 10 days later still have not received my refund, so I had to file a dispute with American express to get my money back. Would not recommend this company to anyone. Had to give them a star or it would not post. They deserve none

This was without a doubt the best experience I have ever had with a dental office. From start to finish it was first class. I especially liked my hygienist, Macaleb (not sure of the spelling) and the doctor. Both so thorough and I believe really do care about their patients. And no surprises when it came to paying the bill. They have me and my trust! I highly recommend them.

Everyone is always extremely helpful and kind during my visits. I would definitely recommend this dental center to anyone!! Thank you for always taking such good care of me!!

AMAZING workers friendly fast and they all go above amd beyond to help any patient. The financial lady was neyond one of The nicest and most help people so go the extra mile to do jer best to help with payment info and dentures ext. Also the lady who did my molding is the sameway and makes you feel comfortable while getting the work done and she does AMAZING job.Thanks,Sabrina Dawson

I love this office in Gallatin, Tn. and the staff! Michelle the hygienist is wonderful as well as the doctor on staff there. They make you feel right at home while doing a super job. I have been to a lot of dental offices over my 65 years and this is the first one where I look forward to my visits instead of dreading them. Thanks to all of you at Aspen Dental!!!

I was very impressed with the staff at Aspen Dental, Madison. They were very friendly, courteous and provided much information. I really liked the dentist I saw, Dr. Enriquez (I may have her name wrong; if I do, Im very sorry. She is the latino dentist.) I was given a treatment plan, and I think all the bases were covered. The only thing that was an issue with me is that I really need a comprehensive Treatment Plan; one that has all the various treatments and their costs. I cannot go to the person who may help me financially with what I have. I asked for a copy of the treatment plan, and I was given a paper with information that I could not understand. It was really for the dentist. I will have to double back and ask for the Treatment Plan I spoke of above.

I have always been terrified of going to the dentist, I went to aspen dental and they made me feel safe and comfortable. I highly recommend going here

Stephen was personable and kind throughout the process. He explained everything as he went and put me at ease.

The staff is wonderful, and they take the time you need to explain everything, even if they are busy. They exemplify what true, fantastic service should be. My husband was terrified of the dentist, but I referred him here because of how wonderful they are. He loved them as well! Im so happy I decided to choose Aspen Dental of Gallatin.

I went to Castle dental to see how much it would cost him two front teeth fixed have a tooth on the right side fix and have a cleaning done. I sit back in the chair for at least 10 to 15 minutes before the doctor came in. she just looked at my teeth x-rayed gave me the estimate and said Ill see you when you come back. She also smell like smoke which I do not smoke. I would not recommend them to anyone. I felt very weird about going to them so I got me a second opinion from Aspen dental. I would highly recommend them they were fantastic they got the job done I was kind of in a hurry and they helped me out. If you need a good dentist go to Aspen dental they are the best.

The office manager here sat down at her desk and went over my insurance coverage and I paid my portion she told me if I was sent a bill to call and she would take care of it. I was sent a bill and she refused to live up to her word and I was sent to collections over a bill I was promised I would never be held responsible for.

I love this place. The staff are friendly and proactive in your treatment instead of waiting until something is wrong like most dental places.

When I went in, I was super nervous. I have high blood pressure, but they got my blood pressure down and was able to get my wisdom teeth out do another little procedure. They made me feel really comfortable. They are all very nice and professional. I would go there again. I would recommend them to anyone. It is a little pricey, but hey, I would rather go somewhere that will take care of me and pay a little more.