Took the American Heart Association BLS (similar to CPR) certification course with Cecilia, and the process was great -- from sign up to finish. Excellent communication, too. I had questions considering businesses are operating these days, and she was quick to respond. Note: in-person class size max capacity is 4 (from 10) during Covid, and I felt perfectly safe as CDC recommended guidelines were always followed. Got an email with my certification card on the spot. *This place is HARD TO FIND! See my photo which hopefully will help. Oh lastly, they will teach whichever course you sign up for, even if you are the only participant.