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Visiting Angels
971A Russell Ave, Gaithersburg, MD 20879, United States
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Sa
Review №1

Visiting angels is the best! I talked to Nadia and she gave me great information about the agency. She was so nice and informative! Def would recommend!

lo
Review №2

Overall I have been very satisfied with the quality of care that we have had with Visiting Angels. They keep my mom safe and well adjusted. I believe that the care the caregivers provide has improved my mothers quality of life. The caregivers communicate and share information regarding my Mom on a daily basis. They are truly invested in my mothers well being. Most of the caregivers are extremely reliable. They are very caring and are respectful when interacting with my Mom. The office (my contact person) is very accommodating, compassionate and professional. I would highly recommend VA to anyone that is looking for a caregiver for their loved one!

If
Review №3

Visiting angels has the best staff from the CNAs, nurses, and coordinators all willing to provide excellent care to the family. Always nice and friendly when in conversation. I want to give a special recognition to Ms. Cynthia. She always offers great service and is very attentive when it comes to working with my family. She always answers the phone politely and catered to my families needs and desires. A great representation of what Visiting Angels represents.

Ka
Review №4

If you are looking for job that works with your schedule look no further, this is it. Am working for visiting angels, going to school full time and I have a 1 yr old spit fire. So you can imagine, but my scheduler BrittanyG is the best. She is always finding a way for me to balance my job and school at the same time.

Ca
Review №5

This was our first experience needing round the clock care for our mom. We only needed someone to stay with her 24/7 for a short period and called Visiting Angels. From the first phone call, to making arrangements, and meeting the care person assigned to us we could not have had a better experience. They were caring, and went beyond anything we expected to take care of our mom. Sadly our mom passed away a few weeks after. We highly recommend Visiting Angels should anyone needed some extra care, short or long term.

Fv
Review №6

After speaking with Nadia about visiting angels, I learned about all of the great benefits this agency has to offer and because of that, I will definitely be getting hold care with visiting angels.

Qu
Review №7

I enjoy working with VA. The staffs are so nice and welcoming especially my coordinator Cynthia. She always offers me shift and sometimes calls to check on me. I’ll recommend VA to my friends looking for work.

Se
Review №8

Rosa, Visiting Angels caregiver was wonderful to my father.She spent almost 2 years with my Dad.Before we moved Dad to a memory care facility, she cooked for Dad and helped clean his house. She entertained Dad in conversation at a time he lived alone, due to fact we had recently lost our mother.

Sa
Review №9

After seeing several facilities, Visiting Angels serves the community in a way that their staff are trained to do, and perform at a top notch level above the rest.

So
Review №10

I’ve been with Visiting Angels for a couple months now, and everything has been good so far. Working with Coordinator Cynthia makes the process very easy. Your Angels are amazing.

Mi
Review №11

The professionalism from the staff and the facility has impressed me from day one.

St
Review №12

I like working as a CNA here at this facility. Visiting Angels makes the job easy and rewarding. My coordinator Cynthia is also very nice and pleasant, she is amazing!

Ju
Review №13

Its been a pleasure working with the company. Bri is a fantastic care coordinator. Always there to work with and respond in a positive way.Both Ms Cynthia and Bri are great, always look at the schedule in order to help us have at least 40 hrs .

Gi
Review №14

Dont be fooled by the reviews on this page, they are not accurate at all.This agency is not what you would expect it to be. Our family has been with visiting angels for almost three years now and I am very disappointed. Time after time I continue to get the WORST caregivers to take care of my 95 year old grandmother. I have probably had to ask for a new caretaker over 20 times already. Many of them lie straight to our faces when we ask them if they had walked my grandmother or if she had finished her meal. Even worse, a lot of them had eaten the food and protein shakes themselves. Im not sure if theyre hungry, rude, or just hiding the fact that they cant do their job.This is absolutely unacceptable and I have complained to Visiting Angels multiple times and nothing has been done. This job is very simple and only really requires you to be PRESENT this is too hard for many of these caretakers since they like to sit there on their phone and have earphones in while my grandmother talks to them. Not only is this unprofessional but extremely rude.I live at home now and I am shocked at what I see. It is hard for me to believe that these caretakers receive any training at all because even I could do 1,000 times better. It is a privilege for these women to come to our house and take care of my grandmother and they do NOT take it seriously or professionally at all. I definitely do not recommend and maybe you will have better luck somewhere else.

Ir
Review №15

Hello. I am so glad to share my experience with visiting Angels . Has very good customer service care, a great Team work of wonderful caring supervisor to mention is my very best own as Cynthia Okeke .she’s extremely professional, patient, very kind and responsive to all needs about stuffing with our dear clients . Always makes sure it’s the most suitable care for our lovely families and clients so i really appreciate and applaud her for the great work I find it so interesting and feels like family to work with visiting Angels.

Gu
Review №16

I used your services for a Family member and i was indeed very pleased. I dealt with Paul when i contacted Visiting Angels. I will recommend Paul and his services to my friends, family and neighbors.

Le
Review №17

The Visiting Angels caring for my Mom were phenomenal. We had Angels 12 hours a day and sometimes overnite. My Mom easily bonded with Musu (Elizabeth), Flora, and Claudette and appreciated their caring, gentle approach. Elizabeth the Case Manager is very responsive and was able to quickly staff different shifts when my Moms needs changed.This organization helped our family get through a difficult time with many health challenges. I highly recommend them.

jo
Review №18

Leticia Negron, was a good caregiver, her bilingual skills and dedication for my mom was a good companion . Work with me all the time arranged my moms doctor appointment, and any issues with my mom.Im thankful have her for my mom.

To
Review №19

Visiting Angels has a great staff and provides great services. They go above and beyond my expectations!

Ti
Review №20

We were very fortunate to have Rose-Anna help us care for our mother. Rose-Anna is very caring, compassionate, and patient and took wonderful care of our mother, who had dementia. We could always count on Rose-Anna to be there when expected and felt comfortable leaving my mother in her care. Our mother was also comfortable with Rose-Anna. Our rating is based on our experience with Rose-Anna as our mothers caregiver.

Ad
Review №21

I have been working with Visiting Angels for the past 8yrs and the coordinators are very humble and hard working people especially my favorite one is miss Bri thank you for being Angel girl.

Sa
Review №22

Am a caregiver I have worked with visiting angels for almost a year now, it a good company to work with, Cynthia is one of the best Coordinator I have ever work with, we are also doing how job to make sure the client are happy.

E
Review №23

“I’ve loved all the Angels that Visiting Angels have sent to care for my mother. Thank you Cynthia for always willing to listen and accommodate our needs.”

Ch
Review №24

Nicer case, nice family. Thank you Bri for your high facilitator skill.

La
Review №25

I Love working for visiting angels. I have been with the company for over 3 months and I must say we have some amazing nurses and care givers! If you are looking for care for your love ones we are the way to go!

ja
Review №26

I have been are CNA for 15years I have been working with so many Home Care Company I can tell you visiting angels was far my number one Home Care agency to work with. The stuff know the value of caregivers they treat with respect and they know how much you need to work. My stuff coordinator Bri.. shes very helpful to me always finding cases for me so I wont stay home without working. As for all CNAs out there you know how important that is. So Im very grateful for that.

Cl
Review №27

So far, Ive had excellent interaction with Britney, Cynthia, and Elizabeth. They are pleasant, knowledgeable, and excellent to work with.

Ko
Review №28

It is such a joy working for visiting angels and working with Ms.Bri! As a coordinator she is so kind, understanding, always listening to our concerns and she makes sure she shows how much she cares for us home aids/CNA’s and all our clients.

Jo
Review №29

For the past fifteen years since we got into the Home care business, we have considered, Visiting Angels Silver Spring MD as our mentor. We count on them for advice on acceptable Ethical conducts, Professional Standards and Nursing Practices. The Director of services, Joan is our encyclopedia of Home care business. She is reliable and trustworthy. I am glad I have a role model to emulate.

Je
Review №30

Jenerations Health Education, Inc. partnered with Mary Ellen Wilson and the team at Visiting Angels to offer continuing education for health and mental health professionals. Working with them was a pleasure. Mary Ellen truly seems committed to making the referral process easier for professionals so older adults and their families can get the home care they need.

Ar
Review №31

I love Visiting Angels ! Cynthia O is absolutely amazing !! She is very caring and makes me feel cared for .

Le
Review №32

I was searching for a program that could help my mom as she is getting older. I spoke to Jill Greenliegh and she was very informative how her company could service my mom. She was very detail oriented as far as letting me understand how they could help my mom with bathing and reminding her about her medicine as well as helping her with meals if needed. She was very patient and answered all my questions and I highly recommend Visiting Angels.

Sh
Review №33

My experience with Cynthia Okeke was wonderful. She was not my coordinator for a long period of time, however, during the time that she was, she was very helpful and kind.

Da
Review №34

Working with Cynthia is always a blast. You guys have an amazing employee

el
Review №35

This is the second time I have had to rely on the visiting angels to help care for my mom. They are compassionate, friendly and very professional.

Ed
Review №36

We are very happy with Visiting Angels taking care of my aunt. My aunt lives by herself 50 mi from us, about one and a half hour drive each way. My wife and I still visit my aunt every 7 to 10 days, and call every other day. Visiting Angels has been fantastic.We do not worry about her care because they call us up if theres any question. For example if the bottled water is getting low, they will call or text me. They also take care of the calendar in her house with doctors appointments and dentist appointments. We are very happy with their coordination with us. In particular,the two visiting Angels that are with my aunt are very personable and honest. They take great effort, during the coronavirus times, to isolate themselves both when theyre with my aunt and also when they are at their own apartments. They drive my aunt to doctors appointments, and I meet my aunt at the doctors office.Initially, visiting Angels provided care just three days afternoons per week. Now they are there 24/7. One lady comes in and stays 3 days a week, and the other 4 days a week . The gradual change from 3:00 afternoons to 24/7 went very smoothly.Visiting Angels has allowed my aunt to live where she wants to, in her own home near the Chesapeake Bay. This would be impossible without their help. They have been fantastic help.

Ch
Review №37

Cynthia is a nice supervisor, she makes a job easy and enjoyable!

De
Review №38

Visiting Angels provided great care for my grandmother. The aide was very patient and very helpful, and extremely kind. I definitely recommend Visiting Angels.

Ch
Review №39

Visiting Angels operates with integrity and dignity. The Angels - both office and caregivers, are reliable and professional. Highly recommended!

Ha
Review №40

We are extremely happy with Visiting Angels and how they took care of my Grandmother. Stephanie, Roxanne and Janice, all took excellent care of her and we will forever be grateful. Thank you!!

an
Review №41

Working at Visiting Angels has been a great experience for me. My supervisor, Bri is one of the best supervisors I have ever worked for. She is a kind-hearted individual that motivates people to achieve higher. She is respectful of others, honest and greatly respected. She expresses interests and concerns for team members success and personal wellbeing. She is a good communicator and is always there to listen.

ra
Review №42

I have a 83 year old father that has dementia and we have used visiting angels several times. They have always been responsive and concerned about the services that they provided. Dad can be a little difficult at times and the caregivers have gone above and beyond to accommodate him. We will continue to use them whenever there is a need for dad to be cared for .

Do
Review №43

Istarted working as a Caregiver with VA since February 2021. I love everything about VA. The name, the ringing tone is second to none, the advertising pattern, the way and manner the Coordinators treat us (the Caregivers) especially Britney and Cynthia. Iam humbled by their humility and their sharpness in responding to our calls that I feel like working only for Visiting Angels.

Ha
Review №44

Visiting Angels provides expert care, extraordinary service and extraordinary experience. Our mutual clients have expressed their gratitude and satisfaction with Visiting Angels.

si
Review №45

Visiting Angels is the best agency Ive used and I can tell the owner, Paul, values his customers. I have used them for over 10 yrs for my mother and now my 97 yr old aunt. This year has brought more difficulties. My coordinator Ashley has been very professional and great service. They will work with you to find a good match for your situation. Sometimes this can be challenging, for example I require a spanish speaker caregiver and I am very protective of my 97 yr old aunt especially during these covid times. However, if you have a family member that you want to make sure has a companion, they will bend over backward to make sure the schedule is filled and they are not left alone.

Fr
Review №46

I work with Paul to help with my family member-my uncle-I was indeed very pleased with all their services and will not hesitate to recommend them to any one

Et
Review №47

I was helping a Family look for a Licensed CNA that could assist her at her home. After some online research I contacted Visiting Office and spoke to Paul who explained the Services that his company provides and their rates and I shared that information with my Family member. We should be concluding our search soon and all indications are that we will go with Pauls company.

Ja
Review №48

I was very satisfied with the services received from Visiting Angels and recommended their services to others needing similar home care as my mother does.

Do
Review №49

I am very grateful to my work coordinators who are always there to help and guide me in what I need, thanks for everything Britney Guillory Elizabeth, Cynthia, and Ashley.thanks

Ma
Review №50

I am very grateful to my work coordinators who are always there to help and guide me in what I need, thanks for everything

An
Review №51

The care givers were professional and very competent

Ro
Review №52

My family had been providing care for my 88 year old mother for over a year as her health deteriorated due to multiple myeloma. She was very frail and weak and it reached a point where we knew we had to have help for us and for her. We contacted Visiting Angels and were relieved at how quickly they were able to accommodate us. Britany, our coordinator, did a great job matching us with a wonderful caregiver, Beatrice. She initially began a day shift for two days a week but within a couple of weeks we knew we needed a live-in caregiver. Beatrice agreed to be that person. She is very kind and considerate and took great care of our mother, who commented more than once on what a wonderful person she was. In the last few weeks of her life our mothers health declined at a rate that was noticeable every day. We had just decided that it would be best to put her in a nursing home, but she passed away in her sleep, in her own bed, just where she wanted to be. We are grateful to Beatrice, Britany, and everyone else at Visiting Angels for being able to adapt to our rapidly changing needs, which allowed our mother to stay in her own home until the very end.

St
Review №53

Working with Mary Ellen was a great experience! She was receptive to suggestions and very easy to work with!

cl
Review №54

My care cordnater is Bri I have been working with visiting Angels for the past three years , you ladies please keep up the good work

Ch
Review №55

The management and staff are very friendly and dedicated to the service they provide.

RA
Review №56

Im working with Visiting Angels for long time and i have good experience with them all coordinators who working their they are very nice and very respectful and helpful like Mrs Bri and mrs Ashley and mrs Elizabeth and mrs cynthia nice people they are know how to solve any problem. this company is the best Agency 💗💗💗💗💗💗💗💓💓💓💓💓💓💓💓💓💓💓💓❤❤❤❤❤❤❤❤❤❤💗💗💗❤❤💛💛💚🧡💛💚.

Mo
Review №57

I have worked with many care coordinators of Visiting Angels Gaithersburg and Edgewater branch and they were all courteous and nice. Among those were Brittany (Bri) Guillory, Ashley, Cynthia in Gaithersburg and Stephanie in the Edgewater office. Love them. Monica Ugbaja

Su
Review №58

Until this fall, I have only been associated with Visiting Angels to gather information regarding their in-home services for a family member, and knowing from several friends, the excellent care given to their parents.As suggested by Stephanie, I attended a series of weekly “Coffee Chats” through Zoom calls coordinated by Mary Ellen Willson. With others in the community, Dr. Zykia LaRue, gave pertinent information regarding improving balance, body strengthening and proper nutrition, and its contribution to physical and mental well-being. Videos were forwarded after class to ensure I captured all the details!I also attended additional Webinar instruction for caretakers of those with dementia/Alzheimers, and creating Advanced Medical Directives on-line for free.Reaching out to one’s community to educate and guide, support and enlighten, in of course a very professional manner, but even more so, in an extremely warm and caring way, was quite a challenge! Visiting Angels and its staff has reached the epitome of caring for, enlightening and guiding a community. Your mission was even more critical during a time of pandemic and nearly complete isolation. You have my deepest appreciation and gratitude.Susan

La
Review №59

Great company and organization

Ra
Review №60

Visiting Angels, Gathersburg, has been exemplary in providing a primary caregiver who has been working with my mother for a couple of years now. The care she receives is compassionate, caring and extremely assistful during this time in her life when she needed it.

Gn
Review №61

Thank you Britney for your great help

Ja
Review №62

Ashley is a very great professional to work with.

Ch
Review №63

Prompt, informative and warm customer service.

Je
Review №64

Very good and organized

Ai
Review №65

I love working here! Great team!!

he
Review №66

I was very satisfied with the recent service I received from Visiting Angels. Your staff was prompt, nice and very professional. I will not hesitate to use your services again or to recommend your company to others.Helen O. Germantown, MD

Ka
Review №67

I needed a companion to accompany me to a procedure and drive me back home. I found Visiting Angels online and called them. The office people kept me informed of every step, so I was reassured of their reliability.The man they assigned was friendly and accommodating to my needs.I will certainly call them again if needed.

Fi
Review №68

These kind people take care of my 80 year old mother. They are a great company and employee wonderful people. My mother’s caretaker is Rose-Anna C., she is caring, sweet, always on time, stays until job is done. Her work is impeccable. Cecil T. Is the care coordinator. He is also very caring and checks with us often to see if we need anything. He is always on top of the schedule. I hope these employees get the recognition they deserve. If your loved one needs Care, I highly recommend this company.

fa
Review №69

Finding an home health care provider is not an easy task. As our parents get older, we want to make sure that they are well taken care and save. As a journalist, one of my worries has always been where can I find the right care for my dear love ones? A couple of months ago, I was part of the production of a Corporate Photo Shooting where I met the amazing, professional and caring Team that are in charge of providing the best service and caring for elderly; Visiting Angels Gaithersburg/Edgewater. Thank you for being out Angels. Fatima Torres/Journalist

Ci
Review №70

We have been so pleased with Visiting Angels of Gaithersburg. The organization has been so easy to work with (thanks Erica) and has responded to our every request. My mother-in-law has needed help since last October and the aides that have been helping her have been so caring and reliable. We hope to continue our relationship with this wonderful group even after my mother-in-law moves to assisted living.

Ch
Review №71

Visiting Angels is one of the best home health care providers that I know. They care a lot for both their clients and their workers; excellent management and good customer service. Theyre Great!!!.

Li
Review №72

My 90 year old mother needs PRN help while we are away for more than a few days. Visiting Angels has been a big help when I need them and they try to find a best available match for her needs.

Al
Review №73

Visiting Angels is one of the best home care providers. They care a lot for both their clients and employees. Excellent customer service. Wonderful job!!!

Ju
Review №74

My caregiver did an excellent job caring for my disabled husband! She was kind, caring, and always willing to help with whatever was needed.

ab
Review №75

They are warm people, especially the human resources and the coordinators. Its a good place to visit and stay.

La
Review №76

Wonderful administrative staff. Care givers always on time.

Be
Review №77

Good customer service.

Ke
Review №78

Very helpful and courtius.

De
Review №79

Good Management

sh
Review №80

Cécilia is an Angel

Information
15 Photos
80 Comments
4.8 Rating
  • Address:971A Russell Ave, Gaithersburg, MD 20879, United States
  • Site:https://www.visitingangels.com/gaithersburg/home/?utm_source=gmb&utm_medium=organic&utm_campaign=local
  • Phone:+1 301-355-6578
Categories
  • Home health care service
  • Assisted living facility
  • Senior citizen center
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online care:Yes
Highlights
  • Black-owned:Yes
  • Women-led:Yes
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