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Shady Grove Smiles
8927 Shady Grove Ct #21a, Gaithersburg, MD 20877, United States
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Ma
Review №1

Excellent office. Dr. Soolari is incredibly knowledgeable and a leader in his field. The office itself is beautiful, modern, and full of sunlight, the staff are extremely helpful and well-organized.

je
Review №2

Excellent experience with the whole entire team and procedure.

Ja
Review №3

I have been going to Shady Grove Smiles for almost a decade now. Dr. Soolari and his staff are incredible. They obviously care about their patients. I would highly recommend.

To
Review №4

I have a dental problem. Dr. Soolari was awesome and very helpful. He explained everything to me very carefully and make sure that I understand it. The staffs were very friendly and I can feel positive energy there. I’ll be back next week for my treatment!

Re
Review №5

I was having so many problems with two of my teeth for a long time. I was seen on the first day and my two problematic teeth were pulled with no pain at all. Customer service is awesome! Going back for more work in 2 weeks.

Pr
Review №6

Nikissa always does an amazing job. Easy to schedule. Clean and safe through COVID-19!

Om
Review №7

First visit with Dr. Soolari and I had a very positive impression. Will be back next week to finish the job. So far so good!

Av
Review №8

Wonderful professional care with gentle touches for a nervous patient such as myself

Da
Review №9

I have major dental anxiety. Dr. Ehsan Soolari is very professional and was extremely patient with me. I am pleased with all of my dental care services. The staff is polite and helpful too. Love love love this dental office!!

Na
Review №10

I needed a new primary care dentist so I went with the first dentist on the network provider list that had a couple of decent reviews. I could not have been happier. The staff is overwhelmingly helpful and the dentist and assistant that attended to me were very much in tune with not making me too uncomfortable. Let’s be honest, it’s the dentist so there’s going to be some pain involved but they were super polite and very caring. I would easily recommend them.

ho
Review №11

Dr Vahid performs an amazing cleaning. Very thorough. Incredibly patient and friendly. Fantastic job! Highly recommended.

Iq
Review №12

When I went in for a cleaning that is covered under my insurance I said I only wanted what was covered under my insurance. The dentist offered me a fluoride treatment I was not told that it cost extra. then when I was telling this to the receptionist the dentist came and said just take that off her bill. The receptionist said Ive already charged her and that was the end of it. The dentist was thorough but the overall customer service experience was terrible. I dont appreciate lack of transparency about pricing. That is what I told her if its upfront and honest I have no problem with it. But if that is not the case it is a problem.

Li
Review №13

Everyone was friendly. The receptionist knew my insurance and knew what was covered and what was not. They were helpful with getting my family’s teeth back to great order by giving each of us suppior care. We have new appointments and are in better health because of there services.

Sh
Review №14

I find the staff there extremely helpful and always pleasant. They are skilled and knowledgeable and the dental work Ive had has been excellent. I highly recommend Shady Grove Smiles.

Yi
Review №15

This place is okay. They keep sending email asking for the review, I didnt plan to do so but its just annoying... One thing I would like to point out, i asked for some facial tissues at the reception desk, I got a cold that morning and my tissues were in the car, she just gave me some paper towel. Will you use paper towel on your face? I have rhinitis so my nose is already very sensitive - why you do not have tissues for your patients? After I came in I saw there are tissues everywhere she just do not give me any - strange.

Ro
Review №16

The dental services are good. Dr. Soolari is an excellent dental specialist, and the hygienist are great. However, the administrative scheduling component of this office needs improvement. Often times they call the day before, or the day of, to change your appointment time or day. Sometimes, they have me scheduled at the wrong location. For those of us who work full time, it is important that they are able to keep appointments as scheduled (unless there is an emergency) since they are during office hours. Professional and friendly staff, but please coordinate internally on proper scheduling.

Ro
Review №17

Courteous but more importantly caring personnel. Excellent team of professionals. I feel so welcomed every time I walk in and extremely satisfied as I walk out.

Ma
Review №18

The staff were very friendly. And Doc was great. Made the experience a little less painful by explaining the process. Great work!

Th
Review №19

The Dental Hygienist really used skill almost an art to work with cleaning rounded angles with exactness. Teeth edges at the gums are not square. My previous experiences with cleaning were an instrument tracing with straight lines, some tiny cutting and bleeding at the corners. No so here very well done, quite clean with no bleeding after.

Kr
Review №20

Execcent and fast service. Dr Soolari took the time to answer all if my questions and address all of my concerns.Highly recommend this practice

Ti
Review №21

Dr. Soolari and his staff were wonderful. Took me on an emergency basis. The Dr. was thoughtful, exceptionally careful, precise,and considerate. A real expert. Staff were friendly and helpful. So glad I found them!

Ji
Review №22

Went to Shady Grove Smiles based on referral. Excellent dentist and staff. Highly recommend.

Ke
Review №23

The people are nice, the place is clean and convenient. I have only had cleanings and xrays so far, but would expect the same quality treatment if and when I need it. I would and do recommend them to other people.I recently had another visit and it was as pleasant as the previous. I am very happy we found this professional office and have told people about it. Changing dental providers can be nerve racking and scary. I still recommend the Shady Grove office based on my experience !!!

mo
Review №24

The staff was very friendly and helpful. Really liked the experience, I would refer for cleaning and general examination. Keep up the great work!.

Ak
Review №25

Dr. Mojarrad is wonderful. She is explains what she is going to do. She addressed my concerns. She provides recommendations. She is friendly and courteous. I highly recommend her.

Wa
Review №26

The staff was really nice, and I did not have to wait a lot. They take their time to explain your dental health, which is something many places don’t want to bother and they expect you to understand all the medical terms, but here they make it simple and understandable, and finally their prices are better than some places, both my and my brother started going here.

Ri
Review №27

I love the staff as well as dentists, Dr. Soolari and Dr. Moojared. Everyone is pleasant, helpful and courteous. With the dentists, everything about a particular procedure is explained succinctly and in a way that each patient understands. There is no such thing as a dumb question! My dental insurance runs out at the end of the year, but I am staying with the practice because I have such confidence in their work!

oh
Review №28

I like this place I felt comfortable with them.Doctor Mojarrad is really good person and her work is perfect. She is taking care of my tooth and I’m really happy with the results. I recommend it her and I will never go no where only with Doctor Fatima AlMojarrad.Thank you

Sh
Review №29

Awesome care, friendly staff. Made me feel really comfortable. All my concerns were handled. All my questions answered.

Al
Review №30

Dr. Soolari is one of the best periodontist in the area! His very knowledgeable, able find a solution and not just a temporary fix to my dental needs. The office accepts most insurance plans and there front desk and assistants are very knowledgeable of the services.The office is Modern & clean with a truly trusting professional environment! THE BEST IN AREA FOR SURE !

Jo
Review №31

I was extremely hopeful when I scheduled the appointment for this practice due to the reviews but I was equally disappointed. I made the appointment for my husband first because apparently they don’t do “family appointments” something I though was ridiculous btw. Well, when my husband got there I decided to wait for him, I thought it would take an hour max. My husband got there, the two representatives in the front were very curt, acting like they are not paid to be there. So he fills out his paper work and half an hour in, they tell him they cannot figure out how much he would have to pay ( I had already given them ALL the information from my insurance weeks in advance when I called for the appointment). They made him wait for TWO more hours claiming they were still checking his copay. After they finally came in and told him he would have to pay $187 just for a cleaning my husband told them that was fine. They had the audacity to tell him he would have to wait another hour and a half because the appointment that was coming after him had already gotten there. My husband told them that didn’t make sense because it was not his fault they took forever to check the pricing. The assistant got very defensive and was trying to make it look like it was somehow his fault that nothing was done. The icing on the cake was when they came in and dared to ask him to pay a $5 office visit copay when they did absolutely nothing but waste his damn time. If you chose to go to this unprofessional, unreliable and incompetent practice please make sure you at least call to make sure they have everything ready for you so you won’t was your whole day for something so simple.

ki
Review №32

Professional service, kind and comfortable environment with a comprehensive explanation of work performed. Gentle with the touch too.

Na
Review №33

They were very professional and kind. They help me put together a treatment plan for the work that needs to be done and showed me my options.

Le
Review №34

Friendly staff, but waiting time longer than expected.Seen before appointment time.Staff, polite and helpful

El
Review №35

Everyone was friendly, and the dentist made sure I was comfortable and understood what his plan was for the best care of my teeth.

Am
Review №36

Staff was wonderful and sweet ,it was my first time and they explained my benefits and cost for each visit ,theyre Awesome!!

na
Review №37

Excellent service and Dr Mojarrad was fantastic. Highly recommended. Oh and Noelie at the service desk is an angel

Aa
Review №38

Great Service, painless. The Dr and staff are so pleasant and warm.

Gr
Review №39

Prompt, skilled, friendly. The best!

Fo
Review №40

All the stuff members are very helpful and welcoming.

Is
Review №41

Very unprofessional and Unfriendly staff. Man at desk was kind, but all staff is very blah, like uninterested to be working here. Assistant was rude and not accommodating at all. I know how things should be done since I’ve been a Certified Dental Assistant for over 15 years. Shame on this office!!

ms
Review №42

Dr. Soolari messed up my dental implant. I have an outward implant on my front tooth. My dentist had to order a customized abutment for it and I have a very awkward looking tooth at front. I will not go there again and dont wish this upon anyone.

Jo
Review №43

These folks are great from the desk to the dentists.

Ja
Review №44

The staff here is friendly and professional but I miss Dr. Gilley

Da
Review №45

Very nice and professional office.

Ch
Review №46

Very professional and concerned with my well being.

Ca
Review №47

Friendly and great service

Mo
Review №48

Good service

Information
1 Photos
48 Comments
4.5 Rating
  • Address:8927 Shady Grove Ct #21a, Gaithersburg, MD 20877, United States
  • Site:http://shadygrovesmiles.com/
  • Phone:+1 301-798-5558
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Oral surgeon
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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