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Frisco Family ENT
5520 Independence Pkwy #202, Frisco, TX 75035, United States
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Cl
Review №1

Dr. Patti Huang and her staff are AMAZING! I highly recommend her to anyone needing an ENT specialist. She is a very knowledgeable, professional and caring physician. Both she and her staff are caring and made me feel very comfortable. She was able to confirm the initial diagnosis given by my primary care physician for a thyroglossal duct cyst, and provide me options of how to proceed. Fortunately, the cyst disappeared on its own and I did not require surgery. If I had needed surgery, I would have requested Dr. Huang perform it knowing I would be in good hands.

Te
Review №2

Dr. Huang listens to you. Shes a very caring physician. Her staff is very pleasant and helpful.

tr
Review №3

Dr. Huang is taking care of my son. She is the first Doctor to actually take the time to see my son and order a CT scan. The scan results came in. Dr.Huang gave us results and solutions. Finally, we are on the right track. She made my son feel comfortable, and myself confident in her abilities and expert opinion. I highly recommend.

s
Review №4

After reading great reviews I went in confidently but left disappointed as she prescribed heavy medications that did little to no help and she could not properly diagnose, she didn’t have answers to my concerns. Unhelpful and issue was overall, not resolved. Waste of time and money.

Sa
Review №5

Dr. Huang and her staff go above and beyond the patients to make them feel comfortable and at ease. Dr. Huang did not rush throught the examination of my sons ears and answered my million questions. Dr. Todd was also so patient with him during his hearing test. I highly recommend this team to anyone, especially anyone who has special needs kiddos because they truly understand how to care for their patients. Dr. Huang treats both of my sons and I cannot think of anyone else I would trust with their ENT needs. Highly recommend.

Al
Review №6

Dr. Todd is fantastically knowledgeable, very compassionate, and a great conversationalist! I used one hearing aid for several years and when Dr. Todd came to the practice, he helped to identify hearing loss in my other ear. My life is 10x easier and I know that I am always well cared for at this office. He has been incredible and attentive to my needs and schedule, I can leave a message any time and know it will be returned promptly, and I wouldn’t trade him for anything! He helped me replace a lost hearing aid, a broken retention wire, and answered my 10,000 questions about equilibrium without making me feel dumb. I very rarely feel comfortable with male doctors, but Dr. Todd is a welcome exception. I’ll be a patient of this practice for many years to come!

Ry
Review №7

Extremely professional I was taken care of quickly and I feel much better!Would recommend I am very satisfied.

Mi
Review №8

I never write reviews but I had to for Dr. Huang and the staffs. After visiting different ENT doctors and ER none of them could help me except they prescribed me with all different antibiotics and pills. Then I found Dr. Huang who saved me from preauricular pit infection. I’ve never seen a doctor who is so caring and knowledgeable. After discussing my symptoms over the phone, they made time to let me come in and complete the procedure right away. Everyone was taking precautions for COVID-19 (they even disinfected my DL when giving it back to me!) which I felt really safe, and they follow up to check how I’m doing the next day. All the staff members are so kind and they seem to truly care about their patients. Dr. Huang takes time to listen, empathize, and thoroughly explain the next step. I HIGHLY RECOMMEND this place if you’re looking for a true doctor who can really help you!

Ra
Review №9

My 2 year old daughter was on antibiotics 5 times in a year for ear infections. Dr. Huangs expertise and compassion made us feel confident we choose the right ENT. Since our visit with Dr. Huang, my daughter hasnt had one ear infection, and its been a year! I definitely recommend her to anyone that struggles with ENT problems.

Me
Review №10

I just had my first visit at Frisco Family ENT and was so impressed that I had to write a review (which I never do). If you are worried about going to the office during COVID, let me tell you, the precautions they are taking are extremely impressive! You will feel completely safe while you are there, I assure you! Additionally, Dr. Huang and her staff are all very friendly and knowledgeable and even explained some things Ive never had a doctor explain to me before. I strongly recommend Frisco Family ENT for your familys needs!

Sh
Review №11

My family and I have been a patient with Dr. Huang for many years now, and we love it! You are made to feel comfortable and cared for from the beginning of the appointment. Her staff is always gracious and courteous. And I love that she’s had the same team for a long time. Cassandra is fantastic, thorough and really prioritizing getting you better. Dr. Huang is thorough as well and truly makes you comfortable. You can trust that you are being well taken care of and that your health needs are being met.

No
Review №12

I have had the privilege as an RN to work closely with Dr Huang in the operating room and know first hand her level of expertise/ knowledge as well as her awesome bedside manner. When my grandson needed an ENT I knew it would be her. Not only did she solve his issues with OTC medication, she calls to check up on how his doing. My family and I have truly been blessed with this Angel of a person.

Ja
Review №13

Cannot recommend highly enough, especially for your children. Dr. Huang is great with our kids. Shes incredibly calm and soothing when talking to them. She always takes the time to fully explain things to us as parents and answers any questions we have. The staff is also very nice and helpful. Weve taken both of our kids here since birth, even now that our insurance changed and shes out of network. I cant imagine finding a better ENT doc.

Ra
Review №14

Dr. Huang and staff are truly first class! I brought my little ones in for some not so comfortable appointments. Dr. Huang and assistants made my kids feel so relaxed about the Drs office. They are so great with young kids. The front desk staff were exceptional as well! We are definitely pleased with this office and will be referring to all of our friends and family! Thanks again Frisco Family ENT for the wonderful patient service! 🙂

Je
Review №15

Dr. Huang is such an amazing ENT, she has been treating our family for years now and we wouldn’t go anywhere else! She is so kind and caring and very knowledgeable. She always spends so much time with us, we never feel rushed when she is with us. I can’t say enough good things about her, I HIGHLY recommend her if you are in need of an ENT. You will be treated so, so well!

To
Review №16

Dr. Patti Huang practices excellent ENT medicine. I recently visited her officeto treat my throat problem and found thatshe is a very nice, professional, and caringdoctor with sound skills in the examination and diagnosis and easy-to-understand words to explain the disease and therapy options to me.I feel that she has profound knowledges andexperiences in her field. She also has a wonderful team and they are very friendly and professional. The offices are very clean and comfortable and you feel like you are at home.I strongly recommend Dr. Patti Huang.

Ch
Review №17

My son recently had surgery with Dr. Huang. The surgery went very well, and recovery was smooth. Dr. Huang and her staff did a great job getting this procedure set up and done well with the best bedside manner ever. I would definitely recommend her services to others!

Rh
Review №18

Dr Huang and her staff are wonderful and caring! I have been seeing them for many years and have always been satisfied with the diagnosis and treatment plan and their service. Beautiful office and conveniently located just off 121 and independence.

Mr
Review №19

My family and I have been patients of Dr. Huang for years. We followed her from when she practiced out of Centennial Hospital. She is so reliable, trustworthy, and thorough. Last November my son had his tonsils and adenoids removed. Dr. Huang made all of us, especially my son, feel so calm and comfortable about the procedure. The young ladies at the front desk were so sweet and patient with us on scheduling everything. We could not have asked for a better Dr. or staff to work with us at such a hectic time. We moved to Dallas and continue to come up to Frisco for any of our ENT needs. Family is in the name because that’s how she and her staff make us feel. Like family.

Ta
Review №20

I have seen Dr. Huang for the past 13 years. Her and her staff have provided a level of care that is above and beyond. Dr. Huang is kind, patient, and an excellent listener whose interpersonal skills are equivalent to her knowledge and experience. I highly recommend Frisco Family ENT.

Ci
Review №21

Great doctor! Dr Huag actually listens & has great solutions for whatever is going on. Highly recommend her!

Ra
Review №22

Dr. Huang and her staff are amazing!! The office goes above and beyond to help diagnose and treat any issues me - or my family - may be having. Dr. Huang and her staff seem to pride themselves on their bedside manner. Its without a doubt the best physician visit Ive encountered. They genuinely care, and always make you feel welcome. Dr Huangs staff has always been very good when comes to scheduling as well. Frisco Family ENT will work with my schedule and make time for me to see Dr. Huang. I trust Dr. Huang with all my familys ENT issues and highly recommend that you do the same.

Cr
Review №23

Dr. Huang has been seeing my daughter for several years now. She is always so gentle and kind, making us both feel welcomed and cared for. She is thoughtful of treatment options and keeps your best interest at heart when discussing these. The office is calm and clean with attentive and friendly staff. I highly recommend Dr. Huang and her team!

An
Review №24

Dr. Patti Huang is awesome friendly doctor, very quality work and she knows well what she is doing. She helped my daughter and my son with their tonsils adanoid. Dr. Huang is very dedicated to her work and providing quality service to her patients.I highly recommend her!!!!

Cr
Review №25

The office lady was so rude over the phone and when I tried to ask about the copay and told her my insurance information she refused to tell me any billing information, because she’s lazy and didn’t want to do her job. Get a new receptionist!!!

Ta
Review №26

Dr. Huang is an incredible physician and surgeon. She listens and explains things clearly. She did not rush to do surgery but tried conservative measures which I was happy to do first. When surgery was warranted she took amazing care of me and fixed my problem. I highly recommend her to anyone needing a specialist.

Sa
Review №27

I am so happy to have found Dr. Huang. She is the most patient and knowledgable ENT physician that I have encountered. She spent 30 minutes gathering my medical history and listening to my concerns. She carefully explained her recommendations to me and answered all my questions. Although, surgery might be in my future, Dr. Huang gave me other options before I take that step, which I greatly appreciated! Her office and staff were professional. It was a breeze getting an appointment too. She will be my families ENT doctor from now on.

Te
Review №28

Exceptional staff and Dr. Patti Huang was very nice and very knowledgeable and exuded the utmost compassion. I felt secure and well taken care of.

Ca
Review №29

I can’t say enough great things about Dr. Huang and her practice! From the moment we started talking I could tell she cared about helping me feel better. She was very detailed in explaining my condition but made sure she explained in a way that I could understand. I appreciate the fact that Dr. Huang treated me like a human and not just a condition. I can guarantee, I will have a long standing relationship with this doctor and would recommend her to anyone needing an ENT!!!!

Ja
Review №30

Frisco Family ENT is one of the most warm, and caring of the doctors offices I have visited. As both an aspiring physician who shadowed Dr. Huang, and a patient who went to her for ear troubles, her compassion and patience always impresses me! I give my strongest possible recommendation to anyone who is seeking compassionate ENT family care! You will love this place and all its people!

Ru
Review №31

Dr. Huang is amazing and goes above and beyond. We first started going to Dr. Huang when our son and daughter began suffering from frequent and persistent nosebleeds. The nosebleeds were so bad I began to worry they were being caused by something more than just dryness. After a thorough exam Dr. Huang was able to diagnose the problem, solve it and teach me methods to control it. She was very calm and reassuring and didnt try and sell me on unnecessary medication or medical/surgical procedures. A bonus is the fact that she is truly the nicest and kindest doctor we have ever been seen by.

Ab
Review №32

Our daughter has visited Dr. Huang on a couple of different occasions now. Our daughter loves her! Dr. Huang is not only kind, sincere and mindful of the patient experience, but also extremely knowledgeable in her field. I would highly recommend her to anyone needing a good ENT!!!

ga
Review №33

Dr Huang has treated myself as well as my son. We both had great experiences. She is very knowledgeable and tends to be conservative. Surgery is never the first option with her.She made sure that we understood all options and spent the time to explain everything. ThatIs so rare these days! She is so nice and her office staff is great!!

Jo
Review №34

Dr. Huang has treated multiple members of my family. She is intelligent, compassionate, medically conservative, and knowledgeable. Although her office is very busy, it runs efficiently. They follow up test results diligently and Dr. Huang explains them clearly. Overall, it’s such a welcome experience and hard to find in today’s world of factory-style medicine.

La
Review №35

Dr. Huang has provided me, my sons, and my father with exemplary care for various issues, including recurring sinus infections, hearing loss, and frequent ear infections. Her demeanor and bedside manner put my kids - and me - at ease. She takes her time and answers all questions in regards to treatment options and procedures. Her staff is friendly and are always accommodating with any questions or needs that we have. It is nice to have a ENT who can be trusted with your ENT needs, and that’s what I feel like we have.

A
Review №36

Dr. Huang was the specialist who removed my tonsils/adenoids last year and while my personal recovery was a little bumpy for its own reasons, I ultimately made a full recovery and my apnea is basically gone!She even went as far as to personally perform the emergency surgery at 3am after my cauterization didnt stay shut thanks to my own blood.

Jo
Review №37

One of the friendliest and most professional doctors offices I have been to. Staff really seem to care about the me as a person. I can’t say enough about Dr. H she is very sharp and diagnosed my issue and treatment program that took away my pain. I’ll alwaya be in her debt.

Wa
Review №38

BEST ENT IN N. TEXAS! Dr. Huang and her staff did such a fantastic job taking care of my daughter through what was, for me at least, a traumatizing experience……wax removal from a 3 year old. Dr. Huang was very nurturing and caring, it made the world of difference in building the type of trust a child needs going into a Dr. Appt. Dr. Huang has a genuine concern for all of her patients and it’s reflected in your treatment by her and her staff. I highly recommend anyone in N. Texas with ENT needs to visit Frisco Family ENT!

Ca
Review №39

Dr. Huang has been my familys ENT for numerous years. She performed both of my childrens ear surgery and have found her to be compassionate, competent and professional. She is great with my kids in making them feel comfortable. Facility is very clean and her staff is always willing to assist me in terms of appointments, follow up questions, post surgery instructions, etc. I highly recommend her and the practice for anybody looking for ENT services/consultations.

Sc
Review №40

I love Dr. Huang! She is very attentive and takes great care to discuss all treatment options. My condition had several treatment options and she was not quick to jump to surgery but instead suggested a study and other therapies which have worked amazingly. She also took care of my son after multiple rounds of antibiotics failed to clear his ear infection. Her office staff is very courteous and always asks me about my son (by name). They truly care about my family and we love them!

Am
Review №41

Dr. Huang has treated many of my family members and we have all been thankful and appreciative of her care. She is compassionate and brilliant, conservative and skilled. She takes time to explain her diagnosis and treatment process and is available for questions.

pa
Review №42

Dr. Patti Huang is the best ENT surgeon in the DFW area. She makes us feel totally at ease and comfortable every time we visit her. She is knowledgeable and caring and explains every diagnosis in detail making the procedure and the visit very easy. We totally trust her with our family’s medical needs. Hands down the best place if you are looking for quality care.

Ma
Review №43

Dr Huang is a fantastic ENT! Her bedside manner is one if the best I’ve ever encountered, and she takes time to make sure all your questions are answered. You can tell she truly cares about her patients.

Me
Review №44

Dr. Huang and her staff take excellent care of me and all my family! Easy to get in and great experience from start to finish! I highly recommend Dr. Huang!

Ta
Review №45

Dr. Patti Haung is the best ENT I have ever encountered. If you dont live super close to her office, she is definitely worth the drive. She has helped me manage temperamental ears for years and she has fixed my husbands nose surgically. Her gentle touch and calm exterior is a fit for young and old alike. Give her a try. You will love her as my family does.

Al
Review №46

Dr. Huang was incredibly patient and gentle with my son. He wasnt his squirmy self in her chair. Dr. Huang also gave me pointers for general nasal and otic health. Highly recommend.

Ka
Review №47

Dr. Huang is a compassionate and skilled physician. She is very sensitive to the anxiety a parent is under and takes time to explain what is going on and treatment options, including non surgical choices. Frisco is lucky to have this very well trained ENT!

Pa
Review №48

Pattie Huang has been my doctor for many years. She and her staff are caring and patient. Dr. Huang has worked tirelessly with me and solved problems that no other doctors Could. Love these people like family. Trust her above all others.

Ge
Review №49

Best doctor and staff anywhere! I wouldn’t trust anyone else for my ENT needs!!! Love them!

Mi
Review №50

My issue was quickly identified and instead of surgery, which I have been told by other doctors I needed, a solution was created that needed no additional procedures!!! I’m very pleased with the service I received.

Cy
Review №51

Lovely office with very attentive staff. Dr. Huang was very thorough and diligent to ensure my recovery. I recommend her to all my friends and family for pediatric and adult ent issues.

Mi
Review №52

Super Doc. Experienced and Great bedside Manner

Ni
Review №53

Office staff isnt very friendly. Theres not a sign in sheet so I had to stand there and wait until she was done talking to her co-worker. Then she picked up the phone while still not acknowledging me. I stood there with the glass between us for a couple of minutes. These doctor offices need to hire friendly office help with good customer etiquette or their business will suffer. There are so many choices these days customer service will make or break your business. Dr was nice but I will not be back due to the rude office staff.

Mo
Review №54

Highly recommended doctor & office staff

An
Review №55

Dr huang and her staff are probably the best, friendliest and knowledgeable practice I know, and I’ve been to many MANY ent’s. I have chronic ear problems and have my entire life, as well as a back ground as a nurse in the medical field and I have worked for a group of ent surgeons as well. She and her staff have taken care of me and my daughter and my father and even a surprise visit from my new born niece who was in from GA and developed a horrible ear infection. They we booked solid that day, but found a way to fit that baby girl in early and take the best care of her so she could fly back home without it being dangerous and so the poor thing wouldn’t be so miserable while she was in town with us and not at her home. They have always been very kind, and helpful, great bedside manner, and they are very professional so that everything runs as smooth as possible. Insurances don’t make it real easy to keep medical practices and surgeons running smoothly unfortunately. So they take great care in making sure they have everything in order as to get the paperwork through and improved by insurance as quickly as possible. I would recommend this practice to anyone!

Ro
Review №56

It is a surgical practice so thats all that will be pushed on you, surgery and not much explanation of things. The dr has a good staff but the dr does not like being questioned. Dr has a VERY Poor bed side manner. Her staff checked my son more thoroughly and the dr didnt check anything until we asked and then claimed she had already done it. When? We were right there. Never ever go here.

He
Review №57

Did not have a good experience when trying to schedule an appointment.. front desk handling schedule seemed like they didnt have time to listen or just didnt care...

Hu
Review №58

The office ask for my Social Security number which illegal and I refuse to provide, they REFUSED to see me as a patient. I have insurance through United Health Care and since I refuse to provide my Social I was asked to pay cash. Greedy Dr. practice all they care is $$$---VERY BAD

Wi
Review №59

Front desk handling scheduling could use some TLC.

Information
1 Photos
59 Comments
4.5 Rating
  • Address:5520 Independence Pkwy #202, Frisco, TX 75035, United States
  • Site:https://www.friscofamilyent.com/
  • Phone:+1 214-374-8264
Categories
  • Otolaryngologist
Working hours
  • Monday:9am–3:30pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–3:30pm
  • Friday:9am–3:30pm
  • Saturday:9am–3:30pm
  • Sunday:9am–3:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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