La
Lake Pointe Dental
Frisco, TX 75034, United States
Comments
Ma
Review №1

Absolutely amazing crew. My first visit I expressed I had anxiety due to some past dentist hurting me really badly. They were so understanding and kind. The dr is super good at her job and super thorough and explains everything. This will always be my go to. Awesome crew. Thank you guys for helping me over come my fear of the dentist.

Ma
Review №2

Great dentists office. Really pleasant staff, and the dentist has quick hands and a good eye. Nothing more I could really ask for. Ive been going to them for about a year after a botched crown from another dentist that they fixed. Ive been very happy with their work and plan to keep going here.

Am
Review №3

Dr G and staff are really good. They are very welcoming and listen to us and don’t rush us. I would recommend to every one.

De
Review №4

Always hated going to the dentist but I just love going here. They make sure you’re happy every time that you leave, take their time and treat you like family.

Ga
Review №5

Went in for an extraction and full exam. Both went well and everyone was super friendly and professional. I don’t do well at the dentist office but it was as pleasant as one can expect. Just moved here from Houston and I’ve found my dentist for all my needs going forward

Br
Review №6

Dr. Grewal is the best dentist that I have ever been to. She is extremely thorough, always explains why she needs to perform a procedure, and is very mindful of her patient’s comfortableness during treatment. The atmosphere is very positive and all of the staff are incredibly friendly. I highly recommend Lake Pointe Dental.

Je
Review №7

I love this office. Everyone here is very welcoming and knowledgeable. It is the best dental care I have received! Everything was explained in detail and I have never felt more comfortable at the dentist. I highly recommend to anyone looking for a great dentist!

Sa
Review №8

Very thorough and efficient. Did have to call back to check on insurance authorization. Dentist and staff are friendly, knowledgeable, and spend time explaining everything to you. Definitely would recommend.

Mi
Review №9

Had a toothache and the fix it right away. Had no problems will go back again for my cleanings.

Em
Review №10

Thank you for getting me in last minute for my dental emergency! Dr. G is super kind and very gentle with shots. I appreciate all the ladies there being accommodating and sweet.

Ma
Review №11

We always have a great experience when we come see Dr. G for our teeth cleaning or any procedures. She is very conservative dentist and has great bedside manners. Always very gentle and explains everything in detail. Office has a very welcoming and calm vibe. She did a follow up call that night to check up on me after my procedure. I really feel cared for here and not just another patient. They really treat you like family. I love Dr. G and the office staff is amazing!

Tr
Review №12

I had a great experience here! I’ve been 3 times in the past couple weeks and it was awesome. They made me feel very comfortable. They were also super helpful and the whole staff is very nice! Definitely coming back! I have found my dental home! 😄

Ma
Review №13

I shared to the dentist that I have severe anxiety my first visit. They have been so accommodating, kind and amazing bedside manner!

Ma
Review №14

Great experience at this clinic. Everybody is really nice, friendly, and professional. They know what they are doing. Something I really like about them is that they listen to the patient and their concerns. We all come to this clinic, my husband, my little boy and myself. Don’t doubt coming here if you need a family dentist or pediatric. They are great.They also have stuff that speaks Spanish!

Su
Review №15

Doctor and her staff are great, they are very professional and some of them are bilingual (doble counting detail). That’s a lot of help especially for those who their first language is not english.

Be
Review №16

Everyone was so sweet and accommodating! Hard work and compassion is hard to find nowadays, but I felt like a real human here! :)

Su
Review №17

Great service all around! Friendly staff and excellent service. I highly recommend this dentist

Gi
Review №18

The best dental care I have ever experienced! Professional, courteous, and friendly staff made me feel right at home as soon as I walked in the door.Everything was on time and it was an extremely professionally run office- would highly recommend to anyone!!!

Wi
Review №19

Great service all around! Friendly staff and excellent service. I had a wonderful cleaning today from Laila who gave me some great tips to keep my teeth in excellent shape. I highly recommend this Dentist

De
Review №20

I love Dr G & this will be my forever dental home. Dr G really takes her time to explain the procedures & gives “magical” injection. I had couple fillings & did not even feel the injection- it was fast & painless.Great Results from my Invsialign treatment. Awesome staff & office gives homely feeling.

ne
Review №21

Love this dentist office. Everyone is so nice . Very clean facility and the staff is so welcoming. I recommend Lake Pointe to anyone looking for a GREAT dentist

So
Review №22

I just want to brag on Lake Pointe Dental and Theresa my hygienist. I am not a fan of the dentist and the moment I walked in I was greet by Claudia. Claudia was kind and she talked to me like she has known me her whole life. Theresa did my cleaning and it was painless, gentle, and quick. FIVE STARS!

Da
Review №23

Everyone in the office is so friendly and very patient! Pleasurable experience, which is something that is usually not said at a dentist office.

ma
Review №24

I enjoy this dental office, everyone is great the front, the hygienist Theresa did an amazing job, she cleaned very well my teeth with no pain. Dr. Mendoza takes time to explain any procedures that needed to be done. The pricing is reasonable.The office is very clean and follow all safety and sanitary protocols. I love this place.

Dr
Review №25

Dr. G is a great family dentist with a very friendly and professional staff, they offer fantastic service and are very easygoing and helpful. Its always a pleasure to stop in and leave with a clean smile! We highly recommend!

RH
Review №26

I have to say what a great cleaning Theresa gave me and how gentle she was. Dr. Grewal was very honest with me about the treatment I need to have. If you are looking for a dental home with a team that cares, you must come and visit.

Sa
Review №27

Had a very great experience.Dr. G was amazing and left my teeth clean!Highly recommend!☺️

Ki
Review №28

One of the best dental offices I have been to. Dr. G is the best and I would recommend her to anyone who is looking for a dentist. Everyone is extremely caring and professional.

an
Review №29

Excellent visit. Dr. Grewal and Teya were friendly, professional, and made me feel very comfortable and free to ask questions. I highly recommend Lakepoint Dental.

Aa
Review №30

Great dental care experience. Very polite and professional.

Ma
Review №31

Dr. Grewal is very nice and Laila the hygienist was very nice and gentle. They explained everything and felt comfortable asking questions.

Ca
Review №32

On a more recent visit Rhonda helped me so much with processing my payment through my Care Credit Account. Because Care Credit mailed my card to the wrong address Rhonda and I both had to place a phone call to their 1-800 number. Thank you Rhonda for helping me out with this!! You are so helpful and made everything so much easier! :-)I am a new patient. Claudia is a superstar because she sat on the phone with me prior to my appointment and talked to my insurance company to verify if my plan could even be used at Lake Pointe Dental. After my appointment was completed the next steps were to get some additional work done as soon as possible. Because Claudia and I had previously spent the extra time on the phone with my insurance company (that will not be named) she and I both knew that these necessary services would not be covered.. To accommodate for my current situation Claudia helped me apply for the CareCredit card which can be used for future services. This was very helpful! Thank you, Claudia!! I can tell that you really care a lot for the patients! I appreciate you going the extra mile!! Dr. Grewal is excellent! She was quick and made me feel comfortable during my exam. Because I was having extreme sensitivity in some areas she was able to squeeze me in that same day to take care of me. After my appointment she called to check in on me and I was feeling great. No more pain! Yay! Thank you for the great experience! I recommend Lake Pointe Dental Frisco!

Ja
Review №33

Dr. G is the best she really knows how to treat you like family and is very good at clearly explaining the pain was having in my far back tooth she did very wonderful job with my filling! I would highly recommend this place!

Bl
Review №34

I have moved around a lot for work and been to a few different dentists over the years, Lake Pointe Dental is guaranteed the best of any 5 star ratings!The treatment I got from everyone in the office was like how you’re treated going to a luxury spa and that’s to say A LOT when talking about going to the dentist. I had to get some work done on top of the cleaning from Theresa but they were extremely educational and thorough in making me feel comfortable and informed every step of the way! Not only did they fit it all into 1 appt, but I needed to leave for a meeting and the team and doctor were nice enough to put me as a priority and get me back to work. When they explained billing to me I have never been so comfortable and I can’t rave enough about how great Claudia was.The icing on the cake was the next day after the appt it would have been easy to shoot an automated message or something but the doctor actually took time to pick up the phone and call to check in!If you’re looking for a new dental office, stop looking and book an appt here!

El
Review №35

Excellent experience, Dr. Grewal and Teya were absolutely fabulous. I even commute from Oklahoma to go to this dentist and it is worth it.

Di
Review №36

Amazing dentist, and great people

Ed
Review №37

The staff and the doctor are very nice and efficient.

Jo
Review №38

Very kind and efficient dentist and staff.

Kr
Review №39

Warm and friendly provider and staff. I get my teeth cleaned 4 times a year and enjoy each visit at Lake Pointe. They are fast and efficient. The staff is so welcoming and theyve been part of doctor Mendozas team for a long time. They are extraordinarily professional while making you feel at home in their office. They are also quite honest business people. I love that I never feel like Im being sold products or procedures that I dont need. I hope to continue going to them for many years.

Co
Review №40

Great Hygienist and Dentist. Very thorough exam and cleaning. Happy they were accepting new patients.

Ro
Review №41

Dr. Mendoza and her entire staff are just wonderful! We do not mind driving from Irving because of the quality service given by everyone. My kids are not afraid of seeing Dr. Mendoza because she is very kind, caring and super friendly. Plus, they love to watch movies and getting prices from the treasure box!!! I highly recommend this place not only because of their professionalism but because of their outstanding service.Cynthia is just phenomenal at fitting and scheduling all my 3 appointments in one day every six months. She is efficient and willing to work with your schedule all the time. I am not afraid of requesting to change my appointment if I have to because I know Cynthia will get it done fast.We have been patients since 2010 because of their excellence service!!Thanks a lot,The Brown Family

Je
Review №42

I’ve been coming here for years. I love the staff and dentist. Always gentle and make me feel comfortable.

Ge
Review №43

Dr. Mendoza and her entire team are absolute professionals. They truly go above and beyond to ensure our family smiles are taken care of every time we are at their office. Dr. Mendoza has seen my entire family for the last 9+ years without a single issue, she has been absolutely great with our kids each and every time. She personally takes the time to answer all of our questions, provide important recommendations and make our experience as pleasant as possible. Her office is always impeccable and provides a soothing environment for those of us that suffer from dentist anxiety. I highly recommend Dr. Mendoza and her staff for all your dental needs. You will not be disappointed!

Ja
Review №44

Lake Pointe Dental is great! It had been a long time since I had been to the dentist so I was not looking forward to it. The staff was super friendly and made me feel comfortable going to the dentist again. They took great care of me and now I look forward to my visits instead of dreading them.

Le
Review №45

Very good Attention, and good work

Ja
Review №46

I cannot say enough wonderful things about Lake Pointe Dental and its staff. My family and I get compliments on our smiles all the time and its truly thanks to the care and services we get with Dr. Mendoza and her team. Thank you for making a difference. We also love the daily postings from the office sharing the latest news, a good laugh or tips about keeping a healthy smile. We appreciate what you do! Thank you!

Na
Review №47

Great and helpful staff

Su
Review №48

I have come in a few times to see Dr. Erika and I must say she is amazing ! Highly recommend this place. I used to go to ideal dental and this beats it by far. They have quality patient care , timely follow ups, and I never feel like I’m getting ripped off

Ma
Review №49

All people works on this dentists office are so nice and professional I have many years for may dentists family 👍

Mo
Review №50

I have been going here for a few years now and I have a positive experience every time. Dr Mendoza and her staff are so professional and extremely helpful. Recommend anybody go here.

Jo
Review №51

Had to get a crown re-cemented. Staff is very friendly and the doctor was very gentle, explained everything and got the crown back in place. Enjoyed the experience enough that I scheduled my next cleaning with them.

he
Review №52

The dentist and the staff are always a delight and always caring as if they were family. They are very speedy and thorough with their work. I would highly recommend them.

Sk
Review №53

The staff was super friendly and the dentist was super knowledgeable. My children werent scared and had a blast there. 10/10. Will go again.

Jo
Review №54

From Cynthia at the front to Dr Mendoza the staff at this office are fantastic!!! After many years of looking for a family dentist we have found the one. I would highly recommend anyone in need give Lake Point a chance and they will be as impressed as we have been for the past three years.

da
Review №55

Everyone here is great! Everyone is very courteous and very professional. It really helps people like me feel comfortable going back to the dentist after over a decade.

So
Review №56

Excellent service, thank you 😊

Ma
Review №57

My kids love Dr. Mendoza. Friendly staff!

Ta
Review №58

Always a nice friendly place that really cares about their patients.

Ma
Review №59

To be honest, I have nothing against the dental service, it might not be the best but is not terrible neither. The really bad part is as far as payment goes as well as customer service. Payment Summary does not tide with what you pay and front customer service is fine until you call asking for answers about an issue or doubts. Very disappointing, not very different than the common low quality Dentist you can find around the corner.

ro
Review №60

Very kind staff and dentists!

Br
Review №61

Absolutely love this place!! Dr. Mendoza is super sweet and did great with my 5 year old ADHD twins. Her staff was wonderful as well. Everyone is extremely nice and they were all very patient with my daughters. Weve been to this office twice and both times we were called back from the waiting room within 5 minutes of walking in the front door. I had a horrible experience with a dentist last year, reported him to BBB and swore I would never go to another dentist again but this office has changed my mind.

Ph
Review №62

Wonderful experience! Customer service was excellent! The staff was very professional and caring. My whole family goes to the office.

Ra
Review №63

Amazing Office Very knowledgeable staff we will definitely make this our home office my son kayden loved the head phones in watching cartoons while getting teeth clean prizes to choose from at the end amazing office incredible Dental Assistant 😊

Sh
Review №64

Great customer service, all staff is very attentive and both Dr. Mendoza and Dr. Méndez are great doctors. Me and my family has been patients for 9 years now. I highly recommend this dentistry.

Bo
Review №65

Teresa is a wonderful hygienist. I love going here. They are all wonderful

Er
Review №66

Like most people, I’ve never loved the dentist, but Lake Pointe Dental has the friendliest staff! I always leave feeling happy and taken care of.

Ta
Review №67

Always have a good soothing experience when I come here. Everyone is so nice and friendly and very thorough!

Ja
Review №68

Dr. Medoza and her staff are exceptional. They treat me like Im family. I love going here and highly recommend her to anyone looking for a great dental team!

Me
Review №69

Great service 👌 caring staff

Za
Review №70

This place is top-notch. Everyone on staff is friendly and is extremely knowledgeable. Very impressed with my visits there.

Li
Review №71

Fabulous! Everyone, even Dr. Mendoza is so sweet!Definitely returning!

Gl
Review №72

Dr. Mendoza and her staff are wonderful. The office is very modern and I felt comfortable during my treatment. Thank you Dr. Mendoza!

Ta
Review №73

I love it here!! Very professional and clean. My children are no longer afraid to come to the dentist now!! 😄

Th
Review №74

Great dentist and excellent staff. Great with kids and the entire family!

Fr
Review №75

Dr. Mendoza and her staff are absolutely fantastic!

Er
Review №76

Great dentist! Kid friendly. Great customer service.

ey
Review №77

Dentists and technicians are great and very professional. I’ve been with this Dental facility for more than two years now and my teeth are taken care of very well.

Ni
Review №78

My experience here was horrible and its taken me awhile (~2 years) to finally post this. I was pregnant at the time and this was supposed to be a regular cleaning and they demanded I get xrays. I told them I was uncomfortable doing it b/c I was pregnant at which point I felt bullied into giving them my OBs contact info so they could get a doctors release to have xrays done on me. I asked that they use the xrays from a previous appt that was only 7 months old but they said it was Texas law that they get xrays done. Then came the worst cleaning I have ever experienced; it was so painful. Then the dentist came in and said I had two cavities that needed to be filled and I would need to schedule an appt to come back for that. I was shocked b/c my last appt was good and to have two develop to the severity that she was saying and I even told her so and she shrugged saying she didnt know why my old dentist didnt tell me. Obviously I was not going back and have since found a new dentist and even went back to my old one as well in the two years that have passed. I told them that I had two cavities that needed attention and they could not find anything. I had no cavities (even now). Im still in disbelief about this whole experience and it felt like they were looking for ways to escalate charging my insurance. I remember hearing that some dentists have a cavity quota to fill but I thought that was urban legend but I guess not. I strongly suggest you get a 2nd opinion.

Co
Review №79

I drive from Fort Worth to see Dr Mendoza and her staff. The customer service and quality of work is by far the best around.

Ma
Review №80

Shes a great dentist I have more than 7 years visit this office with all my family all my family are very happy with this dentist I totally recommend. any question you have shes there to answer and help you very nice person thank you so much mrs. Mendoza.A todas Las personas que andan buscando una dentists en su idioma Ella es la indicada para cuidar los dietes de toda tu fam. Yo y mis hijos nos sentimos muy bien con sus atensiones..

Da
Review №81

Their patients are their top priority! Love Dr Mendoza and all the staff!!!

Ch
Review №82

I came in as a new patient with my children, and was immediately turned off with the poor customer service of the staff. When my children were called back for their cleanings, a male assistant told me to wait in the waiting room and that they will call me when the children are done. I told him that I will be watching and not waiting behind closed doors. HE then stated that I would be in the way of the staff passing through.The Hygienist repeatedly told my children, to “stay still and that she was not going to hurt them. “Having worked in Pedo before, the rule of thumb is Reverse Psychology, Don’t ever install the fear that there will be discomfort to the patient, hence make the Dental Visit fun, and encouraging.The Doctor however was pleasant and performed an overall satisfactory bedside manner.I felt the need to take my children’s dental bib off and walk out of the office , so many times because of all the indications., but because I made the 30 minute drive out there, I stuck it through till the end of the appointment. Asked for the X-rays and did not reschedule for Recall. On the way out the door the girls in the front desk were laughing, because I asked for the xrays. I will never return to this office.The following day , I called first thing in the morning and asked for School Excuses for my children . 2 hours went by and I called again and Kristen stated “ Our scanner doesn’t work and I haven’t gotten to it yet and I probably won’t until 1 or 2 hours , I‘ve been way to busy.With her lack of urgency, She put the issue of needing a School Excuse on the back butAlong with Lack of Professionalism, Lack of Proper Training and Absence of Customer Service; No Sense of Urgency; With all due respect,It was clearly evident the unprofessionalism and antagonistic attitudes in this office of “staff” members, was overall an Unsatisfactory Experience, that needs much Attention for Improvement.This experience allowed me to realize how much I appreciate the Last dentist, and I will return my family as patients and stay with his practice even though it’s an hour drive.

me
Review №83

That was the worst experience I have ever had in the doctor office. She did not take care of me . if you want doctor to take care of you that is not a place.

Me
Review №84

The dentist gave my 5 yr old a fluoride treatment without asking my consent. She literally just did it with no warning whatsoever. That night he was up vomiting all night. Kids have died from fluoride overdose and it’s not something to take lightly.

Da
Review №85

A Very good experience and got the information needed from Dr. Mendoza and staff!

Ra
Review №86

Watch movies during dental procedures!! Awesome people

Information
86 Comments
Rating
  • Address:Frisco, TX 75034, United States
  • Site:https://lakepointedentaltx.com/
  • Phone:+1 469-633-9925
Categories
  • Dentist
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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