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Massage Green SPA
4300 Legacy Dr #106, Frisco, TX 75034, United States
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Gl
Review №1

I come every month. 2 different locations. Corey and Karla are the best they make me feel so much better they know just what to do.

Ca
Review №2

I’ve been going to Massage Green in Frisco for about 9 years now and love it. Courteous, efficient, and friendly staff. When I have sore muscles, the massage therapists always fix me right up.

Ha
Review №3

Returned for my massage with Omar. He was great!First time being at this business, I purchased a Groupon and made my appointment. The woman was really helpful!Got there for my Sauna appointment and checked in. I had to ask where the sauna was since this is the first time being there and I told the front desk attendant. He rushed me back opened the sauna and said “you use the menu” that was fine but at other spa’s they show you how to operate the equipment. I used the sauna but the temperature went down the whole time so I was half cold... Next, I could hear the employees conversation up until the last 10 minutes of the sauna. Not relaxed at all due to hearing their convo and music, every time I got in a relaxed state they struck up loud convo again. This is the first time I’ve been to a spa and left even more tense because of noise cause by employees.We’ll see if I return for the second half of my appointment tomorrow. I left 15 mins early from a 1 hr session. When leaving I asked one of the receptionists if they knew that sauna was half broke (light out, broken clock, screen freezing and can’t change the settings). She just said “yes”… why would they let customers use the sauna if they knew it was a issue? Not impressed.

Ca
Review №4

Okay so for my first facial experience, it was as good as I expected it to be and better!Anna was my Esthetician and she deserves a raise. She helped me feel at peace and comfortable, and even helped me understand how to take care of my skins specific needs. Thank you Anna! Ill definitely be coming back.

Je
Review №5

Ive been getting massages here for over 2 years and OMAR is the best there is! Ive had LOTS of massages over the years at all kinds of places but he is by far the best!!!

Mi
Review №6

5 stars for my massage therapist but 1 star for the facial. The aesthetician complained the whole time about her back hurting and having a kidney infection. I asked if I needed to reschedule but she insisted she could do the facial. At one points, she said she was nauseous and had thrown up bile the last time she had a kidney infection. Who wants to be lying directly under the aestetician’s face when she’s talking about throwing up bile. She didn’t use the face steamer, said it was broken and she needed to tell management but that it would probably take awhile to get a new one. She put the mask on and then proceeded to sit there. Said it had to sit for10-15 minutes. I had to tell her that this wait time was usually when the aesthetician performs the arm/neck massage. She did it after I mentioned it. Worst facial. And I hope she will learn how to be a bit more professional if she wants to succeed in that career. Will not go back to this place.What is even more frustrating is I tried to contact management about this - I left a message (no one answered phone) for a manager to contact me but no one did.

An
Review №7

I needed a massage so bad!!!! Now I feel great! ⭐⭐⭐⭐⭐

An
Review №8

I absolutely love this place and is very professional and clean the therapists are always on time getting started and massage is always the full hour. The facility is getting remodeled so Im sure its going to look great after its done, it look great before! Ive tried many therapists but I strongly recommend Monique she is the best!! The pressure is always what I need weather is less or more shes always on point I feel relief with little soreness the day after.

Ni
Review №9

Always a great experience!!! Rachel is the best!

Su
Review №10

I had a great experience from my visits here so far. The massage therapists always listened to my concerns and concentrated on the focus areas that I requested. I left feeling like a new person... No joke. The second time I went, I had an especially awesome therapist named Gabby. She did some pressure therapy that did amazing for my shoulders and back. After the massage, she also recommended that I stretch more and take a nice hot bath and gave me some suggestions on stretches to do. She definitely went far and beyond what I expected and loved that she really wanted to help me! I would definitely recommend Massage Green SPA especially with Gabby or Whitney. My only complaint is that the first time I went to the Spa, the music had some very rhythmic beats and thus gave me a bit of anxiety as opposed to a creating a relaxing environment. When I went in to ask if they could change the music, they said that they have a stereo system that is linked to all the rooms so they could not change it but if there was any music that I didnt like they were willing to change it. I appreciated that even though they couldnt do something about it, they made a different suggestion that would in the end resolve my issue. Great customer service too! Definitely try this place out, you wont regret it!

Tr
Review №11

Love the infrared sauna

ki
Review №12

Great relaxing experience.

Kr
Review №13

I love my massages from Jamie. She knows exactly what my body needs and I not only feel relaxed after my massage, but my muscles are loosened up. She also gives me great advice on how to take care of them when they get tight (in between my massages).I also had a facial for the first time there. I loved it!!!! I cant wait to treat myself to another one soon.

Ar
Review №14

Ive been a client of Massage Green Frisco and Plano for over 6 years. In January I told the Plano location I needed to freeze my account. I was going to be laid off. She said because I started in Frisco, I needed to give them a form and send it to an email she gave me. Filled out the form, scanned and sent to Friscos email address. No confirmation. Covid hits. Even without confirmation of the email and freeze document, I think there is no way they will continue to deduct monthly fees in a lockdown. Oh hell yea. They just keep it going. I guess they think one day I will want a massage sometime. They need to reimburse me for my fees all the way back to Jan. of this year and if I were you, Id ask for the lockdown fees returned as well. Im so tired of fighting the EFT deductions when you want to cancel, freeze or God forbid we have a pandemic and cant use the service at all.

Na
Review №15

Such a great experience. This was my first facial ever and it really met all my expectations. My aesthetician Mary-Ann was phenomenal with everything she did and very knowledgeable. She had a very gentle touch and everything she did felt great. I will definitely be coming back!

Ja
Review №16

My daughter finished months worth of medical treatments so we thought a massage was a great way to treat her and celebrate the end of her medical treatments. The massage she received was barely a massage. She said it just felt like a light skin rub, no massaging of the muscles. The lady was very difficult to understand and didnt listen. My daughter said she wanted her back and feet to be the main focus, and her feet were never even touched. When we explained this at checkout, all we got was Im sorry, would you like to leave a tip? I sent an email to the location and to corporate and never received a reply.

An
Review №17

The experience starts in the lobby where a welcoming atmosphere relaxes with calm water falls, neutral colors, simulated fireplace and gentle music. On my first visit I was warmly welcomed by my therapist, Kim, who directed me to the private room. My appointment was to address a couple of specific areas on my back and Kim listened as I described the troubled spots. My massage was 90 minutes and Kim took the time to focus and work on the areas which needed help. She applied the right pressure to be effective, and I was delighted by her ability to know techniques required to repair and release the knots. I could feel a big difference at the end of my treatment.The business offers a monthly wellness program that is a good and affordable value. My husband and I are happy with our membership, with our treatments and with the friendly staff.We both recommend Massage Green Spa.

De
Review №18

Love this place! Friendly service, wonderful facilities. Ive yet to have a bad experience here.

Sa
Review №19

My family has been loyal customer to Massage Green for awhile now. I really never leave reviews but this experience was so surprising. I never had bad service regarding massages/facials/etc, especially when all I wanted was to get my pain to go away.I went to see Massage Green a couple days ago and woke up the next morning with a pinched nerve from one of their therapists who was supposed to help my back. I called them and explained I was in excruciating pain and that I wasn’t happy with the $115+ massage with tip (a price I was also shocked by, for the massage I received - it didn’t even last the full hour). When I called, the manager tried to put blame on the fact we had requested a “female” masseuse instead of my usual go-to masseuse Omar. He then offered to have me come in again for someone else to fix the pinched nerve pain for $40 additional dollars “since my family have been consistent customers”..will not be coming back here. Their customer service has become so much worse over the past year and a half and i do not recommend to pay so much $ for this service.

Co
Review №20

Not a professional massage at all. I went in with my girl friend for a couples massage, and the woman who massaged me was very unprofessional and and very rough. I had to tell her to stop being so rough on me more than four times. And I am a grown man with a very high tolerance for pain. She also talked the ENTIRE time about her self. This was a couples massage I was there to spend time with my loved one, not listen to her talk. our massage was a full body for one hour. She barely did half my body by the time our hour was up. Never going back again.

Ar
Review №21

Excellent massage, Tiffany had the perfect touch - the right amount of pressure. She was very pleasant, respectful - not chatty, which is great. The sauna was an added bonus - and would have given more stars if there were a shower to rinse off the sweat, courtesy of said sauna... I deducted a star because the reception personnel were not friendly at all. I will admit, I was late for appointment, but in trade, it was me that lost out - a massage that was 10 mins shorter! Not sure if that had anything to do with the cold reception or not. The sauna (equipment) was very nice, clean and state of the art. Equipped with audio/video to pass your time working up a good sweat. A BIGGER pitcher of water available while in the sauna would have been appreciated. This was an introductory deal- a special price, so would repeat the experience again, in spite of reception for a good value.

Vi
Review №22

I just had my first massage and facial and it was amazing! Pete and Joann were great, and the staff was very professional and courteous. The whole place was a very clean and relaxing environment!

Ry
Review №23

Came here the other day for a last minute appointment and I got one rather quickly. Pete was my masseuse. This is the first time I had a man massage me but I wasnt being picky since it was last minute. Anyway, I have to admit Pete probably gave me the best massage I ever had. When I left the building it felt like he was still massaging my traps/shoulders. For this reason, I will probably sign up as one of their monthly members and see Pete more often.

St
Review №24

Took a friend here for a sauna and message and she had a great experience. I enjoyed the experience while I waited. It was very relaxing and the staff was very professional and helpful. I will be coming back to get a message myself. Great experience!!

Ro
Review №25

Great 90 minute hot stones massage! Pete has been my masseuse for several years. He is very friendly and makes me very comfortable. Massage Green is a very clean and professional business. I highly recommend Massage Green and Pete.

Sa
Review №26

Chris is one of the best massage therapists that Ive ever had. He listens to his customers and makes sure your needs are met and does his magic. I always leave there feeling relaxed & refreshed. Ive been a customer for 5+ years and Chris has been my therapist for 3+ years. Id strongly recommend Chris and Massage Green.

As
Review №27

A I am a regular to massage green for the past 2 years. They have professional massage therapist who understand what it takes to relax and heal your body. Valerie was my therapist and she explained in details the therapy she was going to perform, she did a great job.

Na
Review №28

So awesome. Staff is great. Prices are great. Very relaxing

Ju
Review №29

Went in for a couples massage with my girlfriend, and we were incredibly impressed with the job of our therapists. We were comfortable and felt right at home from the moment we walked through the door. Will definitely recommend their services to family and friends.

Le
Review №30

Have always had a great experience here. My husband purchased a gift card for 3 hours of massage. Message Green would only honor two hours plus a sauna. The manager blamed my husband and said he was confused. My husband is a very intelligent man and I can guarantee he was not confused. Very disappointed as I have always had good experiences. I wont be back.

Ta
Review №31

Upon entering and completing paper work. The front desk staff was very unprofessional gossiping about other clients. As we where new clients it didnt make us feel welcomed. I reserved the appointment with one of my cards. However, I paid for the services on with a different credit card and placed cash tips in two small manila envelope which had Cory and Jamies name on it the receptionist provided. Today the card I reserved the appointment with was charged $40. I inquired about the $40 charge with the receptionist. I notified her I didnt authorize this charge nor know anything about. I will be charged fees by bank once it post tomorrow. While speaking with front desk young lady she was argumentative and cut me off as I explained I paid for the service with my discover card and left a cash tip. She argued saying thats the card I used to pay for services which was not true only to book the appointment. She refused to hear me out without interrupting me. Now Im inconvenience due to someone else mistake and thats not acceptable. Needless to say Cory and Jamie was very professional and did a great job. The overall experience is why I wouldnt refer nor return.

He
Review №32

We were scheduled to have a couples massage. When we arrived, we were then informed they could not accommodate the couples massage, but would give us some free aromatherapy. Needless to say we didn’t get the aromatherapy as promised. The reason that I’m giving three stars is because the massage was great. Unfortunately, the front desk service spoiled my experience.

za
Review №33

Crystal at Custer road, Mckinney location is the best if you are wanting a good shoulder massage!!

On
Review №34

I just cancelled my subscription. The one girl that was really good just left, so Im out of there.

An
Review №35

Awesome!!!! They were all so nice and it was very very comfortable and soothing. They do make you fill out two pieces of paper with 5 questions on each maybe? I actually appreciate that since I have had surgeries and broken bones. Some places dont ask you for that and you may end up more hurt... At least I have. So great! Patrick was bomb!!!

ER
Review №36

Try couples massage room. Super comfy.

Va
Review №37

It was very good, but very short. I needed one more hour. I will definitely come back

Ch
Review №38

Great experience. Professional, relaxing facility and friendly staff. Best massage that I have ever had with Chris.

Ba
Review №39

I love Massage Green! After 3 spinal fusions, and associated back pain, I finally realized the benefits of massage therapy. It keeps me moving, with very little discomfort, and able to participate in the life of my family! And their lead therapist, Pete, earns my highest praise!!!

me
Review №40

Always excellent therapist at this location! Its my go to-could not live without monthly visits to this place! Five star all around.

Mi
Review №41

This experience was terrible. Our massages were terrible. We explained to the owner that our massages were very poor and we had a bad experience and they literally offered us that we can pay them AGAIN and come back to different therapist. I have never experienced such poor service.When we tried to explain how ridiculous that was, the manager told us we should have left the massages.Please DO NOT GO here. It is a waste of your time and money. The Owner clearly is not interested in repeat customers.

Jo
Review №42

All I have to say is Cory is the BEST!!!

Mo
Review №43

The massage was great however the customer service/front desk personal particularly Bailey and Jiliana have much to learn in people skills. I booked a promo they had was told my daughter and I could utilize it. Show up for my appt and Bailey refuse to honor it. Was told that the manager was off duty and she was not going to honor anything I was told regardless. Then proceeded to tell me the sauna was complimentary in which I had a voucher but then charged be for my daughter at the end. I honestly was considering a membership as Omar is the reason I came back to get a massage. Honestly after the terrible customer service I wont come back and I will be sure to be vocal with my reviews. To add insult to injury I was ask to leave gratuity in which I already did in the very beginning in cash . Im sorry not matter how rude the front desk is I pay for the service and tip especially when it is not fault of the other staff there.

H
Review №44

Terrible customer service. The owner is does not care about clientele or training her staff properly. I strongly advise against spending your money here. If I could give them a bad review every day I would just to help people avoid the waste of money and bad experience.

Jo
Review №45

Great massageBuy your monthly massageIf no use u can use it later for couple or 90 min massage

Tr
Review №46

Great massage location with great therapist. Make sure that you add the sauna to heighten your experience.

Ha
Review №47

The ambience was ok. Staff was friendly, but the massage was not relaxing. It feels like the therapist just moved the stress points from one part of my body to another. At the end of it I was still feeling stressed physically. They needs experts.

Ja
Review №48

If I could give this place no stars I would. I booked a 90 min appointment (as I do with every massage, 60 min is too short for my migraines ). The therapist finished and I said that wasn’t 90 min. She said the front desk must have scheduled wrong and offered aroma therapy next time. Which doesn’t help anything, I’m now back to being stressed. Then the manager (Ov) called me the next morning telling me that it was my fault cause I didn’t ask for a 90 min (which I did) and the previous timeS that I’ve been there I didn’t get 90 min and I replied uhm, I’ve only been to that location once and it was 90 min. The manager proceeded to call me a liar. Customer service is completely lost on this younger generation. Instead of going with the customer is always right mentality and trying to fix the mistake and keep a client they would rather cover their own ass, call the customer a liar and lose the business. Unbelievable to me. I will never go back there again!!!

Sa
Review №49

Very knowledgeable masseurs! Used a groupon for a couples package and we couldnt be happier. Loved the sauna, especially with Netflix! Was a perfect visit and I relaxed wonderfully. Also, my boyfriend who has been consistently complaining of neck and back pain got all his needs meet. We both left relaxed and satisfied:) well likely be coming back soon!

Ba
Review №50

I had facial and massage and was very pleased. Natalie and Pete were excellent.

Tr
Review №51

We came in using the Groupon for the couples massage for my husband’s birthday : hour massage with optional infrared sauna. The check in process was fast, however the actual massage was not 100% good/relaxing due to a lack of unprofessionalism midway into the massage. As soon as our couples massage session ended, we walked across the hall into the sauna room. IMMEDIATELY AS WE SAT DOWN, my husband said, Baby, I felt like something was going on unprofessionally In there. Wow! My husband totally confirmed that I wasnt CRAZY because the same thinking was going through my mind! So, let me explain...For a short duration of a good 10 minutes- I was awakened because due to the constant stopping/breaks of my massage as well as shaking of the table. Many disturbing thoughts went on inside my head of what is going on here between my male massage therapist and the other female massage therapist? Is my male massage therapist possibly imitating sexual acts on me/the client thus promoting the other female massage therapist working on my husband to giggle nonstop from across the room? My husband shared that he his female massage therapist was disruptively giggling and it was getting extremely frustrated for him thus had him questioning what is going on as well! I kept debating if I should put my head up or not to confirm what the nonsense was all about. I shouldn’t have doubted my instincts! The other awful experience: both the Netflix and Pandora did NOT work in the sauna room as advertised by them. We left The place in shock and disbelief!To be fair...I gave 2 stars because 1-they were good about checking in with you to see if the pressure was good. And 2-yes, both massage therapist were skilled and good had there not been the unpleasant, uncomfortable and unprofessional act that happen during that 10 minutes. As paying customers, no one should have to experience this type of disturbing act. I beg that you please take a look into this so that it will not happen to your next customers. Thank you.

De
Review №52

I do not recommend this place.

Am
Review №53

Not very happy with my massage today at the Frisco location. I started going to the Flower Mound location originally with Peyton who I loved and will be going back to visit him. Today at the Frisco location they seemed to have been over booked and really busy. (Which they said themselves that they were) I called to let them know I was running about 20 mins behind about 45 mins before my appointment started due to dropping the baby off with her Grandmother. I called, left a voicemail since no one answered, They also didnt call back. Someone from the other location did call to make sure we were coming and I told her the situation and that we left a voicemail. Once we arrive for our 5 oclock appointment at 5:14 they asked if we wanted the single rooms which I would have taken the single but our confirmation was already for a couples suite. We are rushed in (understably) barely had the chance to say what I wanted worked on before she cut me off. The massage started around 5:20 and was done at 5:55. If I would have known that I wasnt getting the full massage I wouldnt have come. I would have just cancelled. We were sitting in the parking lot once we were done and I saw my therapist rushing out to go home at 6:04 I understand when you are done for the day you want to leave but I didnt appreciate being rushed off from my massage and my boyfriends. I would have liked to know up front that my massage would be cut short.

El
Review №54

Excellent service!!!

Be
Review №55

Great and friendly staff!! Our first visit was fantastic- we will be back!!

Ca
Review №56

The best!! As usually..... Hey Chris.... U are awesome!

Ma
Review №57

Love my massage therapist Pete! He is the best!

Ch
Review №58

My masseuse, Jennifer, gives excellent deep massage therapy.

La
Review №59

Booked an appointment online and called to confirmed. I got there and there was no appointment. Wasted my time, they didnt even bother calling me to let me know that they messed up my appointment.

An
Review №60

Great place to go for s quality massage!

Ch
Review №61

This is the Icing on the Cake, We both throughly enjoy every minute..

Ka
Review №62

Corey is a great therapist and fun to talk to!

Do
Review №63

Pete is one of the best in the industry.

Sa
Review №64

Make you sign up st the low monthly price and the raise it on you without telling you. Horrible experience!

Ko
Review №65

Its worth it. Professional staff.

Ju
Review №66

Jaime is Excellent!!

Ea
Review №67

Very good experience.

Mu
Review №68

Nice place

JE
Review №69

JCGtheBarber approved

Tr
Review №70

Pete is the man!!!

Ra
Review №71

Ask for LaShandra

Information
16 Photos
71 Comments
3.8 Rating
  • Address:4300 Legacy Dr #106, Frisco, TX 75034, United States
  • Site:https://massagegreenspa.com/locations/spa/frisco
  • Phone:+1 972-668-7677
Categories
  • Day spa
  • Massage spa
  • Facial spa
  • Massage therapist
  • Reflexologist
  • Reiki therapist
  • Sauna
  • Sports massage therapist
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:10am–6pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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