Office staff was nice and polite. Dr. Sugerman was very nice to my 3yo son who was in for food allergies. Our visit was simple - in and out with the diagnosis we were expecting. No complaints here!
We had a bad experience with the receptionist who was rude, petty, and insulting. She was not wearing a mask, either. Dr. Sugerman is lovely, but we will not return due to the office receptionist
Gaslighter! I treated with Dr. Sugerman for a year for a rare immunodeficiency. I had new symptoms arise while I was his patient that were very serious. He could not figure out what was wrong with me but always said he could see I was very sick. Two times I came to him with ideas of what could be wrong and his response was to gaslight me, suggest I was not capable of researching my own health, and to imply dramatization. He warped my suggestions into the worst possible diagnoses associated with them and scoffed that I would be dead if I had these issues. Blood tests confirmed I was right on track with both of my suspicions. A doctor that handles rare diseases should appreciate that patients with one rare disease often have others. I now know I have three and have found an amazing immunologist who has helped me to feel so much better. He also respects that I am part of my healthcare team- something Dr. Sugerman struggled with- and works with me, not belittling me.
Doctor Sugerman is the only doctor that could help my allergies that nobody could manage during 20 years. I am so thankful to him! Also he is always very nice and visit him is always a pleasure.
Went to this doctor a few years ago but somehow my review has been deleted. Just a heads up to those of you with young children Dr. Sugerman has in my opinion the worst attitude towards children of any doctor that I have ever been to. Talked down to me and my five year old more than once, made mis-informed and very degrading comments about my babys keratosis pilaris and just had a generally bad attitude towards my children who after waiting patiently in the lobby for OVER an hour and a half just to see him were getting a little rambunctious once locked inside the closet sized room we were taken to for another hour and 15 minutes. Never returned for a follow-up and definitely do not recommend.
Staff is VERY unhelpful. Should not be in the helping people buisnes.