After two hours waiting for my grandson to be seen we found out he wasn’t even on the computer, my grandson was in urgent need to be seen and finally after talking to the receptionist he was rushed in due to the urgent situation.Staff really don’t care so they do it’s go to work to make their wagesNo wonder there’s so many people wasting away because there isn’t any compassion from this “people” working there!Very sad situation because my grandson had a psychotic violent episode!Very upset grandmother!!!!!!!I have given a one star because there isn’t a minus Stars

The nurses care spend more time drinking coffee and shopping on Amazon than actually helping patients in need.

No disrespect to this place. but staff really have the least patience. it takes so long for them to get you a place for help. depending on situation and how many times youve been there. the blankets are good but they have bed bugs. they dont really let us communicate. they get upset when we try to make okay out of sadness situation we are in. they dont respect pronouns or transgenders much, and they say deadbeat names. i agree they help somewhat. help trying to find a place. but the food is okay. and the tvs are okay. just sometimes sucks. clothes are good. some staff are kind. socks are comfy. they give fresh water. drinks whenever. but communication lacks. overall 2 out of 5.

I never got my paper airplane back and i’m still very upset about that anddd i was promised that i would get it back BUT GUESS WHAT HE NEVER GAVE IT BACK so therefore i hope that he breaks his charger :)

This place has terrible staff- 50/50Some that care, some that just want your stay to be miserable, bunch of trash talking children taking care of mentally unstable adults

Well I mean the staff are kinda mean ngl and they ignore us patients quite a lot like we can hardly even socialize with the other inmates and give the meds at wack times

The staff treat patients and visitors HORRIBLY

THEY ABUSE PEOPLE HERE! Staff is horrible the don’t give you your medicine when time to or needed. They don’t pay attention to patients

This facility has an average customer review of 2.2 stars and that tells you a lot. They really dont focus on listening actively to clients. I just called them by telephone and asked them how I can get my medications refilled. Exodus helped me that with this about a month ago. The person stated that I have to go through my primary care doctor. I had to patiently explain to them three times in a row that Im being seen by turning point, but there is a two-week waiting time to see a doctor, and Im nearly out of my medicine. I dont think its a good idea for people with PTSD to be without medicine. It really is frustrating when a person is just trying to get access to care and medication and instead of getting compassionate care or reaching somebody who can actively listen, they interrupt me, and they talk over me, and they have a very dismissivpe and condescending attitude toward me. I hope somebody at Exodus management will review this message, and think about changing their business model to be more client-focused. This is totally unacceptable. To be quite frank, Ive had more adult to adult conversations with my autistic teenager than I have had with some of the supposed experts at this poorly-managed facility.

Screw yall! Learn how to take care of your patients!!

There is no other CRISIS center in the area. This is where people who are a DANGER TO THEMSELVES OR OTHERS go to be evaluated. Once they are evaluated they are either sent home or to a treatment facility. It is not CLUB MED. Sometimes its full to capacity and sometimes only a few admits. The staff accommodate to the best of their abilities to make sure everyone is stable and safe. Some clients are schizophrenic, bi-polar, under the influence of drugs/alcohol, threatening suicide. Some are suffering from all combined in last sentence. The only other alternative would be jail. Write your local and state government officials about the lack of mental health facilities. They deserve your complaints. Not Exodus.

This facility needs help with supplies, volunteers, students and the community to help those in need. We all need to realize that mental illness is not going away with out the right accommodations this facility needs CNAs on duty to help those with special needs . It would be a shame to let someone slip through the cracks for not having the right heath care available. Fresno we need to work harder to help our community.ex·o·dus/ˈeksədəs/nouna mass departure of people, especially emigrants.

My friend is too cramped here during covid she doesnt deserve to be in this ghetto youth center🤬

This is a dangerous place if your loved one is in trouble, all they care about is money, they are a disgrace. We took our son three times and they put him out on the street. They should lose their right to practice. If youve had a similar experience report them.

Everyone was very nice. The entrance can be intimidating because of the security door, but dont let that stop you. Inside everyone was polite. They do hold your bag at the front but you can check your phone- just ask. The air conditioner had broken that day but one of the people who worked there moved me to a different room so Id be more comfortable. Wait times were normal.***I was not an inpatient. I just came to get a refill Rx

I had to fight, literally, to see the doctor.

This place has great staff. I feel really bad for them because they do get stuck with bad clients that are on drugs or have psychotic issues and I feel like the people who work there get a bad reputation for that but honestly when I was there they didn’t force me to take medicine I didn’t want. I was sent there after I threatened to take my life I was struggling with depression and anxiety. It was hard because I wasn’t allowed to leave but I’m glad because if I left earlier than I had to I don’t know where I’d be today. I was breastfeeding at the time and they allowed me to feed my baby for about 20 min each day and the ladies even bought me a breast pump they have great people they kept a good eye on everyone so as scary as it was we were safe. I’d like to thank them for helping me while I was there.

This place is ok. Some staff are more helpful than others, and some you can tell just want to get paid. Most of the doctors are helpful. The patients can be scary but I mean it is a mental health care facility. I think the facility should hire more staff who dont just stand around getting paid, take care of those who need help!

Nurses should get 10/10The staff refer to the doctors as providers and I thought this was rather weird because I assumed that I would be under the care of a doctor that specialized in psychology, trauma, or addiction recovery (almost all the patients there are addicted to something and referred to as regulars).I waited for hours to see the provider and was given a recliner to sit in with a blanket and a medical sheet to cover the chair before I sat down. I finally got to see her and she introduced herself and gave her medical title of nurse practitioner which completely blindsided me. I thought I was going to see a behavioral specialist like a psychologist or a psychiatrist. She wasnt rude, she was actually really nice and friendly towards me though she did lie directly to my face but Im crazy so take that however you will.I stayed overnight and slept very poorly due to the other patients that kept talking out loud or thinking out loud. The environment was very noisy and I was exhausted after I left. They did give me medication to help me sleep but it was only effective for four hours or so at a time. All of the patients slept in recliners, both of the bathrooms overflowed and flooded. Someone took a shower in one of the bathrooms and defecated on the floor where it sat until morning whenever the morning staff cleaned it up.I began asking the again really amazing and friendly staff about the providers and found out there were different doctors every day and they rotated locations. I didnt ask why but was thankful I would see a different doctor and maybe it would be a psychologist this time.I was woken to the sound of a man screaming, Youre breaking my arm. BREAK IT THEN! BREAK IT! I sat silently while I watched some of the patients observe the situation. Im not sure if his arm was broken or not but one of the staff members next to me had a huge frown on his face and whispered to a nearby patient that, he knew that patient and he usually asked for it.I waited until my name was called and was brought to a doctor that had a shirt labeled with a decorative design of Freedom. I complimented her shirt and she received it well. We sat down in the office and she began firing one question off after another. I answered to the best of my ability but she cut off my explanations to her questions with harsh criticism and incorrect analysis of my behavior and thoughts. She accused me of having a lack of empathy and being manipulative and not having a mind of a twenty-six year old.I have been in aggressive therapy for over a year and have been taking my medications regularly for five years. I am aware Im not perfect but neither is she and her uncompromising and almost hateful mannerism towards her patients make me wonder if she has job burn out or maybe some problems at home that she takes out on those that have no voice to make herself feel better.I was not surprised to discover she was also a nurse practitioner.The experience was better than I expected in some ways but worse in others. Most of the people that work there seem to enjoy being there and I honestly believe they do. I just think the providers need to be reevaluated or perhaps given a lesson in common decency.

Horrible place, I came here (many times). Was angry and restless, almost all the uneducated nurses were always irritated when you asked them anything (even for water or medication) still typing on their computers.Good luck all of you.

To all the ones that have placed 5 stars do you think we believe that this place is the greatest. Your probably the staff writing and putting a 5 stars. I’m not a patient and look how easily it’s to just to write a anything on here. Patients should have a code and the website to add there comment and only them. To this place you should be ashamed of your self. What kind of staff are you. Patients don’t mater what they have done should be treated with dignity and respect.

Disgusting, inept, absolutely incompetent people work here. The psychiatrist that barely speaks or understands English lies to both patients and family members. Told me I could pick someone up today and actually is sending them to inpatient when HE ABSOLUTELY SHOULD NOT BE.. I’m horrified. This place is dirty, small, unsanitary and has food I wouldn’t feed to my dog. on top of everything there’s absolutely NO STIMULATION. Only send someone here if you want them to be put on the wrong medication and traumatized. They also don’t tell patients what’s going on for hours upon hours. This place needs to be shut down.

Doesn’t separate people by their mental healthYou’re stuffed in one room with 10 to 12 people who all have different mental health issues only separation is gender this can cause argument or fighting from the ones who likes to start trouble. Get into a fight your stay is longer and they don’t do much if someone is causing trouble or distress to some of the patients while if they’re considered a threat to the staff then they will put them in the “dark room”Doesn’t take into consideration of people with anxiety disorders because you’re basically forced to be in a room with a lot of people. There is no group therapy or nothing. You’re only there to be kept away from society.Mental hospitals are supposed to helpYou right ? But some how my stay there made me worse. I really wanted to get out there. So much people , screaming , and arguing in one room.My stay there we mostly ate cup of noodles and the staff was pretty friendly at least to me but I stayed in one spot the majority of the time because I was to scared to leave my seat. Did I mention you have to sleep and spend a majority of your time on dirty recliner chairs ? The crayons are extremely cheap and barely show up on paper, we have one tv per room.This one mentally ill lady there kept being racist and yelling at people who are Hispanic or black people causing arguments and saying racial slurs and the staff did absolutely nothing to remove her from bothering everyone.You kind of start to think that the staff doesn’t even see you as a functioning human being with memories. It seems like they think you’re “stupid” or unable to comprehend. The reason I say this because by the way that the place is built, who in their right mind would put anyone they love in a place like this ? Also the bathrooms are dirty and I didn’t even use the bathroom for two days because the smell and pee on the floor and seats.I get the staff is just doing their job and they’re probably some nice people. But they need to do something to fix this place and make it more safe and secure for patients. Otherwise the negative reviews will keep rolling in.FYI I think the five star comments areMost likely written by staff members or someone trying to keep people coming in by using a tactic to paint people with mental health issues as the bad ones.Obviously you’re going to have the trouble makers out of the bunchBut if the place was built better and able toSeparate the trouble makers from the majorityThey wouldn’t have that issue and it would be way easier to control.My recommendation is to goTo community behavioral health hospitalIt’s not perfect but the environment is a lot better.

Lmfao ok so i went here as inpatient and the people were chill but i couldnt sleep from 10 to 4 am bc the reclining chair that you sleep on were uncomfy and there was a little bit of light on which i cant sleep with light on but thats just on me lool the rest was kind of lame n the food was gross

Reading all this horrible reviews & how people had bad experience in this placeReally makes me sad cause people go there to get help not make things worstIf they don’t like there job, then quitThey should shut this place down for goodThey recommended this place if I ever wanted to take my child but am glad we didn’t goShame on all the workers, security’s & doctors

God is Good. Thank you Exodus for saving my life. What a blessing in Disguise. God Bless this place. And GOD BLESS AMERICA!!!

Trying to figure out which counselor told my 13 year old Son that he is not the problem. Its his Mom. His Mom is the one who needs medications and mental counseling! Im pissed!

The nurses were trying to give me a pill without telling me what it was. My arms were bruised by two security officers and they forcefully put me into a recliner in a padded room where they pulled down my pants and injected a sedative. Obviously, I was not calm about the situation since I was brought there because my mother wanted to prevent me from going to Germany with my fiance. They would not let me contact my fiance who was waiting outside for me all night long. Thankfully I was only kept there for one night.

Absolutely horrible place for anyone who is struggling with suicidal feelings, in a crisis or seeking help in general. While no place like this is comfortable, dirty armchairs cramped into a small room is horrible. The staff is very hit or miss- does not treat the people admitted like human beings. I had to ask multiple times for anything whatsoever before it was acknowledged, despite the people sitting at the desk doing nothing. The staff was disrespectful to me about my preferred name every time I have been there. There is always pee everywhere, and it is never cleaned up in a timely fashion. Staff does not know how do de-escalate or handle situations in general. Staff is only equipped to make sandwiches and cup noodles, there is no kitchen it seems. When I admitted myself while suicidal, they discharged me and contacted my emergency contact to come get me without telling me and WITHOUT HELPING ME simply because I wasnt acting up. In my three visits to this place, the doctors were horrible. One doctor was incredibly rude about my diagnoses. I am disabled and she told me I would have to get over it. Horrible place.

I took a family member in and the experience was not very good. One of the security gaurds was very rude and continuously kept looking at us in a very aggressive manner. When my family member was discharged a few hours later, he asked a nurse where should he wait till we got to the facility to pick him up. She answered in a very rude heartless tone “in your room!”He also mentioned how he noticed the patients not being treated very kindly. He heard staff yelling at the patients “shut up!” Coming from a medical profession myself, i know working with mental illed patients may be difficult and challenging, but if you cannot have continuous patients and compation, then that field may not be the right one. Not all staff was bad, there were a few nice staff, but when i left my family member at the facility, i did not feel like he was in a safe environment. Instead of my family member feeling stronger mentally, i noticed him more scared and traumatized. He was only there about 12 hrs, i just hope it was just a bad day and other days are not like that in this facility.

This is not a good place to go for support. I wouldnt feed the food to anybody I cared about. The sleeping situation (sleeping on reclining chairs) is very unsanitary and bad for back, neck, etc. This place ought to be closed for neglect of the most desperate in need of a nice place to recover. This place is an internment camp for those with deficits and disorders. Id feel bad saying that but I had doctors and nurses write untrue things in my records that prolonged my stay and made my voluntary treatment into being forced to stay without chance to leave without clearance from possibly one of the doctors that was potentially not very insightful and just doing a routine, not working case to case basis. The Doctor I had was named Dr. Greytec and he was very rude and wrote false things about me and put words in my mouth in my records. The guy didnt seem very knowledgeable or professional. He rushed me out of our only available meeting after only a couple minutes. There are other institutions open around Fresno, please dont end up here.

They made me sit in a recliner for hours on end, they made me watch childish documentaries about baby animals, they mocked me, taunted me, treated and talked to me inhumanely, fed us healthy food (it was packed with artificiality, sugar and sodium), and EVEN THOUGH i signed a paper giving me the right to use a pen and paper whenever i needed or desired, they forced me to stay seated and not even get up to stretch my legs. they also did this excercise where they would announce to everyone why you were admitted into the center in front of everyone (even though that information is embarrassing). I have nightmares about the embarrassment and dehumanization i felt in that place. i didnt even need to be there. if you have the choice to avoid that place, avoid it. ALSO REALLY QUICK: NOTICE THAT THE MAJORITY OF 4 or 5 STAR REVIEWERS DIDNT WRITE A REVIEW!!!!! THEYRE WRITING THEIR OWN REVIEWS, AND GIVING THEMSELVES RATINGS!!! DO NOT SUPPORT THIS HELL ON EARTH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The nurses were quick to assume I was suicidal. I simply wanted to see a psyche to get on some meds. The nurse baited me into saying I wanted to hurt myself. I was very angry and I felt betrayed by the people who were supposed to help me.Patients sleep in armchairs. At least they have TV with OnDemand movies. Water is readily available. However the overall experience was pathetic and I was worse off going out then when I came in. I thank you for nothing, Fresno Exodus.The staff was nice except that nurse who baited me into saying I wanted to hurt myself.

First day my wife was taken there, they seemed eager to help as they gathered info from me, after that they wouldnt uodate me at all! Heartless , i pleaded i needed to know if they released my wife onto the streets being skitzo! No help at all ! Ii couldnt sleep for days until i found out sge was transfered! Sickos 10-25 -18

I wish I could give it zero stars. It is a nightmarish hellhole that should be sued and shut down.My spouse was sent here, involuntarily, and they beat the hell out of him. He was covered in huge fist-shaped bruises and his toe was broken immediately upon arrival. Involuntary or not, that is EXCESSIVE FORCE. He is not a violent person and, though he did not want to go into the ambulance, he did so calmly and quietly. He was supposed to be taken to a regular hospital but all I heard before the ambulance slammed shut was Exodus. Even the sheriff said to my face its not the best. I was sick.I called Exodus the night of this event around 9:00 PM and was told that my spouse was just fine and would see a doctor the next morning and that I should go to sleep and call back at 11:00 AM the next day. Sleep??? Yeah, right. I called the next morning at exactly 11:00 AM, as instructed, and it was like I was calling a prison. They would tell me nothing, couldnt wait to get me off the phone, and had zero empathy or concern for me in my frantically worried state.I called again the next day and was told they only keep people 24 hours and they couldnt tell me where my spouse was. I persisted by having his actual doctors office call them which, by the way, they did not like and when I called them again they begrudgingly gave two hospital names where my spouse may or may not have been transferred to. Worthless to the end.So, I called the first one--Community Behavioral Health Center--and finally got a tiny bit of relevant information.By the time I finally got to see my spouse at Community Behavioral, several days had gone by. I saw his black and bent toe. I saw his body and face covered in giant purple bruises and scabs. In 2008 he was in a car accident that broke his back and put him in permanent, chronic, debilitating pain for life. And the ambulance paramedics were well aware of this fact. And Exodus beat him. They broke him. At Community Behavioral, after the Exodus hellhole nightmare, I saw that he was incrementally worse off than when he had been taken calmly in the ambulance. I demanded that his toe be x-rayed. And it confirmed the break. They provided me with a cd rom of the x-ray. At Exodus, a chair leg was slammed into his toe by security while another security punched and kicked before he was shoved into a filthy recliner and left in a black room to die for all they cared. At Exodus he was not fed and given only tiny cups of ice water he had to get himself on a broken toe.The sheriff told me that the mental health system is a broken one and that EVERYONE who doesnt have fancy, expensive insurance has to go to Exodus first. We live in the foothills. Exodus is in the heart of Fresnos foul ghetto. Community Behavioral is in North Fresno in a quiet shady complex. If you are in need of mental assistance or love someone who is, try your damndest to get them or yourself to agree to a voluntary trip to Community Behavioral Health Center. Because everyone does NOT have to go to Exodus. Community Behavioral has admissions and nearly 100 beds. Real beds. Real doctors. Food. A variety of beverages. Therapy. Caring staff. Clean facilities. Excercise. Etc.Avoid Exodus as if their sole mission is to murder you or those you love. Because it may as well be.

This was one of the worst experiences I have across. They took me here thinking I wanted to kill myself and placed me with a lot of crazy people that actually needed the treatment of being in this place. I spent over 6 hours in this place with people saying that they were the 99 goddess and saying how she wanted a lawyer. I kept telling the staff all I wanted was medication for my anxiety but they didn’t listen and kept me in this place. The food is DISGUSTING!! The bathrooms are the worst also they are filled with a lot of water hitting the toilets and there’s no soap to wash your hands with. Whatever you do NEVER I MEAN NEVER GO TO THE PLACE ACROSS THR STREET ASKING THEM FOR HELP. If you say the wrong words they will bring you to this place and waste six hours of your life that you cannot get back. It feels like a prison and it will drive you into thinkiing you have a major issue like most of the people in this place.

As far as low-level mental institutions go, Exodus was sincerely inhumane and detrimental. The psychologists were there to figure out what drugs to give, thats it. There were a regular lot of staff, each shift seemingly, there just sitting on their phones for hours a shift, while they clearly were tasked with more. The food was not nutritious and not in proper proportions to even childrens diet standards. I had to keep asking for water like a child. The medical nurses and higher were inattentive and made many false additions to records, while the muscle nurses and security were on high alert, as if they could help do anything besides clean up after us. The place is a jail pretty much where they confine people for the crime of, in my case, having a traumatic life and couple days before admission, and others mostly for being anti-social from being outcasted by the well-off and misguided try-hards. There were obvious drug addicts there that were just given drugs and free housing. There were people there sleeping off bingers and breakdowns without any real human interaction to reach some enlightenment, resolve, whatever they need to guide them through. Drugs given by passive sheep-people and instinctual force from good dogs is Exodus routine. Hope you find your way while away from this place.

Do NOT take your loved ones here PLEASE!!! Find other psych wards or help! I took a loved one here and regret it. First, he went voluntarily but once he signed papers they wouldnt let him leave. They have no outside time. In fact, all the Windows are covered too so there is NO sunlight. They are only given a recliner to sleep in in one huge room which I find very awful and unsafe. They pick and choose who they want to give snacks too. The tv was off for about 14 hours. They dont allow a bible or anything else for that matter. If you need medication, all youll get is benadryl. Once you see a provider, you may get a prescription for a psych med that YOU have to take to get filled. There are no chairs in the small hallway to sit. If someone is out of control, they will just tell them to calm down. If they continue, they *might* be put in a padded room. If you yell or get upset, they will hold you for another 72 hours.The nurse practioner is not there all day n night. Only there during the day for specific hours then leaves in the evening. No therapist on hand. No psychiatrist. The nurse practitioner was extremely rude/went off on me when I googled her name to figure out how to get a hold of her to get my husbands prescription fixed. Google gave me her personal cell phone apparently which PISSED her off and she apparently felt the need to b*!#@ me out. How was I supposed to know it was her personal cell phone? She told me the number I should be calling is the one on the prescription.... How can I do that when Walgreens had the prescription?! Absolute HELL! DO NOT TAKE ANYONE YOU LOVE HERE EVER!!!!!

I suppose it depends on why you are here. They do as best as they can with the minimal resources available to them.

This place does nothing but eat the money of the state as they do not provide any help for patients in need. My 10 year old son came home covered in bed bug bites.

Exodus is helpfull but they aint help me that much they say weed a drug tf they talkin about weed is a plant but in the adults side they dont care but on the kids side there very help full

They suck. The staff put me in further crisis. As a rape victim i was told to wait in a room of men and when it my ptsd got worse i was put in a padded room. When i asked to sign out cause I was a walk in i recieved the 5th degree. Horrible service for a er mental health care clinic

My experience at Exodus was very traumatic. The nurses and security ignored us, they taunted us, and made fun of us. Theyd also had nasty attitudes. Theyd keep us against our will, sometimes for weeks. The security would pick fights and taunt the patients and when they get the reaction they needed theyd violently restrain the patient and keep them on a longer hold. We also were shoved into rooms with other patients with nothing to do but lie in the recliner and watch the DVD menus.If you work in the medical field (especially in mental health) your license is NOT your ticket to afflict pain on people who need you. If thats all you think your job entails, than you are a narcissistic sociopath that needs to be handcuffed, brought before a jury, indicted, and locked in the deepest basement of a prison with the worlds worst serial killers and rapist.

Reading the bad reviews make me not wanna go get helpmake me sick to my stomach

This place does nothing for anyone, they just sit you in a room and leave you there. I was there for 2 days VOLUNTARY and they wouldnt let me leave, do not go here!!!

Suing Exodus as they claimed i had crack in my sty em and they falsify records staff rude very bad place please avoid this place at at all cost

Got asked to beat someone up there and the security threw me against the wall face down and like 6 of the guards attacked me in a dog pile horrible place only illegals should get shipped back from there its super dirty

Thanks for contributing to mental wellness

He does not have psychiatrists at any time. And when the children enter, they leave them sitting in an armchair. I took my son and they did not receive him because there were no doctors. My son wanted to commit suicide, he brought a lot of depression.

PFFFFFFFFFFFTTTTT !!!!