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OnCall Dental - Fresno
5492 N Palm Ave ste a, Fresno, CA 93704, United States
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ha
Review №1

I will never forget how you helped me during the worst pain of my life.I was new to the valley and without insurance, had the worst pain ever and had to be seen or my brain would be seriously damaged from pain nerves. Those heroes saved me by not only setting me with the soonest emergency appointment in the whole valley but they also called me 2 hours after to notify me that I could be seen sooner and on a sunday and before memorial day, they truly told me we want you to enjoy your holiday and they meant it.When I arrived I had a dentist pricing paranoia. The front desk staff totally showed the opposite right away, she was very kind, respectful and understanding, calming and so explaining.The dentist and his assistant showed me what a true professionalism is and transparency. The dentist was so humble and he explained to me every single process and worked with my budget by offering a solid stable options. I will never see another dentist, they truly won me and I appreciate a great honest service like theirs alwasy.

Ka
Review №2

Giving a two out five stars due to the fact that this company and the dental hygienist, herself, had stopped the front desk from charging me, and said that I did not need to pay because I was there to just get antibiotics, so no work was essentially done to me. Now they’re sending me a fine and charging me for the work that was done on me, and after multiple attempts of contacting them, they claimed I have no intentions of paying the fee and will send a collection to me and have actually charged me more, when I had no issues paying up front in the first place but was told I didn’t need to. Again, I honestly I had no problem paying and had my card ready. Very unprofessional as I was actually wanting to come back to this facility because my own dentist neglected my health, and I felt safe here. I’ll definitely be taking my business elsewhere, as I’m afraid I’ll be charged for something they don’t disclose to me in the first place.

Ma
Review №3

I took my son there when he was in the worst pain, I looked everywhere to find someone who would see him that day and I finally found somewhere. When I brought my son in the staff was so nice to him treated him like he was their child he was so comfortable there and loves how nice everyone is. Not only were they nice to my son but so nice to me and worked with me and Im so thankful for that. My son can be a handful at times but they were patient and understanding made sure my son knew what was going on throughout the whole procedure. Thank you Mirelez Wellness Dental!! 10/10 Amazing experience

An
Review №4

My family and I have been patients for at least 5 years now. I have zero complaints! We are happy with the service, location, customer service etc. I would recommend friends and family!

El
Review №5

Front office staff are very helpful and welcoming. Me and my family have been going toDr Mirelez dentistry for over five, and always have walked out pleased with all the great work that they do. Great quality work. I definitely recommend them.

N
Review №6

Genuinely the best dentist office Ive ever been to. Had a true dental emergency and was seated in the dental chair 1.5 hrs after calling in! Staff is incredibly warm and didnt make me feel nervous or embarrassed in any way. Plenty of options for those without insurance as well. 100% would recommend to those in need.

Br
Review №7

They are very accommodating and have always done a great job. Very please with the service Ive received.

St
Review №8

Thank you,Thank you,Thank you!!!! I called this place yesterday in severe pain due to a wisdom tooth coming out I didn’t have any insurance and the price was very reasonable they took care of me with love and compassion I definitely highly recommend them! Didn’t feel a thing and I had the tooth taken out before the afternoon I came here because I had read nothing but good reviews on them and I don’t regret it I found my new dental place❤️🦷 🪥. I will definitely being going back again.

Co
Review №9

Every visit at Dr Mirelez office is a good experience. Every staff member is helpful, courteous and friendly! Best dental office I’ve ever known!

Ch
Review №10

Just want to let On-Call Dental know how much I really appreciate them for taking their time with me & my teeth issues. I’m so thankful that they are open during the weekend as some of us don’t have time during the weekdays due to work. This dental place have such an amazing staff ! It’s been years that I went to a dental place & I have to admit they swept me off my feet of how kind they are ! Elena who works at the front desk is amazing ! Tiffani who was assisting Dr. Gates is super helpful . Also, Dr. Gates who has been dealing with me since my first day there couple months ago is FANTASTIC! He is super nice & sweet ! Any questions I have , he has no issues answering them. Like I can’t even stress this enough of how amazing they all are ! Even though I didn’t have any dental Insurance, they made it so easy for me to just do payments. I highly recommend this place ! Do not hesitate, just go ! This is probably my 3rd time going back & I’m still looking forward of going back ! Thank you so muches On-call Dental for the amazing work you do !

Ka
Review №11

I called at 12:00 today with a terrible pain in my tooth, the receptionist Anna was very accommodating and has great customer service! Tiffany and the Dr were awesome, and accommodated my needs being that I leave in the morning at 4am to drive 11 hours back to Oregon, they stayed longer than their 2pm closing tine to get me taken care of. I am extremely grateful and thankful for this dental office 🙏🏼

Ja
Review №12

My dentist DR Christopher (don’t know his last name) Gates I believe! is the best! He’s gentile and listens to concerns!

Ch
Review №13

Dr. Nguyen and Tiffany have been really helpful. The staffs are also very helpful as well. Dr. Nguyen was very good at what he was doing. He pull out the tooth of my mom very quick and easy. I highly recommend this dental for anyone who is seeking for a good dental.

He
Review №14

I had a painful dental emergency with a swollen face and infected tooth. The staff was so wonderful and accommodating from the phone call to the moment I stepped into the office on Super Bowl Sunday! I have never been to a medical office where the staff was so friendly, welcoming, and caring. Dr. Rinker was so kind and patient. I will be sending everyone here. I am looking into trying to change my dental insurance just so I can continue to go back. Thank you all for all of your generosity and kindness I have never experienced such amazing customer service, EVER! Thank you, thank you, thank you! Everyone of you all at OnCall Dental are a true blessing.

Da
Review №15

Today I went in to see the dentist in severe pain and I left OnCall Dental without any pain whatsoever! In all my years of seeing a dentist, I have never been to a better and more professional dentist than Dr. Gates. He is the best dentist I have ever had and I highly recommend him. His knowledge, skill, and ability is second to none. Prior to meeting Dr.Gates, I was greeted wholeheartedly by the front staff. Danae took my photos and she made sure I understood everything that was happening and did her job very well in taking my X-rays and assisting Dr. Gates through my appointment. This was no ordinary appointment either because I chose to remove a tooth in the very back and the whole procedure went very smoothly and without any pain. Please choose this dental office for all your dental needs. Thank you.

Ca
Review №16

I started having a horrible toothache due to a wisdom tooth coming in and was in immense pain! I called Oncall Dental after reading all of these reviews and I can honestly say they were nothing short of amazing. I called at 8:30am yesterday and was sitting in the office at 10am. All staff are incredibly kind and are making sure that you are taken care of. Dr. Gates was such a great Dentist. I like many are incredibly fearful of have dental work done in general let alone an extraction of a wisdom tooth, but he spoke with calming, professional empathy. I’m also not insured for dental, but they do have a payment plan option, although I did not have to use it as their prices are very very reasonable. I’m so glad I picked them and if you were like me reading reviews wondering who to go to, I assure you that this is the place!

Ca
Review №17

Five stars! This place is truly amazing! The staff was wonderful! Took me in right away! The dentist was able to see me examine me took x-rays and explained what I would need done, answered every question I had! He was very understanding, they offer payment options, was able to receive antibiotics for my infected tooth, then able to put money down to book my appointment to be able to receive the care I need it for my tooth. Thank you!!!!

It
Review №18

I cannot say enough about this office. I called in because I was experiencing unbearable pain from my wisdom tooth and needed it pulled right away. EVERY SINGLE PERSON I came in contact with at this office was amazing and friendly (and not in a fake way), you can tell they are just genuinely awesome people. They told me to come straight in, and when I got there the had me in and out in no time, my wisdom tooth removed and pain gone! I would highly recommend this Dentistry to anyone looking for a place you can feel comfortable and can trust to meet your needs. They have a long term client in me!

Mi
Review №19

Such a wonderful dentist office and staff. Particularly Tiffany and Dr. Nguyen helped make my appointment go very smoothly. Tiffany did such a wonderful job making sure that I was comfortable 100% of the time. I went in for an extraction and Dr. Nguyen was quick and thorough. He also made sure that I was doing okay and was so kind. I will definitely be returning to this dentist office!

Ja
Review №20

First off I want to thank everyone at on-call dental not just for there professionalism but for making me feel so comfortable during such a painful ordeal. I want to give a special thanks to Kim who kept checking on me and sharing in my pain. I will definitely recommend on call dental to all my family members and it looks like I found my new dentist!!

Mi
Review №21

Absolutely amazing experience.My wife had a cracked tooth that was causing her quite a bit of pain. She needed to have the tooth pulled today (Sunday) and OnCall dental took her right in. They were able to perform everything required to pull to tooth and graph bone to set up for the implant. She was able to get everything done and is feeling much better now.The staff at OnCall dental was the best I have encountered at a dental office. They did absolutely everything they could to make my wife and me comfortable. They treated us with respect and kindness, and never hesitated to answer questions or provide information. The post procedure instructions were impeccable, all of the staff has a genuine desire to make sure the patient is well taken care of. Dr. Gates was fantastic! The best dentist we have worked with, he was patient and treated my wife with respect. I never felt like I was asking to many questions or annoying Dr. Gates, he was attentive and very courteous. The other staff (Tiffany, Danae, Nancy) were also excellent, they treated us like family, like they were taking care of a loved one.I tend to over critique how a medical or dental office is ran, if I do not like something or see a red flag it is likely I will never return to that office. Not the case here, I will use OnCall dental for everything I can. They are truly amazing. Keep up the great work!!! You will see my family and me again soon.

Cy
Review №22

Awesome doctor and staff. I was well taken care of on my emergency appointment. You’re treated like family upon your arrival staff is very professional which is really important to me. I work in the medical field so I know what it is to be personal with patients. Thank you so much everyone at the office. Looking forward to my next visit.

ch
Review №23

Honestly i did not have dental insurance and yet it was affordable for me for taking out 2 wisdom tooth which had caused me severe pain and it did not hurt me through the procedure. Thanks to Dr. Kondo she was very patient through the end even they had closed at 2 p.m. on a sunday. I want to thank Oncall Dental that they are open 7 days a week which anywhere in fresno there is no weekend dental place that are open besides this place. Here i found them on the google search and had a great review! It is true with all the reviews and now I am finally stress relieved from aching jaw pain free now. Everyone here is friendly and nice! Go here if you are like me even with no insurance they will still do a payment options! Thanks oncall dental!

Mi
Review №24

Absolutely one of the best customer service experiences I’ve ever had!! And amazing dental care! My dad passed away and I broke my front tooth within days from each other. . I obviously needed emergency care but also compassion. Every single facility member there were gracious, professional, and so thorough and understanding. I was very nervous in the chair but Hanna and Dr. Nyguyen calmed me down and my tooth is perfect!!! Now I can handle my fathers affairs with confidence and a smile. 😃 And I got some cookies to boot!

Ro
Review №25

On Call Dental has been the best experience that I have ever had for any dental clinic. The staff puts maximum effort in making sure that you are comfortable and attended to from the moment you walk in, through your appointment, and to the moment you walk out. Dr. Nguyen has been taking care of me during the 3 appointments that I have had so far with the help of Danae. It’s easy to see how in tune everyone is from the welcome staff all the way to the doctors to make sure that the everyone is on the same page and the patient is at ease (as we all know that dentist appointments can be nerve wracking and stressful). I am happy with the work that the team has done so far to help me get the smile that I am working towards and I am thankful for that.

Su
Review №26

Absolutely amazing, all of you at OnCall Dental. My husband had a molar that started hurting him Friday evening by Saturday night it was getting worse. Started looking for a Dentist to pull his tooth, being a weekend thought he was going to be in pain until the following week. Then yesterday (Sunday morning) found OnCall Dental in Fresno (about an hour away from us) read the reviews and called them. Elena at the front desk answered our call. She listened and answered all of our questions and concerns. She made a great first impression. We headed up there and he got right in. The office was comfortable. Dr. Gates was very nice. He explained what he had done. There was another sweet lady that explained further about the after care, I apologize, as I dont remember her name. Knowing that you are open during the week and on weekends and that you are there for more than just emergencies is great. We may be an hour away, but the 2 hr + total drive time ALL you there make it very well worth it and your price is very reasonable!!! We know where we will be going from now on. Just wanted to Thank you so very much for taking care of my husband. 😊

Ju
Review №27

I would highly recommend this dental clinic to any family member and friends. My experience overall was amazing. From the moment I called to try and get in to the moment I walked out. I spoke to sherry on the phone and she was extremely helpful and kind. Dr. Gates and the assistant Grecia made my experience beyond amazing. I walked in with the worst pain ever and walked out so happy ! This has been the first dental clinic where everyone had the best customer service ever ! Will definitely be returning.

Ch
Review №28

This place is AMAZING!! Went in for a sudden toothache, and was examined immediately. The staff is very receptive and put me at ease. Dr. Nguyen and the medical assistants are very thorough in explaining what treatment is needed. Im not afraid of the dentist, but having them give a blanket was quite nice. If anyone has an emergency, or even need a general dentist, you should consider this office!!

Pa
Review №29

This place is a joke!! 24hr :DDDD I called all weekend, left countless messages, they finally called me back today....Tuesday!!!! 4 days later!!! No thanks:|

ka
Review №30

My son has been here twice before in agonizing pain. Both times they got him in immediately. He praised them for their gentleness and kindness. Once again today he is in agonizing pain and has been for a week now. I called today and he is on his way there now. They are amazing!!!!

ma
Review №31

The weekend staff provided such great customer service and was very kind. Dr. Gates was patient and was kind. Tiffany helped me calm my fears and was a great reassurance. Elena at the front desk took my call, and fit me in! Im glad they are open on the weekends! Im going back and got my entire family wanting to go!

Je
Review №32

Ive had this painful toothache for about two weeks now. My tooth was decayed and partly broken, exposing the nerve. I was on every medication you could think of and nothing worked! I finally looked online and found great reviews for On Call Dental. Let me just tell you, the reviews were right ! The staff was super friendly and the appointment time was honored ( not like other places where they have you waiting for hours before youre seen). The doctor was very friendly and made me feel comfortable. I explained how sensitive I was to pain and he assured me hed be as gentle as he could be. I was done shortly after and was offered a free follow up in two weeks. Overall, this was a great experience! They scheduled me promptly and the process was smooth. The price for my extraction was also reasonable. If you are experiencing pain, Id highly recommend you stop by!

Ki
Review №33

Very helpful and kind 💕

Al
Review №34

My experience at OnCall Dental was great! The staff and Dr. Thomas Nguyen made me feel so comfortable. Dr. Nguyen extracted my top wisdom teeth in less than 5 minutes I didn’t feel a thing. Also I didn’t have to take the pain killers I was prescribed because I had no pain at all but I did get a bit swollen but that is totally normal and the healing process was fast! I am definitely going back for future dental work!

su
Review №35

Dr Nguyen, Rebekah, Phyllis, Nancy, Tiffany and Hanna did an outstanding job for myself and my husband Bill. I would highly recommend them to everyone. Great people

Ch
Review №36

This is an amazing office, with great staff. Nancy, Angelica, Dr. Nguyen and Phyllis are very pleasant people. I went in for a severe toothache and needed relief as soon as possible, I was seen that very day. I was in so much pain it was unbearable, I arrived and I was taken care of with thanks to Dr. Nguyen, he informed me of my possible options and the outcomes of both options. I was treated like family by all the staff and Angelica really made an impact on my experience, she was very friendly and super nice, I was at ease and comfortable and left the office with two extractions but pain free! I will be returning here for future care. Thank you Nancy for the initial phone call and your reassurance that I could be seen that very day and Thank you Phyllis for your awesomeness as well and the great conversation before I left the office.

Ju
Review №37

Great place I will be telling my family and friends about them. I was in so much pain and they took care of me fast.. They are so nice and respectful from the front desk to the back... U are all Awesome Thank you all so so much... Keep up the great work u ladys and gentlemen do........

Ad
Review №38

Easy going staff I would recommend to friends and family . I grew up terrified of the dentist but the people here really make the experience easy and comfortable .

In
Review №39

Dr. Nuygen was an excellent, professional dentist. Happy but, pleasant attitude. He was very observant of my physical response, ( tension of my body, clutched fist, goose bumps, offering a blanket). I felt relieved, knowing he was aware of my fear. He and the team of assistance were very professional 😁.I am looking forward to making them my Dental office.The office manager, was extremely efficient!

Ja
Review №40

I went in they greeted me and asked if I need water or coffee. The environment was different, its more relaxing not so much like the usual dentist place. The visit did not take that long, the pain that was killing me and made me miss work was gone they got rid of it. It was that Quick . And special thanks to Dr. T. Nguyen and Tiffany and the other staff

El
Review №41

Wonderful same day service. I was greeted by two very friendly ladies in front office. Everything was explained thoroughly by Dr. Nguyen. I’m glad I’ve finally become established with a dentist I’m comfortable with This amazing team of people made me feel welcome and comfortable. Thank you all so much!!

Ke
Review №42

This is my new dental office. The staff was extremely friendly and knowledgeable. I needed an emergency tooth extraction. They did it on a Sunday. There a 24/7 on call which is great because tooth pain doesnt just happen Monday through Friday. Lovely office.

St
Review №43

This place is so awesome! Best dental office I have ever found. The staff is friendly and knowledgeable and the office is clean and inviting. I have seen both dentist now and they are amazing and make you feel relaxed!

Ca
Review №44

I cannot express the gratitude I have for this office. I came into the office today 30 minutes before they were to close in severe pain and half my face swollen. The entire staff stayed an hour later after they closed to take care of me in my pain. Not one of them was annoyed or upset that they had to stay late on a Sunday and they made me feel very comfortable. Excellent care and excellent service. I will definitely be a long time customer.

Sh
Review №45

What an amazing staff!!! I had to have a tooth extracted today and couldn’t get into my regular dentist. I walked in to OnCall and they assisted me immediately. The entire staff was caring and kind. They did everything possible to make me comfortable. The procedure was relatively painless. The doctor made sure of that. I would highky recommend them without hesitation.

Sh
Review №46

Best dental experience Ive ever had, by far! I woke up with a swollen face and terrible tooth pain under a broken tooth of mine. Called that morning, got an appointment that morning, out by lunch time. Tooth pulled, no more pain, and Im back on my way to my Holiday plans without issue. Thank you Dr. Nguyen, Phyllis, Angelica, and EVERYONE ELSE!

Ma
Review №47

As an over the road truck driver, it’s hard to find a place that can take me right in.. (on short notice) everyone was extremely nice, good morale!They got me in and fixed what needed to be fixed, the dentist Steve, was very gentle and cautious about my comfort level not just in the “pain” area.I think I found my new place!!!Would recommend this to anyone

Sa
Review №48

Amazing experience! I knocked out my front tooth venier on a Sunday was still able to be seen! The staff was so kind and the dentist and assistant were thorough. Recommending to anyone who’s dental office isn’t open on weekends!

Ry
Review №49

Great staff, they made me feel so comfortable and welcome. Dr. Nguyen took his time to explain every procedure, no pain with my extraction. Very professional and caring. I highly recommend ONCall dental, I had very pleasant experience.

ma
Review №50

My first time going there. It’s great they are so friendly and nice. They really know what they are doing. And the best part is that you feel no pain at all! I had to take out my wisdom tooth because of an infection. I felt no pain at all it was so easy and fast. The wait also isn’t that bad as well, I only waited 20. Over all I would go to the place again if I need to get my teeth taken care of.

Je
Review №51

Came in right before they were going to close and were nice enough to get us in as my daughter had a bad toothache. every person we encountered were amazing and nice. we felt so welcome. not a very long wait. and they were able to fix my daughter up the best of their ability until we could see a specialist. totally recommend this facility to anybody who needs the best care. will definately come back and also use them for all future dental appointments.

Sa
Review №52

So sweet, professional, and quick! They were super understanding and helpful with my financial situation and everyone was so caring and supportive. Definitely coming back ☺️

Ke
Review №53

I’ve been to several dental facilities over the years and the staff I met this past week and also on the weekend were by far the most professional and welcoming. The staff was phenomenal. As soon as I got home I raved about the staff and facilities to my wife. I told her I found our family dentist.Kevin Gill

Au
Review №54

While we didnt get a chance to utilize their services, they were more than willing to work around their schedule to try to get my father in during an emergency dental situation asap.The two receptionists were both very kind and helpful.

Ri
Review №55

I called for a loose front tooth at 10:30am and got an appointment for 11:50am I was home before 2pm! I was treated like GOLD! I have never had a pleasurable experience with dentists before today! God bless this office 🙏🏽! Thank you 😊Mirelez Wellness dentistry! Who does that? 😳 Im going to bring them breakfast one day next week, to show my appreciation.

Ri
Review №56

The lady at the front desk is very friendly and caring. Very thankful they were able to accommodate me as a walk-in on a Sunday for an absess. They seen me right away. DR Rinker was awesome! Very friendly and great at his job his Assistant was also very friendly! I would highly recommend this place! I am now pain free

Ce
Review №57

I have had HORRIBLE dental experiences so I have always been scared of the dentist. All of that changed when I came here! They were so pleasant, knowledgeable, and caring! They treated me like an actual patient instead of a number. Thank you so much for helping me!

Gi
Review №58

Great experience! I had a toothache after Christmas and my dentist was not available! They took me in that day and performed a route canal the next day! The staff and doctor were extremely helpful, professional, and caring! I would highly recommend them!

Br
Review №59

Last night I experienced the worst tooth pain I’ve ever had, and being new to town I hadn’t yet found a dentist. This morning as I searched for an office that would be open on a weekend I found OnCall Dental. The staff is extremely friendly and kind. They made me feel so comfortable in a setting that normally has me so nervous. They were very detailed in their explanation of everything that was going on, and gave me several options for what we could do for my teeth. Upon leaving they even discussed dental insurance with me, and they offer their own plan! I left feeling ten times better than when I arrived, and with the comfort of knowing I now have somewhere great I can come to in my new area!

Ca
Review №60

Friendly staff and outstanding service. I was a first time patient and a walk-in. I was treated very kindly and professional work was done to my tooth. I am now pain free and definitely feeling better than I was when I first walked in. Highly recommendable!

Jo
Review №61

My visit was beyond my expectations. The office staff was friendly, accomidating and went above and beyond in calming my anxiety. The office atmosphere is perfect! The Dr was attentive and I really appreciate the follow up and concern. Thank you.

Ti
Review №62

It was a great experience, even though I was in pain and had my tooth pulled instead of going to Church. From the first call with the clerical staff I felt relaxed and valued. It was more like a spa to me. The dental assistant was great, sorry I forgot your name. To top it off, Dr Nguyen put me at ease, I felt like I was with a friend, even though not many of my friends stick their hands in my mouth. It was a great experience and I plan to be back. Even with a slightly higher co-pay, since it is out of net-work for my insurance, it is worth it for me to pay a little more and getting much more in return..

Aa
Review №63

OnCall Dental Urgent Care is excellent!I had the best experience.Dr. Mike and his office staff are wonderful they took care of me right away.Truly happy to have found this office.

Vi
Review №64

I haven’t been to the dentist in years due to my anxiety and fears. From the moment I walked in the staff at On Call were so friendly and kind but most of compassionate. I had to get 2 of my teeth pulled and the doctor was so patient. I couldn’t believe it. The dental assistant was so encouraging throughout the whole process. I’m so impressed and all my fears I had are gone and I will definitely be going back! Thank you On Call Dental for making my experience a great one!

Lu
Review №65

The team was professional and was sure that I did not have another mishap or bad experience like the dental office before them. I wanted to hug everyone there for restoring my comfort level and doing away with my pain! I’m switching dentist and moving my entire family over to their office.

Li
Review №66

I was nervous to come in because I am new to the area and I had no dentists to turn to when I was having wisdom teeth pain. I was immediately put at ease with how kind the staff is. Dr. Nguyen was great and was able to relate to me, making me much more comfortable.

Me
Review №67

Dr. Nguyen has a lovely demeanor. He was attentive, regularly checking in during the procedure to ensure my comfort. He walked me through everything step by step.

Ma
Review №68

I was in so much pain and the Dr and staff were able to help me on short notice. They were very kind and helpful. Looking forward to keep coming here and I would highly recommend

Ki
Review №69

I had been needing some work done on my molar teeth due to some decay. I was just passing by when I saw their sign that caught my attention, Dental Walk-In, Welcome. Of course, with any walk-in appointment, the wait time can last awhile. But, hey, they were happy to squeeze me into their busy schedule so I gladly waited.Everyone from the front end office to the staff in the back office was super friendly and professional. I love their hospitality. I was offered water, tea, and coffee by several different staff during my visit. while I waited in the treatment room, I was given the TV remote! I had my very own TV screen to watch. I felt very comfortable and at ease.I had the pleasure of being Dr. Nguyen patient. He took very great care of me and took his time treating my teeth. During my treatment, I was given shades to wear so the bright light above wouldnt hurt my eyes. That was very thoughtful and made a huge difference. After treating my teeth and filling it, my teeth look so natural and beautiful.I have to mention that I dont have dental insurance so I paid out of pocket with my own money. They do offer a great dental plan for patients like me who dont have their own dental insurance. Its a great investment, two cleanings, two exams, one complete x-ray, and 20% off all treatment. Now theres more to that dental insurance, I only wrote what caught my eyes and interest. Sadly, I didnt do the math and realized it later that it would have been better to pay an additional money to get their dental plan and save more money for my future treatment. Their dental plan would have covered the limited exam I received that day AND I would have received the 20% off for my treatment. Yeah, so Im really kicking myself now for now realizing this sooner. When youre a single mom and working part-time, you need to budget better.I do plan to go back and get more treatment done and purchase the dental plan.Some other things I like to mention before ending my review:-the restroom was very clean and offered mouthwash, toothbrushes, and toothpaste.-the whole facility was clean and had great decorations and family portraits.-I loved how I was able to lay down and watch TV while getting my teeth treated. It was a great way to distract my mind so I wasnt terrified.-I liked how the back office offered lip balm and floss key chains to patients.-AND most importantly, I didnt know I was Dr. Nguyen last patient for the day until I was paying for my treatment and overheard him talking about his plans for the evening now that he was off. Usually, you get the dreaded attitude because the doctor just wants to go home. But Dr. Nguyen was the complete opposite. He really took his time to take care of me. He didnt rush through the procedure. He was in full spirit and was outgoing. We talked and laugh throughout my procedure. AND I WAS HIS LAST PATIENT. He really is passionate about his work and patient. And made a great impression on me.

Eu
Review №70

The staff was very compassionate. They were great at making my boyfriend at ease. I would highly recommend their services.

mi
Review №71

This place is amazing. Staff and dentist were great made sure i was always comfortable answered all my questions. I am terrified of dentist and waited way too long to go but they just changed my mind.

NI
Review №72

EXCELLENT JOB VERY FRIENDLY AND PROFESSIONAL WILL BE BACK 🤗

Ta
Review №73

First time here took care of my boyfriend to get his wisdom teeth removed . Totally recommend very nice and friendly and care about you. They also work with a great plan if you don’t have any insurance.Thank you dr Nguyen , danae and Phillis !

An
Review №74

Thank the front office staff as well the doctor and assistant were amazing on my taking good care of me by asking questions about pain and if was comfortable enough before I got my extraction, my visit went smooth and I was out before noon, as well I am going to soo recommend them full 100℅

Al
Review №75

I have a huge insane fear of dentists... it’s horrible. I have never met such patient and understanding people! They did literally everything they could to make me feel comfortable with the whole process. And I now have an appointment next week to come in and have the necessary work done on my teeth. And I am still a little nervous but not nearly as scared as I was before.

mi
Review №76

I walked in in terrible shape. But everyone from the front desk all the way to the dentist really made me feel at ease. This place many feel like everyone genuinelycared about what was going on with me and how to make it better. Lisa and Dr. Mike were absolute angels in my day of hell

Jo
Review №77

The staff at On Call Dental hold to the highest standards. Dr. Mirelez and Dr. Winn were very thorough in laying out my options, and carrying out my preferences for treatment. I highly recommend their practice to anyone looking for high quality dental service.

Er
Review №78

Great visit...everything that was explained to me was in terms I can understand, and the work was painless. I would recommend to anyone. Great staff, i’ll Be back soon.

Ke
Review №79

This past Saturday, I found myself in considerable pain but was unable to see my regular dentist because his office is closed on weekends. I went online and decided to show up at OnCall Dental when their office opened. What drew me was their impressive reviews - reviews I quickly learned were well-deserved. The facility is state-of-the-art and the staff - from Phyllis at the front desk to Tiffani, one of the technicians - is friendly and professional. The dentist, Dr. Nguyen, looked over the x-rays and examined me. He patiently explained that I had a calcified necrotic tooth and went over the treatment options. If you were my sister, this is what I would recommend he said of one of the options - something I deeply appreciated. I would like to add my high praise to others comments. This is a top-flight operation, one Im grateful to have discovered.

Be
Review №80

Amazing place!!! Really make you feel better and do their best to please you with whatever problem you have!

Ne
Review №81

I was truly amazed on every little experience I had with On Call Dental. From filling paper work out, one on one with the Dentist, to checking out. Couldn’t be happier with my visit!

na
Review №82

Well Ill be! Today was the best experience I have had in a decade! Staff was amazing, not to mention diggin the decor. Thank you to the entire staff for taking such good care of me today. You exemplify what a dentist office should be across the board. Everywhere! I am coming back and Im not a bit afraid. Kudos to you all!#gratefulpatient

Me
Review №83

Best service with great staff and wonderful dentist. Overall wonderful experience with excellent patient care service.

Ma
Review №84

Very friendly staff awesome pay planes I really recommend this place the best part is that they are open on Sunday.... thank you guy’s so much.

Tr
Review №85

I really felt at home ive never liked the dentist in my life. but at on call dentist urgent care really made me feel relaxed and they cared for my pain and health. As soon as you have an appointment they see you right away. They offer you a friendly environment and offer you support as well as water too drink. Everyone has a great attitude and there very respectful and they get right down to the problem. Im proud and happy to call this my new dentist and DR Nguyen was a great dentist. Not once did i feel pain during the extraction or after. Great person to talk with. And they all work with you as a team

Ca
Review №86

I called after hours with an awful tooth ache, they got me in the next day. Very pleasant staff and the dr was wonderful. They explained all my options and worked well with me.

Da
Review №87

I had an emergency dental need and they were available when I needed them. The staff was very helpful and very thorough in the options for my situation. I reccomend them for any of your dental needs. I will be continuing to use them as my primary dentist.

Kr
Review №88

Amazing place! Great staff and affordable service. Definitely will be coming back. R

vi
Review №89

Top-notch, friendly service from every member of the staff made my visit easy and comfortable.

Br
Review №90

Amazing staff and facility! Wish I would of found them along time ago. They helped me when no one else would.

Ni
Review №91

Quick and painless. Very fast too. I am very satisfied.

Am
Review №92

Absolutely amazing!!!! The staff is so friendly and helpful and made the whole process enjoyable aside from the fact youre having a tooth pulled.

Ja
Review №93

Great experience with extremely knowledgeable and friendly staff. The atmosphere is really welcoming, I wish I would have found them sooner!

Kr
Review №94

My husband was up all night with a toothache and we searched for a dentist open on Saturday and found Oncall Dental. We called as soon as they opened and from the first phone call to the end of the visit the staff was so friendly, professional and personable. We were geeeted right away, asked if we wanted coffee or water and the office and examination room was very clean and nicely decorated.They took their time to figure out exactly which tooth was causing the pain because my husband couldnt pinpoint where the pain was coming from. He ended up having to have his wisdom tooth pulled. They explained everything as they went and my husband was very impressed with the care he was given. We were both very pleased with the experience. I highly recommend this dental office.

Du
Review №95

Great facility, great staff and so happy I was told to go here.

Os
Review №96

Great experience from all the staff, chip a tooth and they were able to help immediately.

Vi
Review №97

Dr Nygeun was recommended by a friendHe did my exam told me what needed to be done .I paid 3000.00 up front .he pulled teeth out and put in graphs for implants.he also are a temporary plate where teen were missing which was in front.after surgery I had to wait for it to heal for implants. In the mean time my plate broke so no teeth again. I went back and they refused to replace my plate unless I paid 900.00 upfront. I left crying with no front teeth .at the time o was on unemployment they refuse taking psymentsAfter paying them 3000.00 up front that visit was 300.00 to tell my they need money first .so now I have no front teeth and no other dentist will work on another dentist work to put in implantsSo o wasted all my money on an incomplete job and looks worse then when I started .

Ra
Review №98

Didnt answer phone at 3am and hasnt returned voicemail by lunchtime. Dont list yourself as 24/7 emergency dental if I cant call with an absess at 3am and even get an answer if youll help me.

Le
Review №99

Had not been to the dentist in over 20 years due to a traumatic experience as a child. I had been living in constant pain for months. I wasnt sleeping or eating and living in misery because of fear. Dr. Nyguen & his staff were extremely understanding & gentle. They explained the entire procedure and answered all of my questions. There were times during the procedure when I would feel afraid and Dr. Nyguen would stop and not start again until I was ready. That really made the difference for me. Dr. Nyguen & his staff have earned my trust & I will be going to his office for all of my future dental needs.

Mi
Review №100

Our OnCall Dental experience was absolutely amazing! Walking into a dentist office can always be nerve racking especially when your loved one is in pain and suffering with toothaches. But being able to go in on a weekend to fit our crazy schedule was so convienient, we are so appreciative for the work that was done on my family’s teeth. The office is so clean, beautiful, and MODERN it helps ease the dentist nerves. Not to mention it smells delightful, a total Zen like atmosphere that helps you feel at peace. Phyllis at the front desk was so sweet and helped us with any question or concern with a smile on her face! Geneve helped us with X rays on all modern up to date technology we were amazed!! She helped us with any questions and concerns we had and explained the root canal process to us like a professional should! Dr. Nygugen was amazing! He came in and solved all our problems by telling us the best solution to the tooth decay for my loved one! He went to work immediately with geniuine care! Their knowledge and team work helped the process go by smoothly with no painful doctor visits. The doctor worked with us to help get us the best results we could at a price we couldn’t be more happier with! They truly care about your teeth and not just about your money!! Thank you so much OnCall dental for your work and for putting a smile on our faces! Thank you Dr. Nygugen for taking the miserable pain away from my boyfriend! I haven’t seen him smile so big in a long time, or eat ice cream and drink cold water with out misery! Thank you for making this experience as painless as possible!

Information
48 Photos
100 Comments
4.9 Rating
  • Address:5492 N Palm Ave ste a, Fresno, CA 93704, United States
  • Site:https://www.oncalldentalfresno.com/
  • Phone:+1 559-472-0124
Categories
  • Cosmetic dentist
  • Emergency dental service
  • Dentist
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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