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Stanton Optical
7031 N Blackstone Ave, Fresno, CA 93650, United States
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Review №1

I give my full endorsement to this Stanton location. These guys will take good care of you. Initially I went in before the pandemic and had ordered 2 pairs of glasses but once the pandemic hit I’d lost my job and had no way of paying for the full price of these glasses…. I went in w only enough to pay for 1/2 of one pair and they let me go home w both pairs! Already this was awesome and I’m so thankful! But I’m rough on my glasses unfortunately and needed up breaking both frames, so I went in to see if I couldn’t get them warrentied and since they were within a year of me getting them issued I was able to! And even through they didn’t make the frames anymore Lily from Fresno’s blackstone location went above and beyond for me and got a whole new pair of frames w lenses comped for me. Amazing work guys, I couldn’t be more happy w the services provided to me. Keep it up!!!

Aa
Review №2

Ariana is the best! It Is very clean here. Customer service is great! My kids loved it and dont even want to leave. There is thousands of glasses to choose from. You will be very excited to come and you all will love it:) its a 10/10 for me.

Pa
Review №3

My whole family has been coming here for 8+ yrs and no complains at all! Affordable prices. My husband and I get contacts my kids and their grandparents get glasses and are more than happy every single time with the service! Highly recommend

ru
Review №4

Derrick & Liliana were very professional in helping. I keep losing my glasses and they really stepped up in helping me. I ended up buying 12 sets and all of them will be ready in a few hours. I would totally recommend them and this location.

Ja
Review №5

The hospitality there was great! I didn’t even realize the time fly by. We were helped by everyone possible even when we were already helped. Very great service. Liliana was an amazing employee, she took care of us majority of the time with such patience and kindness. Thank you for all of the help, including finding me some great frames!

Ad
Review №6

This is the best source for 👓. All of us have gotten our glasses here. Best prices. Best deals. Great customer service. Big thanks to Martha C.

Li
Review №7

Jakie was wonderful was understanding on being indecisive 😂 many glasses option I was able to find some in my price range no prop

Ma
Review №8

The staff was very friendly and there is a variety of selection to choose from. The pricing is affordable and was very happy with my purchase. I recommend this place for people who are looking for amazing glasses.

T
Review №9

I had a great experience there! Even on a budget they tried their best to lower down the cost. customer service was great as well.Very efficient and friendly over all!

Ko
Review №10

Went to get an eye exam, they were prompt and quick. They made my night when they were able to replace the lenses in my ten year old glasses. She was also able to make it work with my deal.

Ma
Review №11

Great place to get a nice fairly priced pair of glasses, they were quick, organized and very friendly. Check out was quick and easy. Definitely coming back next time. 👍

Ma
Review №12

I came here in desperate need of glasses the very same day, given that i can’t see much when driving. i brought my own favorite frames and they gladly made that happen for me!! i’m a single mom doing everything alone, so it was a true blessing when they made a way for me to be able to get the glasses same day and within my available budget, i cannot say enough how amazing this place and the staff are!! i just want to personally thank Jackie and Lilly for all of their help and for being so considerate of me and my situation!!! 🥺🤗❤️

Al
Review №13

Jackie and Marta were very nice and welcoming. They both showed high interest in me and made sure I had a great experience. Really helpful and recommended coming here.

ju
Review №14

This is my 1st time at Stanton optical and I am impressed I spent an hour with Martha ,and Lily came up and helped also. I found 2 amazing pair of glasses that Im in love with and Martha helped me try them on so that I felt good about the look. I am going to send lots of my friends in here #1 -10 -10 -10 customer service excellent thank you ladies.

Ro
Review №15

My appointment was at 10:10 on August 3, 2021 and was acknowledged immediately as I walked in. I had to complete 6 pages of questions, some of which, if you couldn’t remember, you were forced to make up something in order to move on. After that I was examined in a virtual meeting by a doctor. Next I was assisted in picking out frames with a wonderful person who really knew her job. I was in and out of Stanton Optical in an hour with my glasses to be ready in one hour. I picked them up later and they were perfect. It was easy and pleasant. My past doctor took about 3 hours for the exam and then I had to wait weeks for my glasses. All in all, I would totally recommend Stanton Optical for your optical needs.

de
Review №16

The manager is is absolutely AMAZING!! She took the time to really get to know my daughter. She was so patient. I’ve never been more happy with the customer service. My daughter’s glasses were broken and I was worried it would be days before we were able to pick up the replacement. They were ready the same day.. 40 mins!!! Amazing! Thank you guys!!❤️💋

Vi
Review №17

Here they have great service and are very friendly. The staff were very nice and polite and they all did an excellent job in helping me with what I needed. I’m highly satisfied and recommend this location to who ever is in need of glasses or contacts!! Thank you Ariana!!

An
Review №18

Stanton Optical is a welcoming, friendly place. They are efficient, but careful in their work. It is our first time there and Martha was very detailed and explained everything to our understanding. They have a great selection of frames and are very helpful.

Pa
Review №19

The people at station optical were helpful and nice as I got my glasses. I had a great experienceat their store. I would recommend the store to anyone.

St
Review №20

My experience at Stanton Optical gets a Five Star Review because of my Sales Associate Marie..she has the experience & knowledge to help with your choice of eyewear and to make sure of the correct fit!I will continue to shop at this location!Thank You Marie

Sh
Review №21

My first review was a 1 star because I did not feel they were listening to me and I did not get what I needed (see pictures below). After a few visits, I got a call from Lily who was AWESOME. She helped me get my transitions and I love them. Thank you Lily!!! My eyes are not watering anymore.

So
Review №22

Most helpful staff I’ve ever met. We were greeted immediately, and when prices exceeded our expectations we were assisted with help to lower the cost. The selection of frames was crazy. Would come again, thank you so much!!

So
Review №23

Our consultant Lizvette was super helpful in providing all information for any questions!

Ma
Review №24

Martha the manager is great , as well a ceaser very understanding nice , great customer service. come & shop 🥰

ma
Review №25

Greeted by sales associate immediately. Not a regular customer but needed nose pads put on my glasses. Sales associate happily helped me and was very Informative with other questions I had. I will definitely come back and recommend Stanton optical to family and friends!

Ma
Review №26

When I walked in they welcomed me! I got seen right away! With the help of nice staff! They were so sweet and helpful I recommend coming here if you need an exam, glasses or eye contacts!

mi
Review №27

Fernando Gonzales was the best at helping at what I needed and showed me all the best options. I will let my family know to come talk with him and all the other helpful stall at the Stanton on Blackston and Herndon..

Jo
Review №28

Was helped almost immediately by staff and all of my questions were answered clearly. I did not really wait long and was even helped out during the final part of purchasing. The staff member named Martha, helped reduce the cost by removing certain fees and advising on other benefits! Overall an easy and swift experience!

Ca
Review №29

Martha, the store manager was excellent! She took care of everything I needed. All staff members were professional and helpful. Great place! I’d recommend it to everyone.

Ma
Review №30

Great experience here! The store manager Martha gave great customer service with great attitude and got everything done in a timely manner. Thanks so much!

Ti
Review №31

Got a schedule quick and they checked me in right away. They are very clean and nice people here. They are very awesome.

Mo
Review №32

I highly recommend!! Such a professional atmosphere and the best service you could ever ask for. The staff are the kindest and sweetest souls too. Very very helpful as well!

Ly
Review №33

Ariana is amazing. She had patience with me on finding the right look and price. I came in with thoughts of frame and cost I wanted and she helped me achieve just that. Had an appointment and I only waited for 5 minutes. In out and got what I wanted. I will definitely be back. Thank you Ariana 😊 ur the best.

Al
Review №34

Very friendly, the place was very clean. The staff were very caring and helpful. All of my questions were answered professionally and with the customer thoughts in mind. The employee Lizvette was Absolutely the best. Not only did she help me pick my pick my glasses she also repaired the ones that were already broken on top of getting me my 2 new one. Best eye examination Ive had And also best customer service Ive had in a while.

Ra
Review №35

The staff was nice there was a couple rude customers but they kept their professionalism. Martha attended me and she was really nice.

Er
Review №36

I would like to rate my experience highly, however I cannot. Anyone who hasnt received their contacts within 3 weeks would absolutely feel negative about this. I went to the store to receive poor customer service, I am awaiting a delivery and still nothing. Ive had to call their customer service and they try to contact this store and they claim that they are too busy to answer. Take your time, and service elsewhere. I would rate 0 stars if I could because Im going on week 4 without my contacts. An entire month, and they still havent shipped the contacts? Extremely unpleasant and unprofessional.

ly
Review №37

There is a young lady there by the name of Karlee that is an absolute joy to work with. She understands customer service. She listens, which is an art, she also looks out for your best interest as far as how much money youre spending and how to maximize your insurance benefits. Really really appreciated her service. She needs a raise and a promotion to Manager! Seriously!

Re
Review №38

Terrible place to get your eye exam. Been over 2 week and still havent received my prescription. I feel my prescription is being delayed due to the fact I will not buy their product. I only need a quick prescription and this place was the only Dr available for my need. well, 2 weeks later and still no prescription. I do not recommend.Update: still waiting on the prescription. For some reason this place wont give you the prescription until after wearing their trial pair of contacts. This place is a joke, I do not recommend this place.

Mu
Review №39

I would not recommend any of my friends to ever visit Stanton. I felt rushed through my eye exam. The test for near vision, the optometrist barely gave me few seconds. She didnt test eyes separately like they do for distant vision test and gave me prescription for both eyes. I was told $30 for eye exam when I called the call center to book an appointment and at the store I was charged $45. The sales staff was super aggressive and pressurized me in buying glasses from them. The attitude at Stanton is strictly to sell sell sell without any consideration for the well being of the customer.

Ra
Review №40

Awesome Service, great with being on a budget with four kids and one needing glasses this was a life saver.Thank you so much. :)

As
Review №41

They was really sweet helped me find glasses

Ju
Review №42

I came in to Stanton optical with 1 pair of glasses missing an arm on my frame and another pair lost. Lily and Jason were able to help me out get 2 pairs of glasses and lens with ease. Even though I was out on my warranty, I’d highly recommend coming in and asking for their help to get your eyes right !

no
Review №43

The entire team was so nice and helpful. Especially Ariana for the great service. She also gave a tip on a good taco truck and that was a bonus. It did end up taking more than hour for a walk-in but it was worth the trip.

Ca
Review №44

The whole visit was very pleasant. Derrick was a great person to work with.He informed us of every step along the way. He is a great people person. Every store needs a Derrick!

Da
Review №45

Felt real comfortable with the person that help me with my glasses I will come back again.

jo
Review №46

Kind of takes awhile to do even with an appointment, but if you dont have any other plans the staff is very friendly and even better the prices are the best. Highly recommend this place. I dont mind one bit waiting for care whether it be medical, dentistry, car, etc....so the almost 2 hour total process for exam and choosing glasses even with an appointment was not really high on my list. I will be definitely going again with an appointment again.

Je
Review №47

Martha was very helpful and very professional. She help me get my son and wife frame and lenes replaced. If you ever got to Stanton optical in Fresno talk to Martha she will make sure your taking care of.

El
Review №48

First time coming to Stanton optical and Lily made my experience here so great , she made me feel at home and answered all my questions and concerns about my lenses. I highly recommend every one to come by and see Lily for any of your optical needs ! Shes the best !

Ha
Review №49

Liz was very helpful she gave me a good deal on my progressive glasses I like her customer service I will come back.

Sa
Review №50

First time here n I loved it... Staff is so friendly and Martha was the best n helped me save money

Da
Review №51

Stanton met my expectations, great selection, most modern tech focused on eye correction Liz helped define the best package for me Thanks.

Je
Review №52

If I could give this place zero starts I would. The manager Lily very is unprofessional. Mistreats customers and her own staff. I’ve heard the way she talks to people. Never going back to this place I didn’t even purchase because of the way she was acting I paid for my exam and left to fill it somewhere else. If it weren’t for the way The manager was acting towards her staff I would have been a happy customer. Stanton optical needs to really look into the store management team of this location. Poor girls working there getting harassed by someone who’s supposed to guide them. No wonder they always need people, nobody can take the attitude and hostility of this manager.

Je
Review №53

Great customer service great deals Martha c makes the impossible happen I would recommend anyone there

Ch
Review №54

A few months ago I came to this location and Karlee helped me get two pair of glasses I adore. Just last month they started feeling a little wobbly and off I took them in and thankfully got Karlee to help me out again! She was able to get them adjusted super quick and the fit like they did when I first got them. Her customer service is great and shes just a gem to be around!

Bi
Review №55

Arinan Was very friendly and answered all my questions I had. I will definitely be coming back! Good customer service overall. Good prices

Su
Review №56

Derrick was very helpful with my glasses. It was a great experience.

Ja
Review №57

Needed glasses quickly. Was able to schedule eye exam and walk out with a pair of glasses by the end of the afternoon. A second more detailed pair ordered. Having never worn glasses, I had many questions. Dalila, very patiently and clearly answered each one. I would say staff went above and beyond to get me set up. Smiles at the end of day. Also want to mention Yubiel, who got me started in the right direction. Thank you Stanton Optical!

Xi
Review №58

I had an amazing first experience with Ariana ! Wonderful costumer service, she was super sweet !

Me
Review №59

Very good service , The Employee Jacki very well in helping me in what i needed. I recommend this place!

Os
Review №60

Enjoyed my experience at this location. The staff was very friendly and helpful. I definitely will be back for my next prescription. Karlee took really good care of me. It felt like she genuinely cared about my vision and my wallet. She was transparent and honest from the beginning. Exquisite customer service really enjoyed my visit. Definitely recommend!

Ya
Review №61

Had an amazing experience! Thanks to Ariana for being so helpful and excellent service!!! Recommend her to all!

Ma
Review №62

I came in today for my mothers first eye exam and everyone was so helpful and they went over every detail when it came to explaining about the eye glass ware and the prices and they tried to accommodate my mother in ever possible way . I totally recommend this location

An
Review №63

I loved the service there Lilly was very helpful and had a very wonderful attitude.They were all great my new place from now on love the service

Aa
Review №64

Love how we always get in and out of here. Never much of a wait and the girls were helpful for us today. Keep up the good work!

Vi
Review №65

Super great customer service, and Yaribel was so sweet and helpful to me! She made the whole process very easy and quick!

Jo
Review №66

Great place. The girl that helped us was super nice and helpful. Would def use again.

El
Review №67

Thank you so much Yubiel so much for helping my mom out today! Great customer services and good deals definitely recommend coming here!!!

Co
Review №68

My experience was excellent very nice and helpful staff I recommend them high

Ar
Review №69

Best place to go to ! Wait aint so bad . Give 5 star

Pr
Review №70

Absolutely fantastic experience getting my glasses and eye exam, left me with tears in my eyes and a smile on my face. Fabulous to say the least.

Ru
Review №71

Best service in town. Raul (lab technician) was very helpful and attentive. Thank you Raul

An
Review №72

I had an amazing experience at Stanton Optical! The eye exam was quick, and there were a lot of cute frames. Yubiel and all of the staff were so kind and helpful. My mask broke while I was in the store, but Yubiel gave me a new one. I got a pair of glasses for a great price, and I can’t wait to wear them!

Ab
Review №73

They do not honor their warranty its a scam stay away.

Ja
Review №74

I came in without an appointment and Martha was so nice and understanding and seen me super quick to go ahead and switch the lenses on my glasses free of charge I high recommend Stanton Optical ! Thank you so much for the fast and quick experience ☺️

Su
Review №75

I went to Stanton optical (Blackstone). A lady named YUBIEL. She is very nice and friendly. She helps me very nicely.

Ma
Review №76

Good customer service, no long waiting, Lizvette sale consultant was really helpful and explain everything really good. Really appreciate their work. Will definitely come again for another eye wear needs.

La
Review №77

I really love the staff at this location, they are professional and helpful. I’ve always been very satisfied with Stanton and their glasses 👓 👍

an
Review №78

They tried to double charge for an insurance covered eye exam. They are over scheduled, under staffed and under trained. The A/C is broken and the place is dirty. No real covid protocol as many people walked around without a mask and all the glasses are being touched and not disinfected. Would not recommend at all.

De
Review №79

Excellent customer service. Helped me with sunglasses. Ariana was very kind and knowledgeable.

re
Review №80

Derrick gave amazing service! definitely the best service i’ve received in a while

No
Review №81

Martha was kind, understanding, and helpful upon telling her that I lost my glasses. Ask for her next time you stop in :)

Me
Review №82

Received great service from this location from associate Yubiel! I went in on my lunch hour and she efficiently helped me and had great customer service. She was very helpful and took her time answering any questions I had and adjusting my glasses! Would definitely recommend!

Sa
Review №83

From the moment I walked I was treated very well. Amy politely greeted me and got me started. Once I had selected a frame I sat down and Karlee helped me. She was awesome! She politely and professionally answered all my questions, and I had a lot of questions. Karlee made sure I got what I wanted, she made me feel like a valued customer. I had never been to Stanton before and I am so glad I went. Great choices, great price, great service.

Jr
Review №84

Great place and great workers!!! With the functions!!!

Al
Review №85

Lilly was spectacular from me entering the store to her assisting me with my issues/concerns and most importantly getting me on my way with new glasses thanx again.

Bi
Review №86

Martha gave us great customer service plus a great and easy eye exam. Definitely recommend to anyone looking for quick eye exam.

Bi
Review №87

Vubiel really helped me out with my glasses and she was really nice and also fun to talk with she made me laugh and u had a fun experience 💕💕

Ta
Review №88

Martha was so nice and helpful, it was a wonderful experience, I can’t wait to come back here in the future!

La
Review №89

Good customer service. Eye exam is done very quickly via video conference, nobody in person, which isnt good or bad, just different. The biggest complaint I have is the store is FILTHY. Numerous really bad carpet stains throughout that appear to never been cleaned. Smears and finger prints everywhere including mirrors and many pairs of sample glasses. Paper trash laying on the floor in corners. In the area where you pick up your glasses there was lense laying on the ground and employees were simply walking around it. Happy with my glasses but wont be returning because of the uncleanness.

Wa
Review №90

The association lizvette was vey helpful and gave me a good price for what I need for my prescription.

ay
Review №91

Yubiel was very helpful. Really liked this place will come back, good service.

Sa
Review №92

Second time coming to this location and I will definitely be back again!!

Je
Review №93

Very sweet, staff. They worked with me generously to accommodate what I was looking for. Yubiel was especially helpful in working individually with both me and my daughter. I will definitely be coming back for any of my eye care needs!

Ro
Review №94

Liz is an awesome employee. Took her time and explain everything and answered all our questions. Very friendly and professional. First time here. We moved up from Southern California. Will highly recommend to all our friends. Prices better than competitors. Thanks Liz

Eb
Review №95

Coming in as a first time customer, everyone was super nice and very helpful. Didn’t wait too long for my exam, and Lily walked me through all the processes and pricing options. Overall, great service and great environment!

Ke
Review №96

Amazing service provided by Yubiel! She was quick, efficient and personable. Would definitely recommend coming by for a new prescription, glasses and/or contacts.

Ju
Review №97

Awesome staff. Got me in and out no problem safe and clean atmosphere.

Ma
Review №98

I went to this place today and Martha explained everything well, she was super nice to us.

Kr
Review №99

Yubiel was great she was very helpful and was on top of getting things taken care of in a timely matter

Gl
Review №100

The manager Lily was absolutely wonderful. She really worked with me on how I can afford the glasses I needed. Best experience ever.....

Information
54 Photos
100 Comments
3.8 Rating
  • Address:7031 N Blackstone Ave, Fresno, CA 93650, United States
  • Site:https://www.stantonoptical.com/locations/fresno-pinedale/?utm_source=google&utm_medium=organic&utm_campaign=Fresno-Local-SO
  • Phone:+1 559-315-2404
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:12–5pm
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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