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Tri-City Optometry
1800 Mowry Ave, Fremont, CA 94538, United States
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al
Review №1

Have had two appointments at this location and each time was pleasant. The ladies in the front are so polite and accommodating and the doctor was always prompt and always ready to answer any questions. Sandra helped me and my husband pick out a perfect pair of glasses that satisfied our likings for a great and affordable price. Great experience & great service. Highly recommend!

Sa
Review №2

I have been a patient of Dr Shital Chatwani for many years. I wasnt able to see her during the week, so I scheduled a Saturday appointment but I wouldnt able to see her until December.That same day one of her staff called me and said that she would able to fit me in earlier.Thank you Dr. Chatwani for squeezing me in despite your busy schedule.

Ry
Review №3

All staff are very friendly. Dr. Young was very nice and informative. She was great at explaining everything she was doing. I have been coming here for 3 years. Nothing bad to say about Tri-City Optometry

Su
Review №4

My teens recently changed their eye doctor from another place nearby and couldn’t be happier with our choice. We were greeted warmly and welcomed into this establishment. The staff offered us drinks while we waited. Dr Samantha Young is extremely knowledgeable and took her time to explain to my children. I highly recommend her. The opticians were also very helpful.

Be
Review №5

Im so happy that a find a place that really cares about patients who has a disabilities. All the people are really nice and helpful. But Brandon is the best one. He was so patient with my son and for me it is A++++++++++.👏👏👏

13
Review №6

I have been going to Tri city optometry for 20 years. Dr. Samantha Young was super polite, friendly, and knowledgeable. She listened to my concerns and was not troubled when I asked her to explain terms or reasons regarding the health and conditions with my eyes. I didn’t feel rushed and felt like I could speak up while in the exam. I will definitely be going back to her! All the staff here were polite and patient. Thank you for a great experience!In regards to the pandemic, everyone was masked and asked all people inside to wear masks. They thoroughly cleaned everything before and after I touched it. I felt safe here.

He
Review №7

First time visiting Tri-City Optometry for my annual eye exam. Was blown away at how big the facility is. Lots of frames to choose from!! Staff was all very friendly. Optometrist was very knowledgeable and helpful. I really enjoyed my experience and plan to come back year after year. Highly recommend this place for anyone out there looking for an Optometrist.

So
Review №8

Ive only had great experiences here. The staff is extremely friendly and considerate. Ive been a regular with Dr. Young and she is fantastic. Really takes the time to explain everything and present options for a well rounded care plan. Highly recommend this practice if youre looking for good eye care!

li
Review №9

Just loved this place! I give them hands down 5 stars because that’s the what they gave me! Dr Young is so nice and patient and great at what she does! The girls In front that help with choosing the right frames are so sweet and really know their stuff!!! And on top of all that they actually sent me to have something double checked at Kaiser to make sure there wasn’t seriously wrong with my eye before giving me my RX! The office is really nice with all the fancy machines and scanners you could possibly imagine!!! All in all very impressed with everything!!!

Ar
Review №10

Went in for an exam and a new pair of glasses. They had very reasonable Covid procedures and everything was clean. Staff were very friendly and was in and out in less than an hour. Highly recommend.

Br
Review №11

Great staff and always looking out for their patients!

Ro
Review №12

Was here for a noon appointment. Everything was taken care of professionally and efficiently.I was out in 40 minutes. I had all my questions answered and everyone was really nice.Would certainly come back 😄

Wi
Review №13

I came in today to address a confusion I had with my prescription and Annel was extremely helpful and patient with me. She was very professional and explained everything that I needed to know. Teresa was also very pleasant and accommodating and makes you feel at ease. Customer service truly at its best.

Md
Review №14

The staff at Tri-City Optometry always have a smile and in times like these, are very conscientious about hand hygiene and patient safety. The office is very spacious, modern, and the selection is plentiful! They always are helpful and caring. I highly recommend Tri-City Optometry for you eye care and needs!

Sa
Review №15

I saw Dr. Shital Chatwani for my routine annual eye test today. She is extremely thorough and does a very comprehensive exam of your eyes, addressed my severe dry eye condition with some potential solutions. I have seen several optometrists in the last 20+ years, she is probably the best I have seen so far. They have some amazing collection of frames too.

Di
Review №16

This office is FANTASTIC! Excellent service! Great medical care! If you go to anyone else, you are justplain “ LOCO!”. Diego

Ro
Review №17

Tri-City optometry was a superb experience. My daughter and had our appointments back to back. It was done very professionally and we were in and out in no time. Eye glasses were also very affordable. Staff was super friendly and so were the doctors. Definitely the right place for our whole family. Will be going back again next year for the yearly eye check up.

Is
Review №18

Everyone there is super nice and welcoming I genuinely enjoyed my visit and can’t wait to go back

Om
Review №19

Extremely friendly doctors and staff. Would definitely recommend going here.

Su
Review №20

Tri-City Optometry is a very professional place. Dr. Young is extremely kind and has a lot of expertise in getting the most accurate prescription. The staff is super helpful with picking it the right frames. I highly recommend.

C
Review №21

Always a wonderful experience at Tri City Optometry… professional staff, state of the art equipment & meticulous care.

Sh
Review №22

We love having our eyes checked by Dr. C, she’s an amazing doctor and she has great team as well. It’s always a pleasure to visit her office!

Sr
Review №23

We have been coming to Dr. Shital Chatwani since 2014. She is very pleasant and knowledgeable. I highly recommend this practice. Very courteous staff and the process was very simple as we could complete the intake form online and they have great safety measures in place. Jody has always been very helpful in the process of picking out glasses and is very informative on what will work best. Overall a great experience.

An
Review №24

Both me and my husband have been patients here for 4 years and always had great experience. Dr. Young is the best! She does my exams every year and she is always sweet and attentive to details. She takes time to explain me everything and answers all my questions. Other staff members are great too! Also I’d like to note that the place itself looks nice and modern, all exam rooms look clean, pretty good selection of frames as well. And they take great precautions during the pandemic: they ask to sanitize your hands upon arrival, they let patients in and out from different doors to minimize unnecessary contact. All equipment is well sanitized before every use. Patients are allowed to try on different frames but frames are returned back only after being sanitized. Thank you for doing great job guys!

Sf
Review №25

My family and I have been patients for well over 15 years when Dr Chatwani first purchased her practice in Newark. I was a patient of the former owner. She is amazing, shes engaging, extremely knowledgeable, and accommodating. Her practice utilizes the latest technology, and she takes the time to answer your questions and address any concerns. She takes the time to inquire about my kids. The office is very beautiful. Her selection of frames are awesome, I always get tons of compliments on my glasses. Her staff is truly a reflection of her.

Am
Review №26

Don’t where those 5 stars coming from. The staffs are nice but the eyeglasses doesn’t meet the spec you choose. I ordered a prescriptive eyeglasses with high index. However, the eyeglasses came out to be twice thick as my current glasses and my presentation just went up from 500 to 525. The staff explained that it’s the frame size problem. It is NOT because my current frame has the same size. They don’t meet the high index of my order and just found excuse for it. Please go check your glasses and make sure it has the features you order!!!

ev
Review №27

Great business. Perfect blend of professionalism and personable staff. State of the art equipment and great selection of frames in a very clean office.

Sh
Review №28

It was a great experience. Dr. Samantha Young was very good and patiently explained us in detail about eye test results. I am surely going back to Tri-City Optometry next year.

Ca
Review №29

Took my whole family for a checkup and new glasses. The office was very clean and professional looking. The staff was amazing and friendly. The optometrist Sam was so nice and encouraging. Overall, I highly recommend!

Ju
Review №30

This is the best Optometry in town. Great service and good doctors as well.

jo
Review №31

My wife and I visited the clinic for our annual eye check up and met Dr Young for the first time. We are very happy at the thoroughness of her exams, clear explanations in answering our questions and her professional courtesy! The clinic staff too were very nice and helpful (for patiently fixing my last year’s eyeglasses that broke during a fall).I highly recommend Tri-City Optometry!

Hi
Review №32

Excellent clinic for your optical needs. Everything is digital - from checkin forms (which they send a day before) to eye-exam. I was in and out in about 30 mins. Dr. Sonal Sheth Chatwani is excellent. She listens to your questions patiently, explains details about eye health and takes time to do a thorough eye exam. Staff is super friendly and very easy to work with. Office interior is meticulously designed and process is very streamlined. Highly recommended. Thank you Dr. Chatwani and team.

Na
Review №33

Excellent selection of glasses and great customer care. Teresa the eyeglass manager was very helpfulDr. Young is an outstanding eye doc and was very thorough with the eye exam and also very kind and comfortingI highly recommend Tri City OptometryThanks

Fr
Review №34

Very friendly staff and a clean place. We will definitely return.

De
Review №35

All 3 of the people that helped me were really good and I would refer anyone that needs new glasses or contacts i forgot the 3 staff members that helped me and they offered me water tea or coffee but thanks for all the help I needed looking forward to seeing me next year

Pr
Review №36

I just finished up with my eye appointment with Dr. Young. She is knowledgeable and she’s absolutely delightful. I also picked out my progressives and ALL the staff are very helpful and kind. Dr. Chatwani is awesome and she has an awesome team! Thank you for making my experience such a wonderful one! My entire family will go nowhere else!🙏

Gi
Review №37

Best optometrist in the area!Great service! And very friendly.Large selection for glasses.

He
Review №38

Very nice OPTOMITRIST’s/ doctors working there.Clean facility and friendly people.

Mu
Review №39

I was pleasant experience. We are happy with their service. Employees are friendly.

Ry
Review №40

Ive had Tri-City and Dr. Chatwani for quite some time now. Always a great experience with doc and her team. She does excellent work and keeps up well with her clients.

or
Review №41

I always have a great experience here at Tri-city optometry. From the doctors to the opticians all staff are great and very helpful. I’ve been coming here probably for more than 10 years now and they are top in my book.

Yv
Review №42

What a spectacular and immaculate clean place. The workers are all professional, and the doctor was wonderful. I love this place!

Je
Review №43

My optometrist was very friendly and Informative. The Eye glass specialist helped me pick out a great frame for both my eyeglasses and sunglasses all at a great value and within my budget . I’ll be coming back for sure!

Ha
Review №44

First the good: the business location is very neat and they have taken all the Covid precautions. The appointments are spaced out such that there is not a lot of crowd at the location.The bad: There is a conscious effort to upsell at every instance. I understand that the doctors do not accept a cornea report from another location, but I was extremely upset when I was not given my prescription. I have been trying to ask for 2 weeks (via mail, phone and their online request form) to get my prescription. But its quite apparent that they block access to the patients prescription because they want us to purchase glasses only from them.

Sa
Review №45

Love that place. Everybody is very friendly and very nice.

Na
Review №46

They were amazing!! I’ve never felt so comfortable! They are all fun and sweet !!! Will definitely recommend!!! Can’t wait to come back again!

Ab
Review №47

Excellent doctor with wonderful and friendly staff. The staff followed every COVID protocol and it made me feel completely safe. Kudos on that 👏🏽

Ne
Review №48

Very good staff and very efficient .

Ma
Review №49

Great facility, great employees and doctors, great service, just a great overall place to go!

St
Review №50

Dr Young was very professional, thorough and kind!

Pr
Review №51

Dr chatwani and her team goes above and beyondTo help their patients and I absolutely love the newOffice....very upscale, modern and latest technologyWith ZIESS lens.They fitted my daughter with contact lens and gave her freedom from her glasses.Love this office and highly recommend you to visit it.

ra
Review №52

I love this place. No complaints👍

wi
Review №53

They were very friendly personal and knowledgeable. My kiddo felt very comfortable which is usually hard to do. Many frames to pick from....all styles and prices. Really great experience.

Ne
Review №54

Giving it a one star for service. No doubt doctor is good. The frame we ordered for prescription glasses was replaced by another color. On calling they lied that they mentioned to me that it will be replaced once the required color will be available. They never called back. Apparently doctor suggested to avail the free sunglasses as per my insurance before the year ends. Price of sunglasses were unduly bloated . We did a mistake of using one complementary pair of sunglasses just before the end of the year thinking we can get prescription glasses , an extra pair, at the start of the next year. Now they say you cannot order another pair of prescription glasses by the end of this year. I expect the right Info to be given to customer and help them make right choices . They know better and first time customers might be amateur making right decisions.

Th
Review №55

Love this place! Everyone is very friendly and knowledgeable. They have a atmosphere that make you feel like you are part of the family. The office is so clean and nice and the selection of frames is top quality.

Je
Review №56

I saw Dr. Young here who was very thorough in her exam and took the time to explain every step and things I should watch out for for my eye health.And shoutout to Jody. I have been to a few different optometrists and have never gotten the kind of service Jodi provided. My prescription is ~very~ high which has made my search for glasses difficult. Jody gave me VIP treatment and patiently advised me on various frames to find and order my final frames.

Di
Review №57

I have been going to this office since they opened in Newark. Always great service. Dr. Chatwani is amazing. Shes caring and very knowledgeable. Their new offices are top notch with the latest tech. When its time to pick out new eye wear....JODY is my girl. She is so good at what she does. At any budget Jody can help. Shes got a great eye for what shape, style and color suits your face. I always trust her suggestions and she never disappoints me.

Li
Review №58

The best optometrist I have been to! Dr C always makes you feel like a valued patient and the staff is really attentive and sweet. Not to mention their glasses collection is one of the best! I would highly recommend to anyone looking for a new optometrist.

Ri
Review №59

Dr Chatwani and her top notch professional teamare amazing. She always offers the newest and thebest. I’ve had difficulties in my past experience with other Optometrists. No one could help me with comfort along with good vision in contact lenses. Until Dr C. The new office is Beautiful.Unlike any Optometrist office I’ve ever seen.Her team of professionals know what they are doing. My new eyeglasses are the best. Always a smile from everyone who works there.

Na
Review №60

Dr Chatwani is amazing!I’ve been going to her for nearly 10 years!She’s knowledgeable, kind, and always has the latest technology available.Best of all, she doesn’t push you toward any products or services. Her staff is the same, very kind.The new place she’s at (Mowry by Washington Hospital) is very inviting and relaxing at the same time.I commute over 60 miles to visit her!

Ke
Review №61

It was very good experience for vision checking in Tri-citi Optometry. I obviously refer people to check vision related any problems.

De
Review №62

Dr Chatwani and her staff are awesome. I had some issues with my glasses and everyone there was super helpful. They provided great service with a smile. My whole family goes there now.

Re
Review №63

Great place. I moved to Sac area 2 years ago but stayed with Tri-City Optometry because the Doctors are top notch.

Ja
Review №64

This is a beautiful new office! I found a frame I liked within 15 minutes! The average time for my appointments here is 1.5-2.0 hours.

Ma
Review №65

Dr. Chatwany is great. She is knowledgeable and she is great with kids. The opticians are very nice too.

Sh
Review №66

I have been going to Tri-City Optometry for 10 years now for my regular eye exams, contacts, and glasses needs. Dr Chatwani and her team have always greeted me with a smile and have provided exceptional customer service! :) The eye care here is top notch and Ive never had any issues. Check out the beautiful new facility in Fremont!

Su
Review №67

Great Experience! Yesterday was my first time visit to Tri-City Optometry, very professional staff, explained from their end- what’s covered and what’s not covered by the insurance, what’s remaining and can be availed this year, guided through out the tests- what they are doing. Dr. Shital is awesome; very friendly, knowledgeable. I would recommend anyone and everyone to Tri-City Optometry.

Hu
Review №68

I experienced a better level of care at Tri-City then I have at any other optometrist.

Ne
Review №69

Nice Atmosphere very friendly personnel make you feel comfortable with the knowledge on their job

Sa
Review №70

Excellent doctor. Very friendly and helpful staff members. The store is much less busy than others which I can get more services that I need.

Ju
Review №71

New place is beautiful! Excellent customer service will see you guys soon!!

K
Review №72

Friendly, professional with quality care and service.

Te
Review №73

Nice clean clinic, updated instruments, friendly staff, professional optometrist doctor

Ce
Review №74

Long story short: come see Dr. Chatwani! Coming from someone who has been to 4 other Optometrists prior to her, shes the best! And Ive been coming to her practice for 13+ years aka half my life! PLUS!! shes the Oakland Athletics Optometrists....whats NOT to like!?I absolutely love coming to Tri-City Optometry! I have been coming to see Dr. Chatwani ever since she took over the business location from the previous Optometry that was in Newark....so about 13-14 years! I never miss a year without stopping by to get my vision checked by Dr. Chatwani and catching up. She knows my family and always remembers to ask about all of them. Last year, I changed vision insurance and sadly, it only covers getting my vision checked AT Kaiser. There is no one else I trust to get my vision right other than her! I decided to pay the exam fee out of pocket (thank you FSA! Its $150 btw) and attend my yearly exam. Dr. C took the time to get my vision correct, there was a lot of back and forth trying to her my right eye with the best prescription possible. She doesnt like to double check - she triple checks! Thankfully, only my right eye was an issue and was the culprit for the sinus headaches and vision issues I was experiencing.Afterward, you get to pick out glasses if youd like - or you can bring a pair and just have the prescription updated. I picked out two pairs of glasses - a D&G and Ragbone pair - which I will post when I go pick them up. Also, if you have a Flexible Spending Account and have a balance remaining before the end of the year/spending year, they will cash out the FSA and give you a gift card to spend it on frames, sunglasses, etc.! It gives you another year to use and save it for what youd like.New location is amazing btw. If you went to the previous one in Newark, it was nice and cozy and felt like home - but now its so open, and spacious...which means so many MORE frames to choose from!

Ar
Review №75

This is such a fun and friendly place! I love visiting with Dr. Chatwani during my exams. They are all eager to help me pick out new frames and I truly enjoy the experience. Dr. Chatwani is very health oriented and gives me great advice about how to take the best care of my eyes. I trust her completely.

Ra
Review №76

Dr Chatwani is an amazing optometrist! She has the expertise and the knowledge to be a great doctor!. One of the area she specializes in is scleral lenses for Keratoconus patients and we have had only good experiences as we go through this complicated process. Dr C is so thorough and takes the time to explain the most complicated issues in a very simple manner. She is friendly and compassionate and my children love coming here! Her staff is super energetic and welcoming too and they always greet you with a smile. They go over and beyond what is expected to make sure you are taken care of. They are very easy to work with to coordinate appointment times, contact lens/glasses orders, insurance, and payments. As a physician ,I am impressed with the quality of care this clinic provides and always recommend it to my family and friends.

An
Review №77

Organized, current technology and direct feedback.

Jo
Review №78

Dr. Chatwani is a very good optometrist. Highly recommended.

Ka
Review №79

Excellent doctor, great staff and over all Im satisfied with eye services.

Tu
Review №80

Wonderful people and service, equally important, state of the art diagnostic equipment.Although my family has been going there for last 6 years, it was my first visit, now I know why they always go back !Thanks Doc and the staff.

Ja
Review №81

I have been using Tri City since 2005. All the staff are friendly and courteous and are knowledgable. They explain everthing to you about the whole processs from eye exam to new glasses. I always look forward to seeing them all.

Information
42 Photos
81 Comments
4.8 Rating
  • Address:1800 Mowry Ave, Fremont, CA 94538, United States
  • Site:http://www.tricityeyes.com/
  • Phone:+1 510-602-2020
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–7pm
  • Wednesday:10am–5pm
  • Thursday:10am–7pm
  • Friday:10am–5pm
  • Saturday:9am–2pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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