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Burns Family Dentistry, PC
242 Butler Rd #101, Fredericksburg, VA 22405, United States
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Ph
Review №1

This is a superbly well organized practice, professional in every aspect of their business.Today I was there for “routine” hygiene (cleaning, flossing and fluoride treatment). Myhygienist was thorough, efficient and quick. I was in and out in about half an hour. A couple of months ago I was in for small cavity whichDr. Burns himself took care of without inflicting any discomfort whatsoever. The front office folks are top notch as well. Without the slightest hesitation I would recommend this outfit to anybody.

AZ
Review №2

The dentist I had trusted for over a decade retired, recommending Burns Family Dentistry. This is my second experience with Burns, the first being their initial evaluation plus a cleaning. This time was a cleaning and six-month check up.What a great experience! Up to date equipment for all aspects of cleaning and polishing (Alyssa is quite good).Dr. Preston is personable and efficient. I look forward to continuing as a patient.

Me
Review №3

They worked me into their schedule quickly to fix my dental problem. When I arrived, there was no wait. The staff was very friendly, knowledgeable, and efficient. Dr. Burns is excellent. He fixed my tooth expertly and quickly. I highly recommend this dental office!!

Vi
Review №4

Dr. Burns did a complete exam! not just - look at the panoramic X-Ray. He and his staff makes you feel relaxed & comfortable with the exam. He and his staff explain everything to you so you can understand the treatment plan he is suggesting and why you do or do not what to do something.I had another dentist tell me to just pull all my teeth put in dentures and implants. They never told me or even suggested that I may not be a candidate for implants! When I asked Dr. Burns about the implants he explained with out a lot of work I was not even a candidate for upper implants and showed me why!!Dr. Burns is a wonderful dentist!

Jo
Review №5

Been going to this office practice for over 40 years. Have always been impressed with the quality of dental care and the outstanding attitude of the employees. Always using the latest and best technology and good common sense. I drive a 2 1/2 hour trip because I moved out of the area. Always worth the time.

Bu
Review №6

Burns Family Dentistry represents an exceptionally effective practice in each of its aspects: office staff, dental assistants including the hygienists, and especially the dentists are all first rate. They are efficient, caring, and professional in their treatment of patients. Meanwhile, the equipment they use is state of the art. It’s a pleasure to be a patient of Burns Family Dentistry.

Vi
Review №7

One of the best experiences I have had at a Dentist office. The staff is great and Audrey is a caring compassionate person. Would certainly recommend them to anyone seeking Dental care

Me
Review №8

I have been going to Dr. Preston Burns, III, for 15 years. He and his staff are just incredible! Their expertise in dentistry is reassuring and makes visits more enjoyable. Dr. Preston is always introducing better ways to take care of his patients. You can tell a lot about a doctor by how long staff members stay with an office. There are a few that have been there for many years. I am a nervous Nelly in any dental chair, but I implicitly trust Burns Family Dentistry with my and my familys care. 10/10 👍

Al
Review №9

They were very helpful and explained everything to me. They are very professional and friendly.Sara Philpott

Je
Review №10

Everyone I saw was great. Thisbwaa my first appointment. And they didnt rush me in and out or do a poor cleaning right away. They went through my entire mouth and gave me a good plan of action to take care of what I needed. They showed me the pictures they took and the x rays to explain everything as they told me what was going on. Doctor trusted the hygienist assessment and basically just confirmed. Doctor, hygienist, assistant. All top notch. Sorry I cant remember names!

Jo
Review №11

Dont let the nice decor or pleasant staff fool you. This practice is about money! I was lead to believe the fist evaluation visit was complimentary. NO. I paid $262. to learn it would cost over $3000. to have 7 cavities filled.Ask before having work done

El
Review №12

The best dentist office ever! Besides the assistants and dentist, the office itself was spotlessly clean. The air in the office was pure, no medicinal smells( which make some people nauseated) ( me for one)! Everyone was nice and helpful. I’m so happy I have found some place to feel comfortable and secure.

Wi
Review №13

I experienced laser dentistry this morning and I liked it. Much better than drilling. Also, my time with the the dental hygienist was positive and I felt that my teeth were really cleaned

Ca
Review №14

Most thorough exam my partner ever had. Treatment plan is practical and cost effective. Friendly and professional staff.

Kr
Review №15

Very kind calming environment. The staff worked well together showing mutual respect and kindness towards each other.

Jo
Review №16

I had my best dental experience ever on my last visit. I was able to get treated quickly and all of the staff I dealt with were very friendly and professional.

Be
Review №17

The Burns dental practice is my only place I trust , after not going to dentist bc being fearful of needles in my gums ,drills , and tools for years before, I now have found my home dental place , they are extremely caring , facility and procedures are painless and they do great work!

Ca
Review №18

Everyone at the office is awesome friendly. Dr. Preston Burns is a miracle worker. I have been under his care for many years and he is the only dentist I trust with my smile. He has helped me build my confidence by offering different options that are affordable and catered to my needs.

Ju
Review №19

Excellent visit today, quick, thorough and professional. All parts of office were very clean and pleasant. Questions all answered!👍

or
Review №20

So glad I found them. They are amazing. The best service Ive had with a dentist.

Bu
Review №21

The gracious and professional care offered by the staff of Burns Family Dentistry PC complements the work of the team of dentists -- viz. Preston Burns and his associate(s). Dr. Burns is exceptionally skilled, staying abreast of new developments, and always at the cutting edge of dentistry. The equipment is the best of its kind, The attention to safety during the surreal days of the pandemic has been beyond reproach. Burns Family Dentistry is a genuine asset to the Fredericksburg community, one that I would recommend to everyone with unbridled enthusiasm.

By
Review №22

I broke my rear molar below my gum line and it split in two. My pain was unbearable. I was able to see Dr. Karnes within 5 days and he extracted it in a single visit. Outstanding practice, Dr. Burns and his associate Dr. Karnes are outstanding Oral Surgeons who will plan the treatment plan and get you feeling better.

Lo
Review №23

I was referred here after going to another dentist with a bad experience. I was very impressed from the time I walked in. The staff was very friendly and professional the dental hygienist and Dr. Burns introduced themselves and told me a little bit about their backgrounds and career, I really liked this, that they spent the time. My teeth feel amazing! They took every precaution with Covid restrictions. I will definitely be back! I asked for a couple cards so I could refer them to a friend and family member. Thank you for such a wonderful experience I’m very pleased.

To
Review №24

Very welcoming and extremely thorough during my first visit. Dr. Burns did an excellent job explaining a procedure that needs to be done.All staff were extremely friendly, efficient and caring.

Sa
Review №25

Burns Family Dentistry truly provides a personal and caring touch to your teeth. They explain everything (and more if you ask) about how and why they are checking the health of your teeth, gums, mouth, etc. Their approach is very thorough -- much more than any other dentist Ive had in the past. So glad they are my new family dentist.

Ch
Review №26

Had my 1st visit at Burns Family Dentistry and I have to say I am shocked. I hate going to the dentist and dread going. Every person I came in contact with was really nice and made me feel comfortable. I have Sjogrens Syndrome & have had a hard time finding a dentist that is willing or able to help me. I left Burns Family Dentistry with a options on what to do next & feeling like they cared, not like I wasnt worth the time. For once I dont mind going back!

Ro
Review №27

I had a terrific experience and highly recommend Burns Dentistry!! Amazing staff and amazing doctors. They now have a patient for life!

jo
Review №28

So far so good First time there Staff and Dr great to talk with.

Bo
Review №29

The entire staff was welcoming and professional. They explained every procedure they needed to do. I highly recommend Burns Family Dentistry.

Ja
Review №30

Very efficient. I didnt wait on anyone or anything. Knowledgeable and efficient staff. Very friendly.

Da
Review №31

Friendly, efficient, thorough folks with great attitude and most up-to-date technology and techniques. Pleasant experience all round.

St
Review №32

Very efficient & effective. Thorough cleaning, xrays & check out by Dr Burns in an hour. Covid precautions are superior. Always a good experience despite being the dreaded dentist.

Da
Review №33

This office has completely turned my phobia around. I started going there a year and a half ago because I had a dental emergency. I wasnt even a patient and they fit me in within 24 hours. Dr. Karns and Cathy are an amazing team and the front office staff are phenomenal!! I truly feel at ease and know Im in good hands here. Thank you guys so much!

Jo
Review №34

Burns Family Dentistry was very friendly and efficient. Definitely one of the best dentists that I have been to and recommend them to anyone looking for a new dentist.

Pa
Review №35

Office staff is so professional. Kathy is great.Wendy is a great hygienist a great addition to the staff. Karen is another great hygienist. Cathy N. and Dr. Karns are a great team and always make my smile look great. All staff are doing a tremendous job especially with all the Covid regulations. Making everybody feel welcome and at ease. I have been a patient for many years. Highly Recommend Dr. Burns dental office.

Ja
Review №36

My fisrt time here. Im a transplant from my dentist that retired. I loved. Loved, loved the staff today. Took good care of me. Very informative and friendly. COVID measures taken were precise. Thank you my new dental team.

Te
Review №37

A very pleasant dental appointment today. I received a cleaning and check up with a new dental hygienist. The hygienist was Faruk and he comes with 30 years experience and a very gentle touch. Tambra was sweet as always when she greeted me. The girls waved as I passed the front desk.

Ed
Review №38

Have been a patient for many years, was the only dentist that would see me for an emergency, I was not a patient at the time. Staff has always been very friendly and helpful. All procedures are explained thoroughly. Would highly recommend to anyone looking for a dentist.Another emergency, same great results. Called in the morning, was seen the same afternoon. Staff was very compassionate, and professional. All possible solutions were explored, with the best possible solution implemented. I have the utmost respect for the entire staff.

Je
Review №39

Dr. Burns and staff are very thorough and knowledgeable. During COVID they take extreme care to keep patients safe. The hygienist are very efficient and thorough. In all my years I never received such a good cleaning. Dr. Burns and his hygienist caught a suspicious place on my lip. Due to the fact they caught this I was able to get it treated early. I highly recommend Dr. Burns Dentistry.

Ph
Review №40

Polite and coordinated team meet you at your vehicle andescort you to your room after Covid temperature check.Pleasant and professional staff throughout my visit.

De
Review №41

As always, not only do I received top dental treatment, I feel safe from Covid-19 infection due to the strict protocols in place at the practice. I wish everyone had access to such professional and compassionate dentistry and staff.

Ne
Review №42

The most attentive and considerate dentist experience Ive had, which is saying a lot for this retiree. Being my first visit to Burns Family Dentistry there were several introductory steps that needed doing and I was given detailed explanations for every phase. But lets start with the first impression: appointment time. I came a little early, and to my great surprise they went ahead and took in, early! -Definitely a pleasant surprise. Later I threw them a curve when I showed them I needed some (previously undisclosed) work done in addition to the initial cleaning, and although Dr. Burns schedule was full he still fit me in with only the briefest of delays -- so this was not just a same day dental appointment but a same hour appointment! In the interim the staff frequently checked with me to ensure my comfort level, and apologized for any delay (which I was the one who caused by springing this on them). For follow-up work I knew I needed Dr. Burns patiently explained the various steps, listened to my concerns, and we set up a treatment plan that I was very comfortable with. So with their top notch state-of-the-art equipment, sparkling clean conditions, and genuinely caring staff, I have to give Burns Family Dentistry 5 stars, unconditionally.

wa
Review №43

The staff at Burns Family Dentistry are very professional and friendly using state of the art equipment and techniques. Having a filling done is not wonderful, but I was amazed, no needle to numb me, no pain using the laser in place of a drill, no drill sound, no fat lip afterward. Ive been a client for 40 years.

Am
Review №44

Great Dentist! Great cleaning! Super clean office! Loved all the staff!

Ch
Review №45

Dr. Burns removed my daughters wisdom teeth. Three days later shes talking, slightly uncomfortable but overall leaps and bounds further than I could have hope for. This dentist/doctor is really good and Ms. Judy and her staff are more than accommodating and will address any and all concerns before, during, and after the procedure. Bravo!

Ch
Review №46

The Staff at Burns Family Dentistry,are always very professional in every way of the service they provide to the community,I have been going to them over 30 years, even in todays changing world theyre still on top of things to be successful ,Hats off to the Staff,Regards Stay Safe

ST
Review №47

Very professional staff. Great experience. Wendy was awesome. The reception lady was great too. Finally it was nice to meet the second doctor. Very good service.

Lo
Review №48

I had a routine checkup and cleaning done. The whole staff was extremely friendly and paid close attention to the cleanliness of the office. I enjoy going here to get my dental work done, they always treat me well and I feel are very thorough.

Sh
Review №49

Covid mitigations are followed very well. The hygienist was very knowledgeable and friendly. I received great care.

Ch
Review №50

I just moved to the area and before I had a chance to get situated one of my crowns broke. Within 24 hours Burns Family had welcomed me into their system and fixed my crown with out breaking the bank. Very happy to have found a new dentist for my whole family.

Da
Review №51

Friendly Staff who are complete professionals. Very good experience.I would highly recommend them to anyone seeking a Dentist.

WM
Review №52

I have been a patient for many years and I have always been happy with Burns Family Dentistry.

La
Review №53

I love Dr. Preston Burns and his office. Excellent service!! I am going to miss Candice but Julie is just as great!!

No
Review №54

To actually enjoy visiting your dentist speaks volumes. Dr. Preston Burns is amazing; a kind, skilled and talented professional who is up to date on all of the current technology in dentistry. All of the staff members that I’ve interacted with have been friendly and welcoming. A great dentistry practice with a lovely staff.

Co
Review №55

Every member of this practice must get extra training in being friendly and putting clients at ease. I have above average dentist phobia and they set me at ease. The doctors take time to discuss and explain everything and give options. Reasonable prices and take most insurance.

Ji
Review №56

Simply excellent and caring.

Sh
Review №57

First time here highly recommended by a family member. With all that is going on with COVID-19, the staff made me feel really safe and comfortable immediately. I can’t stress how amazing the staff was to me.

So
Review №58

I went in for an exam and cleaning and was blown away by the professionalism of the staff. Karen the hygienist took her time to explain the entire process to me and educate me about my teeth. Dr Burns is very knowledgeable. A great experience overall!

Ge
Review №59

Today visit was awesome very professional everything was safe guarding against C-19.George Murdock

Cl
Review №60

Dr. Burns receptionist, Kathy, took great care of me. She is the best. I got an appointment quickly and Dr. Burns took care of my dental issue that day. The only issue I have is that some of the people who work there are not quite friendly enough for my taste. Otherwise all is good.

Ga
Review №61

Very professional and efficient crew at Burns Family Dentistry. Dr. Burns is a dentist you can talk to and he is very personable. The dental hygienist team is the best. Good cleanings, good advice and no lectures. Leaves you wanting to come back for more.

Ru
Review №62

As always the staff were very courteous and knowledgeable. Always a pleasure to see them and get their aid in my dental health.

Bo
Review №63

Short wait and professional staff.Politely question me, checked my tempurture. Then escorted to the CHAIR.Best cleaning Ive ever had!!!

Pa
Review №64

Wow no pain ....took care my tooth ache fast

Li
Review №65

Dr. Barnes was extremely kind and considerate when I had work done. He recognized my anxiety level and was so calming. Both doctors are class acts.

Je
Review №66

I was so nervous about going to the dentist, but they calmed my nerves the minute I sat in the chair. My husband & I love Burns. We’re so happy we found them!

Su
Review №67

I had the best experience at Burns Family Dentistry. It was a completely painless and anxiety free visit in spite of COVID precautions. Maria is phenomenal.

St
Review №68

Excellent dentist and staff. Uses the latest equipment and techniques. Fully explains options to solve a problem. Ive been using the organization for several years and have never had a disappointing experience.

Ch
Review №69

The staff was so nice, Julie, Kathy and the receptionist made me very comfortable.Had an appointment for general cleaning, the staff is great with making sure they stick to CDC guidelines with the pandemic. They were very nice and accommodating. The hygienist Season was very friendly and Dr. Burns is great.I recommend them to anyone.

Ga
Review №70

Dr. Burns does amazing work and genuinely cares about his patients! The whole staff is wonderful!

Br
Review №71

I have been a patient since the father was running the office. They always have the latest technology in use. I had to go in for an emergency during the pandemic and they went out of their way to made sure best practices were in use.

Br
Review №72

This is a class act organization, my family has been patients now for 10+ years. The competently of using today’s technology is apparent when you walk through the door. Atmosphere is contemporary and comfortable and the people are fantastic, great job Dr. Burns:

Ja
Review №73

Cracked a tooth and was given an appointment the next day! Total time was 2 hours and I had a new crown! Dr. explained the details and process and had it all done in one appointment. Outstanding visit. Liked it so much I am getting another crown on Monday!!!👍

To
Review №74

Best dental experience of my life. I hadn’t had my teeth cleaned in years and expected the worst. Every step was explained, staff is professional and before I knew it, they’d completed my visit pain free. I’d certainly recommend this dentist. It was one of my better decisions.

Wi
Review №75

I have been going to Burns Family Dentistry since 1975 and have nothing but praise for the service I have received at their office. Their staff are very friendly and spend a lot of time talking, rather listening, to me. I am impressed with the new offices and the equipment. I am able to view my x-rays in detail on the monitor and understand what is being told to me. I also understand that they have the capability to quickly manufacture crowns and I remember the lengthy process it previously took some years back. There are many other services that they provide. Because of their service, I have been cavity free for many years. Thank you for doing such a great job. B. Holbrook

Ja
Review №76

The office is set up to provide seamless services despite the COVID 19 protocols. The staff was outstanding as usual!

Ca
Review №77

Everything went smoothly and staff were safety minded and polite. Excellent experience.

pe
Review №78

My experience with Burns Family Dentistry, PC was the most pleasant experience of any Dentist ever.I have been to about seven Dentist and or Oral Surgeons in my 67 years. Only two of them were nearly pain free. The first is no longer in practice but the other one is Dr. Burns. I cant stress enough how fortunate I consider finding this Dentist. Dr. Burns of Burns Family Dentistry, PC is by far the best Dentist I have ever had the pleasure of being cared for. The Doctor preformed a surgical extraction for me. I must say that it was just about as pain free as it could have been. Considering the usually very painful procedure of having that procedure done; it was actually nearly painless. The Doctor has mastered techniques of making dental work practically pain free. Im so happy that I found him and can honestly say that I no longer fear going to the Dentist any more. It took years for me to find a great Dentist again, but I got lucky when I found Dr. Burns. Id also like to compliment his highly professional staff. They are wonderfully courteous, professional, and a pleasure to work with. Last but not least; the Doctors office is beautiful. Its clean and beautifully decorated. Its A very comfortable and relaxing place to visit. All and all it was a perfect A+ experience.Many Thanks to the Doctor and StaffMr. Peter M. Dailey.

Sc
Review №79

In these complicated times the staff members at Burns Family Dentistry were their usual kind, polite and professional bunch. Really can’t say enough good things about them! Highly recommended.

Ta
Review №80

Don’t judge the name or picture! Great experience under painful circumstances for me! Dr Burns and the staff always treat me like family with a professional touch! Thank you agin!!

Yv
Review №81

Friendly staff which makes me feel relaxed. My hygienist is great! She is very nice, informative and does a great job taking care of my teeth. I travel a little of an hour for my appointments -I wouldnt go anywhere else!

Da
Review №82

Best dental office in town!!

An
Review №83

Amazing staff, very friendly. They make sure every question you have is answered before you leave. Music in the office is a major plus as well.

Sh
Review №84

New to the area and selected Burns Family Dentistry for our new provider. The first visit was excellent. The staff were very friendly, the wait time for an initial appointment wasnt too unexpected. We printed off and filled out all necessary forms prior to arrival which made the wait time in the office practically non-existent. Friendly, knowledgeable and courteous!!

Ch
Review №85

This was our first time going to this office. Everyone was so nice and helpful. My daughter was relaxed and she loved it. I think we have finally found our family dentist. Thank you !!

Gr
Review №86

The staff their was fantastic and very cautious.

Ch
Review №87

The best dental team!

Ka
Review №88

Absolutely great experience today. Speedy service. No pain. Quick filling on enamel erosion. My go to dentist.

Gu
Review №89

Dr Burns... the best. Have had many dentists over the years, but Dr. Burns is by far the most skilled. Been with him for over 18 years.

nl
Review №90

Dr. Burns is such a talented man. A wonderful dentist and family man. Having had much dental work over the years, the only reworks I need are from previous dentists before I met Dr. Burns. He does excellent work and has wonderful chairside manner. His staff is as awesome as he is!

js
Review №91

Professional staff, great dentist office thats why i have been going there for 18 years

Ka
Review №92

The lady at the desk was super friendly! The assistant called me back when I checked in, fast wait. I was getting cavity fillings in and I was very scared because I’ve never had them done! Dr Burn’s went through every step he was doing to reassure me that it wasn’t anything to worry about. After the procedure, the lady who checked me out was awesome. I love this dentistry!

La
Review №93

Friendly staff, good experience.

Mi
Review №94

Everybody was super friendly and professional, I had a great experience!!

La
Review №95

I have been going to Burns Family Dentistry since 2001. In my opinion Dr Burns sincerely cares about his patients and uses the latest technology available to facilitate his work. Blair in the front office is extremely helpful at all times. Wendy is my hygienist and she is super and makes you feel very comfortable during your cleaning procedure.

Lo
Review №96

I showed up bright and early on a busy monday and inquired about an appointment to fix my upper dentures that i had accidentally chipped over the weekend knowing full well that was probably going tobe a few days before they would be able to squeeze me in to theyre already busy schedule.But to my surprise they took me right back . Saw a few familiar faces took an impression met with Dr.Burns and by mid week not only were my teeth back but beautiful once more. Mind you Dr. Burns father had done my teeth in 2001 and 18 years later they were still beautiful other than a few adjustments over the years I hadnt been theyre office since 2008 . Let first just say young Dr. Burns was great kind professional and reassuring as well as all his staff. I couldnt believe that they could accomplish what they did in just a few days and get this I had an overpayment that was still on theyre books what a surprise. Cant thank you all enough. You all are the best and its great to see the next generation carrying on in this day and age of changing times. I highly recommend Burns Family Dentistry and to Dr. Burns and his staff THANK YOU and Happy Holidays and God bless you youll never know how much I appreciate you for your help. Sincerely Lois Truelove

St
Review №97

I have went to this same dentist my whole life so I might not ever find out what a different dentist office is like. There are several other dentists offices that are much closer, but I feel comfortable with Dr.Burns and all of the nice employees at that office. I recommend them to everyone.

Ma
Review №98

Im petrified of a dentist. They explained everything and was extremely patient with me.

As
Review №99

Love Dr Preston Burns and his staff! I started seeing the dad when I was 4 years old and now myself and my son see his son (Dr Preston Burns). They’re always friendly, professional, and makes my son feel SO at ease! We now live out in Lake Anna but will continue to drive out to Fredericksburg to get our dental checkups!

Qa
Review №100

I’ve been going to this dental practice for years, and I’ve never had a single bad interaction. Today was my last appointment since I’m moving away, and the staff was giving me hugs and well wishes and saying how they’d miss me. The people here are genuine, kind, and truly care about your whole well-being. I can’t sing their praises enough. If you have the ability to have your dental work done with this office, TAKE IT! I promise you that you won’t regret it!

Information
13 Photos
100 Comments
4.9 Rating
  • Address:242 Butler Rd #101, Fredericksburg, VA 22405, United States
  • Site:https://burnsdentalva.com/
  • Phone:+1 540-373-6557
Categories
  • Dentist
  • Oral surgeon
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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