First went in the get a haircut when I had messed it up myself, and the lady (Raven) was really rude about the fact that I cut it myself. A couple months later I made an appointment, which was a struggle, because no one ever picked up or called me back. But once I went in, I wasnt even on the books, and the lady (Raven) who was supposed to cut my hair said she had to leave and couldnt do it. I went right across the street to Bella Hair, who are amazing, in every way.

I had the best facial that Ive ever had there. Thank you, Suzan, for taking such good care of me. I felt so wonderful when I left. P.Rose

Got a gift certificate for a massage, went to use it 11 months later and found itd expired at SIX MONTHS. When I asked them to honor at least part of it, I was told NO. Then I was hung up on. What a terrible way to do business in a time when everyone wants to shop local.

My husband got me a very nice gift certificate from Studio DEsthetique. I have been there many times - massage, manicure, to purchase beauty products, etc. The owner refused to honor my GC, or allow me to pay more into it in order to use it, or anything, 3 days after it expired. Three days. I am a commuting mom with a 4yo and a baby. I didnt even realize the GC expired at 6mos. The owner refused to work with me in any regard and she walked into the back and closed the door on me while I was standing there speaking to her. I am telling everyone I know. I will never darken the doors of this establishment again.

I was a first time client last week and I can honestly say I will not be returning. My massage therapist talked throughout the entire service so it was impossible to relax. The manicurist had three clients at once so I was rushed and my manicure started peeling before the end of the day. I am all for supporting local business which is why I chose this spa. I am sad to say I would not recommend their services.