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Gentle Dental Franklin
471 W Central St, Franklin, MA 02038, United States
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El
Review №1

Dr. Guerra is absolutely the best. I have a big fear of the dentist (who doesn’t) but he was so kind and wonderful. I had Lorenna as his assistant and she was also amazing:. Best dental experience for sure. Oh also the girls at the front desk were SO nice and helpful!!

Zo
Review №2

From the moment you step into the office, you are greeted by the receptionists. They are very friendly, always answers my questions and are very professional. The dental hygienists are great!. Very professional. Im always greeted with a smile. They are also very knowledgeable in what they do. And make you feel so relax and at ease during your visit. Dr. Guerra is great!, I can tell he loves what he does for his patients. The anxiety that I had with coming to see the dentist is gone. They are caring, down to earth. Just positive energy throughout the office. If you are looking for a dentist check them out. You will not regret it.

Ju
Review №3

I had horrible experiences with aspen dental. This place is AMAZING! Dr. Guerra is so down to earth and very caring. He has a heart of gold. I appreciate everything this place is doing to make my life better with a perfect smile. ☺️

Su
Review №4

I have a true fear about walking into a dentist office from past experiences. . From the first contact making an appointment to walking out the door with a plan, I cannot believe how at ease everyone made me feel. It is the first time in probably 10 years that I said, I will go back freely to a dentist office. Thank you Gentle Dental Team for your treatment and understanding my anxiety.

St
Review №5

The staff at gentle dental are kind and take the time to service all patients. Dr. Guerra took the time to care for my dental needs and made sure I left content with my teeth. He did such an amazing job that I am going back for Invisalign.

Pi
Review №6

Always a great experience! The whole staff is friendly and profesional. I highly recommend Dr Guerra. He’s caring and feel very comfortable with him.

TJ
Review №7

Phenomenal staff from the front to back. Extremely friendly and professional. Speaking from one who really has always disliked going to the dentist, the whole staff makes you very comfortable.

Ke
Review №8

This was my first experience at Gentle Dental. The entire staff was friendly and courteous. Chelsea had everything ready for me when I arrived for my scheduled cleaning. She was wonderful and my teeth are sparkling clean! I will be going to Gentle Dental from now on. This was an excellent experience and Chelsea was exceptional. I would highly recommend.

St
Review №9

We switched here as a family about two years ago. We’re very pleased so far. Dr Guerra and Chelsea have been great. I highly recommend you give them a try if you are looking for a new dentist!

Me
Review №10

Terrific dental provider! Everyone is so friendly and really do a wonderful job. If I could go four times a year for cleanings Id be there with bells on!

Co
Review №11

The front desk team, Lorena, Chelsea, and Dr. G make going to the dentist a surprisingly enjoyable experience. The entire team is friendly and genuinely cares about patients’ well-being. I highly recommend their services!

W
Review №12

I can not express how much I appreciate the sincere kindness and professionalism I receive every time from the whole team. Dr Guerra has a very calming way for those of us who get anxiety going to the dentist. And thank you to Lorenna today, she was excellent too. And I can’t forget Chelsea for the great cleanings

Ja
Review №13

Experience was fantastic! Extremely friendly and knowledgeable customer service team. They went out of their way to accommodate me when I broke a tooth. The whole team is kind and welcoming, the dentist was also very nice, informative and realistic about my needs. I am set up for my next 2 visits and look forward to regaining my beautiful smile. I highly recommend!

Br
Review №14

Dr.Guerra and the whole staff, from the front desk to the hygienists, are amazing! They genuinely seem to love their jobs and working with each other, its a wonderful atmosphere. I have recommended them to friends, who after they have been, definitely share the same sentiment about this practice!!

Br
Review №15

This place is like no other! Chelsea the hygienist did my teeth cleaning and it was painless and quick! She was super nice and fun to talk to! Doctor Guerra is a great guy and really knows how to make his patients feel comfortable and informed on everything he does. I would recommend him and his team to everyone! Especially Pricilla the Assistant! She welcomed me when I walked in and made the environment wholesome! After my appointment Norma and Emily at the front desk made my check out quick and easy.

Li
Review №16

The staff at Gentle Dental are so great! Dr. Guerra and Lorenna did such an amazing job! My procedure was quick and painless and they worked hard to make sure I felt comfortable and informed about my dental work. As someone that has been historically terrified of the dentist, my experience here has really been a game changer for me. Highly recommend!

Em
Review №17

The staff at Gentle Dental are so kind and professional. Dr. Guerra, Lorenna, and Chelsea made my initial experience at the practice a positive one. I will definitely be making Gentle Dental my permanent dental office.

Ka
Review №18

Dr Guerra and Lorena are extremely caring, professional and truly the kindest dental experience I’ve ever had in my life.

Ge
Review №19

Dr. Guerra, Priscilla, Chelsea, Norma and Emily do an amazing job. I have never felt as comfortable as they made me feel going to the dentist. The ladies at the front desk are always super helpful finding a day and time that works for me. Highly recommend trying this location out.

El
Review №20

I am beyond thrilled with Gentle Dental of Franklin. Dr Guerra and Lorena are just wonderful. Made me feel so comfortable and really took their time with all my needs. Chelsea the hygienist did an amazing job cleaning my teeth, never had such a great cleaning. I highly recommend Gentle Dental, just wonderful.

it
Review №21

Made me feel very comfortable on my first visit and I would definitely refer anybody to gental dental

ty
Review №22

The people that work here are so nice and professional, I trust them.

Mi
Review №23

My visit was excellent, the work was incredible, the people treated me so nice, they gave me a good experience of appreciation and care. I was so happy when I saw the result of my bridge. Dr.Guerra and Lorena were amazing from start to finish. They changed my smile and now I am feeling more confident and a new woman. Thanks to everyone at Gentle Dental in Franklin, from the front desk to the clinical team. This was truly a blessing.

Da
Review №24

Dr G and the entire staff at Gentle Dental Franklin are a great group. Always smiling, always very courteous and always willing to have a good conversation if that’s your thing. Not to mention “gentle” as the name suggests. First dentist I’ve had where I actually enjoy going there. Highly recommended.

Ja
Review №25

I am still unable to process just how incredible the service here is. Chelsea and DR. Guerra are the dream team! Chelsea made me feel comfortable, relaxed and kept me informed at all times about everything happening. Dr guerra is super knowledgeable and friendly. He’s also bilingual which was awesome. The entire staff was friendly. BEST DENTIST OFFICE EVER, highly recommend

Ev
Review №26

Super professional environment, and the friendliest of staff. They do a fantastic job of making you comfortable in some of your more “uncomfortable” procedures. I was especially nervous about my deep cleaning, and not only did Chelsea make it comfortable but she shared quite a few laughs along the way.The team here is all fantastic and its super apparent that they enjoy their work and connecting with their customers.Highly recommend, and will be back!

fe
Review №27

I can’t say enough good things about Dr.Guerra and Lorenna. They really go above and beyond to make you feel comfortable. I am someone who does not like the dentist and avoided them for a very long time. I wish I found them sooner! They make you feel comfortable and do not judge. I no longer have fears of going to the dentist and most recently have even been going for elective procedures. I tried the zoom whitening and it was awesome !! I highly recommend them.

re
Review №28

I love this office! Everyone is friendly, knowledgeable, and incredibly great at what they do. From extractions to fillings to crowns, theyve done it all exceptionally well.I highly recommend Gentle Dental of Franklin especially to those who may be squeamish about going to the dentist. They really earn their name!

Am
Review №29

I absolutely LOVE Dr Guerra and Lorenna at Gentle Dental in Franklin! Always smiling and happy and they make it such a pleasant an experience! Great stories, a lot of laughter....even the needles dont hurt!I recommend going and if you dont have insurance, the essential dental plan saves you 15% on all of your services!Definitely thrilled I made the switch over!

Ma
Review №30

Gentle Dental Franklin is an amazing dental office! The doctor is friendly and knowledgeable, my hygienist was gentle and precise, and the office manager and front desk staff were helpful and nice!

Ma
Review №31

As someone who hates the dentist, I instantly felt welcome. Pricilla greeted me with a warm smile and a friendly hello! She also helped comfort me when she took my x-rays and efficiently helped Dr. Guerra with my check up. Pricilla thoroughly explained how the appointment was going to go and she educated me on all the benefits of getting a cleaning with Chelsea! If you make the great decision to go to the Franklin office make sure you ask for Pricilla and Chelsea!

Ka
Review №32

I absolutely love this place ! Everyone is extremely friendly and welcoming from Emily at the front desk to Dr Guerra and Lorenna. They saw me at a moment’s notice for a chipped tooth emergency and let me tell you my smile is back to normal and looking great!.. I have always been afraid of dentist but Dr G. Has completely changed that ! Thanks again for giving me back my smile !

Ka
Review №33

Dr. Guerra and Pricilla took great care of me during my visit. I always feel like I am in good hands whenever I visit the office!

Ni
Review №34

I highly recommend this practice. I have had a cleaning and two crowns put in and each visit has impressed me. All of the staff is friendly, professional, and talented. Dr. Guerra is amazing, very empathetic and explains all of the procedures in detail so you understand what to expect. Your comfort is his priority, the double crown procedure was one of the most painless dental procedures I have had. They have state of the art technology that made the whole process quick and efficient. The hygienist Lorenna was friendly and engaging to take your mind off of what was happening. She was a total professional using all of the equipment and explaining what everything did (very cool stuff by the way!), she is very skilled at her profession. I cant say enough good things about this practice, if you are looking for a dental practice that cares about their patients comfort but who are also extremely skilled at what they do, this is the practice for you. A++++++

Va
Review №35

I’ve never had much luck finding a good dentist - one who is thorough, honest, gentle and patient. But now I have. Today was my first visit with Gentle Dental in Franklin. Chelsea, my hygienist, was wonderful and explained things to me that no other person has shared with me in the 40+ years I’ve been going to the dentist. The dentist is very thorough and honest. He didn’t try to up-sell me with treatments that weren’t necessary. And the front desk staff were kind and patient. I was very impressed from the first phone call to the minute I walked out the door. I highly recommend Gentle Dental in Franklin.

Al
Review №36

I highly recommend Gentle Dental. I went last week after years of not going to the dentist (terrible I know) and the team there was incredible. From walking into the front door, the cleaning, and understanding next steps they did an amazing job. If you are terrified of going to the dentist I recommend Gentle Dental Franklin, you will feel at ease and valued. If I could give more than 5 stars I would. I will never be waiting for a cleaning again with them around!

CK
Review №37

I am a baby when it comes to the dentist. I’ve had so many bad experiences that I am extremely nervous. Dr. Guerra was patient and kind. He explained everything to me. Stopped to give me breaks. He was exactly what I needed to rebuilt my trust. When I had a dental emergency he was responsive and got me right in to be seen. I can’t say enough for this group. Professional polite kind and welcoming.

Ri
Review №38

Have been several times and the staff have been very pleasant and professional. Chelsea did my cleaning which went very smooth and I highly recommend this place

Ca
Review №39

I never would have expected that I would feel love from a dentist but when I walk through the doors and see Lorrena and Dr.Guerra I feel like family. They have absolutely changed my life for the better. Before I was so scared and I thought my teeth would never get any better. I felt like dentists never listen and care about helping me. From the very first visit I knew there was something different about the staff at Gentle Dental Franklin. They made a comprehensive plan for my teeth, and even without insurance they offered me ways to help get it done. Thank you for all the love and care you put into your work, and for making me want to come back often. Cant wait to see the people who make every visit the best real soon.

Li
Review №40

Never thought I would come out of the dentist office in a better mood than I came in! Chelsea the hygienist is so nice and knowledgable. Dr. Guerra is someone I would drive far to see. One of the best dentists around. So kind, and really takes the time to talk to you and see you. The only place I trust with my tooth care. Highly recommend!

El
Review №41

I have had a fear of the dentist. I decided it was time to get over it I made an appointment at a different place. All that place wanted was my money. I have insurance, but they said that even with that it would cost an additional 10,000 and they wanted it in advance! I was out of there!!! So last week I called and made an appointment with Gental Dental in Franklin. It was a wonderful experience. For the second I went in the door I saw and felt the difference. I had x rays and then an exam. The dentist explained a plan of action that was clear and just what I needed. I had a deep cleaning and my teeth feel wonderful. I am returning on Wednesday to start my plan with the confidence that I am in great hands with everyone here. If you have been afraid to go to the dentist, please call Franklin Gental Dental. They will ease your fears, listen to you and take excellent care of you.

Li
Review №42

Relaxing atmosphere and the people are down to earth and hard working. They do a great job!

De
Review №43

Painless, on time, and quality work are often not enough. With Dr. Guerra, Lorenna and Priscilla all explaining what was going to happen and making sure I was comfortable I felt confidence in their work. All of them were very friendly, talkative and make you feel like part of the family.If you need dental work this is a nice place to try. If you don’t have insurance they have their own program to help out.

Br
Review №44

Like most, I always dreaded the dentist. Gentle Dental Franklin has totally changed my views on going to the dentist. I don’t dread it anymore! I don’t push off my appointment anymore! Dr G, Chelsea, and Lorenna are absolute professionals that keep you feeling like your at a spa more than a dentist. The front desk staff is wonderful and is always flexible with appointments and payment options. This is a hidden gem. Thank you Gentle Dental!

Ka
Review №45

Super nice and welcoming staff! As someone who is petrified of the dentist, I feel so safe and respected at this Gentle Dental location. Ive recommended them to numerous people. They never make you feel shameful of anything and are just good honest people. I hadnt been to the dentist in a bit and I received no judgement or anything, just a plan to get back on track. Love going there and the dentist(Im blanking on the name, sorry) is such a sweet and caring guy, my anxiety was immediately lowered when he walked in the room and was just a ray of sunshine. He is such a funny person who makes going to the dentist not as nerve-wracking and instead something I can now look forward to, to get my dental care back on track. I honestly cant think of one bad thing about this place, so I highly recommend getting your care there, Im so happy I started going here this year. Thank you!!

Am
Review №46

I came to Gentle Dental last year as a new patient after a terrible experience with a previous dentist. The office itself is clean, spacious, and comfortable. The front desk staff were immediately friendly and I felt as if I had been going there my whole life. They made the process quick and painless from start to finish.Over several months I had extensive work done to the right side of my mouth. Every member of the team made sure I was comfortable throughout the entire process.My hygienist Chelsea is phenomenal. Incredibly personable, efficient, and always shows great care as I have sensitive gums.I definitely cannot say enough good things about Dr. Guerra who not only completely transformed my smile, he genuinely cares for his patients, their comfort, and that they’re completely happy with his work. I’ve never been thrilled with a dentist before, I am now.This team definitely embodies their name of Gentle Dental.

Do
Review №47

This place really takes good care of their patients! Dr. Guerra and Pricilla listened to my past traumatic experiences with prior dental offices and reassured me that they will do everything they can to change my perspective. And let me tell you they sure did! We made a large plan that also involved an Oral surgeon and I was happy to hear that they had one at their office 2 times a month. Dr. Lakkis (the oral surgeon) and his team made sure that my large plan happened within the time frame that I needed. The procedure was quick and painless! I highly recommend this office and I am planning on having my whole family come here. .

Te
Review №48

Dr.Lakkis was phenomenal with my wisdom teeth removal. I had never had surgery in the past so I was a bit anxious but Dr. Lakkis had such great bedside manner and made me feel so comfortable. My surgery was considered high risk and he truly did an amazing job. He knows how to reassure his patients and is very knowledgeable. Overall, had a great experience.

Kr
Review №49

After years upon years avoiding the dentist office after a terrible visit, I finally made up my mind to search for a new dentist. After reading all the positive reviews, I booked an appointment. I had such a great experience. Everyone from the dentist, the hygienists, and the people at the front desk were extremely kind, patient and knowledgeable. Because of the ease and comfort this appointment brought, I think I am finally over my fear of the dentist. I would highly recommend anyone to go to the gentle dental in Franklin.

JO
Review №50

This is probably one of the most comfortable and new places around. The staff cannot be beat. They are very friendly and knowledgeable.Btw, Dr. Guerra is a Wizard 🧙‍♀️

Da
Review №51

Kind , thorough , very nice staff all around, I transfer from Brighton to Franklin . Gentle Dental are taking great care of my teeth / vey thorough

Ma
Review №52

Who likes going to the dentist?? I know I sure didn’t well at least that was before I stumbled upon the Gentle Dental Franklin family! Everyone is so personable, caring, and make something I really hate doing somewhat enjoyable believe it or not. They genuinely care and help you to understand the pros and cons of each path that you could go down for a procedure. Dr. G has one of the best personalities ever and is always taking such good care of me. Chelsea is also someone I want to call out by name because she deserves the extra recognition as well, she is always explaining things to me so that I can understand more thoroughly and when I went in for my cleaning she had amazing suggestions for me to improve my oral health!A huge thank you to all of you that I’ve had the pleasure to meet :) you are truly an awesome group of people and I appreciate the warmth I feel the minute I walk through the door!I would back this office 100% and everyone in it! If you’re looking for a dentist I strongly recommend visiting my friends over at Gentle Dental Franklin!

St
Review №53

Dr. Guerra and Lorenna are my absolute favorite team to take care of my teeth. They always make sure I understand everything and keep such a happy positive atmosphere. Which actually says a lot because it’s a dentist visit. I drive a extra 30 minutes just to be sure I get the best care! They are a joy to be around.

Su
Review №54

Please support this group. they know what they are doing , deserve your business. Give them a try.

Em
Review №55

My dental hygienist Chelsea is fantastic! Cleanings with her are a breeze with no pain! I also appreciate the helpful feedback and tips she gives me on how to improve my over all dental health. She is extremely knowledgeable!

Ma
Review №56

Dr. Guerra and his staff are AMAZING! I cant even put into words how great they are. Theyre patient, compassionate and so helpful. Im so thankful for them. Dr. Guerra is the best. I highly disliked dentist before meeting him and I refuse to go to anyone else now. Hes knowledgeable, thorough and definitely skilled at his craft! You wont be able to understand how good he is or his staff until you meet them! You should make an appointment!

Da
Review №57

Dr Guerra is extremely nice very informative . Lorenna is excellent at her position.. staff is fantastic... highly recommended!!

Ta
Review №58

I met Dr.Guerra (Dr. G) in the Brockton location, I was super scared of dentist. I needed a lot of work and he made me feel extremely comfortable and eased my concerns. When I found out he moved to the Franklin office I had to make the 45 minute drive. Now I get excited about going to the dentist, the staff is awesome as well. Dr. G is the best dentist by far, I wont be going anywhere else.

Ce
Review №59

Coming here feels like youre not even at the dentist. The entire staff is very friendly and welcoming. Chelsea who has been my hygienist twice now is so gentle, thorough, and always makes sure Im comfortable since I, like most people, dont like going to the dentist. Last, but not least, Dr. Guerra is such a down to earth but professional dentist that you feel like youre talking to friend who truly cares about your health and well-being. I highly recommend coming here especially if youre uneasy about regularly seeing a dentist. I drive across state lines to come here because its definitely worth it. 10/10!

Ma
Review №60

I was very impressed with the staff very nice I’m usually afraid of Dentist because of my bad experience I had but the dentist was very friendly very professional the office nice and very clean I didn’t have to wait long very nice 👍👍 A+

Ch
Review №61

There is no reason to dread going to the dentist any longer! These are great, amiable folks that make you feel welcome and care about you. Special thanks to Dr. Guerra and Lorenna for doing their job so well and with a smile!

Mi
Review №62

What a great experience. Never ever thought I’d say that about the dentist. Dr. Guerra was informative, kind and caring.

Ch
Review №63

From the front desk, to the examination the staff is very professional and caring. They will meet all your needs and then some. Gentle Dental Franklin is amazing and I will definitely be coming back. Give them a try, you won’t regret it!

Ia
Review №64

A very clean office! Extremely friendly, professional, and knowledgeable staff. The hygienist was awesome. She did a great job and was very proficient and enjoyable to talk to. My teeth felt super clean! The dentist was very personable and you could tell he truly cared about the patients. I look forward to going back again in six months!

Ne
Review №65

I’m a big hater of dentists and have had horrible experiences in the past. However dr Guerra (dentist) and Chelsea (RDH) were fantastic and will definitely go back. They walk you through everything and are encouraging during everything. They will hear you when you talk to them and ease your concerns.

Ni
Review №66

I highly recommend this practice! By far one of the very best I’ve been to! The staff are all super friendly and welcoming! Very clean and following all health and safety precautions. I used to only go to the dentist for emergencies and that’s actually how I came across this practice. I called last year just as things were reopening and I was able to get an appointment right away. I had to have a root canal and other extensive work. It took hours but Dr. Guerra was great, kept asking me if I was ok and offering breaks and words of encouragement when I got anxious. He explained everything well so I knew what was happening which gave me peace of mind. I went back recently for another emergency issue and once again they figured it out and came up with a plan to fix it and got right to it. Lorenna is amazing! Love her energy. Together she and Dr. Guerra changed how I think about oral health and self care! They took such good care of me through another tough procedure. The two of them make such a great team!

Re
Review №67

I had a great experience at Gentle Dental! They made me feel very safe and comfortable getting a cleaning during the pandemic with safety precautions in place. Chelsea, the dental hygienist who did my cleaning, was so friendly and did a great job. The whole Gentle Dental team from reception to dentist went above and beyond to help me and make sure all my questions were answered.

St
Review №68

My experience with Gentle Dental Franklin has been fantastic. Dr. Guerra and his assistant Lorenna are phenomenal. They both have engaging and fun personalities while doing tremendous work!

He
Review №69

I cant recommend them enough. The location is so clean and everyone is extremely friendly. I typically have Chelsea as a hygienist and shes the best. She is thorough while not attacking my teeth and makes you feel comfortable. Dr. Guerra is also great. Hes experienced and outgoing and makes sure to work with you and your dental provider to ensure you are aware of your coverage and answer any questions or concerns. This is the best dentist I have been to yet and cant recommend them enough.

Ka
Review №70

Dr. G is the best.

Al
Review №71

Dr. G is great So down to earth and take the time to get to know you it is generally passionate about what he does. Always goes above and beyond to make sure you’re getting the best treatment possible. Lorenna was So comforting and went above and beyond what I expected. Overall great experience for someone who hasn’t been to the dentist in a lonnng time. Always make time to tweak anything that may feel off!

Gi
Review №72

My appointment at Gentle Dental was a warm and welcomed first time. I was able to fill out the pre registration documentation ahead of time via a emailed link and that allowed me to show up early and wait not too long for my appointment. The staff were very nice, professional, and provided the best care and advice for maintaining a healthy set of teeth. The office is new, nice and neat. I highly recommend visiting their office for your next dentist appointment.

Ma
Review №73

I have known Dr. Guerra since he used to work in the Brockton office. When he told me he was leaving, I didn’t want to see him leave but was happy for him. He’s an amazing dentist. He cares about his patients. He’s kind. He makes you feel comfortable. He explains to you what he’s doing. I decided to follow him to Franklin to continue treatment with him. The whole staff in that office are great, amicable, welcoming and makes you feel like family. His assistant Lorrena is incredible. She takes pride in doing a great job. She’s attentive, patient and kind. If you’re looking for a new dentist, I fully recommend this office. You will not be disappointed. They embody what Gentle Dental is all about and I hate going to the dentist.

Er
Review №74

Gentle dental has a clean safe facility and they offer a great first patient discount. I also have an in-house program to help with the cost of yearly cleaning and other dental work. The staff is extremely friendly and the cleaning was very gentle, as the name of the dentist! Most dental cleaning I’ve ever had. Check them out! Lots of locations.

Al
Review №75

Chelsea and Dr. G were awsome! They made me feel comfortable and answered all of my questions 100% to my satisfaction. Chelsea did an amazing job of guiding me through the whole process keeping me informed of what was happening and what was coming next. Reception did a good job with my paperwork and explaining everything I was singing, and keeping me informed of programs that they offer. Highly Recommend this office, especially for people who have anxiety about visiting the dentist, they will make you feel comfortable.

GR
Review №76

I had a great experience here. The staff is kind, and attentive. High marks for COVID safety, I had no concerns for my or their safetyThe hygienist was gentle and kept checking to be sure I was comfortable.The dentist was thorough with his exam.I would highly recommend this office.

Em
Review №77

Fantastic customer experience! Doc Guerra and Lorena really care about their patients and our teeth! Thank you!

De
Review №78

I’ve always hated going to the dentist and as a result I’ve neglected my teeth for years. I decided to try and get my teeth back on track with gentle dental in Franklin ma. I needed a root canal, which I was very nervous about, but my dentist (Dr. Guerra) and his team (Lorenna and Pricilla) made me feel so comfortable, calm and dare I say, happy to be at the dentist. You can tell that their goal at Gentle Dental in Franklin truly is to make patients feel comfortable with the procedures and be proud of their smile. When I was in pain they immediately stopped to treat that pain, when I was nervous they cracked jokes to make me laugh. I couldn’t have asked for a better team and I will continue going to them for any work on my teeth in the future. I highly recommend Gentle Dental in Franklin and Dr. Guerra to anyone, especially someone who is afraid of the dentist, he’ll change your mind and fix your teeth!

Em
Review №79

That was hands down the best dental experience I’ve ever had! Such a beautiful new office. I had an amazing dental hygienist Chelsea. I have never had such gentle yet thorough cleaning experience. I don’t hate going to the dentist anymore!

Ju
Review №80

Absolutely phenomenal service! The employees are so friendly and professional. Chelsea so thoroughly cleaned my teeth and she was so pleasant to talk to! Dr.Guerra is so informative, comforting and reassuring, filled my cavities with ease. Highly recommend.

Je
Review №81

I’ve been a patient at Gentle Dental for 15 years. This was my first visit to the Franklin office. The facility was immaculate and safe. The staff were warm and welcoming. My hygienist Chelsea was a rockstar. While no one enjoys a cleaning she was thorough and I felt zero discomfort during the procedure. I would highly recommend.

Br
Review №82

I first went to Gentle Dental 2 weeks ago for a consult about my wisdom teeth. All other dentists and surgeons have declined to extract my wisdom teeth because they are touching my nerves. The oral surgeon here made a game plan for all of my wisdom teeth and was able to extract one just two weeks later. The extraction process took 5 minutes and I didn’t feel a single ounce of pain. I’ve heard horror stories of extractions and my experience was great. I was so impressed and never knew that having a tooth ripped from my face could be so easy. Absolutely recommend this place!!!!

Vi
Review №83

The staff here is excellent. I have been going for over a year. Had 3 cleanings, a root canal, and a tooth pulled. They were awesome every time. They explain everything and answered all my questions I did have. I need a bunch of work since acid reflux ruined my teeth and they are helpful with breaking it down into a manageable plan. They accept essential dental for discounts and have care credit for financing which really helps. They are doing a great job with all the extra COVID precautions. I felt perfectly safe. They are just so nice and laid back but professional it makes it zero stress.

ni
Review №84

As someone who has the biggest fear of dentist and avoided for so long, Gental Dental completely changed my experience and handled everything professionally and with care! Lorenna & the main Doc were the best with explaining every single thing that was going to happen and always made sure I was comfortable! Highly recommend!

Au
Review №85

Gentle dental in Franklin the best I recommend them for your dental service needs Chelsea the best hygienist she answer all your dental questions with and important facts at the same time

Er
Review №86

I used to go to another Gental Dental in MA but I had to leave because it just wasnt as high quality as I would like for a dentist office. I’m so happy I started going to this office in Franklin. Dr. G and Lorrena are the best! Every time I go in for an appointment my experiences are always good and everyone is nice. Everyone is super professional and they make you feel comfortable. I’m happy with my dental work that I’ve gotten here; fill ins & crown work. I’ve also started my Invisalign journey two weeks ago and I’m excited to get to the finish line!

St
Review №87

Dr Guerra and Lorenna are super nice! Totally recommend! They are awesome

An
Review №88

Thanks Dr. guerra and lorenna they are the best 😊🙏

Ha
Review №89

Recently visited this location ,very friendly knowledgeable staff make you much less scare of your dentist visit .

No
Review №90

Always have a great, smooth experience here. Lorenna, Dr. Guerra, and staff are friendly, respectful and caring.

Sa
Review №91

Amazing office and staff! They are all so friendly, the hygienist Chelsea was the best one I have ever been to she was so gentle and makes going for a cleaning a breeze. The dentist Dr. Guerra is amazing as well so friendly and I dont mind going to the dentist anymore!

He
Review №92

I have been going to the Franklin Ma office for 2 yrs know Dr G is fantastic and the dental hygienist I believe Chelsea is also very good. I would have given them a 5 stars due to the pricing which is a bit high, I gave them a 4

mi
Review №93

The service provided by Gentle Dental today was outstanding, I was very impressed and happy with my experience today.

Na
Review №94

Absolutely cleanest dentist office I have ever been to. Everyone was kind and helpful I have recommended this specific office to all of my friends and family. I travel all the way from Rhode Island to Franklin MA for this amazing phenomenal service.

Ja
Review №95

I went to the dentist on Monday... I was a little nervous because it had been several years since my last visit... I was greeted with a big “Hello Janice “... nice.. explained they would need to take my temp ask a few virus related questions... no problem.. have to go through that every where...when I got out back and was sitting in the chair my heart was pounding.. the dental assistance spoke calmly to me and explained what she would be doing.. the dentist then came in addressed be by name and told me not to worry... easy for him to say... together they explained everything step by step.. easing my fears and worries...because of the years of neglect the work became a little but more involved... they showed me everything on the computer.. included me in all the decisions... and after 3 hours I left feeling better than I have in a long long time.. smiling was okay again.. my teeth look awesome and I feel like a Hollywood movie star.. thank you to each and every employee at Gentle Dental.. you will be seeing me on a regular basis from now on!

Ed
Review №96

Amazing dentist. Will recommend to my family and friends. Dr. Guerra is very knowledgeable and super kind. Also the place is super clean and organized.

Ma
Review №97

I recently had 2 crowns done and Kim and Dr Guerra were wonderful . I never mind going for an appointment there since they make you very relaxed. They are wonderful at Franklin Dental!

S
Review №98

I just recently got commercial insurance and wanted to take care of a few concerns from Dr Guerra.I felt very comfortable with the staff but it is still dental work and not the most pleasant experience.The end results are more than i expected with two perfectly matched front crowns.I couldnt be more pleased.Superior work.

Gl
Review №99

Very nice place to go and have dental

Me
Review №100

Have had nothing but great experiences! Highly recommended.

Information
22 Photos
100 Comments
5 Rating
  • Address:471 W Central St, Franklin, MA 02038, United States
  • Site:https://www.gentledental.com/dental-offices/ma/franklin/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=mybusiness
  • Phone:+1 774-203-4694
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental hygienist
  • Dental implants periodontist
  • Denture care center
  • Emergency dental service
  • Oral surgeon
  • Orthodontist
  • Teeth whitening service
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–4pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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