Dr. Anh Jibben is fantastic! I am an ER Nurse and I was having trouble reading the small print on the medication vials in my protective suit. She spent the time to work with me to insure I could keep my patients safe. She was very thorough in her assessment and in helping me decide what type of glasses I should have. She customized the lenses specifically for my needs. I will always use her!

OK, I have no issues with the Doctor or her staff. They are technically competent and friendly. My problem is with their vendor they use to make the glasses. Twice Ive paid hundreds of dollars for glasses that by a year later were so scratched up they were unusable. (And I was as careful as I could be, but my job gets me out in the dust.)Very poor quality. Switched to the other optical shop in town and they use a different optical lab. Been very happy. Would be willing to go back if they switched.

Highly recommend Dr. Jibben. She is very thorough and pleasant. Everyone was helpful and pleasant.Look forward to getting my new glasses. I will always go to them for my eye care.They have good prices too.

You dont need to leave Fountain Hills for great eye care!Dr. Jibben is professional and extremely empathetic. Her examinations are comprehensive and she allows the patient many opportunities to ask any questions or concerns they may have.I have astigmatism and lazy eye, which was not properly addressed at my last eye exam at a neighborhood Walmart optometrist. Dr. Jibben gave me the reassurance and information I needed to treat my condition.Their eyeglass selection is also great and they offer special pricing on a variety of frames. The staff is very friendly.

Dr Jibben and her team are fantastic. The staff is very professional and friendly. I have had chronic itchy and dry eyes for years. Dr Jibben recommended an eye lid scrub and eye drops and I feel like I have a brand new pair of eyes! They have a great selection of glasses and the staff was patient and helpful while I tried on glasses. Highly recommend Dr.Jibben for all your eye care needs.

I dont recommend. I went here for help fixing my broken glasses and they succeeded in making them worse. Both the female receptionist and the optometrist. Not recommended at all.

Excellent service! Wholeheartedly recommend!

Super caring and wonderful staff, great costumer service!!

Dr Jibben and the staff are great.Dr Jibben is very meticulous and thorough.

My first visit as a new patient today and I was so impressed! The front office staff were friendly and efficient with insurance and new patient information. Dr Jibben was so informative and really seemed to care about me as a patient. I’ve definitely found my eye doctor!

I am very happy with my new glasses from Capella Eyecare. I had multiple issues somewhere else and arrived at Capella in need of rescue. I already had a new Rx but needed progressives and also sunglasses. They have a very friendly and helpful staff and a wonderful selection of frames to choose from. All of the features I requested for my lenses were ordered and delivered perfectly. I am very pleased and Capella Eyecare has earned my business from here forward.Thank you, Carole Breton

I got new glasses 6 weeks ago and loved the glasses and the visit so much I went back for sunglasses! The office was clean and professional looking, the staff was friendly and accommodating. Dr Jibben is highly trained and was very caring. I really cant think of any cons about this business. My whole family is now going there!!

Dr. Jibben and her staff are very pleasant and professional. Dr. Jibben takes the time to educate you about your eye health and eyesight. I highly recommend Capella Eye Care!

What a caring and amazing office! Dr. Jibben and her staff helped me through an emergency eye problem and got me back on track! I recommend Capella Eyecare to anyone in Fountain Hills or if , like me, was traveling through and need some help this is the place to go,

Thank you Dr. Jibbens and staff. I had an immediate need and you were able to fit me in your schedule. You and your staff were able to consult with me on my medical issues as well as help me with eye glass selection and fitting. The scope of medical services, state of the art medical equipment, comprehensive eye glass frame selection and fitting along with professional and personal patient care at Cappella gives me confidence for future care, thank you again

I would highly recommend Capella Eyecare. Dr. Jibben is personable and provides the kind of one on one service that is lacking in larger facilities. The office is clean and the support staff are very kind. I was having issues with constant headaches and dry eyes at work. Dr. Jibben suggested computer glasses and a particular eye cleaner. I havent had another headache or issue since. Thank you for resolving my issue!

Capella eyecare is the absolute best. They go above and beyond for their patients and everyone is extremely knowledgable. I highly recommend this place and the staff and doctor!

Capella is the place to go ! Dr Jibben and her staff are amazing. I was visiting Arizona and I needed to get glasses, Dr Jibben and her staff made sure that I had not only one pair but two pair of glasses before my departure to return home. After returning home I had a mishap with a pair of one of my glasses. I sent them back to Capellas and they not only fixed them they rushed them back to me due to me needing them right away. Dr Jibben is diligent and works with integrity ! Absolutely love her and her staff ! Would defiantly recommend Capellas !

I went to Dr Jibben on a friends recommendation. I found the office very courteous and Dr. Jibben was on time, her exam was thorough and she fixed a problem I had been seeing another Dr for on my first visit. I was impressed, to say the least. she will be my eye Doc from now on.....

I appreciated the excellent customer service.

I was on a business trip while in Phoenix area and found this place since it was near the resort where i was staying. So i scheduled an eye exam because i have been having headaches eye strains and dry eyes so figured it had to do with my glasses i have been wearing for the past 3-4 years. I have checkups every year at OTHER places and they always say its the same -2.50 since that is also what i tell them before the exam. Upon my arrival at Capella, the staff were extremely nice and helped me with a few nice frames that they had on display. On this visit to Dr. Jibben, she gave me the BEST and most comprehensive exam that i have ever received (Full dilated exam). She is extremely knowledgable and explained the reasons for my symptoms. After my checkup, it turns out that the OTHER DOCTORS that i got exams from OVER PRESCRIBED me by a WHOLE diopter, meaning i wasnt a -2.50 but truly only -1.50, so Dr. Jibben explained that i could not simply just back to a -1.50 since my eyes are so accustomed to -2.50 over the years. In the end i walked away with a new pair of fashionable eyeglasses and tons of premium contacts to help my dry eye, and to gradually work my way back down to my true -1.50 prescription. Dr. Jibben`s practice has great value, great selection of nice frames & very professional staff. I am extremely satisfied that i was seen by Dr. Jibben and i would travel from Chicago every year just to get a check up from her and give me a reason to take a short weekend vacation! Dr. Jibben is the BEST!

I had the WORST experience with this office. I called in and spoke to a receptionist. I made an appointment the same day for 4:30pm and provided her with my insurance information and phone number. She said that she would call me back if she had any issues. I never heard back from her and called the office at 3:40 to confirm and hey told me that they were unable to confirm my insurance. I gave this new person my information again and she called me back to tell me that they could not locate me in the system. I complained and asked to speak to the doctor and she told me the doctor does not handle these things???? what? ok - so she finally said we will give you the exam and if your insurance does not cover then you will have to pay out of pocket. So my insurance retro enrolled me and it will take a week to get me in the system by May 11. So I called the office today May 5 to let them know and asked them to fax over my contact prescription to Lens Crafter. She told me that she will not release my prescription until she gets paid. I was irate at the poor patient and customer care. The office is unprofessional and unintelligent staff. They have zero common sense. They do not write down patient information but just put enter the information into the system and if the system crashes they have no way to contact the patient. I have been in healthcare for over 25 years and the excuses that I hear are so ridiculous and non intelligent. The office manager even did not want to call my other office to get the fax number and she expected me to provide her with that too! They make mistakes and just say sorry ooops but they want to do as little as possible for patients/customers. Bottom line this office manager told me that this is a business and we need to get paid first. This is NOT the office for me. Any healthcare professional who puts MONEY first instead of quality of care, customer service and well being of the customer and terrible. This office manager is lazy, unprofessional, and tried to deflect blame to me Again, I would NEVER go back to this place again nor would I EVER recommend this place to anyone. The staff is ignorant, lazy, and non intelligent without common sense.

They are so nice and Dr Ann Jibben so right on