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Amazing Lash Studio
3110 Texas Sage Trail, Fort Worth, TX 76177, United States
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Ka
Review №1

I have my lashes done at this place and it was a horrible experience i paid $189+ for something that was nightmare. The girl Katie got my lashes and got the volume set and while i was there getting it done she pulled my lashes on the process because it and my eyes were hurting and not comfortable to blink cause it hurts. Then before leaving i told them about it and the expert looked at it and look and she said it was fine . It was a long 4 weeks of pain and poking glue on my lashline. Found out she glued cluster of lashes on 3 lashes or 4 of my real lashes.not going back here again.

Ch
Review №2

After confirming my appointment and agreeing to pay the extra $65 for volume 6D lashes I went in to my appointment the following day very optimistic. My client profile acknowledged I wanted volume 6D lashes, I informed my lash technician I wanted volume and for my eyes to Pop! She acknowledged her understanding but then proceeded to give me individuals only and w/o volume. I ended up with a very natural look I did not request nor desire. They offered to comp my service if I returned within 3 days. The problem with that is I left for my 1 week family vacation out of town the next day. So I was forced to choose between canceling my family vacation and getting my lashes fixed the way I requested or not getting them fixed and going on my family vacation. I chose Family and to never visit this Establishment again!

ke
Review №3

I started going here a couple of months ago and I was honestly going to cancel my membership, I could not find a good stylist but I kept wanting to give them a chance. I called to make an appointment and the lady on the phone told me Deja is very good so she booked me an appointment with her. I LOVED my lashes after she did them. Its been 3 weeks (and I usually get them done every 2 weeks) and they look as good as the day she did them. Deja did an awesome job. She did not leave glue in my eyes and no lashes are crooked and they look flawless. Thank you(:

Je
Review №4

Best place to get natural looking lashes Maggie the Master tech I highly recommend her or latonya cant wait to go see him today. Thank you amazing last studio team

Ol
Review №5

Im not the type of person to write bad reviews, but I think its important for peoples health and safety that I write this one. The technician I had was clearly inexperienced and it showed- She plucked out my natural lashes several times, poked me in the eye, and spilled the lash adhesive into my eyes on multiple occasions. I was respectful when I went there and when I left, but the process was incredibly painful when it shouldnt have been. The staff should receive more training, lest someone else end up having the same problem. My eyes still hurt and burn a few hours after the appointment, and the only response I got was that they would fix my uneven lash, which clearly after the experience, I didnt feel inclined to do.Edit: I was contacted by the regional manager and she told me that I was wrong (it was gel from the cheap pads) and not adhesive. She defended the studio and refused to apologize. Do not go here, or to any lash studio in this area.

Be
Review №6

I used to go to amazing lash 4 years ago and it was great. After going for 6 months it seemed like they changed the glue and my lashes were falling out at a quicker rate. It was no longer worth the money so I cancelled. I began going again 2 months ago to try it again and still my lashes don’t last as long. I spend over $200 a month to have my lashes look great for about 6 days total. After 3 days they start falling out, turning sideways or tangled and hurting. The staff here never seems to be happy (clearfork and west 7th in Fort Worth). And the issues I have with my lashes/appointment always seems to be my fault. “Im in the sun too long, I sleep on them, I don’t brush them enough, I opened the oven too quick and fried them”. I understand these things might effect my lashes but I feel like I am very cautious of them, brush them multiple times a day gently and even bought the amazing lash products to keep them lasting longer. It doesn’t work.And isn’t it weird the staff/appointment setters don’t have their lashes done? One had amazing lashes and I asked her what set they were and she told me her friend did them….doesn’t even get them done at amazing lash.Today, I had an appointment and when I arrived they couldn’t find it. Asked if I made it online and that their online reservations have been double booking. Never apologize. Told me to try another location. This business has zero customer service and seems to be worried about just taking your money.

An
Review №7

I’ve had my lashes done for over 8 years. This was the WORST place ever! Their employees are not trained technicians, they’re fresh out of school students with no advanced training. This is fine, but they should let you know and charge accordingly. They don’t make their own lash fans. They have premade, extremely thin fans. Their own franchise brand. 😝 I needed an emergency refill for pictures - walked out looking the same as when I walked in. They charge to clean your lashes before they start and if you don’t want to pay, they give you a little paper cup of suds and send you to the restroom to do it yourself. Plus the receptionist is rude. Don’t waste your time or money on a franchise shop, use a professional salon.

Ja
Review №8

So...the place was nice and the staff was nice as well but for someone new to lashes I would not recommend. Maybe it was my fault for not asking enough questions but after all was said and done I don’t like my lashes and I feel like I paid way too much for something I’m not happy with. There wasn’t much explanation in the difference between lash types/styles. It was just a poor experience. The girl who did mine was great though super sweet.

Am
Review №9

Leah is Amazing! My lashes look Amazing!!! I don’t think any one has done a better job than Leah has and I have had lash extensions for about 3 1/2 years now! have the worlds teeniest lashes and she manages to place an extension on each of them 😊 I am so grateful for her work and professionalism!

Jo
Review №10

Amazing lash studio isn’t so amazing. After calling and telling them we would be late because of an accident on the road they informed us that there was a 15 minute window after to get there. We arrived 10 minutes after the appointment and then they cancelled and moved it to the next day (even though we were in the window). They made us sign a form saying if WE canceled we would have to pay half of the service. The next day 2 hours before the appointment they call and cancel for a second time. But they don’t have to do anything. Would not go here not reliable. Would give it 0 stars if I could

Je
Review №11

My lashes were great for the first week. Went to get a touch up before vacation. By the 2nd day of vacation most of the eyelashes fell out. By the end of the week there’s maybe 4 left.

Pe
Review №12

Ive gotten my lashes done before and they were never as amazing as they are right now! I love this place and Alex who did them. I signed up for a membership right after I saw how gorgeous they looked. Im definitely gonna be coming back again, and again, and again!!!only reason my eye is red is cause it had just opened after being closed for like 45 minutes

Ga
Review №13

Love my lashes every time!

He
Review №14

I have been going to Amazing Lash off and on for several years (+3). I have had good and not to good stylists. After multiple negative experiences I left and tried other places, where I had better experiences. I decided to go back to Amazing Lash this past weekend. Had a senior stylist. Immediately after the lashes looked ok even though they werent what I wanted. I thought it was strange that there were no lashes on my outer corners, but let it go. By Monday I was missing so many lashes I called and asked for a correction, which they willing scheduled for free! Come time for my correction, and even more were missing so I called to find out if I could cancel my membership (which I had signed only 4 days prior). No! I had to have a doctors note for allergic reaction or live 25miles away. So I asked if I could get a note from my neurologist since I have cluster migraines and often cant manage my schedule (meaning last minute cancellation). I was told no again. I was nice about it, frustrated, but nice but they had no interest in trying to assist. I even offered to pay for price for the set to cancel the membership (same amount of money), and the answer was still no. Not even an arent too compromise or work with me. Not happy! Oh, Thursday morning, not even a week later, this is what they look like. (btw - my lashes normally hold for 3-4 weeks.)

C&
Review №15

Ive gotten my lashes done numerous times and I always love them. The stylists are great and there is always a clean, fun atmosphere! Absolutely recommend Amazing Lash!

Br
Review №16

Was my first time getting eyelash extensions.I liked the look of my lashes with them. I would definitely get them again, but maybe only for special occasions.My bf noticed them right away and really thought they were sexy. He never notices my hair changes or anything like that so it was special that he noticed my eyes!Warnings:-Glue kinda burns the first few minutes after opening eyes, have them put a fan over your eyes when you first open them.-I lost a lot of the false eyelashes the first few days. After a week in, it was clear which lashes were my ride&die and which ones weren’t.What selections I made:-“sexy” style of eyelashes-size twelves (was told thirteens would be too long for when I wear glasses)-got the 3D lashes (3 strands per eyelash) instead of the 6D-I opted out of getting the full track of lashes, because I wanted to see how I looked without all the volumeOnly thing that kept this from being a 5 was the large number of lashes that fell out in the first few days.

Cr
Review №17

First time going to amazing lash studio, I was not happy. I dont usually review nor do I like to complain but maybe some more training could be done. I would not have been consulted if I didnt ask any questions, I went with the glamour look with volume and got exactly what I feared. They looked very fake, they felt very heavy and I felt pain on my eyelash hair line. The glue was visible and a thick clump is felt when touching the hairline. Though they called and said I can go back within the next two days, I didnt share my opinion then because I just will not step foot at this location again. The reason i decided to review, is because after the second day, the weight of the glue on my left eye has now irritated my pores and caused the corner of my hairline to swell. Be careful!

An
Review №18

Hit or miss front staff is rude. Pricing is not transparent I booked for a refill front desk person sees my eye lashes ask me the COVID questions and proceeded to get me with a stylist . A fill with the 100 $ membership is 30 if you don’t have credits . When my lash tech finished I was charged 60 and told it was just the price after doing research I realized I was charged for a full set the counter clerk couldn’t give me any details on what service was provided that caused it to come out to 60 . If I needed a full set that should’ve been explained at the front desk not at the end of the appointment . I asked front desk for a brochure and I was told pricing was changing

Pa
Review №19

The staff here is amazing! They do their best to accommodate and resolve any issues you have that you communicate over. Very informative if I have any questions. Environment is calm and relaxed. Loved my volume lashes I got last time. They felt great.

La
Review №20

Got a free service from Neya. I went in knowing it was going to be a student and not expecting perfection but the job was horrid. Her attitude was disgusting. && my eyes burned for days.

Er
Review №21

I love this studio and getting my lashes done here!!! Every service is wonderful and the stylists take such quality care of me and my lashes! They always look great and last for so long!

Am
Review №22

I’m very pleased with the service I received recently. The front desk staff were very friendly and welcoming! Lily was my lash stylist and she did and amazing job getting my lashes full; which has been an issue I’ve had in the past at other lash companies. Would definitely recommend her and I will be coming back for sure!

Ja
Review №23

I’ve been a member of the Alliance location in Keller for over 5 years. I recently accepted a job working somewhere that does lash extensions, so I no longer needed my membership with Amazing Lash. I went in to the location on the day my account drafted my membership charges, to cancel. I fully expected to pay for the charges drafted on that day. However I was informed that I would be drafted again on the same day next month because of the “30 day cancellation policy”.. it was literally ON THE DAY I WAS DRAFTED. They knew my situation, and knew full well that I have no use for the membership credits at this point- as well as the fact that I currently have 4 unused credits sitting with them that I will never use. In my opinion this is a very poor way to treat someone who has been an extremely loyal client for over 5 years.Just my two cents- good luck if you purchase a membership. Not at all flexible.

Ra
Review №24

This studio is top notch! I’m addicted to lashes and Libby Key is my go to girl for lashes. She is very talented and fun to hang out with. She is very detailed oriented. Master Stylist are worth their weight in gold!

El
Review №25

First set of lashes were great. Went in for a fill appointment and those fell out in less than a week! I even purchased some expensive lash coating product to help keep them in longer that did not work. I want to cancel my membership now. I called them and they said I have to cancel in person. What a waste of time and money.

Ni
Review №26

I have been going to Amazing Lash for quite sometime now. I have gone to other locations and had great service. The Alliance location is closer to my home and I tend to do a lot of my shopping out here so I popped in one day and they were able to get me in a few hours later. I did my running around and then went back to have lashes done. Nikki was Great, was well worth the extra dollars for a master. They get you in and out in less time then the others. Their 6D is my favorite... I mentioned to the girls at the front desk that I was having a little more come out than normal, they showed me how to properly wash my lashes. I would definitely giving this location a try!

Ch
Review №27

Just left the studio for the first time. I got the natural singles and love how they look! Payton was awesome, super quick and very kind! I’ll definitely request her again for next time.

Ta
Review №28

This was my first visit here and I absolutely love my lashes!

Gr
Review №29

Alex is the absolute best! She has been doing my lashes since my very first time (over a year ago), and I wont let anyone else touch them. She is very detail-oriented and always makes sure I look flawless before I leave. In fact, both my mother and my best friend get their lashes done by Alex as well! HIGHLY RECOMMEND!

sh
Review №30

Morgan does an amazing job on my lashes! I always get 6d volume and they are always on point! The girls upfront are always so help with explaining everything about the different memberships.

Co
Review №31

Decided to try something new and instead of extensions I did the lash lift. Love the results. The lift was a lot faster than extensions... less than 1 hour. The lift used my natural lashes. It did feel a bit odd having the perming rod on my eyelid. Overall, wonderful experience.

Ma
Review №32

I have had multiple occasions in which the staff does not communicate effectively with me (their client) in regards to scheduling, my credit, etc. Today I was beyond disappointed in the customer service they provided. There was a bad storm but as you know, you cant cancel last minute due or they will charge you for full service. I had my appendix removed one week ago and although I can drive, I was also driving through the storm to get to my appointment and was 2 minutes late. When I was checked in, a technician who I did not request called me back and the receptionist told me that the one I scheduled with was not in. NO ONE bothered to call me and tell me that the technician who I always request and was scheduled with, was not in due to the weather but offered me to wait on her to get there and that she was about 45 mins out? Is this even acceptable?I was infuriated because the staff in the front was going nothing when I arrived, and they couldnt have called me to let me know or offered to reschedule!? I mean the lack of communication between the staff to their clients its unacceptable and the lady didnt even seem to care. They didnt offer anything because of the inconvenience and I have rescheduled my appointment and will be getting out of their membership program. They need better management and hire better front office staff. They have a huge turnover rate in the front and I think for the sake of their business, they should compensate them better for better quality service.

AU
Review №33

I love Amazing lash in general but this location and it’s employees are top notch! Every stylist i’ve seen has been beyond great! The prices are fair and the products work great as well! They last very well! I would highly recommend!

Ha
Review №34

Great place !!! My lashes are beautiful and full !! The stylists are amazing and the girls at the front are so sweet !! I recommend coming here 110% !!! Best lash place in Fort Worth !!

El
Review №35

January I received my first set of lashes. I am absolutely in love. I couldnt resist the membership. The staff is always so friendly and helpful. My girl Nikki is the best. Not to mention, the lashes are beautiful! I use to be a full face of makeup kinda girl now I rarely wear it because the lashes by their selves are more than enough. Love!

Am
Review №36

This is a great place to Lash Extensions for an amazing price! The girls are very friendly and provide excellent work. Yolanda who did my lashes, did an amazing job! She is very informative, makes you feel comfortable, and is very knowledgable which is always a plus for first timers. Yolanda took her time and you can tell she was really passionate about her work, which I loved! I have never had lash extensions before my visit and I definitely plan on keeping them because they make you feel even more beautiful and just give you that extra confidence that all women deserve to have. You will not regret your decision of picking Amazing Lash Studio for your lashes!!!

Br
Review №37

I literally never write reviews but If I could give 0 stars I would!!! Where do I even begin with this place. I had the membership that was 2 refills a month $109.99. It would barely last and the lashes weren’t even noticeable unless you pay the extra $40 for volume. They fall out fast. But now to talk about this location. Absolutely the worst business. They lied to me that it was easy to cancel and then said it wasn’t possible to cancel. I got a doctor note because the lashes made all my real lashes fall out and they were awful and couldn’t afford to keep paying it. I sent them my doctor cancellation and they tell me they need my new credit card info in order to cancel. YA RIGHT. They are so money hungry it’s insane. I tell everyone I know to avoid this place. Horrible management and service. A serious rip off. Go literally anywhere else!

Al
Review №38

I absolutely love getting my lashes done here! All the stylist are amazing, Libby does such a great job on my lashes and I love the environment of the studio!

Li
Review №39

Love the work and quality of lashes at this location!! I especially love Niki and Haley, they’re my go to stylists for all my lash needs!!

Ha
Review №40

I have had a wonderful experience at this location with Mariana. She does a wonderful job on my lashes, and I always look forward to visiting with her during my appointment. Changing locations to this one, I was nervous to change stylists, but after my second appointment at the location, I was placed with Mariana and I have been going to her for appointments for probably close to a year. I highly recommend her, and this location is always clean with friendly staff.

Sa
Review №41

Love it here! If Im going out or just running errands I always know my lashes look amazing! Niki is the absolute best and would recommend her to everybody!!

C
Review №42

Awesome eyelash extension studio! I always book my appointment with Pat because she is awesome! I have actually now booked my mom to get her some eyelash extensions since she loved them so much on me. Everyone tells me how natural and awesome they look! Everyone at the studio is very professional and helpful. I am glad I decided to try out eyelash extensions and Im glad it was with them!

Gl
Review №43

Had lash extensions done for an out of town wedding & wanted to cut down on my travelling baggage, so did nails & lashes & a few other things so I could pack light for a flight over seas to a destination sight. The Wedding was Beautiful & I was really glad I had gotten my Lashes done. They stayed done for a month in fact after the wedding I keep it up for almost a year befor going back to false eye lashes.💋🍀

Ta
Review №44

Ive been a member for almost a year now and I am always satisfied. This time I chose to add volume to my lashes and the dramatic look I was going for was immediately found! The technicians are always polite and welcoming. This time I was last minute in making an appointment but was quickly accomodated. Thank you Amazing Lash! Keep up the great work!

Ka
Review №45

I love my new lashes! The lady that put on my first set of lashes was so friendly and took her time to make sure my lashes looked perfect! And they do! I signed up for the membership since I plan on coming back for a VERY long time to keep my lashes looking fabulous! The studio was very clean and I felt very comfortable/safe while the technician applied my lashes.

Te
Review №46

I love Ashely! She does an amazing job on my eyelashes!! I love this place! It’s clean and safe and friendly! Thanks for making me feel pretty😀

Co
Review №47

Typically I like amazing lash. Have been to this location four times. Once was actually a correction. It gets worse every time. I typically go to Lubbock location and have never had a problem. So I end up paying extra for a master stylist assuming my lashes will be bomb and she finishes a full set in 1 hour and never asked me length/fullness. Much shorter than I like and usually get. can still see my natural lashes after a FULL SET. Shouldnt have to pay extra for extremely average lashes. Definitely will not be back to this location after four times. On the bright side the girls at the front desk are sweet

Kr
Review №48

So cheap and a lot easier than I expected. Alex was FSNTASTIC!She spoke with me the entire time and answered every question I had. She gave me a lot of tips on how to preserve them and keep them clean. Here I am 1 week later and they still look great!Ill be back and back again and request her every time.Very happy I went through with it.

Sa
Review №49

Just visited amazing lash for the first time today. My technician Alex was great. She explained everything thoroughly and helped me decide which extensions to get. I love my new eyelashes.

Br
Review №50

I love this location and their staff!!!! My lashes always look so good every time I leave. 10/10 would recommmend going here

Pa
Review №51

I took a leap of faith back on October and went to Amazing Lash Studio at Alliance and Im glad I did. I have not had any issues and Libby is AMAZING!!!!! I recommend them to anyone wanting an affordable set of lashes. No sense in wasting $100 and up on a set these are perfect!!!!

Je
Review №52

I love this Amazing Lash location. Most times that I call they can get me in that day. I understand they are very busy and I appreciate how nice they are. I have been to multiple stylists and LOVE them all! They are all extremely talented! Thanks Amazing Lash!

Ru
Review №53

I love this location!! They are always eager to help and have a wealth of knowledge. They have lots of stylists so I know I can always get in with someone when my schedule allows. I love that I can book same day appointments. Ya’ll can’t go wrong with this location!!

St
Review №54

I get my lashes done here regularly and never leave disappointed. The staff and stylists are awesome! They always makes you feel comfortable and will try there best to accommodate you any way they can! My lashes always look amazing thanks to them

Ni
Review №55

I love the staff at this location. Always so friendly and Niki Sherman is awesome! I leave feeling beautiful every time!

TR
Review №56

Wow I’m not only in awe of my beautiful lashes by Alexis, but the entire staff was so friendly and very knowledgeable. I’m also very impressed with an entire wall of products to maintain your lashes and keep them healthy. I learned more in an hour from these ladies than I did from online searching. Trust me ladies, this is the place to go!

Le
Review №57

Money pit! The lash technicians themselves are amazing all of the are sweet as can be. The front desk associate I would say other wise. I am a member here and schedule a fill today which is your full credit of the $58.99 a month they take out. Well I got to me appointment but the front desk lady was getting her hair French braided and didnt have time to tell me tech I was there. Needless to say my full turned into a mini fill. Which I could use a partial credit for my monthly membership and had to pay out of pocket. You would think paying over $700 a year you would not have a lot coming out of pocket but in the 5 months I have been a member I have already had to pay for 2 full sets cause my other fell out due to faulty glue which they didnt reimburse me for cause there is a 3 day complaint window. But also 2 fills out of pocket. The front desk associate gives zero cares and is quiet unprofessional.

El
Review №58

There was misleading prices not honest. Do not go there get ripped off like I did.

Pa
Review №59

Cancelling the membership is a nightmare. I would strongly recommend not getting into a membership with this company. The staff is friendly. It is a convenient location . I am not saying to not give them a try for lash extensions but pay as you go. The membership does not pay for the entire cost of properly maintaining your lashes. Amazing Lashes is the cheapest salon I have found so even without a membership you are still getting a great price for this type of service. Do not let them talk you into a membership.

ta
Review №60

I love this place, they gave me amazing lashes for real! I get so many compliments on my lashes. They look beautiful and natural and they last. The staff are so professional, kind, and caring. What a great experience, I will be a forever customer!

Te
Review №61

Being my first time getting my lashes done the staff was very nice and helpful. My stylist Cecilia was very good and very well informative. I would recommend this place to anyone looking to get their lashes done.

Au
Review №62

LOVE my new lashes :) Alex Chandler was amazing and made me feel so comfortable. This was my first time and she went through the different lengths with me before hand and answered all my silly questions I had. Will definitely be going back, I am already obsessed! Thank you Alex!!

Al
Review №63

DO NOT WASTE YOUR MONEY HERE!!!! 😭😭😭I would give zero stars if I could. I got a full set and signed up for the membership with the $59.99 fills. I was excited that I could continue to get my lashes for a reasonable price. Well after my first set I noticed they fell out way faster then I’d experienced at other places. I went in for my fill once I was notified I had a credit. My stylist said I would need a full set from how much had fallen out. I asked how much more that would be and she said over $40 EXTRA! It had only been 2 weeks. She said that I would probably need a full set every time from now on. I can’t afford $100 plus tip every two weeks. That’s ridiculous! Well by this point all my lashes had fallen out and I called to cancel my membership but the front desk said I had to come in to cancel. I couldn’t come in that day so I waited till the next day. The next day I went in, the front desk said I had just gotten another credit on my account. I asked her to cancel my membership and put the credit back on my card. Easy enough right? Wrong! She said there was no way she could put the credit back on my card. I knew they had my credit card information so how hard would it have been to simply put the credit back on my card? I asked to speak to management and she said she was the assistant manager. She just kept insisting I pay an extra $40 to get a full set again. I told her over and over I couldn’t afford that, please give me my money back. I no longer want to do business with Amazing Lash Studio.I asked to speak with upper management and she wouldn’t give me anyone’s name or phone number but an email I could contact. I emailed them TWICE and never got anything back. I went on the main website and tried to find corporates contact and couldn’t find ANYTHING! What kind of business is this? You should have a place where customers can freely communicate with you their concerns. Now I’m upset! I want my money back! In fact I rather just leave the credit there then give this company anymore of my money. DO NOT WASTE YOUR MONEY HERE! Go to someone who owns there own suite or private party.

Ch
Review №64

Wonderful experience here!! Everyone at the front desk is so nice and helpful!

La
Review №65

I have been using Amazing Lash for almost a year . I live in Rhome and there are salons closer which I have tried but none had the skilled technicians as Amazing Lash! One month I tried the blue tips and they were attentions grabbing. Im 62 so dont ever think you are to old. My husband loved them! ❤They are the best I have used and I drive 30 miles one way for my appointments.

An
Review №66

Clean and convenient. I have been going to Haley, a master stylist there, for about 6 months. She is quick and my lashes stay on!

sh
Review №67

If you don’t have a membership and you’ve already taken advantage of your introductory offer, a regular set is $250, which is more than 3X their first time introductory offer($89), which I find outrageous. And if you do you have the membership they are constantly trying to cheat you and charge you more money claiming you have lost too many lashes for a refill and must get a full set, AFTER they have already drafted out the $60 monthly membership. They credit you one refill the same day of every month so if you wait a couple days after you receive your credit they will act like you waited too long and, BOOM you get charged a full set ONTOP of the $60 already drafted from your account! Don’t get me wrong, the lash technicians are super nice but all in all it’s a waste of your money due to all the surprise charges they hit you with at checkout when you’re already spending $60 a month for membership. And not to mention they have updated their membership to where you must go keep your membership for a whole year without any way of canceling before that year is up!

He
Review №68

They never answer the phone, I had gone to Southlake a location for over a year and had no issues with fallout - until I started going to this location. But when I call to let them know I’m suddenly having major fallout they want ME to pay for a full set! Then They try to say it’s improper care on my end. No, it’s the technique - also the under eye pads they use are very cheap and irritating and are not the same as the ones Southlake uses (when I brought it up to the stylus they told me when they run out they buy cheap ones). Ive been holding out and praying they improve but management doesn’t seem to be too involved.Edit: management called me and added points to my account to try again with their location. AppreciatedEdit 2: Southlake location had to issue a second refund to cover the full set I received at alliance that completely fell out AGAIN! I’ve never had as many issues as the few weeks I tried to go to alliance.... poor management that needs to take notes from Southlake.

Ch
Review №69

I always so beautiful when I leave! Alex is amazing and always does such a great job! Love my life in lashes!

Ha
Review №70

The end result is fantastic... the personality and professionalism was superb. My only complaint is my first full set took close to two hours, and I did not allow for that as far as my schedule went. Beyond an hour, I was stiff from the neck down and became fidgety. Also needed to use the restroom. So, make sure you empty your bladder (which they offer before hand), and ask when you get there how long your lash person typically takes for the service you are receiving.

Ly
Review №71

My wife signed a one year contract with this place in June 2018. When I called in early 2019 to discuss cancellation, I was informed the contract was non-revokable and was told to call back in early June 2019 to cancel. When I did, i was informed cancellations had to be done in person. My wife went there and cancelled the contract and was told that wed be billed for July as they couldnt stop auto pay by the end of the contract (June 2019). Really?A nother $60 taken from our account. Never again Amazing Lash.

Ye
Review №72

My first experience at Amazing Lash Studio was undoubtly astonishing. The service are always welcoming and sincere. Every visit back never failed to make me feel satisfied with my results for an affordable price. Would greatly recommend this place!

Me
Review №73

I was referred by a friend and i am SOOO glad she told me about amazing lash studio! Ive had my lashes done before and these are by far the BEST Ive had! They stay on for a good few weeks and look great until the next fill! Ive already told my friends about it and i cant wait for their amazing experience too :):)

Ni
Review №74

Ive been getting my lashes done here for about 7 months now! I have always had an excellent experience. The girls up front are always helpful and the stylists are always friendly

co
Review №75

Lost a lot of eyelashes and my lashes were very short after continually getting lashes for 6 months. After I let them know of my concerns they wouldnt pause my membership or cancel it to let my lashes grow back. So when I got my lashes done they werent as full anymore.

To
Review №76

I was very impressed with the Amazing Lash Studio! Ive never had lash extensions before and was a little nervous. The staff was very sweet and fully explained everything to me. I love the lashes and will definitely be back!

Me
Review №77

This company is deceitful, not transparent with their contract policy, and their product and service sucks. Dont waste your time and money here.

Ch
Review №78

Beneathu is AMAZING!! I absolutely love my lashes and I get more compliments on how natural they look! My lashes stay on well and and have made my makeup routine so simple Since I dont have to wear mascara. Im hooked!! #gorgeous

Je
Review №79

Dude, super impressed. Great service and really clean environment. Both managers, Stephanie and I believe her name was Jackie (?), were very competent and informative. Id reccomend to anyone.

Bl
Review №80

Be aware they charged me 11 months in my credit card even when I told them I was moving from the area, I never realized about those charges because I do not have access to my husband credit card and He thought that was something like linkedin or something like that I have been trying everything, to have this resolved emails, that they ignore, I been calling since January it is July and they can not give me an answer, calls and they always say they are checking my case. I am losing my hope to have some of my money back, they do not care about CUSTOMER CARE(TO BE HONEST I AM NOT SURE IF THEY KNOW THE MEANING ) or anything, please avoid this place! I feel bad to post this but they are ignoring me, I can not believe the lack of professionalism at least to give me a card and say you can use your appointments in any other place sell them etc, Sorry for the workers because they feel bad but the managers and owners they do not care! AVOID THIS PLACE AND BE CAREFUL WHEN YOU SHARE YOUR CREDIT CARD! Thanks!

Ma
Review №81

Ive been going to the Alliance Town Center for a year now. Tried several other location and never found it to be as pleasant as the location at Alliance Town Center. The staffs there are always friendly and helpful and the Technicians (Lizzie and Maria) does a wonderful job. People are always asking me if therere real because they look so natural and always get compliments how great they look.

Au
Review №82

DO NOT GO HERE!! It is a rip off and horrible customer service! The receptionist only treats you right and works with your schedule the first time so you can sign up for the membership. Once signed up, it’s such a rip off and no appointments available when you need them.The first time I saw Jordan for a fill she was in such a hurry and very rude. Every question I asked about lash volume and length she would respond very short and annoyed so I stopped asking. I felt very uncomfortable and not wanted there. She finished my fill in literally 40 minutes and told me my “1 hour” time was up and that she was sorry but my left eye would have more lashes than my right eye. She did say if I wanted complete lashes on my right eye I would have to make another appointment on a different day for a “mini fill” and pay for it. She walked out of the room and didn’t even say thank you or bye! When I paid for the service she had charged me for extra volume and length on top of my membership payment! Not to mention my lashes looked soooo bad and uneven.I’m not one to complain but this by far has been the worst service I have ever received.Emily (my old lash technician) was the ONLY reason why I would go there but since she is not there anymore I will NEVER go back!

Al
Review №83

Amazing Lash Studio is a great place to work! All of the stylist and front desk staff are so friendly and make coming to work enjoyable! We have the BEST customers and we love making people look beautiful!!

Mo
Review №84

Looooovee my lashes and the alliance location!!! Sherlinda always does an amazing job!!

Br
Review №85

I was very nervous about having extensions done, since I didnt know what they would feel like or how long they would last. The girls here are very sweet and make you feel comfortable and answer every question you have. Its been 2 weeks since Ive gotten my extensions done and I love them.

Jo
Review №86

Leah is absolutely wonderful! She does an amazing job every time. I enjoy our talks and my naps! I always look forward to my appointments! Leah is the best!

Mi
Review №87

Beautiful atmosphere. Kind accommodating staff. I love my New look and will be returning!

Am
Review №88

Every time I go, they do a worse job so that the lashes need to be filled more often. It started with every 4 weeks now theyre barely lasting a week before I look like a crazy person because so many have fallen out.Had to lower it after my last experience. They left me in the waiting room forma half hour after my scheduled appointment then did a terrible job. Im so upset with how bad they look. I tried to tell her I hated it and she just brushed me off. The more I look at them the more upset I get. They looked better before this recent fill. I cant look at my face, because its so upsetting how bad they look.

An
Review №89

Great experience, will definitely try and keep this regimen up! Very visually appealing studio, and staff was very warm, courteous and helpful. The clinicians (I have worked with two) were very gentle and wanted to ensure that I was pleased with my results.

Je
Review №90

I had the best experience when I visited Amazing Lash Studio Alliance Town Center for the first time. I had a full set of eyelash extensions done and I couldnt be happier. I have had more compliments about how beautiful my eyes are and how long and full my eyelashes look since having the extensions. I absolutely love my eyelash extensions!!!

TA
Review №91

The quality of the lashes, convenience of the location and price all make this a great choice. Make sure you book with Niki. Shes fantastic at what she does, making sure I always leave happy.

Ja
Review №92

Everyone was amazing!!! Thank you Alexis for the great service! You ROCK!

Le
Review №93

I was hesitant on getting lash extensions because I did not know what to expect. But I am so glad I did. I no longer need to wear mascara, and my lashes look fuller than ever. The process was very relaxing and the end result was fabulous eyes. Love this location, they are super helpful.

Ca
Review №94

Yolanda was my stylist. She walked me through every step of the process. Azk for her if you are a first timer like me. My lashes look amazing!! Thanks Yolanda and Amazing Lash Studio

Sh
Review №95

Love them!! Jayda did an AWESOME job!!

El
Review №96

I love my lashes! It did take a little long putting the 1st set but at least you know they took their time to make it look good. Looking forward to my 1st fill.

ma
Review №97

Ive had a great experience at the Lash Studio. The staff has been very informative and the atmosphere is great. I love my lashes and I get so many compliments.

Li
Review №98

Great experience! Love Kayla. She is gentle and thorough. A fantastic eyelash technician.

So
Review №99

Love love love, the stuff and the lash tech here are very sweet and helpful. My lashes always look amazing. If something is wrong and Im not happy with my lashes they are very quick to fix the problem. I would not go anywhere else to get my lashes done

Be
Review №100

This is THE best place to go to and Alex is THE best one to see! I absolutely love to get my lashes done and she is so professional and fun to talk to.

Information
43 Photos
100 Comments
4.1 Rating
  • Address:3110 Texas Sage Trail, Fort Worth, TX 76177, United States
  • Site:https://www.amazinglashstudio.com/studios/tx/fort-worth/alliance-town-center
  • Phone:+1 682-204-4511
Categories
  • Beauty salon
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:10am–6pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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