St Joe hospital is a good place for your health care needs. When I was there the nursing staff was very good to me. The only thing that wasnt good was the food. But I do say that the nursing care was very good and always answered my light sometimes it took a little while but was short on help.

We had excellent care during our emergency room visit. Everyone was kind and so helpful. Wonderful nurses and doctors the entire time! Thank you St. Joe!

Spent two days in St. Joe hospital. Was so impressed with the care that I got and especially the Staff. Everyone was so friendly and went out of their way to make sure you were comfortable and had anything you needed or wanted.

The care I received was excellent. They explained everything wonderful and I was always up to date with my late start care plan

Servitude is the highest calling that one can achieve and here is Saint Joseph St Joseph I have experienced excellent service from each individual that I have encountered so I was just like to say that the Bible says to give honor to whom honor is due so at this time thats my submission and I appreciate what theyve done for me

My visit to St Joseph was great. The staff if very caring, attentive and knowledgeable. Thanks to Dr. A, Thea, Lisa, Pam, Sampson, Tony, Dr. Bowe and Housekeeping. I hope you dont need medical attention, but if you do I recommend St Joseph Hospital.

I was seen for mental health. Everyone I encountered was extremely helpful and respected my wishes/beliefs.This hospital deserves more funding.If I could give 10 stars; I would.Thank you all for helping.

After getting the basic needs of life met, I was basically told through conversation that if I need any help to shove off and was lied on about how long I was there and what for. I will never patronize that place again. My trust has been broken and my dignity has been destroyed.

My youngest granddaughter had to come to st.joesph hospital and the staff were very good to her she was only 3 years old,I was very thankful for them taking such good care of my lil angel,under the circumstances the doctors and nurses were very nice,I stayed in the McDonalds room,my granddaughter is doing great,I never thanked the staff,but thank you to all the staff u guys r awesome xoxo

Just a shout out to the best food service/cafeteria, you guys rock, from the soups to salads and everything in between, never disappoints. Pricing is very reasonable as well, thanks for all you guys do!

The nurses in this ED are incredibly rude! I wouldnt trust them to advocate for my dog!

Outpatient lab is outstanding! Quick, efficient, and painless blood draw. Love the convenience of having labs drawn downtown

They are veery good to u here I was got Excellent to care make sure I got what I needed

This is by far one of the best hospitals in Fort Wayne Indiana what the best staff and doctors Ive never been treated more at home when I come here they are all loving and caring and all deserve a raise especially Kim the housekeeper and all the nurses and techs I would say names but theres too many to mention I give them all five stars💯💯💯

I am so thankful for the way I am being treated here at the FW hospital. When your not feeling good, it is so nice to have the ones taking care of you treat you so good. I am having an excellent stay at this hospital. I came in through the ER to be seen and soon as I stepped foot in the door I have been treated with happy faces. I met the ER nurses, Carly, Michelle, and I believe it was Trevor. Made me feel so much better even tho I was so so scared. Then I got up to my room and more great treatment greated me from my nurse Sue and Steve. If I needed medical attention I will come back to St.Jiseph Hospital of FW.Thank You all for the nice welcome I am receiving.

The nurses and overall atmosphere during my vacation were amazing. The doctor didnt seem to genuinely care very much but thats probably because of the amount of patients he sees per day²

Despite thinking I shouldnt have been in the hospital for behavioral/mental disorder, the staff was polite and attentive, food was the best hospital food I had ever had, and the place was clean.

The Doctors and Nurses are awesome. The care that my partner recieves is fantastic!!! All the staff deeply care about the care that they dispense!!!

Went to visit mom in icu. Nobody told me visiting hrs 6to8. But if your upstairs its 12to8 why? I dont like going down THERE at night time. Especial when she has sundowning at night. A BIG THANK YOU TO THE NURSES FOR HELPING ME.

This program has been the perfect prescription for my breathing and overall wellness

Lutheran and Lutheran st.joseph hospital is the worst place that I have ever dealt with they lie to the patients and the spouse of the patients!!!!

Slowest hospital in town .. and the rooms are not clean!! Nurses are rude!! After you see the doctor itll take 2 hours to get discharged.. wow

I have severe obstructive sleep apnea. They refused to give me respiratory airway support (CPAP). Because of the Floor I was on. When released they sent some of the prescriptions issued by Doctors to the wrong pharmacy location. They still are not there after 5 days. The one medication they actually sent to the pharmacy location I requested actually got there. They dont seem to actually listen to or care.

We took my mom to the emergency room. She has dementia and can t make decisions on her own. While the sign says no more than two visitors in a room, neither me nor my wife were allowed back with her. We waited an hour and a half before my wife asked to go back there with her. By the time we were finally allowed to go back there, my mom was being discharged.

I was intoxicated. I didnt know why I was there. I told them Im on meds for depression and to please remove any equipment I could hurt myself with. I told them I needed to vomit and was told to shut up. I ended up vomiting on the floor and was told that I would have to clean it up. I was given adavan and benodryl and I told them that it would not work. I was able to walk right out of my room and leave the er. This after trying to strangle myself with the cord to the thermometer. Nobody stopped me. I was able to walk across town intoxicated.

Trying to figure out who sent my mom home alone with my dad, whos medical records are at this hospital. he had a major stroke. Has the cognition of perhaps an 8 year old. He said they had him sign papers and sent her homeshome,my mom who cant feed herself or move. And shes been alone with essentially a child. Unacceptable. Believe me when I say if I find out this gross negligence was on purpose and not a grave mistake. As God is my witness, for once in my life Im lawyering up.

A family member was in the burn unit. Where people drive hours for this burn unit. There were some great nurses. But we had several nurses that ignored him in extreme pain because his nurse was on lunch. We were not the only people with problem with this nurse. When we filed a complaint and no one would even listen just insisted she was a good nurse. She made a med error and again the hospital would not even acknowledge, she made a mistake and left a man hyperventilating for a half hour before anyone came into the room and actually did something. We asked to speak to a doctor about a different pain regiment and they send s therapist in. This hospital actually acted he burned 25 percent of his body so he could have drugs. They had nurses new to the burn unit that had no experience dealing with burn. I took two weeks off of work because I did not trust this hospital with the care of my loved one. I’ve had long stays in other hospitals. And I’ve never ever been so angry at the care of this hospital. Now we are in outpatient burn care and he called them all week and no one will answer. He’s left messages. No one will call back. Same thing with insurance and Workman comp they could never get ahold of them. Unfortunately it’s your only choice in this area for a burn unit, and if it’s emergency’s you’ll get sent here automatically. Its just amazing how they’re the only burn unit... and still be so TERRIBLE

Dont go to this jospitl

Aside from the rude staff, I set up a billing plan with them and paid off my entire bill. They then waited a year and started trying to collect more money from the same visit.

Nurses, & staff were very attentive, everyone was very helpful, & so caring.

You never want to be in any hospital, but if you find yourself needing to be this is a decent place. It is old, and outdated as far as the building. Patient rooms are the size of a large closet. But they are getting ready to build a new hospital right behind this one. Than they will tear this one down.Staff is wonderful, smart, and kind. They really know there stuff.

A Ft Wayne VA doctor observed something odd with a vets pedal pulse on one foot and immediately got him admitted to St Joe. Their doctors were fantastic. St Joes tests showed over 90% blockage from hip to toes. The timely and exemplary treatment and care provided by St Joes specialists saved my friends life as well as his foot. I, too, have been sent to St Joe by Ft Wayne VA for special tests and was taken to a different Ft Wayne hospital for treatment of a broken arm; I can say without hesitation that if given the choice, Id get all my civilian provided care at St Joseph. St Joe staff, like Ft Wayne VA staff, are top notch. I cant thank them enough.

I had a pleural effusion diagnosed out of state and came back to St. Joes for treatment. When I arrived, they responded well, gave me a room and treatment, and performed the procedure effectively. Another time I came back with a stress rash all over my body and my throat was beginning to swell up. The doctors again, gave me a room, diagnosed the problem and gave me drugs that worked AMAZINGLY. In a week, there werent any sensitive areas or itchy spots left. Overall, I would say the people complaining about the hospital are people who expect more from an ER than should be expected. Sure there may be some cases of bad negligent nurse or doctor experience, but childbirth IS different than heart pain. An ER is for EMERGENCIES. Not a cough in the middle of the night.

I had a very horrible experience at this hospital and I do not recommend anyone to go here. I was seen quickly by a doctor, trying to explain to her that I had nerve pain and that it often got worse at night, to the point that it was difficult sleeping at night and caused behavioral and cognitive problems. I looked the symptoms up and I believed it was possible I may have fibromyalgia. I tried to talk to this doctor about it and she kept believing that I was too stressed out or that it was diabetes. She didnt listen to me at all, and when they tested my glucose levels using a test I later looked online to see if it was true that you couldnt eat anything before you took it, and they claimed my glucose levels were extremely high (and the doctor said that I had diabetes with a smile on her face, not at all being sympathetic). I told them that I actually ate before I took the test, as I am taking a medicine that requires me to eat before I take it. I tried to explain this to the nurse and she claimed I was wrong and I needed to go to a diabetes class every week, when I had to go to work and I wasnt going to waste my time going to a class for something I knew I didnt have. When I explained I thought they were wrong about their diagnosis on the phone, the nurse got very rude, even claimed that I was hanging up on her when I was in a store with very bad reception (she also called my moms phone despite it not really being an emergency). They called me so many times throughout the day about going to a class and taking my diabetes medication to the point that it was harassing and I had to shut my phone off.I went to a different doctor eventually, and they tested my glucose levels. They were normal. I wasnt even close to being diabetic.

I was airlifted to the St Joe Burn Unit after a severe electrical accident. I had multiple surgeries and skin grafts. I was given amazing care by the doctors, nurses, and staff. I was never kept waiting or neglected. It is obvious that each of them has a passion for excellence and helping people.Also, the rooms were cleaned every day, and as much hospital food gets a bad rap, the meals were good. I would recommend this Hospital to everyone! THANK YOU Saint Joseph!

Visting and it is a reminder why I dont come to place. Smh a complete mess. Still cant wrap my head around if a person has had a stroke/heart attack why they are not on a cardiac unit? I come here looking for the room and cant find it because it is in the old burn unit. Then to have several workers pass me and see me puzzled; do you think they asked did I need help. No they didnt. If I was at Parkview they would have ask did I need help and took me to where I was going to. Nurse had no bed side manner.

I took my husband to the ER at St. Josephs on two occasions: Aug 17 and Aug 19 2019. Best thing I ever did. We walked in on Aug 17 and he was descended upon like a flock of pigeons on a single piece of popcorn in the park!! They had him gowned, undressed, plugged into the saline solution and the EKG machine, vitals taken, blood drawn and off to the lab, and scheduled for a CT before I could figure out the number on the room we were in!!! Two hours later, Dr. Troy Crouse was shaking my hand and making sure I was fine, hold my husbands hand and explaining everything to him, eye to eye, and making sure he understood EVERYTHING that had been done, should be done and what the next steps were and reassuring him as if he was the only patient that he had and the only one that mattered at all. In between, his nurse, Sam, had been in and out, making sure everyone (my husband AND I) was okay and had everything we needed - something to drink, a TV controller, etc. I was just amazed at the kindness, efficiency and thoroughness of this place. Dr. Crouse told us if the symptoms returned to come back and on the 19th, we returned and lo and behold, Sam and Dr. Crouse were on duty again. They redid everything, explaining before they started, why they had to re-do it all and what they would do, if this or if that. Again, the kindness, the thoroughness, the personal touches. Sam is the best nurse ever and if you ever have an emergency, pray you have a doctor like Dr. Crouse - he CARES!!! Hes good - no, hes GREAT - and he means what he says and says what he means. No mincing of words and nothing hidden. Im so glad we found St. Josephs ER. We are from FL and working at the genealogy library in Ft. Wayne. St. Joes was 2 blocks away. I wouldnt have had it any other way. Thanks to Dr. Crouse and Sam and the rest of the staff we saw. From the check in desk to the check out, it was the best ER experience weve ever had.

Had several calls claiming to be sj hospital requesting payment. After I made official and full payment last year receive notice today it was never made. Portal online wont let me on. Very frustrated with their site, billing. Knock it down and build the new one already.

Went in ER with a TIA......Er was great. The floor nurses never brought my meds. 1 vital done. Never explained anything to me....try to make me take meds my Lutheran doctors didnt prescribe. Ice pack no pain relief....the hospital doctor was in such a hurry he didnt get my info nor try to help me. Im a 3 time cancer survivor plus had a stroke t yrs ago....Ive never been treated so bad...even laughed at in all my medical times. I plan to call and meet with the RN director plus Director on floor nursing....horrible, scary experience!

Everyone in my family who ever has been there have died. Emergency room is slow on patient care. A friend of mine was bleeding internally from a pregnancy and they said she was fine. She went to parkview another friend had a heart attack and was diabetic and they where feeding him mashed potatoes bread pasta and orange juice almost exclusively.

I worked @ St. Joe and was treated really bad. My fingers got stuck in an elevator and they basically acted like I lied about it. I can no longer streighten my fingers right. They would not allow me to second opinion, because they said insurance would not cover it. Even though I had a witness who helped me get my hand out. A lot of the nurses treat the patients bad. I would never take my any of my family members to St. Joe Hospital. I know it is normal for people to put their hand in front of elevator doors to keep them open, but please be careful not to do this. Even though I can use my hand and fingers. It hurts up my arm and my fingers get very sore. I am really scared that someone else may get hurt even worse than I did.

This place told me that I pulled a muscle then a couple days later had to have an emergency surgery because they have to pull my appendix out because it was a an acute appendix and was inflamed but it was a pulled muscle I will never ever go back to this place for ER visit again I would go to Parkview for all my emergency visit. If i only want the ice I will go to st.joe. The nurse had told me to go pee in a the thing four a pee test I told her I dont need to go potty she made me anyways nothing came out until the third time and that was because they had but IV in me and was putting liquids in me . I think I shouldnt pay $75 for that stupid visit that they told me it was a pulled muscle but it was actually my appendix.

Horrid had to ask for ems to go to another hospital before they took me serious. And actually use the words pretty sure they figured out what was wrong with me by only looking in my ear. Youre better off going to a ready med for sure.

One year later my daughter Mary Beth is fine! So many thanks to you all. Will be forever greatful. You rock!

They are strong staff doing a good job multiple tasks in burn unit very good at tending to patients needs and doctors orders prompt at nurse calling helpful in assisting me finding a decent hotel at my asking they were busy but made a couple minutes to guide me Im grateful for that

I went in the ER with a bandaid on my head from a head injury and had a cut. They did nothing and made me wait on the bed to only give me a another bandaid. They said everything was ok. My mom, a diabetic, came in with swollen legs to the point where she couldn’t walk. And after waiting 5 hours, they told her to see a cardiologist and to “elevate her legs”. Wouldn’t recommend this place at all!

Awful place. So many times they said nothings wrong when there was. My moms ankle was broke multiple places and they couldnt tell. They told a friend nothing was wrong with his son and he literally collapsed at their front door leaving and flat lined before reaching another hospital. They told my mom nothing was wrong with her gallbladder and 3 days later she neded emergency surgery. They told my girlfriend nothing was wrong with her appendix and she just needed emergency surgery a couple days later... The surgery incidents happened not even a month apart ill never trust them again

I wasnt impressed with the courteous and professional manner I expect when Ian forced to visit an ER.I believe the staffs opinion of what may not seem to b a qualifying emergency to them could b kept to tthemselves instead of the manner in which I was instructed. Everyone has an off day though.

I was sent here because my doctor told me I should because I mentioned Id been depressed for years. Ok, no big deal. A few days later, I went to the front desk in person. I didnt know what to expect, but I told them that my doctor asked me to come here for something. They took me through (and charged me through) the EMERGENCY ROOM. My lifes savings, gone. All I did was sit in a bed for a little while, not knowing how much anything cost, not knowing why I was there. They asked me a few questions, called a few expensive experts, and left me to rot for a few hours. They didnt code it as anything, so my insurance didnt cover it.

Overheard staff say there are beds but no staff. I fear the worst. Nurse was nice but incompetent. Dr was good. ITS VERY DIRTY HERE. YUK.

Tashia abbie thea took very care of my daddy they deserve a raise. Keep up the good care. They went above an beyond

Theyve got very kind staff and treated us well. Very happy.

I was seen quickly on a Wednesday morning in the ER, but when given meds by a nurse I was horrified to find coffee grounds at the bottom of my cup. The excuse was that the cups were located next to the coffee. He then tried to rinse out the cup and give it back. Never again unless I receive severe burns....

The staff is rude and the hospital is DIRTY.I WOULD NEVER RECOMMAND THIS PHYSICAL OR LUTHERN HOSPITAL.The staff at both hospitals NEED CUSTOMER CARE TRAINING AND HOW TO WORK WITH THE PUBLIC.

I wish I could put a zero because my finance is in ICU n they r jerks I over heard a nurse yelling at one of her patiences so sad it was because the lady or guy keep taking off his blanket. Im going to see about taking to a head nurse. I hate this hospital so much. If my life depended this hospital I would never ever let my dead dog come here. Worst hospital in fort Wayne in. This was on 7/ 18/19

My Cardiologist went through St. Joe hospital, I spent a week and half in ICU at St. Joe and it was good.

I have to say this hospital was the most caring hospital that I have been to in a long time the staff drs and nurses was so kind I just want to say thank you to all of them

I thought I liked this hospital until I realized their doctors dont have experience the e.r paternity doctor needed assistance from a nurse a doctor is suppose to be in charge not the nurse.

Evening staff doesnt wear ID badges! Night ER nurse is inefficient; doesnt enter data in computer; attendant at registration desk doesnt listen well; the security & X-ray tech are the only 2 worth their salt b/c I wasnt even triaged upon arrival, but left in a waiting room for 45 minutes.

My aunt was here and the care was horrible. There were dirty linens in her bathroom that were not hers. The staff was extremely impolite and there were always people yelling in the hallway. Very very VERY unimpressed. I have never experienced this amount of unprofessionalism anywhere.

These people do not kno how to do there job right every one should be fired

The Billing Department is soooooo RUDE! I tried to call and ask a question about my account and the woman on the phone was such a jerk. It is not my fault that she hates her job so why does she take it out on me. The entire LUTHERAN HEALTH NETWORK sucks! Seems like all they want is money and do not care about their patients. Guess I will go to Parkview Health from this point forward because at least they are not RUDE AS HELL!

Visiting from out of state...had a tooth ache, my sister called to get info of if I should come in or not...no medical advise over the phone...so we went, the p.a. was rather stupid, saying we dont work on dental...i said I knew it was a waste of my time..she didnt even know which broke off, and then said she could give anti/something for pain...which I walk out...mad, hurting...called my Dr in florida..left message to call for anti to be sent here....in mean time called st back..the rm from first trip, mary was very emphatic takin stats, but the other th informed me that since I was not discharge I would have to come back in...no thank you...rns very good.. phy/assist was not too smart:(...fw native visiting...

Hold on to your fannys and strap yourselves in because I am about to learn you a thang about the St Jo @ Fort Wayne Burn Unit. My friend was in an accident and hes not much older than being just a wee little tot. He was airlifted there from out of town. He is the bravest lil tot I know so Im sure he was doing just fine, but it takes a special piece of heart to provide piece for someone whos alone and unsure of the future. The staff being sent from the sweet baby Jesus on high, have him doing extremely well. In fact he was discharged today. I dont know who these people are, and I didnt have the comfort of being with my friend, but from what Ive heard over and over is that they are the best staff of all time. Thanks you St Joseph Burn Unit for your work, and for taking care of the people I love. My friend is coming home today. *drops mic*

The hospital employment doesnt sounce nice. they was being impolite on the phone. i was trying to get some help and never felt great about myself when anyone being impolite. i thought hospital willing help me and they seem not nice and not friendly. i am being honest with my true feelings.st. joseph, i may feel sorry for you being impolite on phone while im asking for some help. you turned into two-faced at me and being awful hospital which i refuse go there. you are losing all your patients if you are being rude. i wish i could ask nicely and you do the fair. show your respect and love. as nurse and doctor cares about people and save their lives.

My husband is lying in Goshen Hospital fighting for his life after being at St. Joe. What a poor excuse for a hospital. I wouldnt recommend it to my worse enemy.

They are great

They took 5 hours to tell us that my 8 month old may have asthma, when we requested to leave the dr on , 10/13/2016 between 10 am and 3pm could only say that his death would result from us leaving. He said this more than 3 times. They are rude, my sons mother was in tears because they wouldnt tell us any information. We only got info because I had to act out and call them dumbasses out of there name.

Rude they do not give you the best care and respect take yourself and your children to lutheran hospital only

My girlfriends brother got burned really bad and we went to the hospital and they cleaned it up and told us to go here the next morning. So we came in and now we sit and wait for hours while he is in pain because they only run by appts. Well if someone is in sever pain I would think to be taken care of first ask questions later. But no. He has to sit here in pain.

Worst hospital ever rude & disrespectful & they will kill you in there if your life was at stake

They treat patients very poorly.

They always put you on hold for a long time . They are rude . They transfer you and keep doing it so you will hang up .

Worst experience as expected from the last visitPretty pathetic visitTreated like I was a burden

The nurses was so evil I will start going to Parkview they are not worth my insurance

Worse hospital in the area i was released with a broken neck after coming out of a coma goto another hospital

TERRIBLE SERVICE VERY RUDE STAFF I brought my mom here today for an X-ray ,as were walking back to our room a woman was searching for her shoes someone stole them,as I entered my room someone stole my iPhone charger as well DO NOT GO TO THIS HOSPITAL!!!!!!if the staff likes you they MIGHT treat you okay

Terrible hospital ,terrible staff ,terrible care

The health care sucks the staff is friendly

Worse service ever

I never said this

AWESOMEEEEEEEEEEEEEEEEEEE !

The worst hospital in fort wayne!!!!!!!!!