Hali is very professional and friendly. She does an excellent job at listening to what I want done and does it well.
A great haircut having only given them a short notice when everyone else was booked.
Customer service here is amazing. Allyson has been doing my familys hair for years.
I took my teenaged daughter for a haircut. I showed the stylist the photo my daughter liked and she said that it was fine for me to walk away. I returned about 15 minutes later to an absolute disaster! Instead of the style my daughter asked for, she had just started chopping her really wavy hair DRY and it looked terrible. When I told her that the cut was nothing like the picture, she became rude and kept making excuses about needing product and saying that the style would never work on my daughters hair. I asked her why she didnt tell me that in the beginning. She brought another employee over who looked at me and said, I see what you mean about the front.its going the wrong direction, but I also see the stylists point.If the stylist had been professional and apologized for the terrible cut or offered to have the manager fix it, I would have been willing to work things out. But she was so rude and dismissive that I refused to pay for the cut. She left the room for a long time, making us wait forever, before returning to tell us that we could go and didnt have to pay. The worst experience I have EVER had in a hair salon!
I wanted a simple bob, and my haircut ended up being super uneven and having very strange layers. I’m going to a different and more professionally skilled salon to get it fixed.
Did a great job!
I got my hair cut here last Saturday. Very disappointed. I showed the woman doing my hair how I wanted it cut. A blunt bob at the shoulders with very minimal layers. What I ended up with was a ton of layers and hair that is uneven by an entire inch. This was my first time at this salon and it was a poor experience. This is what also made me decide I just need to cough up the money for an actual professional to do my hair..
I will always come here. Allyson is who my family sees. I have a large family and she always makes time for us and never rushes. My kids and I look great when shes finished. Everyone there is professional and always has a smile on there faces. Again I will always come here.
Hali has been doing my hair for several years. Shes amazing. All the ladies in there are great.
Audrey Totally botched my daughters color. She was unprofessional and more worried about an appointment she missed and her boyfriend calling her over and over. And on top of that, she charged $25 more than than the price they told her it would be to begin with. I do not recommend this place, or at least that stylist.Update, manager is awesome. Going to fix someone elses mistake.
I have been going to Smart Style at the Wal-Mart on Lima rd for a few years now all the ladies are very sweet and professional! Allyson has done my hair and always does a wonderful job with my haircuts..highlights..etc. I always leave from my appointment feeling ten years younger and beautiful! Thank you for that Allyson!!😘 Also, I brought my 105 yr old Grandma in to get her hair done a couple years ago.. for my little sisters wedding. Hali took care of my grandmother and she did a great job!! The pressure was on her..Lol..because my Grandmother used to have her own beauty shop in the fifties! Grandma knew just what she wanted and she thought the beautiful young Hali did a wonderful job on her hair.😚 Keep up the terrific job youre doing Allyson and Hali and all the ladies at Smart Style!!❤
Audrey was amazing ! She takes her time and makes sure its exactly what you want . You will not be disappointed. Fair and reasonable price
Hannah is the best! I went there one day with a very messed up hair dye job and she fitted me in to fix it. All the girls are wonderful especially when my girls get their hair done! Allison was very patience with my 11 yr old autistic daughter who didnt know how she wanted her hair cut. I always feel welcomed there prices are very reasonable. Highly recommended
Appointments only. But, I was allowed to wait. First appointment didnt show. Shame on them but good for me.
I have been going to this salon for years now. Everyone is amazingly friendly!! Hannah does an amazing job for me every time. I get compliments on my hair style or color pretty often and I always say “Thanks, I got it done at Smart Style on Lima!” Everyone that asks about hair I always send there.
Haley has been cutting my son’s hair for about 5 years now and she is awesome with him! He has Aspbergers Syndrome (high functioning Autism).She has helped me with washing my hair, I have Fibromyalgia, and in the winter it’s so very hard to wash my hair by myself.The rest of the staff is very friendly and polite!
SmartStyle has many talented stylists but none more than Hannah and Sammy. These two give quality work no matter what I need...cut, color, wax, or style. I have been going to see Hannah for years now and am always 100% satisfied every single visit.
Had a great experience just a few weeks ago! I was nervous to get my hair cut so short but Hannah made me feel confident about the new style and her and Sammy made it a comforting environment! Very pleased with the outcome!
I have frequented this salon for years. Alyson is able to work with my very thick curly hair. One time I went to famous hair and it was awful but was able to get it fixed at smart style since the cut was so bad. Sammy cut 13 inches off one time to donate to cancer victims and again a great job. I enjoy the comamderie there, the price and great value of a good cut and style
I have been going to see Allyson and occasionally Sam for 10 years here! I have never had to return to have my hair fixed once!! This salon is always clean, organized, friendly, willing to make last minute appointments if they can, always have all products you need in stock, and just an overall great place to get what you want out of salon without paying outrageous prices! Thanks girls for always keeping me and my family with fresh looks!❤️
Audrey did such a great job on coloring my hair and putting highlights first time and then second time going to get a root touch up and highlights going back for a third time to make my blonde highlight even blonder couldnt ask for a better hairstylist then her she is very sweet and great at what she does! Thank you again Im booking an appointment soon!!!😍😊
Allyson and Sammy Jo has been providing Excellent stylist services for well over 8 years. I much appreciate these ladies when i went thru Breast Cancer chemo treatments! They assist me with dealing with my hair loss and how to maintain my scalp. They are the best in the state of Indiana for sure!!
All of the stylists do an amazing job! Allyson is our family favorite, but the best thing is that all the ladies do a fabulous job! They are all very attentive to what you want, help with suggestions when you are thinking about making a change, and just overall provide great service. LOVE THIS SMARTSTYLE!
Lima road smart style is the only salon I will go to. Sammy is amazing, she knows exactly how to treat a customer! All of the stylists are super nice, helpful, and take their time to make sure the customer leaves with a smile.
My Hair Stylist AUDREY was A-M-A-Z-I-N-G!!I Drove From Goshen to Fort Wayne to Have My Hair Done with Highlights and Lowlights! This Girl was Very Professional THANK YOU
Allison always does such a great job! I always take a yearly trip to fly out and see them while Im in town from Australia!! The place is so welcoming! 😄
I always get wonderful and friendly service! Sammy is awesome! She does a great job with my hair and gives great tips for upkeep.
Allyson has been cutting my hair for about 7 years. She always cuts it the way I want it. All of the stylists are friendly and very professional. The salon is always clean and the displays of products are well organized. It’s the go-to place for me.
All the girls at Smart style Lima road are awesome but Hali Kessie is my fave. She’s kept my hair healthy and without gray for the last 8 years. Thanks Hali.... love ya!!!
Allyson has been cutting my hair for over 10 years and I refuse to go anywhere else! The shop is always clean, the hair stylists are all friendly and do a great job. Like I said, I will no go anywhere else.
Sammy does my hair and she does an amazing job! I’ve gone to all the girls atleast once and they all are fantastic! Keep up the good work ladies!
Great hair salon with great staff! I highly recommend getting your hair done here. Ask for Hallie... shes the best!!!
Love love love everyone who works here. They all do a great job. You won’t be disappointed!!
I have gone to this salon for years and I have always gotten great haircuts from both Hannah and Allyson. I would recommend it to anyone looking for a good place to go.
Love getting my hair done here! Everyone is so friendly and kind. They do exactly what I want done too
They are so amazing at everything they do! They all gave done my hair and are beyond amazing at coloring and updos!!! I will always go back to them no matter what because they are such a happy and very friendly place to go! I definitely recommend them over and over!!! They did my 16 months old haircut and will continue to do so!!
I love this salon. All the girls are very nice and great! Hali does awesome job cutting and coloring my hair!
Awesome customer service! Everyone was super friendly. My hair turned out amazing.
Allyson has been cutting my hair since the salon opened. The quality of the haircuts for myself and family are always great quality. Thank you!
Allyson is my favorite stylist. She does a great job every time. She will always make time to accommodate my hectic schedule. And she always tells me about all the specials going on with products.
Hali has done my hair since she started beauty school and I have always loved the way it turns out. I have pretty long hair too, so shes extra great for being so patient!
My hair turned out perfect! But my sisters didnt. They got it re-done for free though and then it was exactly how they wanted it!
Excellent customer service provided and performed well with our requests.
Wonderful atmosphere with wonderful girls working! Sammy is always my go to! Great job done every time!
Hannah Hobbs did an amazing job on my hair. Obsessed with the color. 12/10 would recommend Hannah to anyone.
Hannah Hobbs is the best stylist around! She knocks it outta the park every time with my cut and color! Would never think about going anywhere else!
Ive been coming for a few years and I can always count on everyone being friendly and knowledgeable about just what Im looking for.
Hannah was the first stylist in three years to cut my hair the way I want! Definitely would recommend her for any length of hair
I am always 100% satisfied when visiting Smart Style on Lima Road. The staff is always friendly professional.
Friendly staff. Hannah is the sweetest. They try really hard to make time for everyone. Its always clean and they dont over try to sell you items you dont want after a hair cut or color.
Sammy is the best! Shes been doing mine and my daughters hair for years!
In October my husband took me to get my hair done as a gift. I got a perm done by one of the new employees at the time. She over processed my hair so bad. I went to another hair stylists else where and she even agreed my hair was way over processed. I dont even have curls its nothing but straight frizz and dry damaged hair. In order to fix it I would have to cut it all off. I will never go to this place again.
I like it ,Samantha did good job with my hair thank you
Great service, clean surroundings and Samantha is amazing!
I had an amazing experience, taking my 4-year-old for his hair cut. I will be going back again.
I didnt leave any tips since the hairdresser made my moms sweater and entire back was soaking wet without saying sorry. My mom cant speak English but she sure knows how to feel wet and cold. She was very friendly with other customers but us
God place and price!
Nice stylists but keep your cut simple.
Thank you for my sons great hair style!
My daughter is biracial with some big hair. The ladies never judge the hair cut she decides on. They also give recommendations for more complicated hair treatments.
Great service , this is my go to place for a great haircut!!
They work well with my difficult hair.
GO SEE SAMMY!!! She is the absolute best and always knows exactly what I want!!
The girls have talent.
Fast and good cuts
The girls are fantastic!!
Love this place, Samantha is great!!!!!