This is by far the WORST place I have ever been to for medical care and that includes clinics in rural China. They gave me a huge fuss over setting up Tricare. I understand it is hard sometimes to get that part situated, but they were apathetic at best about fixing the problem. So when I fixed that I scheduled an appointment and was told the earliest they have is 0730. Not a big deal to get up early since I am military. So I get there 30 minutes early as I was instructed to. After an hour and change I was finally summoned to the back. No apologies or anything. Why they would have an appointment this early and not even make it blows my mind.So in walks Karla Noel. Seems nice at first, but as I was going through some of my concerns she was rushing me the entire time. I did not even get to finish my short list of concerns before she rushed me out of the door not a care in the world. She is late to her own appointment and then decides she doesnt have enough time for me. She was not interested in helping me. When I mentioned a toenail issue she said it is likely incurable. I then go to another doctor at Lee Health who gives me medicine and it goes away in under two weeks. Noel didnt even attempt that!I have been to doctors in three different countries and have yet to experience this blatant rudeness.Stay away from here if you can. Extremely uncaring and unprofessional. And this incident was a year ago and they are getting worse.

I thought Dr. Harlacher was great. But dealing with the office staff is a challenge. I know its a busy place. I went in last week for a blood test, and one of the ladies called me and I was working and couldnt answer the phone. Then I try and try to call back and cant get through. Then when I finally get through, the girl hangs up on me. Im about to just give up and go to another doctor. Its frustrating as can be.

This is the absolute worst medical office I have ever dealt with in my entire adult life! It is a shame because Dr. Clark was very sweet and personable but dealing with the ladies working in their office is just not worth the hassle. I am a new patient who recently moved to the area from Chicago and have had 3 TERRIBLE experiences with this offices staff. When I had my first appointment at 9:30, I didnt actually see the doctor until after 11, which is fine. I understand getting backed up, but by the time we checked out I was starving and really needed to get back to work. I filled out the form to have my medical records transferred from my previous doctor in Chicago and explained that she had moved offices since I moved but provided the address and phone number. I was told by the lady checking me out that I would have to call to get the fax number because they dont have time to call. So I went back and sat an addition 10 minutes to call and get the fax then wait in line again for another 20 minutes to turn the sheet back in. Not the best first impression but ok. Then days later my test results were posted to an online forum, but I did not understand the language of what I was looking at so I called the office to ask if someone was available to explain the results to me. I waited on hold 17 minutes and then they took a message and said someone would call me back. I waited about 4.5 hours and called back. I was on hold 26 minutes this time. The lady that answered the phone sighed and laughed under her breath when I told her I didnt understand the results. She said that someone would call me back. When I told them I had been waiting almost 5 hours, she said, I understand that this is important TO YOU, but people can wait up to a week for a call back! I brought to her attention that she had basically told me that my results were not important TO THEM, to which she started back pedaling and took another message. Someone called me later that night and said, All your tests are fine and basically let me go after all of 3 minutes. I was very irritated but Dr. Clark had gotten me in to see a specialist that I was having trouble getting into on my own, so I put it out of my head. Then the 3rd incident was when they scheduled my follow up. I was unable to make the appointment time because of work so rather than sit on hold I tried to reschedule online. The messaged me asking about another date and time, I wrote them back promptly saying no unfortunately that day would not work either and also inquired as to what the appointment was for and if was necessary since all my my tests were fine. I never received a reply and they just scheduled the appointment anyway, so I canceled it online and waited for a reply to my message. I waited 5 business days with still no reply when I finally called. The same woman who was so rude to me last time answered and said the appointment was cancelled so they did not feel the need to respond. She is an extremely unpleasant, rude, and lazy person to be your point of contact! Although I did like Dr. Clark very much, I did not and will not be rescheduling for any doctor in that office!

I called to schedule and talked to Vicky. I told her why I was calling. I gave her my name and asked her to call my insurance company to get prior authorization. She never spoke just breathe d into the phone heavily and acted annoyed. Finally, she spoke up and when I told her who my doctor is, she said “I never heard of him.” Finally, I was told I had the wrong number. This is an outrage to be treated this way. I asked her location because I thought I had the right office.Very rude and nasty person with zero tolerance for my mistake. But, she should not be in the position because she has no telephone skills. The other reviews here back up my review—worst ever!!

Makes me sad, my Doctor there that retired ( Azarra) was the best , new doctor is fine and so are nurses but the administration is absolutely incompetent and office staff is rude. They screwed up my referrals 3 times and are unapologetic, cant get refills because I cant make appointment. Phone wait is forever and web site does not work and is extremely user unfriendly. Too bad, Im getting a new doctor.

If I could give zero stars I would have. I was diagnosed with COVID yesterday and have had asthma for 15 years and they refused to call me in an albuterol inhaler. They acted like I was asking for hard drugs! Teresa the nurse is very confused about her role there at the office. This place is a joke. The doctors aren’t to bad but the office staff needs a revamp.

We had a rocky start but they did react quickly and got my issue fixed right away was very grateful for that!

I LOVE Dr. Harlacher and his nurse Stephanie. Young. Fresh. Knowledgeable. Actually listens and cares. Never have a long wait. Highly recommend.

This has to be the worst office staff??? experience that I have ever had in SW Florida in the 40+ years I have been here. Do not try to call - you cant get through. Oh, they have a new portal as of 8/24/21 and will send everyone invites. Not in my inbox. Oh, and try and get an appointment. I walked in, because when I requested an appointment online - cant get through the phone lines, the message in portal was please call our office to schedule. LOL. Waited in line. Was told Dr Clark had no appointments available until October but I was encouraged to get the blood work done anyway. In August. What management company is working here? For the money from insurance or Our patient come first? Sorry, over schedule and stress everyone out. Take your business elsewhere.

Worst medical experience I have ever had. Dr. Villaflor did not listen to a word, you could tell she could care less about her patients, extremely condescending and holier than thou attitude. We had discussed 2 prescriptions, 1 that was sent to the pharmacy was a completely different prescription than it was supposed to be, even the cashier at the pharmacy couldn’t understand why I was prescribed what she called in. The other required a prior authorization that she denied AFTER WRITING THE SCRIPT. Then a week after the appointment I get notified through the completely useless app that I had a new prescription for another medication that we had never discussed, and had we discussed it she would have known that I got incredibly sick after the previous use. To top it all off everything was coded in a way that made sure my insurance covered none of the lab work she ordered. The experience with this doctor was so bad I don’t think I would trust any of their physicians, literally NOTHING was done correctly. I’m cancelling all future appointments and cutting my losses with this practice.

I have been a patient of Dr. Clark for a couple years and I truly enjoy her compassion and empathy (bedside manner) that she exhibits toward her patients. She always make me feel as though my health is of the upmost importance to her and is always engaged, asks the right questions and looks for ways to treat her patients so that their quality of life is better. She is a gem and I will continue to confidently recommend her to anyone looking for a competent and compassionate physician.

Worst excuse of Dr. My wife and I have ever seen.Dr Ashley Clark.My wife made an appointment in January 2021. Appointment in March, office calls and says she will be out of the office. (Day before appointment) schedules again for April 7, cancels again day before appointment, says will be out... Reschedule for June.... What a jokeUpdate 4/8/21: called the number listed on the response to this post. General number, numerous transfers of calls finally to reach a voice mail. Left my number for a return call.Final updateI got a returned call. I feel sorry for anyone working there to have to make excuses to the patients. Dr will be on vacation??? Stay away.

Dr. Clark is the best PCP. She is compassionate, empathetic, and very knowledgeable. She does not judge or rush the patient. Most importantly, she listens. She is an asset to this practice and I will be a lifelong patient.

Billing made a mistake and did not submit the insurance claim properly. She has been going there for over a year and has had the same insurance the for 5 years. On social security. Held my roommate responsable for their mistake. Refused to see her or refill her prescriptions unless she agreed to pay the claim. For $90.00 their billing department put her life in danger. She is going through severe Lyrica withdrawal. Sudden withdrawal can cause a life threatening situation. Billing refused to let her speak to the doctor and hung up on her and me. She is on day 9 of a possible 6 week withdrawal period.Update: Finally got a appointment after almost two months. Fiasco. She pre- arranged to be taken to the back due to asthma and breathing difficulties with a mask ( rebreathing hot moist air). After driving 30 minutes, she was not taken to the back as arranged and was once again refused treatment, this time over a mask. No regard for the arrangement made prior to the visit. It was a ploy to get money, plain and simple. Now refused refills on pain medication for long term pain. Another cold turkey withdrawal under way. She barely lived through the first one. All prescriptions made by her doctor. Anyone know a good attorney we can hire?

I don’t think anyone knows what’s going on. My appointment was at 10:00. I arrived at 9:26 like they asked me (they told me that only at 8 that morning if the appointment, not in the many after hour phone calls they have a robot make). I’ll save people the reading, no one behind the counter communicates so be prepared to be blamed for missing information. When I finally did see the doctor at 11:30, she had to keep asking a different doctor for answers?? Not his opinion, but what to do and who to send me to. That’s probably why they’re both running an hour behind, because one doctor needs the other doctor to make any decisions. Was told to go to urgent care for pain as a result of something weeks ago, don’t they know urgent care just sends you to your primary? Clearly did not want to help. I basically discharged myself, the third lady behind the counter was absent minded. Arrived at 9:30ish, leaving at 11:58. Anyone have a primary they recommend?

Dr. Harlacher (I hope I spelled this correctly) is amazing! He is young so I was hesitant about seeing him but he proved me otherwise! He is very thorough and listens to your concerns. The front office is a bit rude, but during a busy and hard time in the world, I can’t blame them! It is definitely worth going :)

Horribly managed office. My surgeon’s office tried for 3 weeks to reach a MD there. Run around after run around. I will NOT return to them.

Dr. Burdzy refused a blood test for me!!!! I had Leukemia!!! I went to 2 other Drs here. Same thing!! BioIdentical doctor found it in my blood!!!☆Be Aware!!! God bless♡Figh5 for better Patient care!

Disappointed with no follow-up from the Dr nurse. Called in a prescription to a local pharmacy for the wrong strength of medication.

This was my first visit to establish a primary care doctor and Dr. Van Winkle was perfect. She took the time to listen, she explained things and came up with a plan to move forward.

Ive been a PPC patient for ten years, first in the Cape and now here. Today I called with a severe migraine around noon. After three calls begging for an appointment, they sent my call to Theresea, the triage nurse. She called two hours later and I explained why I was asking for an emergency appointment. I have a four year old son (also a PPC patient) who was born with a heart defect and is at greater risk for COVID complications and going to an urgent care facility could expose me unnecessarily. Two hours later (4 1/2 hours after my initial call) she calls back again to tell me I need an appointment but that there were none left that day and I would have to go to urgent care (when in the previous call she agreed staying away from an urgent care or ER was the right call). This is now 4:45. Of course there arent any appointments. I am so disappointed and still in tremendous pain. Now I just get to sit here and suffer. Their slogan of having their family take care of your family? Today they failed. I would never treat my family this way. I live less than a mile away and it would have taken a doctor 30 seconds to look at me, say yep its a migraine, and write a prescription. Stay away if you need a doctors office who wont treat you subhuman.

This was not my normal doctors office. They set me up with an appointment which was scheduled at 3:45. I sat in the lobby for just over an hour after doing an online check in. I then waited in the room for the doctor to come in and see me for more than 15 minutes. The Dr that saw me apparently didn’t care about the pain I was experiencing in my knee. You would have thought I asked her for a prescription for narcotics. Needless to say I will not be returning to that facility again and I’m considering switching doctors away from PPC. Such a shame that a big conglomerate has gotten away from really caring about the patient. I will say that Linda Wood is the tops at the Lehigh Office and I will miss her greatly.

Will be switching doctors immediately. Something that should’ve taken one day to process still hasn’t been completed after five days and all you can get is I’ll send another reminder. Been calling, faxing, and came to the office. Had to call again and was given incorrect information as to why it wasn’t done. You would think they would give the courtesy of returning a call to say hey this is why we can’t complete this. No. Of course not. That would be too much like doing your job and actually delivering customer service. They’re front office staff and nurses forget that they have a job because of the very patients they so rudely push aside and are indifferent to. They’re care is just ok. Offices like this come a dime a dozen. The only thing keeping us there was Dr. Lewis. Now that he is gone there is no reason to stay.

Plan on waiting at least an hour in the lobby. No point in showing up early. Make sure you devote your whole day to sitting in the lobby. Highly recommend bringing snacks and water in a cooler. Also bring a sleeping bag and tent maybe if you camp out maybe you’ll be seen. One plus is there is a tv in the lobby. That’s why I feel comfortable giving this place one star instead of zero. Then when you get called to the room plan on packing you stuff up and setting up camp in the room. Good thing is that there is a bed on there make sure you bring your sleeping bag and you can nap for the next hour or two while you wait to be seen. Don’t make an appointment here it’s completely pointless. You’ll never be seen and you’ll devote your day to sitting in uncomfortable chairs surrounded by ill people while you continue to die on the inside. Better luck winning the lottery than being seen. Never been so upset about a place. I will go out of my way to make sure I tell people about My experience.

I was considering applying for a job with Physicians Primary and was trying to find employee reviews but had no luck so turned here for patient reviews. Eye opening to be sure. I’m uncomfortable with the idea that so many felt they were not treated well, and most importantly that the only response was a tin can “we’re sorry for your experience” and “call us to discuss” regardless of the complaint.Take ownership of your failures and shortcomings as it makes people feel better when you admit something isn’t right. There is no shame in acknowledging wrongs (minor or major, or even just “perceived “) and working to make the patient experience more positive!I applied the three stars simply because I have not been seen there.

First Dr.Young said he was going to put refills on my RX and change my script. I called my pharmacy to get a refill they said no refills from the Dr. My script is an antipsychotic. I had 1 day left explaining to his assistant. she calls me back 2 days later saying he wants to see me before he refills in 2 weeks! That was ridiculous. The director got involved and finally after 3 days dealing with her I got my medication. I made an appt with a another dr a month out. This morning I went to my appt thinking I had plenty time for an appt and work on time. My appt was at 9 am. I waited until 920 and was informed the dr was backed up. Already? At 9 when the office is open at 8? There was 1 person ahead of me. I asked to reschedule and was told another month out. Then I wont have my meds etc AGAIN. I didnt reschedule and I got into another dr in 2 weeks. They do not care about their patients. Just care about the $$

Love PPC & my doctor Kim Catania! The front desk is always busy but they are nice! Had another doctor previously who didnt seem to listen to me and prescribed random medications that ended up not being the right ones for me. Started seeing Kim late last year and she has been wonderful! Takes the time to sit down with me and ask the right questions and make me feel comfortable through all tests & every visit. The check out staff is very friendly and helpful! Used to hate going to the doctors, but now its great (:

Friendly staff, and well organized. The primary provider was knowlegeable and took her time with me getting to know me and my health.

I’ve moved to Fort Myers and I wanted to establish myself with a PCP in the area. I called to set up an appointment here and they set me up with Kim Catania, ARNP. When I arrived I had already did the online-sign in so I wouldn’t have to arrive much earlier. I waited for over an hour until I was seen. Kim Catania was nice enough but it was obvious she wanted to be done with me as soon as possible as she would cut me off mid-sentence when I was divulging relevant information. I was asked about any problems I’d like to address and I mentioned I had irregular menstrual bleeding on birth control. Although I’m fairly certain the bleeding wasn’t attributed to STDs since I had been screened in March I figured it was better to be safe than sorry. So she signed me up for every test available aside from trich without asking me what I’ve had done in the past and went ahead and referred me to an OBGYN I’ve seen before and only asked if that was okay after she had already done it.However, that isn’t the worst part of my visit. I went to LabCorp on Dec 28th to do the lab tests and it has been 10 days and they still haven’t called me despite the results being in for awhile now. They’ve had the results since last week and it still hasn’t been reviewed. Turns out I have an abnormal urinalysis and I probably have a UTI. I have called the office three times to no avail. Once on Friday because I knew they had my results and I couldn’t access them yet. They told me they’d have her give me a call back. Never did.On Monday (Jan 6th) I could see the results for myself on LabCorp’s website and so I called again so I could get a prescription and they said they would leave a note on my chart for the ARNP to get in touch with me. Apparently, she’s been out of the office for over a week and she was back today and that’s why she didn’t call on Friday. Why they told me she was in on Friday I have no idea.Furthermore, why does it have to be her that prescribes me anything when any other doctor or nurse practitioner available would also be sufficient? It doesn’t have to be her that reviews my chart. The third time I called apparently no notes had been left on my chart and they said they’d have HER call me back despite me asking for help from anybody who would listen. Once again, it does not have to be her. It’s not like I’m a reoccurring patient of hers anyways.I guess if you have something wrong you are expected to wait on the doctor you’re assigned to even if you just need a prescription. It’s now the next day and my UTI symptoms are worsening and I can’t get a prescription unless they call me.I advise anyone thinking of coming here DO NOT unless you like being treated like cattle. I will not ever come back to this god forsaken office, god forbid something more severe was wrong with me they’d let me rot first.

Absolutely the worst experience. I called their office to get appointments for my self and my husbands annual physical early November. They gave me March appointments. After waiting for months, we went there and had our annual check ups, pretty fast. mostly spent chatting with doctor and we left the office. After few weeks I saw the bills on my insurance portal showing we owe hundreds of dollars (my insurance covers physical so I realized its not coded as a physical visit) so we were billed for illness visits and interestingly, my husbands bill was higher than mine. they said your husbands visit was 5-10 minutes longer than yours!!!!after discussions and phone calls, they told me that they are going to change the billing codes and send the update to my insurance. Today, after a month, I saw they have charged my card on file for the initial wrong amount without sending me any bill or statement in mail or online. They have also sent the same wrong claims to my insurance even under a wrong doctor name who I dont event know her. This annual visit has had nothing helpful to us but just waste of time: waiting for months to visit the doctor, getting a day off to go to doctor and spending hours over the phone to hopefully fix an issue someone else made. the whole thing looks just like a scam and not fair at all and Ill fight it.

This office and everyone in it is terrible! I cannot wait till we can switch doctors we have tried several at this location and they’re all terrible the office staff as well never can get an appointment even though we’re already established they don’t call you back with your test results or when you have called and left messages they do not return calls very on organized and unprofessional!!!

I’m 20 years old and I’m usually a go with the flow kind of person however I was just not okay with this. I finally decided it was time to go back to the doctors after having some issues. This was the first place I have gone to since my pediatrician and I had a student actually training the day I went in the first time and the student was very helpful and explained everything very clearly to me and seemed personable and overall helped me out a lot. However after a month I had to go back for a check up to see how those issues were going and the doctor (no student 😞) I can’t seem to think of her name but she’s blone seemed not to care about the new issues I was having as well as one of the old issues. I told her my knee was really starting to bother me to the point I’m in tears at night and she sat there and said well this isn’t an appointment for that this is just an appointment for your last visit which I guess I understand but first of all I still paid the co pay so does it really matter? And second of all you didn’t have to be rude! I began to ask her about my hand and the sharp pain That goes from my wrist to my fingertip and she still said that this visit wasn’t for that issue. Also one of the issues is still happening from my first visit and she told me not to worry about that either even tho it Literally hurts to pee. Thank you for nothing and I won’t be coming back.

The personal, caring service here has gone downhill. Very, very disappointed and will look around for a group that cares about their patients. I was going on a trip and needed a prescription for a tranquilizer because I’m a very nervous flyer. I went into the office and asked for a refill. The girl at the front desk put my name in the computer and said it would be called into my pharmacy. No refill! So I caught my flight on pins and needles. I then called the doctors office to see if they would call a prescription into a pharmacy at my visited location. I was on hold for 10 minutes and then was told quite rudely that what I was asking for is a controlled substance and I had to pick up a prescription at their office. I WAS at their office when I asked for the refill, and nobody told me that they would get the physician to write a prescription or even that they couldn’t call the refill request into my pharmacy. I am not a druggie or a whiner, but the uncaring treatment I received from people at this medical office is unacceptable.

After extremely expensive visits, referrals and extensive testing that cost me thousands of dollars I stopped going there. The staff was very rude and disrespectful. I went to a much better doctor who figured out my illness just with a simple blood test.

I have never had a more pleasant experience with any doctor appointment ever. Dr.Burdzy is the most down to earth, real, honest and thorough doctor I have ever encountered. I felt as if I was meeting with a knowledgeable, concerned friend. I feel privileged to have found him.

HiMy husband (Howard J)was in to see Dr Lewis on Jan 17th with some issues. Blood was taken that afternoon and was sent for a Chest X Ray that day.. Here it is Jan 30th no results on the portal, no call backs that the Dr said I would receive. On Jan 24 I sent a message via the patient portal and was told the test results were pending review. A call has also been made to the office and no avail. “Someone will call you back” is the standard answer!Terrible terrible customer/patient service. If nothing found, say so, if something wrong, waiting 2 weeks is totally unacceptable. Finding new doctors practice ASAP!!!

Waiting too long in waiting area. To make an appointment are too far away... it could take you many months until they give you an appointment. Some doctors are good, but the staff dont care about the time of the visits. Ive been waiting for more than an hour until they finally call me. :(

I have waited no more than 10 or 15 minutes in the waiting room before I was called for my appointment. I have always found the staff and the doctors most knowledgeable friendly and helpful. I also use to Lee County VA Healthcare Center and when I was hospitalized locally 3 years ago the records from physicians primary care of Southwest Florida were received within 30 min of my arrival at the ER, six hours ahead of the VA. I am extremely pleased with all the aspects of medical care that I receive from PPCSWFL and they get 5 stars from me. I am sorry for those who didnt feel that they didnt receive appropriate attention and care. All that I can do is report my experiences.

Dr. Burdzy has been my physician for many years. He has a wonderful bedside manner and seems to really care for his patients. I have recommended him to many of my friends and co-workers and they have all come back and thanked me for recommending him.

I loved my np sherry nagle but they have no heart or consideration when people are genuinely ill with life impacting illnesses. I was late 2x because I have a disease that literally I have no control over my body. I sent this woman an apology gift I couldnt afford but I wanted to say merry Christmas and Im sorry. CAN YOU BELIEVE SHE TOOK THE $50 GIFT BUT WOULDNT SEE ME, TALK TO ME OR RETURN A CALL! !!! WHAT KIND OF PERSON DOES THAT TO SOMEONE WHO IS ILL. I never met the doctor but they want me to pick someone else? How about sherry be woman enough to say thanks for the gift but I dont care if you were late cause you were stuck in the potty feeling like you were going to die. But we dont care the reason.

Where do I begin? First my doctor tells me I need blood work done. No problem. I schedule a time with the phlebotomists, get my blood drawn and then go to check out. Upon my checkout, the receptionist tells me that the phlebotomists are a separate entity from the practice and they will bill me. This works for me as I do not have any health insurance. I wait for my results to come back before I schedule a follow up appointment. I arrive at the office for my follow up appointment only to find out that the receptionist has scheduled me an appointment on the week my doctor is on vacation. Obviously this is very frustrating. I then schedule a time that the doctor will actually be in the office. Fast forward to my appointment, I am checking in and I am told that I have a balance for my blood work. I have never received a bill in the mail. I have never seen a copy of the blood work or the bill details. At this point I am no longer interested in dealing with such an unprofessional practice. I pay my balance, cancel my appointment, and start to look for a new doctor. It appears that this practice thinks that it can treat its patients what ever way it pleases. They are completely inept and unprofessional. It does not appear that anyone has any idea how things operate there. I would highly discourage anyone from wasting their time, money, and possible health with people who are not concerned with your well being.On a side note, my doctor told me that if I wanted to gain weight, I would need to eat more. What a highly trained professional.

Ive been sitting in the exam room for over 40 minutes, not counting the 30 I spent in the waiting room; this seems to happen every time I have an appointment. I really like my doctor but this is insulting. If possible, I would give this a zero. Time to look elsewhere.

Dr Peter Lewis is one of my favorite doctors. He goes out of his way to ensure his patients are doing well.

Not Nurse for Dr Burdzy don’t ever want to morning work with her again just come in to ask them to sign a form and they told me I had to wait 24 to 48 hours and only had to do was sign one paper saying that I didn’t have neuropathy and that’s what they told me was placed to come down something simple like this done will not be back

I followed over PPC Fort Myers to there newest location off College. Dr Azzara, His Nurse and the Staff have always been great to me. I have been coming for years and will continue.

I have Called for my annual Physical check for the first time and they refuse to take since I am first time Patient. They said you have take an appointment to introduce your self and then do you Physical annual check up. Right now I am very healthy and I am on higher copay Plan. So, they want to see me just to say Hi and tell them and I am super fine and pay around $150.00 copays and the schedule for the my Physical Exam. I am not say I am not going to get sick its just that I want to have primary Doctor so whenever I am sick I can go there, but it looks like this place is only for money making.

Been patient about 3 yrs have never had problem with staff or dr. Always pleasant and helpful at office and over phone. Scheduling appt for lab or dr will work with u on best time for u. Vicki very helpful over phone.

If I could give the college parkway family practice facility zero stars I would. Horrible place to work for, they do not care about your well being, family, or health. Multiple instances of favoritism and disrespect thats why there is such a huge turn around in jobs. Horrible horrible staff and management! Vicki constantly cussing and hanging up on patients in the phone room! Beware! Best thing about the office is the doctors and ARNP!

Doctor Rodriguez spent all of 2 minutes checking my vitals and telling me my refills would be ready. When I started asking questions about a new medication he rudely told me he couldnt help me with that, and that Id need to see a sign up for their weight loss program if I wanted to lose weight.I paid my co pay and they got paid from my insurance, so that I could get refills and be kicked out.The weight loss program is not part of their insurance coverage its an extra charge... like they dont even classify it as a specialist, its an extra service they offer outside of insurance coverage, and its $100 per visit, and I need to come at least once a month... yadda yadda. Its like an L.A. weightloss type of programDont go to this doctor. If you can find a different doctors office all together, highly recommended.ESPECIALLY stay away from Rodriguez, hes only trying to get as many appts as possible without actually helping you

Often late. Last time over an hour wait. No pre call to let you know. They cancel appointments and want you to wait 2 months for a new appointment and if you need to see them for a problem, they can not see you anytime soon. Go elsewhere

The absolute worst experience start to finish you could ever have in a doctors office. The front desk staff are icey and unhelpful, no shortage of attitude.Then the staff is completely incompetent- I had 3 tests scheduled one day, and got told by the ultrasound tech to leave after the first one which I did. I then got a call when I was on my way back to work that I had 2 more tests scheduled. It was too u late by then, I had to go to work.I go back to get the other 2 tests done, another inconvenience to have to go in before work. Theyre doing bloodwork-- they take my blood and I leave. Come to find out 2 weeks later that they lost my sample and I have to come in AGAIN.Take 3, Im pissed off by this point, but no lack of attitude from the staff as usual. They draw my blood a second time and the tech taking the sample tried to draw from my left arm. I tell her before she starts that most people cant hit there and she should try my right arm, but thats not enough to convince her and she mashes the needle around my arm trying to prove herself right. Fast forward 3 minutes later and she finally tries my right arm like I said originally to, and it works *surprise i know my body a little better than you*.The final bow is the doctors advice to me, which is completely generic and not specific to me and my situation, my dietitian girlfriend looked up the doctors suggestions and showed me research suggesting the opposite.All in all the worst possible experience for anyone trying to seek healthcare. I wouldnt recommend these guys to my worst enemy let alone a friend. Go elsewhere.

This is by far the worse thing that has ever happened to me. Dr Peter Lewis is by far the worst Dr I have ever come in contact with. I had back and neck complaints because of a car accident, so what does he do? Tries to prescribe me 60$ headache medicine aka Excedrin. He doesnt care whats wrong, doesnt take the time to look into anything or refer you anywhere. This is one of many rediculous appointnents Ive dealt with! Just a $$$ hole beware. What a waste of time!

Dr. Lewis was very personable, he spent about 20 minutes just getting to know me and welcoming me to the PPC practice. This was my first visit here since I relocated from CT.

My insurances limited selection of in-network OBGYNs in this area has forced me to go to Physicians Primary Care. You cant get appointments for weeks or even months, and they will not see you for multiple issues at the same time. For example, I wanted to get the Implanon birth control. They told me I would need to schedule 3 appointments - 1 for a consultation, 1 for an annual exam (even though insurance now allows you to go 2 years without an exam for birth control), and 1 for the implant. Because they only have hours during the work day (no early morning, no evening, no weekend), I had to go to Planned Parenthood and pay out of pocket for a consultation, at which time they informed me I didnt have to have another annual exam, and were able to give me the Implanon right on the spot. Unfortunately, I had to drive to Sarasota for that appointment. Now, I need to go in for an annual exam and need to have a lump in my arm looked at for a possible referral. I first scheduled the appointment and told them this - they gave me an appointment. I then had to reschedule, so I called back. They didnt have any more appointments for another 3 weeks AND suddenly decided I had to get the lump looked at during a separate appointment from my annual exam so now I need to go to 2 for the same doctor. Absolutely ridiculous. I will be doing research to find another provider in the area and am willing to drive to find someone whos actually willing to provide reasonable care.

Great staff. Thorough in their care.

I have received excellent care from Dr Snodgrass and all the staff are friendly and professional . Did experience a little wait time, but nothing out of the ordinary for a busy practice. So much better than my last doctor,

Had multiple test done, EKG at their facility, EKG at another facility, a stress test and EKG on the 29th of April at an out patient facility again. Called for results end of last week and today, and all I can get is the doctor has to review it and I will get a call back, heavens know when that will be.As well as a rude receptionist, who didnt listen to when I said, i called at least twice as week, to see if the got the results.

Absolutely the worst care! Dr. Hernandez is a complete waste! My wife has been waiting for a blood pressure medication for a week!!

Loved Dr Brudzy and his staff

Waited for a hour in the lobby just to be seen. Way to long

I’ve been on hold for currently 18 minutes now

Some of the staff members are rude, especially when speaking to over the phone.

Always a good visit

Dr. Lewis is great!

Wow what a waste of time

So rude.