5 stars for the actual therapy - my first try at reflexology was amazing! Crys is clearly skilled at what she does and the full body relaxation was great. She does a combo of ears, hands, and feet, and is attentive to needs to vary pressure.However, the biggest turn off during my appointment was the blatant anti-masker behavior that did not seem to stop. As soon as I got on the table I was told to throw my mask across the room if I wanted as she did not believe in masks and wears hers below her nose as an act of rebellion. I didnt want to argue with her in the middle of the service, so kept my mask on while she went on and on throughout the service about how she doesnt wear a mask, thinks its a conspiracy, and that the government should not be able to tell people who to have in their homes. She also went on about how the flu is worse than COVID, numbers for COVID are a lie, masks are a hoax. Terribly misinformed and ignorant, and this went on in varying degrees throughout the treatment. I wouldve been fine with quiet! On top of being unprofessional, it is also blatantly against state and local public health guidelines. Alternative medicine does not have to mean ignoring science.Additionally, she seemed to also spend a lot of time trying to sell her personal acupuncture business and other specials at this location, and gave lots of unsolicited advice for ways to treat various problems she found. While the reflexology was wonderful physically, I cannot imagine returning to such an unpleasant experience. I came to relax, not hear about your ridiculous conspiracy theories for an hour!