I live in the north side of Ft Collins and rushed to get to an early appointment at 7:40am appt. After getting there, I played 20 questions with their data entry gadget while the employee sat 10 feet away and played like I wasnt there. In my rush, I forgot to grab my lab request sheet from the doctor, and asked the person working if I could call his office and have them send over another request sheet. I was told that since the doctors office didnt open for 10 minutes, that was not a possibility. It seemeed like the employee was more interested in getting me out of the office so they could get back to their busy morning. I could understand this excuse from them if they were busy, but I was the only person there. They have no time for you if you need it, so I made another appt elsewhere.

I forgot to pay attention to the gentleman’s name that helped me today, but he was great! Super nice, awesome laugh, and got the labs drawn with no pain and one stick! Initially I was a little annoyed my insurance made me go there versus UCHealth but In the end it worked out, your guy made my day. Thank you!

This is a happy, well-lit, efficient little Lab. Both Phlebotomists were really friendly and warm. Lance took care of my Labs, and he was once of the best sticks I’ve ever had. And I have had a lot. No pain, no bruise! Really funny, friendly man. If you get him talking about his family, he won’t stop smiling. 😊

My husband and myself came in for quick lab work for surgery - purchasing the tests themselves were very quick and easy online. Ann (I believe) was incredibly gentle, thorough and engaging to keep my mind off of my needle phobia. I was definitely dreading getting my blood work done even more so than my actual surgery LOL - Highly recommend!

Rude staff. Not helpful with meeting my needs. Poor directions regarding visit. Too bad they are the only Quest in town!

Had to wait for appointment... doctor lab requests werent available due to web site errors... told I needed to bring paper lab requests or fax them in... told me reschedule, bring in lab orders, and resubmit orders into their local kiosk... facility didnt appear sanitary

Very helpful and courteous, competent, conscientious. So thankful to find such service. Lance is especially professional and caring! Amazing in todays culture in that I am from out of state!! Thanks very much

VERY fast even without an appointment. Lance was extremely kind and courteous. Very personable. As was the front desk.Everyone was following proper PPE guidelines. Seamless and quick. I get a lot of bloodwork done, and you cant go wrong coming here!

Get a real person to answer the phones....

My experience was great. I was nervous and they made it a breeze. Quick and professional. Thank you!

They arent open when they say they are, I try to call and no one picks up, they go on their lunch early, the woman that set up my appointment gave me false information. Theres a reason this place is inside a safeway, Im surprised its not inside a walmart

I went here for a work-related blood draw. I was so impressed by how friendly and efficient the staff where. They were warm and chatty at 7:30am in the morning, which really helped my needle nerves and traffic-caused tension. I highly recommend this location.

Everyone waiting in the waiting room can hear what’s going on in the room where they draw your blood. It’s not very private. I didn’t have anything done since my provider forgot to send over the orders and kind of glad because I don’t want everyone to know my business.

This place was not sanitary. A drugee walked out before me and 2 seconds later I was in the same room. The lady was sniffling, she touched her coffee mug with her gloved hand, and theres no way they cleaned the chair between patients. So the gauze was sitting open on the chair then it went directly onto my open needle wound. You can see a trashcan full of tourniquets and swabs next to you and like 50 blood vials sitting on the packed counter. Just through and through off putting and it honestly scared me a bit. I dont blame the staff honestly, I just feel like this place should be its own facility.

Ann was very nice and helpful.

Rude staff.

Super friendly and helpful, great experience