La
Lauderdale County Health Department
4112 Chisholm Rd, Florence, AL 35630, United States
Comments
Ke
Review №1

Was pretty quick. I had a scheduled appointment though. I give three stars because most of the staff seemed less than interested in my concerns, and I feel like my initial reasons for having the appointment were just brushed off. They just seemed way more focused on having me tested for STDs than making sure the real reasons I came were met. I asked repeatedly about my concerns but I was told I needed to go see a doctor to get a diagnosis which completely defeated the purpose of going to see them. The entire visit seemed that a complete waste of my time! Take the bill and go to a REAL doctors office. This place with waste your time AND take your money.Ive also been struggling with the patient portal and cant get in contact with a single person to fix it. Which is even worse. The very least they could do is talk to me!

Ke
Review №2

Awesome service and speed!!Thanks so much!!!

Su
Review №3

I had never recieved my approval for my pregnancy medicaid through the mail. I was told I could come down and use my photo ID and get a copy of my Medicaid paperwork so i could go to the doctor. I am 13 weeks pregnant and its been a real rodeo to say the least with these folks. I hate dealing with Lauderdale County Health Department, thats why I make a 40 minute drive to Cobert County.I walk in and the front desk clerk, older lady, BAD ATTITUDE . Sends me around the corner with zero direction . So I have to ask another lady how to go about getting this printed off piece of paper with a number on it. ( VERY SIMPLE TASK )She also acts as if I am a problem . And says you have to sign their clipboards and then knock on the door.After further investigation I notice the medicaid folks arent even in their office . Nor is there any clipboard to sign .SO HOW HARD IS IT, to say maam they are on lunch right now come back after 11 ?**So note it is 10:38 a.m. right now, and I decided to come wait in my car until 11 and write you the review you definitely deserve.This Health Department is rated 2 stars for a reason !!Thought I would give my 2 cents as well !!

An
Review №4

Nice people!!!! Really appreciate my flu vaccine, very fast no wait more the five minutes 😇😇😇

Sa
Review №5

I think they are really good and also the people that works there.they are awesone.

Mo
Review №6

Didnt pull needles out of pack. Gave no advice. Ftm. We have questions that deserve to be answered.

co
Review №7

They are the worst to deal with. They do not try to help you anyway. I would like to give them a zero stars.

Ke
Review №8

Clean, well managed and accessible.

Jo
Review №9

Its normally a fast, easy, and friendly place.

Sa
Review №10

Absolutely horrible. I called to make an appointment and when I asked when the next opening was, the lady said “ok” and hung up. Worthless, careless workers.

Rh
Review №11

Always have to wait for hours and the workers are not friendly at all!

Ap
Review №12

When u need something and u call there is never anyone to help where u need help

Me
Review №13

The nurse practitioners are friendly but the employees at the front desk and who answer the phone are rude and always make for an unpleasant experience.

As
Review №14

Websites information was misleading.

Information
14 Comments
3.1 Rating
  • Address:4112 Chisholm Rd, Florence, AL 35630, United States
  • Site:http://www.adph.org/lauderdale/index.asp?id=3561
  • Phone:+1 256-764-7453
Categories
  • Public health department
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
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