Palmetto Spa is an excellent place to go for massage and relaxation. I am always impressed with their quality and customer service that they offer. The facility is always clean. They are always super professional, knowledgeable, and very personable. I have had a really great experience each and every time I have been there. My body feels so much better after each visit. Thank you Palmetto spa.

Very nice, clean and professional!!! Six Star experience, Very knowledgeable about healing the body. Great Experience. The Staff is beyond good. I highly recommend them to all my friends

I was in town and decided to give the spa a try. What a good decision. I received the shiatsu massage and body scrub from Emma and baby I feel brand new. It was a great first experience and I feel like I’ve been neglecting myself. I highly recommend this business.

Gave the lady a $10 tip. Was low on funds but needed the massage. I even told her I didnt have much money left but she didnt care. She was upset about the tip and demanded more so l we have her the rest of the cash we had. Freaking $30 tip and she still didnt seem satisfied. Ive NEVER tipped someone that much. The massage hurt and I still feel sore in most places. I DO NOT recommend. Id give this place less than one star If I could. I will never go back there and will tell everyone I know to stay away from that horrible place.

I love this spa. Its very clean. All the staff is very friendly and professional. I got a one hour massage and my therapist gave me extra time to help with my lower back pain. My back was very tight and she massage and help me stretch. I felt like a new woman after her massage. I highly recommend Palmetto Spa and all the excellent staff

Was without a doubt one of the Best massages Ive ever had. Awesome !!! Will DEFINATELY stop again on my next trip thru.

Definitely the worst massage I’ve ever had...I had to ask 30 minutes in for lotion to be used during my deep tissue massage. I was also brought back into the room when the bed wasn’t even made and asked to pay then. After the massage was done the gal hovered over me when I was filling out the tip.. made me really uncomfortable. I almost didn’t even tip because of it. If you want a relaxing, nice massage do not go here.

I’ve been going for years and just recently started going back. The service is awesome, my LMT Regina is great with techniques and customer service. Definitely will be seeing her as often as possible.

I gave three stars because I got a massage and they have decent prices. I can’t give five because the phone rang so loud in my room during my massage, and I was left alone twice. At the end, I felt rushed. They were coming in and out of the room so fast and I was just trying to get dressed. We had to pay before we even finished getting dressed and she stood over my shoulder like a gargoyle, waiting to see what I would write as a tip. It was strange. I definitely would’ve tipped more if I didn’t feel like there was a vulture looming over me.

I luv ruby service she was gerat

I really enjoyed my massage today.

I have a very hard time finding a massage therapist to give me a deep tissue . I live in Florence & usually have to travel to the beach for a good massage. My husband stumbled across palmetto spa & told me to try it . I have never been more satisfied. My first three experiences were fantastic even though I had a different person each time . I have discovered Ruby & Sue are hands down the best I have ever had . As far as deep tissue . I didn’t even have to tell them where my pain was they went straight to my lower back & shoulders & really gave me my moneys worth ! They are always open & fit me right in . I am very satisfied with the overall experience. It’s clean & very nice ! I would recommend this spa to anyone looking for a affordable yet pleasurable experience & a satisfactory massage .... ask for Ruby or Sue .

Horrible! Horrible! The lotion they use was sticky. They had no oils/aromatherapy or anything. Sheets had a sour smell and she wanted to argue about how much tip she wanted. I dont recommend this place

I had a great experience here. The massage was strong and professional. I got a very attentive attendant named Hana and had zero problems. Will repeat!

This place was great! The best I ever had! I had been going to another place in Florence but they were always changing my appointments to fit into their schedule!I will definitely be back!

This was the worst massage I have ever received. I work 60+ hours and just wanted a nice relaxing normal massage. Instead I got karate chopped for about 40 minutes, then maybe 10 minutes of an actual massage with lotion, more like a rub down not even a massage. Then a few minutes of 2 hot stones in a towel that went up and down spine. I did not get a scrub, nor use the sauna which I was really looking forward to. I did not get to choose what kind of massage I wanted. I was asked easy, medium or light but that was it. The price was reasonable, but not for the service I received and then they require you to pay 20%tip. I could have gotten my sister or someone to give me the massage I received. Its been 2 days and my back and shoulders still hurt way worse than before me even going into the spa.l to the point I may have to go to the DR as I feel like something was pushed or pulled and shouldnt have been. The room was dark and peaceful, but they did not change the massage blanket afterwards. I couldnt even get dressed alone, as the staff was in there watching me and cleaning the table. I honestly should receive a refund.

I have been to a lot of spashere is the cleanest and most professional.masseur UMy Very professional and kind I will come again

Very courteous and polite. Great deep tissue massage. Im definitely coming back. Love it!

Had a couples massage,very good will definitely be back.Staff was very polite, wore a mask the entire time, hot oil and towels were great.Awesome experience.

Best spa in the town. I was looking for a spa after of long of quarantine but they are very good with precaution and super professional. Recommended.

Had a fantastic massage last week here. The spa was very very clean. Therapist wore masks during the entire massage. I also seen them using hand sanitizer before and after massage so I knew they where Covid-19 conscious. I felt very comfortable getting a massage here because of the precautions I seen them taking. The table shower is always a treat and was also very clean. The massage was very good as always. I travel often thru Florence and always stop for a massage here and recommend it to anyone.

I drive 80 miles in from the coast to visit this spa. It truly is a quiet oasis, very clean and beautifully decorated, with large, comfortable rooms. The sauna and shower area is gorgeous. The therapists are very skilled and attentive to your requests, and there’s nothing like those hot towel finishes to relieve sore muscles. I challenge you to find another spa of this caliber anywhere near Florence. Five stars.

Great massage. friendly staff. was going monthly, now every 2weeks.

This spa lives up to its name Best Asian Spa in Florence. The massage therapist is very good, attentive and very beautiful as well. Treated me like royalty. The massage was extremely good. She was able to out all the knots in my back and I felt like a new man

Very relaxing and the lady worked out all my kinks. I was extremely impressed and happy. Definitely will come again

Man, where to start. I walked up and was a tiny bit worried. The outside isnt much to look at but when you walk in and see the rooms, theyre clean comfortable and very zen. The room was nicely lit and the music was at a comfortable level. The massage table not too firm but not too soft. I think I saw some type of smell good underneath it when I layed down. The smell wasnt overpowering, it was quite pleasant. Bathroom and shower area well kept, I didnt feel nervous or worried about any health concern seemed very clean.The massage itself may have been the best Ive had. I got a deep tissue and she got right in there. Sometimes I have to let them know its ok to push a little harder but the pressure was just right. She did a once over on my back and immediately went to my problem area of my right shoulder, which is why I stopped by today but I didnt mention. Sometimes the massage time feels like it flies by but this was an awesome session. I was nice, relaxed and felt like I got the time for the money. It was awesome, cant even begin to say how good I felt when I left. The pinch in my shoulder was gone and she got a lot of the tension out of my left shoulder that was building up. Unexpedtedly she had stood up and walked on my back, that was the best part of the whole thing. Popped my lower back and released a bunch of tension there. They arent shy about getting right up and in there to get the right amount of leverage to get right into the muscles. Room temperature was nice, neither hot nor cold for myself, despite being in birthday suit.After the massage came the sugar scrub and table shower. Again phenomenal, the tiling in the area in nice, the water pressure on the shower head and temperature were perfect. I didnt get chilly at all. The room temp was excellent.I was considering my overall review score. There was a couple small things I could have gone to a 4star for but I decided against it as the massage itself was stellar.So the couple small things I noted.1- I would mention to employees chewing gum may not be the best practice while working with customers. It didnt bother me in the slightest but I know of other who have an issue with chewing sounds. It may bother other and I think it shouldnt be something your have to ask not to do.2- A switch to silent clocks may be a good idea. That was the one thing that kept me from being completely relaxed. I absolutely despise the ticking of clocks.3- The lotion/oil? was cold. Nothing more shocking than a touch of something cold to the skin after being massaged and warmed up.Despite these couple minuscule factors this was an amazing experience and definitely the only massage place I will visit in the future. If you are looking for a massage place check this one out. I dont think you would be dissapointed👍 💯👍

Massages are relaxing

Amazing experience. Very professional and experienced.

Great place to relax and get out all the kinks.

Very good massage. Will return.

Recommended. Super clean & great massage

Good massage, cute girls but price 80 to the house 40 to the very cute Asia for HE all the Service was 100% just the only one in florence :(

It was so nice

Excellent spa, nice person.

Nice place, good service

Fabulous place to eat!!!

Kind and professional employees!

Awesome

Very relaxing !!!!!

This is the best place in all sc