Our visits to Kabel Hearing are easy and enjoyable. The staff are friendly and knowledgeable. They always know exactly how to meet our needs.

Very good experience would definitely be back. Very courteous and received the same day appointment. Highly recommended

They made you think you were a member of the family,,, kind , knowledgeable and very well mannered. I would recommend anyone.

New to the area. Had 1 hearing aid not working. Found Kabel Hearing via Google. Called. Seen immediately. Fixed problem in 15 minutes. Great service. Fair price.

Very patient and understanding when dealing with severe hearing loss in our family.

Tonya was very helpful. She went over and above to get me the best deal. Very nice and polite young lady. Highly recommend Kabel

I have had my hearing aids about 7 years. No major problems until about 4 years ago when they were trying to get me to update. When I wouldnt upgrade, the service got really bad. I was told when I first purchased my hearing aids that they would supply the batteries for as long as I had them. Since I would not upgrade I have had problems getting batteries, sometimes as long as two months or more. About three years ago I received a call that it was time for me to have a another hearing test done. I first refused but the person that called me talked me into going. After having the hearing test, Mr. Kable came in the room and discussed the results of the hearing test. He was saying that I would benefit by updating my hearing aids. The cost was about $8,000.00. I told him I was fine with the hearing aids I had. I paid $6,000 for them 4 years ago and was not financially in the position to upgrade. Mr. Kabel became upset with me and ask me why I was there. I told him because someone from his office called and said I needed to have the hearing test done. Since then they have not been friendly when I go every three months for cleaning. The last time I went was about two months ago when I received a call to have another hearing test done. I decided to have the hearing test done in hope of getting batteries when I got there since I have been out of batteries for over two months. After the hearing test the young lady was asking me about upgrading and what a benefit I would get from upgrading. I ask her why would I upgrade with them when I couldnt even get batteries for the ones I have. She said she was not going to provide me with batteries that were over 5 years old. I told her that if I was going to upgrade it would not be with Kabel Hearing because of the service I have received over the past years. I would not recommend Kabel hearing to anyone. I know of others that that were going to see about getting hearing aids. I told them about my experience and told them I would not recommend Kabel Hearing.

Tonya truly knows how to treat people and help them understand the importance of the hearing test. I was really impressed with Babel test !

Tonya and staff are capable and helpful.

HIGHLY RECOMMEND!!! Professionalism at its finest. Friendly, helpful, well-trained and educated staff. Unmatched technology and service. If you have any hearing loss, please call and schedule an appointment now! The hearing aid technologies they provide can dramatically improve and enhance your quality of life. Definite 5 Star!!!

At this time I havent received my hearing aids yet.But I have to say I have had a good experience so far with the staff of Kabel Hearing Center. They are friendly and knowledgeable and will answer all your questions even if they have to call the company to do it. I asked a lot of questions and the lady who was helping me had to call the hearing aid company 3 times and she was still smiling when she came back to the room and was really sweet to my wife and myself. I would recommend that you give Kabel Hearing Center a try I think you will be pleased with the service.

This team went above and beyond for us! We drove from several hours south for our appointment. Despite the fact that the office was shut down due to a snow storm (that we we unaware of down south) They came in just to take care of us because wed driven so far. Now thats service!

The best hearing test i have ever had. They are great about explaining things to you and very professional but keep it simple. Couldnt afford the new hearing-aids but ill be getting a refurbished pair. Think ive found my hearing center.

I was a little anxious about keeping my appointment because of COVID. I was relieved to see that they were only seeing one client at a time, and the technician was wearing a mask. She was courteous, professional, and efficient. I have been a customer for nearly four years, and I highly recommend Kabel Hearing Center.

Audiologists are always friendly and prompt with servicing my Hearing aids.

I recommend this place to anyone getting hearing aids they have been very nice, respectful ,and excellent customer service . Never had an issue always went above and beyond to help with any issues that would arise . ❤️

Always willing to take care of my hearing aids very kind and considerate experienced in what they do would recommend them as a good source to get hearing aids

I would highly recommend Kabel Hearing. Very friendly.

Very thorough check. Friendly and helpful. We had responded to an offer for a $15 publix gift card and a free hearing test. Were surprised to find only $10 on the card! They called and apologized for the error and will send us another card.

My complaint was not against Kable of Florence,Al but against True Hearing for takeing 6 weeks to send hearing aids.

Excellent service. Came to the car to get my hearing aids. Very cordial!

If it wasn’t for lisa , I wouldn’t be able to hear my wife yelling at me , I think im happy ?

Great job great doctor

First couple of appointments were fine. Picked hearing aids up. Not much training on use. Then the location near me closed so now have to drive approximately 100 miles round trip for appointments. Not very happy at the moment.

Good service by competent people. Very satisfied. Thanks much! mike m.

Hearing Center. Absolutely the best treatment and service I’ve ever received as a hearing loss client Thank you, Kabel Hearing!!

I can find no better words to say about Kabel than outstanding, thorough, and very kind. Everyone was courteous and very patient oriented. I will be back for sure!

Excellent service. So happy to be able to hear again! Thanks to all the wonderful people at Kabel Hearing Center. Roger

I had an appointment at 4:00. I got off work at 3:00. I went by the office to make sure that my appointment was 4:00.I went in at 3:10 and they told me it was at 4:00 I told them that I would be right back.I made it back to the office at 3:40.I sit there until 5:15 and then they called me back.When they called me to the back they told me that my appointment was just to get my ear aide clean . I knew that was not true because they called me Friday to make sure I remembered to come in for my hearing test .I asked why did they have me sitting there for almost a hour and half for something that I could have just drop off.After realizing that I was not stupid they tried to explain to me about being over booked and that the test I was suppose to have would take over an hour and they did not want to stay and do it.I told them that I had made that appointment over a month ago and I did not know when I could come back.I was told it would be over a month before they could see me again anyway.I know you get tired but what about me,working all day and having to sit in the waiting room for over an hour .The bad part is they did not care .I am highly upset.Are all patients treated like that or for some reason just me ?

Visited with my mother in law for cleaning of hearing aids. They were prompt, courteous & caring.

Excellent care was what my Mother received. Highly recommend

They are a friendly place and they meet my needs every time.

Very professional and helping me adjust to hearing what i’v Been missing. Thanks again!

Very friendly and professional. Great options for hearing aids.

It is always a very delightful visit and the staff is very polite Thank You

A down right train wreck. They have trouble taking care of patients with respect and dignity. They have cycled workers on a weekly basis and are constantly in chaos. Either the owner is running another business behind closed doors or he has a kindergarten education at best due to the lack of stability in this small family owned business. I very strongly suggest visiting another hearing aid center if you are in the shoals area. Will not be visiting again.

They were excellent and very friendly. I would recommend Kabel hearing center.

After years of dissapointments....Finally, I can comfortably hear what is going on EVERYDAY..EVERWHERE..THANKS Label Hearing😁

My father went in to get his hearing aide repaired. Someone came out from another room and insisted that he try on a new set of hearing aides. Quote: These are the ones you need. But if you were to try a pair, which ones would you try. Long story short, he agreed to try a pair. He didnt not like them, felt like everyone was yelling. He Took them back the next morning. Was told he bought them and there is no return policy. He left them there. Today, he received a bill from a loan company for $5400 and 25% interest. The hearing aides are not in his possession. Elderly Abuse. Law Suit!

I was upset with Kabel Hearing, but they were very sorry for what happened and had my husband come in and corrected what was wrong. Its so wonderful for him to hear again.

I think the hear exam was first class. The price of the hearing aids are over priced.

Very nice helpful staff