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Michigan Vision Institute
5300 Gateway Center, Flint, MI 48507, United States
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Em
Review №1

I had such a great first experience. I was in need of contact lens and they took the time to make sure I got the ones best fit for my eye. The doctor was great at explaining everything. Since I have never worn contacts before, Nancy made sure I knew how to put them in, take them out and clean them before leaving. Nancy was amazing- and so patient with me. I had my eyes dilated so I couldn’t really see anything but, she sat there until her and I were both confident I could do it by myself at home. She took the time to call my insurance for my benefit breakdown and quote my contact lens supply. I have nothing but good things to say about this office. Thanks for making my first visit a good one!

Mi
Review №2

We had a wonderful experience. My daughter is 2, she a very energetic girl. They took the time to play with her and talk to her. It was her first time seeing an eye doctor and was during nap time so she was cranky. The entire staff was wonderful, patient and understanding with her. I would recommend this place to everyone. Best experience Ive ever had at a vision center and I too will be switching to them. Thank you.

Ma
Review №3

It’s a great place to go to if you’re having problems your eyes. The really care about u from the moment u walk in. The people that work there know what they are doing. Trisha, was very friendly and curious when I call back to get information that I needed. Just shows how much they care about u.

Ka
Review №4

Had to wait 10 to 15 minutes after my scheduled appointment time before testing began. Lots of individual tests done by various personnel, but done promptly. End of testing, met with doctor to go over surgery options. Wish there had been a sheet available giving a detailed summary of those options. Difficult keeping an accurate account of those various options. Scheduling lady was very likeable.It was close to the two hours they had told me the whole process would take. Overall, good experience.

po
Review №5

My eye care at Michigan Vision institute has been a very positive experience. I feel at ease with my doctor who demonstrates knowledge and personal concern about my visual health. He takes time to address any questions I may have and explains thoroughly the results of my current examination.All of the technicians, clerical help , and receptionists that I have dealt with have always been most helpful and courteous.I have been extremely happy with the care I have received at Michigan Vision Institute.

Gr
Review №6

The best optometrist appointment I ever had. I have gone to many vision clinics, and nothing has come close to this. Everyone from the receptionists, the optometrist technicians, and of course, the doctors were truly terrific. Very attentive and helpful. Never once did anyone make me feel uncomfortable, and everyone was extremely knowledgeable. I was able to ask any question without fear of judgment. Everyone was very transparent about what was happening and pricing. I was thoroughly impressed.

Br
Review №7

I had one of the larger procedures done, they called it the Cadillac, which was fine and was the most appropriate for my situation. They explained it so well and made sure that I knew exactly what they were doing and what the outcome would be. They treated me like a king! From the minute Dr. Stack explained my choices, what he thought would serve me best and my decision to have that particular procedure, then the follow up after and my last appointment for observation of the healing from my procedure, they were fantastic! I have been a patient of Dr. Stack for 15+ years, going back to the Lennon Road office and all of this time I have had complete confidence in him and of everyone else employed there. They are all kind, funny, knowledgeable, at his side when needed and with the new surgery center they are equally as good as the office. I can not say enough good things about the doctors there and the entire staff! I am so happy that I had this done and even happier that they were so wonderful and my outcome is unbelievable and exactly how I hoped and they said it would be! Dont ever be afraid of anything you might have done! They are brilliant, caring, helpful and always monitoring your entire stay! I AM SO HAPPY HOW EVERY SINGLE STEP WENT AND FINISHED!

Ch
Review №8

I was very pleased with all the people that waited on me and the professionalism of the doctors, technicians, etc. I have never left there feeling I was treated with no respect, I am always happy with the service every time I go there. Dr. Stack is top notch in my book. I have been going to him for many years, he did my cataract surgery and its very professional with all of his tests and diagnoses.

Tr
Review №9

This visit was my first time at Michigan Vision. Dr. Bush was amazing! My experience was fantastic! They have a new patient for life!

Mo
Review №10

All the staff I deal with is super nice. I love seeing Dr. Stack. He did my cataract surgery a few years ago. Any concerns I have he makes sure theyre taken care of.

Ac
Review №11

I was very impressed with my visit. Everyone was very skilled at every level during my appointment from the assistants up to the doctor. I would recommend it to anyone needing an eye exam!

Ca
Review №12

I would have given 5 stars but the wait after dilation is very long. A woman in the waiting room was complaining the whole time I was there.But Dr Stark and the staff are excellent! They are kind and helpful and do a great job.

Br
Review №13

Always have enjoyed going to Dr. Stack! I feel confident with him and that he knows what he is doing! He also explains everything thoroughly and will answer any and all questions! All of the people that work for him are fantastic also! Very friendly, helpful and kind. Have never regretted switching doctors!

Ma
Review №14

Your center defines excellence on every level. In such uncertain & stressful times, the entire staff was a ray of sunshine! Professional, social distancing set-up in common areas, minimal wait time and Dr Maria Adams is amazing. Im thankful to be an established patient. My only regret, I didnt get the name of the wonderful technician that did my initial exam.Kindness matters ~well done.

Ja
Review №15

This was my first time at this establishment. Peggy and Cameron were great! Peggy was very helpful and patient as I picked out my glasses. Cameron completed my paperwork and was so personable.There wasn’t a long wait time to be seen. There was a good selection of frames. In a little less than two weeks I have my knew glasses and I love the frames! Will definitely return.

Bi
Review №16

Everyone is always friendly. I had a very nice conversation with a young man hoping to go to medical school, as well as the young lady that did my eye exam. I believe her name is Marie.

T
Review №17

Was very pleasant experience. All the staff is very friendly and helpful. Was very impressed with the facility. Will always use MVI and would highly recommend. Thank you

Ca
Review №18

Dr Stack is very personable & concerned about his patients. He is very knowledgeable. Kamiya showed excellent customer service. She was very patient with me.

Ch
Review №19

Everything went smoothly. My wait time was short. The staff are friendly, polite, and professional. They are very good at explaining everything. You are not rushed. Also you can see all the cleaning done to ensure safety. I love the way the waiting room is sat up for protection against COVID-19.I recommend Michigan Institute .

Su
Review №20

The employees at Michigan Vision Institute are unlike any other service provider I have ever experienced. They work together seamlessly as a knowledgeable team of specialists attending to the immediate step in the patient’s process toward wellness. They are prompt, pleasant professionals who value my time as they interact with me. I am most impressed with all levels of staff with whom I have had interactions at Michigan Vision Institute.Sincerely,Susan Goering

Me
Review №21

I absolutely love this office. They are always willing to work with your schedule for appts. Extremely helpful, throughout and definitely personable. Always punctual and they never keep your waiting. This is a very well ran office. I highly recommend them.

Ka
Review №22

Everyone was very nice. Dr Stack has been my Dr. For many years. Impressed with his expertise.

am
Review №23

Great visit. Very friendly staff great service, made me extremely comfortable. Explained every step, kept me informed. The only thing is I’m disappointed I have to wait 3 weeks for my glasses

Da
Review №24

I had an unexpected problem with my left eye and they got me an appointment right away. I saw Dr. Connolly. He took his time and was thorough in his explanation of my situation. I would highly recommend this office.

Br
Review №25

Everyone that I had contact with were very professional and caring. Took time to explain tests so that I was comfortable and at ease. Overall a very good experience. Again the the staff were friendly and caring

Ja
Review №26

I was totally impressed. You run a very smooth, on-time clinic. I felt like I had the best eye appointment I have ever had from the optometrist to the Ophthalmologist. I definitely will be back in six months.

Ti
Review №27

Relaxing atmosphere. Short wait times- great work up during exams. - very kid friendly:)

Ma
Review №28

Very nice experience. Staff was helpful and cheerful. Which goes a long ways in today’s world. They did a very thorough job on my eyes. Excited to get my new pair of glasses!

Cr
Review №29

Staff members and doctor were very friendly and knowledgeable. No wait time. One of the best optometrist Ive seen.

Ja
Review №30

I was very pleased with the service every one was very helpful explained everything made me feel very comfortable Im happy I went there will recommend to other people

Je
Review №31

We have been going here for several years and have been more than happy with our experience. Theyve done a great job with my daughter who started going there at just a year old and continue to do a fantastic job with her now that shes older.

Ke
Review №32

Was a great experience. Everyone was expierenced and knew exactly what I needed in a timely fashion.

Da
Review №33

Dr Stack and office staff went to great lengths to bc arrange an MRI for me when I could not get in contact with my primary physician. That included extra phone calls to hospital and for blood work. They went the extra mile when it would have been easy to throw it back on me.

La
Review №34

Dr. Adams is amazing! She made me feel so comfortable before my surgery (cyst removal). The surgery was so efficient and she did an excellent job. I had basically no pain afterward (bonus!). Thank you Dr. Adams & the rest of the surgery staff!

Ja
Review №35

I was seen on time, always a plus. Everyone was efficient, caring and explained every test as it happend. Dr Stack took the time to explain my choices and answer my questions. I was very impressed with everyone I encountered.

Ch
Review №36

We had an accident with my daughters glasses and they were broke. I was able to make a same day appointment and we were able to have them fixed the same day. Thank You!

Ch
Review №37

The staff is amazing, very helpful. The office is beautiful and amazingly clean

ha
Review №38

My last experience was no different than all the others! I have not had a bad experience as a matter of fact, if it had not been for Dr Stack’s employees I would not have known I had Afib. Thanks to them I now have a pacemaker and I am back to doing everything I was doing everything I was doing before the pacemaker.Thank you

be
Review №39

As usual, received thorough, courteous services. Dr Stack is awesome. His staff help you feel special. I always feel calm and relaxed when I go. Wouldnt want to go anywhere else.

cl
Review №40

Always excellent service and communication. i learn a lot about my eyes and vision because they do explain things well. they make logical and reasonable/ realistic recommendations regarding glasses that suit an individuals lifestyle.

Ca
Review №41

My family loves Michigan Vision!! They are very friendly and professional. Everyone that works there is amazing and makes our visits a great experience. The ladies in optical are the best and we look forward to seeing them every time we are there! 💜

Bo
Review №42

I really like this place. Dr. Bush did a great job checking my eyes. I have some health issues that can affect my vision so I go here. They are very professional and kind. Thankyou for all you do! God bless! 😊🌺

Mi
Review №43

I dont know why this request was sent to my husband because he was NOT at your office. Since I was there yesterday this response will be from me. The tx I received yesterday was exceptional. I got all of the feedback for which I was looking. My only complaint is your recorded confirmation message. It is way too long. You need to have the confirmation portion closer to the beginning.

Gr
Review №44

Outstanding care. Nothing less than perfect. Highly recommended!

Cy
Review №45

Very pleased with my first visit. Everyone was super attentive and caring.

Am
Review №46

My daughter has had to wear glasses since she was 2! I have had nothing but great experiences All of the staff takes their time with her, especially the optical ladies. We love you!

Al
Review №47

Have to take our 2 year old daughter and they are so amazing with her. The staff is super friendly and always take such good care of us!

He
Review №48

I arrived went to desk and was greeted and helped I was there for a diabetic check up everyone helped me from start to finish

Wa
Review №49

Everyone was friendly and polite I was even 10 minutes late and they still let me keep my appointment

As
Review №50

One of the front desk ladies had the WORST attitude. I’d never met her before and ended up dealing with her twice. She was nice to her coworkers but had an extremely rude/condescending attitude towards patients. Felt so unwelcome & judged. Everyone but her was top tier awesome!!!

Ji
Review №51

Excellent vision services, would be 5 stars if I did not have to wait 1 1/2 hours from my appointment time.

Va
Review №52

Ive been going here for many years. The staff are wonderful. You never have to wait very long. Very efficient.

ca
Review №53

Reception Staff : Efficient, Courteous, FriendlyWait Time : ComfortableOpthalmology Care : Efficient, Thorough, Timely

De
Review №54

Very pleasant place to have your eyes exam.

Pe
Review №55

As always, my experience with Michigan Vision Institute was amazing. All staff are knowlegeable, professional and friendly. Dr. Connoly explained his findings in language that made complete sense to me.

Ma
Review №56

Very professional staff and very thorough exam. Good frame selection and glasses fitting was excellent also

Br
Review №57

Very informative and friendly staff. Felt very good about my visit when I left.

Pa
Review №58

Excellent all around. Great experience! Thank you!

Ch
Review №59

I have been coming to Michigan Eye Institution for my high pressure glaucoma for a little over two years now. I have never once felt uncomfortable or like I do not matter when Ive walked into the doors, they are so kind and friendly. Everybody there from the front desk to the back desk and everywhere in between are all just amazing!

Cl
Review №60

Everyone on staff there was very friendly very helpful considerate kind couldnt ask for a better and pleasurable experience with Michigan Vision Institute would recommend them to friends and family

Va
Review №61

All of the staff are very helpful and pleasant. They are very excellent at explaining any exam, your about to receive. I enjoy the atmosphere every time I go.

d
Review №62

Ive been a patient for over 12 years. Appointments are always on time, everyone there is pleasant and polite. I have commented to Dr. Alrawi on how smooth the whole place functions.

Mo
Review №63

Lovely office. Efficient and full of wonderfully skilled care givers. Everyone is cheerful, respectful and kind.

Ro
Review №64

Just recoveringfrommy second cataract surgery. Dr. Stack and his staff are the best! Exemplary care from first visit to finall post op check.

Ch
Review №65

Reception is always rude and Ive had very long waits every time Ive come into the clinic. My daughter has a lazy eye and we were referred to Dr. Aubin who said that she needed glasses. 2 years and several pairs of eyeglasses and exams later, we went to Michigan Eye Institute and were told that her lazy eye needed surgery and that glasses would never have done anything to help her. Her rx is so weak it was doing nothing for her anyways, a

pe
Review №66

The staff are the best I have ever seen.it has been the very best care ,when dr Adams did my exam she took her time and explained everything that was going on with my eyes.she is by far the best along side of the rest of the great doctors you have in your office .dr stack is also exceptional, for his kindness and caring for his patients.

Mi
Review №67

Very efficient! Everyone is friendly! Will definitely go back.

Co
Review №68

Ive been a patient for many years. My experience is very courteous, friendly and professional staff. I would definitely recommend my family and friends.

Br
Review №69

Great staff and doctors. Friendly and nice, very clean facility.

Fr
Review №70

Very clean location, doctor was knowledgeable and explained things well, the lady who helped me pick our frames was super nice and very helpful

La
Review №71

Enjoyed my visit, just worried about wrong information in my chart, all is good 👍

Be
Review №72

Alyson is a Cognitive Impaired young adult. She has been going here since she was 8. They are always patient and and very compassionate with her.

Qu
Review №73

Always providing the best service, absolutely love the atmosphere & also how patient the staff is with my little one.

Ly
Review №74

In 2019 I had my new prescription glasses for about a month when I noticed that I could not focus. When I took the glasses back to the Michigan Vision Institute’s optical shop it was discovered that the prism had not been added to my glasses.In 2020 when I had my refraction done I decided to get my glasses elsewhere as I had no confidence in the optical shop.In 2021 I chose to use the Michigan Vision Institute’s optical shop again. This time I had my glasses for about three and a half months when noticed that I was blinking incessantly to clear a slight double vision. I took the glasses back and discovered that the prism in the right lens was not as prescribed.I have about half a dozen choices in my area that take my insurance so this will be the last time I use the Institute’s optical shop for my new glasses.

An
Review №75

I have always had a great experience here. The staff is awesome! When insurance wouldn’t cover a prescription I was given samples. I will continue referring anyone who asks for a recommendation to MVI.

Ch
Review №76

Very clean facility. Super respectful, helpful professional workers. Dr Stack did a great job with my lens implants.

Li
Review №77

The staff and Drs at MVI are always pleasant and efficient. I appreciate the social distancing and the mask wearing. My family has been patients of Dr. Stack.

Jo
Review №78

Excellent service very fast in and out and I was a cash customer I was very surprised how cheap it was for a complete eye exam Ford highly recommend them to anybody

Cl
Review №79

I have had great experiences at Michigan Vision Institute. Yesterday I arrived one hour early for my appointment (my error) and they were still prompt in fitting me in. They make sure you understand every step that you will encounter.

Re
Review №80

They are so nice and do a great job!

Ba
Review №81

The staff was very, nice and friendly.

ba
Review №82

We have been patients of this office for a long long time and always receive prompt and very good service everyone at this office seems to be very attentive and concerned with how they can do their best for each patient.

Ri
Review №83

Everyone is Great Down There !! Next Time I will Make A List Of Questions ! Always Seem To Forget Something I’d like To Know!!

do
Review №84

Visited them at the Walmart in Grand Blanc. The doctor and technicians were helpful, knowledgeable and took care of all my vision questions and needs. They even scheduled follow up examinations for me.

Ke
Review №85

Great place,great work force,great process.

La
Review №86

The entire staff was very attentive and helpful. I continue to be impressed with Dr. Stack

de
Review №87

I have been very pleased with the staff and service I have received at Michigan vision.

Be
Review №88

Everything was great, very pleasant staff! Very happy!

Ch
Review №89

Friendly and professional service every time

Ma
Review №90

Clean building, professional, courteous staff.

Ji
Review №91

Professional, knowledgeable, and thorough examinations and explanation of the results and communication of treatment plans going forward.

Ma
Review №92

The visit was very good and got though in a good timely manner.

Ro
Review №93

Fast, friendly, excellent service!!! Very thorough at checking your eyes!!!

Ma
Review №94

Now that Ive been to the best, why go anywhere else?

Hi
Review №95

I am happy for the care of my eyes, I am giving at Michigan Vision.

Ir
Review №96

Very pleased with the treatment I get at Michigan Vision as always.i get my questions answered.

As
Review №97

Very kind staff. The doctor made me feel very comfortable and well informed.

Pa
Review №98

Doctors and nurses explain everything they are doing and why. Wish I had been seeing them all a long.

Li
Review №99

Everyone from front staff, dr, eye nurses, and picking out our glasses. Eveyone was wonderful

Ta
Review №100

Always a good experience. Staff are friendly and professional. Doctor friendly and answers all questions

Information
16 Photos
100 Comments
3.8 Rating
  • Address:5300 Gateway Center, Flint, MI 48507, United States
  • Site:https://michvision.com/
  • Phone:+1 810-720-9111
Categories
  • Eye care center
  • Ophthalmologist
  • Optometrist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–2pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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