Incredibly rude, unwilling to work with you to contact your doctor, and withhold prescriptions and lie about their availability for months. It took transferring to another pharmacy to realize there were prescriptions on file from months ago that this CVS told me just weren’t there or were expired. Save yourself time and effort. Transfer to the kroger on 116th and Cumberland. Their staff is kind, willing to call your doctor for you to coordinate refills, and won’t withhold prescriptions based on transphobia.

Finally sharing my experience with this cvs after 2 awful years getting my prescriptions from these people. I gained some sense and transferred to Kroger, a much better pharmacy with friendlier people.First off, these people are TRANSPHOBIC and deny prescriptions because of suspicion . They will tell you you do not have prescriptions, or to contact your doctor, or to contact insurance. I went without a prescribed medication for THREE MONTHS because of CVSs denial. I went to Kroger pharmacy and FINALLY got my prescription and found out I had REFILLS for THREE MONTHS that I was being denied. The Kroger pharmacy was fast, friendly, and accountable.This brings me into my second gripe, these technicians are NEVER willing to call your doctor to work out a prescription for you. They deny you and tell you to call them yourself. I have NEVER had this with kroger since I switched. Kroger pharmacy will call your doctor, check for ways to get your prescription, and if they cant, will check for older prescriptions that may have gone unfilled in replacement. ABOVE AND BEYOND.All in all this pharmacy is a nightmare. They profile you and deny important prescriptions based on assumptions. I have been talked down to, nearly yelled at, and sent away embarrassed and confused, or near tears. BEWARE. Some pharmacists are nice, but a nice bowl of soup with 2 roaches is still a bad soup. STAY AWAY.

They never have my scripts ready when told they would be ready by. I just spent all day making 3 trips to the same pharmacy for 2 scripts that should have been a easy refill pickup. This has happened to me on multiple occasions. Will be switching pharmacies soon.

I dont like to give bad ratings to businesses, however this pharmacy is the slowest I have ever been to. Multiple times over the last few months, I have called in to refill and stayed on hold for 25+ minutes with the occasional well be there soon, only to be left on hold even longer. My phone currently shows 30:28, and was just hung up on. I will be switching pharmacies. I recommend if you care at all about your time to find another pharmacy.

A long wait every time. Even when I have filled ahead of time, when I finally get to the window Im told to come back in 20-30 minutes.

Have been coming here forever I mean that, I have lived in fishers for 22 years, mostly the same pharmacists. I think they are pretty great, although they get pretty busy at times,it’s understandable, however, they do seem to care and will take the time to talk with you about medications and even non prescription questions.

Waited 20 minutes in the drive thru and finally gave up and left. I needed the script, but I guess it will have to be picked later. ( Needed it tonight).Two cars behind me backed up and left.I will be changing away from CVS.