How very disappointed with how I was treated by the staff and the doctor, who is not even identified on the website. Nobody cared that I was a new patient, and it seemed that no one took the time to review the records I had sent to their office. I felt neither neither valued nor respected as a patient or as a person, and my efforts to bring this experience to the attention of Dr. Norton were ignored. I will be looking for another optometrist, even if I have to drive further.