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Goodwill Retail Store of Fairview Heights
125 Commerce Ln, Fairview Heights, IL 62208, United States
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Comments
St
Review №1

Staff were rude. We pulled up with a car full of donations at 6:03, and we’re waved off and told they stop taking donations at 6:00. When I pulled around to check the hours on the sign, they rudely stated they had told me they stop taking donations at 6.We made our donations and spent $30 at Savers around the corner and enjoyed far superior customer service and basic human courtesy.

De
Review №2

Lots of items. Friendly staff.

Me
Review №3

Everything here had great prices, and the service was very helpful!

sa
Review №4

Great spot! Always go here when in the area. Always find something. Great items and friendly staff here!

oh
Review №5

Employees need to speak up if wearing masks... I cant hear your mumbles!

He
Review №6

This store has the rudest employees!!! I will never go back there and I will spread the word as much as I can about this store.

Re
Review №7

Will not honor legitimate medical exemptions for cloth face coverings- came in with a plastic face shield that covered more of my face than a fabric mask and was made to leave by the manager, after she was rude to another customer. Will be calling corporate to lodge a formal complaint. Absolutely unacceptable that they treat those with medical exemptions this way. Its not like I had no facial covering! Will never be back.

Cr
Review №8

Nice organized goodwill. Although ones I have been in before have them organized in sizes. Still with having to dig I found good finds. My daughter of course found a good find as well. Love Goodwill. Cali, waited on us and was very sweet and friendly.

ez
Review №9

Good will is always a place to find good deals. The only down side is the random products. As with most thrift stores and donation based nfp stores taking a little time to browse around can turn up hidden treasure

Me
Review №10

Ok selection, very very small kids section and staff are rude. It’s also self bag, just a heads up. Not that I minded but I had no clue and the ladies just glaring at me so I apologized and quickly stuffed my stuff into my bag when it became clear she doesn’t do it. Won’t be back, wasn’t a pleasant experience all around.

Jo
Review №11

I really enjoy visiting this Goodwill. They turn over product really fast and I always find something or other that I can use. The only cons I can think of is their stuff section isnt the biggest...they have more clothing and shoes than anything. But definitely worth a visit if you are in the area!

Sa
Review №12

Place is organized, staff is helpful. Prices are unbeatable!!!👍👍👍 Im visiting regularly ever since moved to Fairview. Found several treasures such as home decoration, bedding, household/kitchen items, clothing, nick nacks. Boutique quality clothing items such as Cato, cold water creek, etc. Many items still in original packaging. This is my first stop before shopping anywhere else. Thumbs up to store management for great selection of items and great prices. Thumbs up to the sales staff for good costumer services..it shows- their parking lot is always full. My favorite goodwill store😁😁😁👍👍👍.

Ma
Review №13

For Goodwill it is very organized and doesnt have an unwelcoming smell. The floors could use a good buff/clean but its easy to chop and move around.

Jo
Review №14

Small selection left a lot to be desired, but since this is the smallest Goodwill Ive ever seen, thats not too suprising. We didnt find most of what we were looking for, so we went 2 blocks down the road to a much larger Savers store to get what we needed. This would be a 2 star review, but the exceptional customer service from your associates bought you a couple of stars back, Goodwill!

La
Review №15

One of the first places I went when I moved in my house. I found alot of good condition kitchenware. My mom told me to look there first before anything else and Im glad she did. I had never been in a Goodwill before and now I cant stay away. The staff are very nice. And the items are cheap.

Te
Review №16

Threatened by another customer. Not sure if they did anything but the lady should have been removed from the store. I wanted to get by her in the aisle.

Da
Review №17

Too strict with the mask rules.

Sh
Review №18

My Goodwill of choice. The staff know me every time I come in & are usually quick to help me out. Usually a good selection of stuff & it changes often so its not the same thing every time.

ti
Review №19

Their selection is never very good.

We
Review №20

Kind of cluttered, separated into sections. Does receive good donations from local mass merchandisers such as Target.

He
Review №21

Its a mixed bag when I visit. Theres either plenty of things on the shelf that has some order, or the next time it looks like the store is going out of business. I miss the old location of this store.

La
Review №22

Nothing here

ro
Review №23

Love it, have a lot of good item and good price

Sa
Review №24

This store is always rotating merchandise. Its a large store and easy to see from I 64.

Di
Review №25

Decent store. The shelves are cluttered

Sh
Review №26

Every one is so friendly

Ta
Review №27

Love to go here for electronics

RO
Review №28

Smaller store but sometimes you can find a small treasure

To
Review №29

A bit of everything. My source for CDs.

Ch
Review №30

Very dirty and unorganized

Information
5 Photos
30 Comments
3.9 Rating
  • Address:125 Commerce Ln, Fairview Heights, IL 62208, United States
  • Site:http://www.mersgoodwill.org/
  • Phone:+1 618-398-0975
Categories
  • Non-profit organization
  • Charity
  • Clothing store
  • Literacy program
  • Thrift store
  • Used clothing store
  • Used furniture store
  • Youth center
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–6pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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