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North Creek Dental Care Don Koontz, DDS
12812 B, 3rd Ave SE, Everett, WA 98208, United States
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Je
Review №1

Dr. Conley and the entire North Creek Dental Care staff are great! In addition to providing awesome regular dental care services, they are always able to see my and my family on short notice for emergency care. I highly recommend North Creek Dental Care.

Ro
Review №2

Dr. Koontz and the staff at North Creek Dental Care could not be more professional. I have feared dental work all of my life, they take extra care to make you comfortable. I highly recommend North Creek Dental Care.

El
Review №3

Ive been going to North Creek Dental Care for years, and always feel like I am well cared for there. The front desk and office team are well organized and helpful. The hygienists are gentle and thorough and super kind. I have always trusted and really like Dr. Koontz, but also have been impressed in my interactions with the other dentists. Overall really great people. I highly recommend.

Le
Review №4

I have a terrible anxiety about the dentist and everyone was so patient and reassuring! They put my needs above their schedule and made me feel safe.Their billing department was awesome and called me before my appointment to let me know my emergency work was not covered under my insurance. They also helped come up with a way for me to have the work done immediately.

Ed
Review №5

I had my first cleaning post-Covid here and it couldnt have been a better experience. Everyone from reception to the tech, hygienist, and the DDS were exceptionally friendly, warm, and welcoming. During my exam, the Dr. noticed a filling that he said probably will need to be re-done, but didnt pressure me to do it right away and said we would just watch it for now since it isnt bothering me at all. The cleaning was painless and thorough and it was so easy to schedule my next appointment. Highly recommend if youre in the area and looking for a dentist!

Ta
Review №6

Update on 10/19/2021: I believe it is my personal responsibility to make sure my providers are in-network, but North Creek graciously refunded the difference in cost between in- and out-of-network dentists for me. Ill leave the original review below, but wanted to provide an update. If my insurance changes in the future and Dr. Koontz is in my network I would definitely make North Creek my first choice.ORIGINAL REVIEW:North Creek Dental Care was recommended to me by a neighbor, so I called to book a cleaning since I am new to the area and needed a new dentist. Its rare to see someone so enthusiastic about a dentist, so I figured I was in excellent hands. The dental cleaning was excellent and I love the hygienists.My xrays showed the need for a root canal plus several cavities. I scheduled the work to be done and went back a couple of weeks later. Dr. Conley was in charge of my treatment and seems like a nice guy. He numbed me up, filled a cavity, and said hed be right back to do the root canal. Thirty minutes passed before he came back, and by then the numbing was not as effective. He said something like guess that was longer than a little bit. Additionally, this root canal was scheduled to be done in two parts. After the first procedure, I was in excruciating pain for 3 days. I was pain-free after the 2nd part weeks later, but dang, I cant underestimate how awful the pain was for 3 full days. It hurt to simply exist. Tylenol hardly scratched the pain and I barely slept. The office had no advice aside from taking tylenol (little to no effect) and antibiotics which they prescribed over the phone (which didnt help either).My neighbor said, Oh, we like Dr. Koontz. You should have asked to see him instead. I called the office to see if I could see Dr. Koontz in the future and they told me Dr. Conley started my treatment so they wanted me to stick with him for the remainder of my cavities before switching. Again, I think Dr. Conley is a nice guy and was warm and friendly toward me, but I (wrongly) assumed Id see Dr. Koontz based on the way my neighbor talked.Adding insult to injury, it turns out North Creek Dental is not in my dental network, so I paid a lot extra out of pocket. This wasnt mentioned to me during my visits and I didnt get the bills til after the final visit. I paid their estimate up front and then got text messages from the office later to pay even more before the bills even got to my mailbox. The system doesnt feel great, but its my fault for not checking with my insurance. [Edit on 10/19/2021: The office did not have to do this, but they wrote off the excess charges.]

Em
Review №7

Beautiful clinic. Beautiful souls that work here. I LOVED my hygienist Michelle. I havent felt my teeth this clean since I was a toddler.My first impressions were that of amazement over their support staff and cleanliness. They are taking Covid SERIOUSLY. You can feel at ease knowing they care about your whole health.Their technology is mind blowing and you can tell the owner and dental king Dr. Koontz takes pride in his arsenal. His accolades are more than impressive; receiving top 10 in dentistry!So gentle and no anxiety walking in and not emotionally scared walking out. Not to mention; they gift you either an electric toothbrush or up to 10 at home professional whitening strips for being a new patient!I would recommend them to anyone! Even my enemies, if they behave. 😉

Ro
Review №8

The staff is extremely nice and knowledgeable. I am a new patient and am planning on making North Creek my new dentist.

Ti
Review №9

As soon as you enter the doors at this place you feel welcomed. The staff at the front desk are great and friendly. I knew I was right about coming to a place like this. Dr. Golveo took care of my tooth and saved it so I dont look toothless. He took extra time to help my pain when I first came in and on my 2nd visit he healed me up completely. It was such a smooth process. Now I have a new smile and no pain thanks to Dr. Golveo and his great assistant Victoria. I will definitely recommend to anyone looking for great dental experience.

pk
Review №10

I just switched over to North Creek Dental and had a great first visit. I’d heard great things from friends who are patients. The office is new and beautifully decorated. The 2 receptionists greeted me warmly. My hygienist was friendly and knowledgeable, and respectful of my time. Dr. Koontz was also friendly, & took his time with me. I am very happy with my visit and look forward to continuing with their practice.

Ab
Review №11

My entire family comes here for a reason! Had my first visit and everyone was amazing! Susan my Hygienist was the best. Gentle yet thorough with my cleaning and was the sweetest! Dr. Koontz and entire staff was very welcoming. Office is beautiful and clean. Best of all they won’t do unnecessary work that’s not needed.

Gr
Review №12

North Creek Dental Care is a family. When you are cared for by North Creek you become a part of that family. Absolutely inclusive, friendly, and always professional I wouldn’t want to entrust my dental care to any other dental provider. I trust them and highly recommend their services.

Jo
Review №13

Have been coming for many years for my family.  Dr Koontz and all the staff very friendly, kind and professional with very nice office make to dentist very pleasure.  Highly suggested.

Su
Review №14

I hate going to the dentist but Dr Koontz and the staff have always done everything to make me feel comfortable and pain free during every procedure. I can’t say enough about how caring and professional they are. In my 67 years, I have never had a better dentist or support staff. I’m planning to move to Oregon next year but I will make the drive up here just to retain their care!

Bo
Review №15

I just received the finishing touches on my root canal. I was in and out with great service, no issues and a perfect fit on the crown they made for me.Thank you

An
Review №16

Ive been seeing Dr. Koontz and the wonderful staff since Ive had teeth (~27 years)! My whole family goes here too. Everyone is so personable. Recently, Ive been seeing, Michelle, a dental hygienist - shes excellent! I always leave with squeaky clean teeth. Highly recommend this practice!

Br
Review №17

I have been seeing Dr Koontz for over 15 years! He is ana amazing Dentist and all around good person. All of his staff is very professional and friendly.

Am
Review №18

I am blown away at how much I love this office. I’ve gone to several dentists over the years and I finally found one that feels just right. You feel so comfortable and welcomed as soon as you walk through the door. Everyone is so friendly and sweet! Dr. Conley is really nice and personable. My favorite so far has been Susan, the hygienist. She is amazing and obviously loves her career and her patients. I’m so happy to have found my dental “home” haha. Top notch care in a super clean, friendly office! Stop your search ladies and gentlemen, this is where you need to go for your dental needs! 🙌

Er
Review №19

All the latest dental tools in a new modern building. The care is top notch. Expect the best and you wont be disappointed!

As
Review №20

Amazing place, best dental practice Ive ever been to. Everyone is so friendly, helpful, and they are so good at their job. Havent been to the dentist in years and they helped me get back on track. Also, I really appreciate how they all tell me good job after each session, makes me feel good and proud of myself :)

Mi
Review №21

Dr. Koontz always remembers every piece of personal information about my family and always has our best interest in mind when it comes to preventative care. The entire staff is so friendly, we love going to the dentist. Weve been going to North Creek Dental Care for about 7 years now.

ro
Review №22

Best place ever. The dentist care about his patience. If you dont like dentist come here youll change your mind. Great staff. Thank you so much.You guys are amazing.

Am
Review №23

They got me in to fix a broken filling the very next day. Considerate and caring staff, 10/10 would go again.

Gr
Review №24

Always a good experience at North Creek Dental Care. Saw Dr. G for the first time and was given excellent care.

Jo
Review №25

I LOVE this dentist! I had what you might call “an experience” with a former dentist, and it made really nervous to try a new one. After almost 10 years of avoiding the dentist, I finally went. I was tense the first visit, but everyone was so friendly and kind. I soon felt at home! After only three visits, I was looking FORWARD to going to the dentist for my regular 6-month check up. The hygienists are SO sweet and Dr. Conley is very professional and friendly. I cant tell you how much I appreciate the people at North Creek Dental! They take such good care of me and my teeth! If I could give more than 5 stars, I would!!!!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

se
Review №26

Absolutely love going to this dentist! Everyone is so nice and not judgmental. They help you on your journey to a beautiful smile. As a kid I didn’t have the greatest dental care or coverage.Dr. Koontz and Dr. Connelly and their team helped me regain that smile confidence! Visit North Creek you will not be disappointed!

Cy
Review №27

I have been going to North Creek Dental for over 20 years. The whole staff is awesome! I have never had a problem with any of their services from taking care of my teeth to the billing process. I recommend them highly

Al
Review №28

Awesome staff and excellent experience. Very comfortable procedure. New and beautiful facility. Jennifer made a special effort to make me feel welcome and at home. All COVID protocols followed.

da
Review №29

I thoroughly enjoyed my visit. The staff is very polite and welcoming. The office is clean and modern. I couldnt have asked for a better experience.

Em
Review №30

The best dentist! I’m always welcomed with so much kindness, and everyone makes me feel comfortable and not nervous at all. I recommend this place to my friends and family all the time because my experience with them is always great!

Ju
Review №31

I love the new digs. Very clean and I felt safe getting my teeth cleaned. Susan is amazing. Thank You very much

Ro
Review №32

I love when they clean my teeth and gums. It feels so good!

Da
Review №33

Great and friendly service. Everybody was super nice and explained everything that they were doing clearly. I would definitely recommend this dental office 👌

La
Review №34

I love going to North Creek Dental! They are always so kind and pleasant. The office is beautiful and always clean! I highly recommend this dental practice! Thank you for taking such good care of my teeth.

Do
Review №35

Best place to get your teeth taken care of. I’ve been going to North Creek Dental for over 30 years. Patience, understanding, no judgments, and staff always have a smile on their faces!!!

Je
Review №36

Wow!!! Excellent dentistry. Friendly staff and state of the art facility.

Do
Review №37

An always professional, very organized, on time and affordable dentist practice. I have been a patient here for over 5 years and can say my experience at every visit is handled by their team with the patients best interest as the priority. Truly one of the best family dental practices that I have frequented. Thank you!!

To
Review №38

I am new to Seattle and I was @ NorthCreek today for my 6-month cleaning. Everyone there was super friendly and helpful.... from the receptionist to the hygienist, Mel Spain, to Doctor Nick Conley to the billing department. It seems as if I have found the right dentist!

Br
Review №39

Consistently great care by very nice people keeps me coming back year after year. Highly recommended!

Lo
Review №40

Great people, great service and all around great experience.

Mi
Review №41

Great experience as usual (yeah, at the dentist). Dr. Koontz and staff were spot on. Love the new office!

Ma
Review №42

We love our dental team. Dr Koontz and ALL of his staff! We have been patients almost 6 years and there has always been consistent wonderful care! During Covid We have NEVER have felt unsafe or compromised or at risk. The staff is ALWAYS professional, helpful and smiling which is so appreciated❣️

su
Review №43

I’m so thankful to find such a caring dentist and clinic.All of the staff are very kind, the building is meticulously clean and tasteful. But the best thing- us dr Koontz is mindful of my high anxiety in dental offices, and takes time to do the job slowly so I don’t panic. They offer nitrous oxide as well for this issue- which is a godsend.

Vi
Review №44

Great place and super friendly. I have been with Dr. Koontz for 10 years. They have upgraded their offices and it feels like youre going to the spa instead of a dental procedure. The staff are always extremely nice and ambience is welcoming. I highly recommend this dentist.

Br
Review №45

Everyone is very nice. I enjoy going to get my teeth cleaned because everyone really cares and is very nice.

Ja
Review №46

I recommend this place to absolutely everyone! All of my experiences here have been amazing. The work is always top notch, you can tell everyone there takes pride in their job and truly cares for their patients. They are professional and so kind! I have terrible dentist anxiety, but always leave with a smile on my face!!

Jo
Review №47

Been going here for several years. They are always friendly and professional in every way. Give them a try, they are awesome!

Mu
Review №48

Dr. Koontz and the entire North Creek Dental Care team were professional, welcoming, and absolutely answered all our questions and concerns. My six year old son feels at home here and is always excited to come for his dental appointments. Thank you all for welcoming us and for caring!

Ca
Review №49

My family and I have been coming to Dr. Koontz for years. We even continued to see him when we moved to the east coast. Visit family and visit my favorite dentist! Caring, gentle approach, highly recommended!

Sh
Review №50

The employees are friendly and it shows that they care for your health. They also keep themselves safe with above and beyondPPE (proper protective equip.), which allows theCustomer to feel safe.

ro
Review №51

Being military, I have seen so many dentist over the years. It’s one of the most difficult things about moving, finding a dentist you like and a good hairdresser. Well, I am fortunate enough to have found Dr Koontz and his team at North Creek Dental. Dr Koontz has very gentle hands and my mouth cannot day thank you enough. The entire staff are super friendly and helpful.

Me
Review №52

Before I was an established client, they were willing to accommodate my schedule to get me in to take care of tooth pain. A very welcoming dental practice and extremely friendly and helpful staff!

Le
Review №53

The North Creek Dental team is fantastic! The staff work so hard to make the office relaxing, comfortable, and have taken extra precautions to keep the office, staff, and patients safe during COVID. The staff are gentle and thorough and explain any additional procedures necessary. I actually look forward to going to my appointments every time. Highly recommend if you’re looking for a dentist.

Je
Review №54

Incredibly friendly staff. Extremely careful and amazing!

Su
Review №55

Going to North Creek Dental is always a great experience. I was especially impressed with all the extra precautions being taken in the midst of Covid. I was hesitant to make the appointment but felt very secure during my check up and cleaning. I started with this practice in South Holland in the 70s and cannot say enough good things about them.

C
Review №56

If you are in need of a new dentist, give North Creek Dental Care a try. Dr. Koontz and his staff provide a relaxed, beautiful office and personal dental visit experience. Everyone is professional and friendly. The office is set up well for social distancing and is very clean. I highly recommend North Creek Dental Care.

Co
Review №57

My first time as patient at North Creek Dental was great! Everyone so nice and friendly. Dr. Koontz was pleasant and kind. I wished I had came sooner!!

V
Review №58

The staff is absolutely amazing here. Kind, gentle and super knowledgeable. I absolutely appreciate the entire group at North Creek Dental

Ju
Review №59

Beautiful office, exceptional care! I have been so pleased with all of the staff at North Creek. I cannot recommend them enough!

In
Review №60

Accidentally stumbled upon North Creek Dental and LOVED my experience with them. I started going back to them after that. Everyone is SO nice and friendly and I’ve never felt so welcomed and comfortable at the dentist. Dr. Koontz is very knowledgeable and friendly as well. Highly recommend.

Ch
Review №61

Amazing experience with friendly and professional staff! I wont go anywhere else!

Al
Review №62

Doctor and staff are world-class. Highly skilled practice with patient comfort as first priority. Jen made me feel welcome and cared for.

Ke
Review №63

North Creek Dental care is superb! Excellent dental work. Friendly staff. Great prices for those without dental insurance.

Ng
Review №64

What an incredible team they have. Best dental place Ive been too. Always feel like a fantastic after a good cleaning. I go every 3 months.

De
Review №65

Very nice, clean and professional environment. Everyone is awesome and very friendly! It felt as if they knew me personally. I felt at home. Dr. Connelly is very gentle and observing. Ive never experienced greatness like this before. I definitely found my dentist family!

Ly
Review №66

I’ve been a patient of Dr. Don’s for over 20 years. He’s the best dentist I’ve ever been to. I refuse to go to anyone else. Before Dr. Don, I used to need nitrous oxide just for a cleaning, because I was so nervous. He and his team make me so comfortable! I hope he never retires!

Ma
Review №67

The best Hygienist ever. They are so efficient and professional. Wonderful people.

Me
Review №68

Dr. Conley and Marissa were great with my young son. Love coming here for care!

Ra
Review №69

Dr. Don and his staff at North Creek Dental are great! Our whole family has our dental work done here. We really appreciate that Dr. Don is not driven by making a buck. If work seriously needs to be taken care of ASAP he recommends that, but he also isnt hasty to recommend something that just isnt problem (as other dentists might do). For this reason, I readily trust his advice.Additionally, hes a great person. He has at least 1 day each year he offers free dental work for people who need a basic procedure, but dont have the finances to cover it. I dont think I have ever heard of another dental office that does this! Its a first come-first served, wait in line type of deal, but even so, what a great service to offer!My children have always had positive experiences as well. The hygenists and Dr. Don make their visits comfortable and quick! (They do enjoy the prize at the end too)I highly recommend North Creek Dental.

ow
Review №70

This is a very good family oriented dental clinic. Dr. Koontz, you are great, keep up the good work ✅

Ko
Review №71

Best Dentist in the Pacific Northwest and it’s not even close. Clean, professional and proficient.

De
Review №72

The new facilities are fabulous...state of the art equipment, 11 private rooms and the staff has always been second to none!

Cl
Review №73

I’ve been going to Dr Koontz since I was a little kid. Always taken great care of my family and I.

Du
Review №74

Love the new building, staff is always friendly and helpful. Thanks for all you do!

Je
Review №75

Another great visit to this amazing office! Dr. Koontz and Dr. Conley are both outstanding dentists and the entire staff is wonderful!

Bo
Review №76

Great service and friendly smiles and they remember whats going on in our lives :)

Er
Review №77

My family has been going to Dr Koontz for over 10 years. We love the staff and the treatment. Always professional and friendly. I had a crown done last year without any issues. The facility is clean and equipment is top notch. Highly recommend.

Ri
Review №78

They have the finest dental care in the area they are a family oriented practice that looks out for your every need, I have been going there for many years and would highly recommend them to everyone

tr
Review №79

Amazing service great people best one I’ve been to!

Ke
Review №80

Dont know what Id do without them. Genuinely good people, good care.

Le
Review №81

Great cleaning, friendly staff and informative dental hygienist.

Fr
Review №82

I have never had a bad experience, all things considered, at North Creek Dental Care. The staff is always pleasant and fun and you couldnt have a better dentist than Don Koontz and his partner.

刘璇
Review №83

The doctor is gentle and with very good skill. The assistant is also very sweet and patient.

Ch
Review №84

Don and the staff are outstanding. I am proud to have been a patient since the early 90s. They are like family. Highly recommend to new patients looking for a new dentist. They have the latest dental technology and use text and emails to remind of appointments. They also have a strong network of dental specialist that patients are referred to for special needs.

Ra
Review №85

I have been going to North Creek Dental for YEARS! Love the team there and always get excellent care.

Mo
Review №86

They’re all absolutely awesome 👏

Ja
Review №87

I always feel welcomed and well cared for at North Creek Dental.

To
Review №88

Best dental office from the moment you walk in until you leave everyone is very helpful and friendlyGreat care : )

Ca
Review №89

Always a wonderful experience - very organized and friendly.

Wa
Review №90

Wonderful experience, Dr koontz and his staff took really good care of me

As
Review №91

I have been going here for years.. Wonderful people. Which is good, because nobody likes going to the dentist.😉

St
Review №92

Dr. Conley is an excellent Dentist! He communicates everything he is going to do and makes sure you are comfortable throughout your visit. His Dental Asst Stephanie is great as well. I am lucky to have them for my Dental care Team. The front office staff are great as well. :)

Da
Review №93

Literally every single person that works here is the best of the best. Dr. Koontz is an amazing dentist and person, as are all of the dental assistants Ive ever met here. This even applies to the receptionists and office workers who are super friendly and kind. Ive been coming here for 15 years and they make coming to the dentist bearable because of their amazing work and amazing personalities. Big shout out to North Creek Dental! You all rock!

Ch
Review №94

I’ve been seeing the Koontz team for over 10 years. Great service, great team and not that I like going to the Dentist but it’s always nice to see Dr Koontz, Susan, Molly and the rest of the team. Personal touch to professional care. Highly recommended.

de
Review №95

Truly the best! Dr Koontz is the salt of the earth. The entire staff, every single person, is super friendly and knowledgeable. And the office is gorgeous and always smells so good!

Da
Review №96

Wonderful Drs and staff. Ive been a satisfied patient for over 30 years !

Ca
Review №97

They’re always super friendly and ask about your day, and willing to explain what they’re doing when you ask.

St
Review №98

Courteous staff and super clean building. Hygienists and dentists are very care oriented and are good listeners.

Mi
Review №99

My hygienist is always the most friendly! The front desk staff are always a pleasure to work with as well

Do
Review №100

Excellent staff. I have been going here for years and always recommend them to anyone looking for a new dentist.

Information
17 Photos
100 Comments
4.8 Rating
  • Address:12812 B, 3rd Ave SE, Everett, WA 98208, United States
  • Site:http://northcreekdentalcare-everett.com/
  • Phone:+1 425-745-3766
Categories
  • Dentist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9am–6pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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