Well it was expensive I don’t really care about the price for quality pet care, my issue was with the front desk woman who was disrespectful to another cat owner. I was really uncomfortable witnessing her wait for hours and then be treated poorly. After seeing the reviews I think it would be in the best interest of my animals to take them elsewhere before I have a bad experience and I suggest you guys do the same.

In my search for a new forever vet for my dog after moving to Everett, I checked out this place. My dog had an ear infection I needed help with, and they were the vet that could get him seen the soonest (2.5 weeks out). I should have held out for quality and not speed. I arrived early and filled out all the paperwork. While filling out the forms, the two folx at the desk started talking badly about the customer before me, and making fun of him. Wow. Huge trust lost there . After 30 minutes we were brought in and the dog taken in the back for an exam. They agreed that he had an ear infection, but also tried to upsell me on dental cleaning with anesthesia. (He just saw another vet a few months back who said his teeth were great for his age.) After taking the dog back, we waited in the tiny exam room for a further two hours and twenty minutes. No update on time. No update on procedure. Just silence.

Called Value Vet recently to make an appointment to treat my dogs kennel cough. Whoever was at the counter in the morning was very rude and uncaring. Asked me to send my dog to emergency when there is no need; the cough just started a couple days ago and it is not lethal. I asked them again if I can make an appointment, then they responded with an angery tone, refusing business. I told them I would need to hang up because of their disrespect, Well SORR-Y. they said. I dont care if one of you guys are having a bad day, its not right to act that way towards a customer. I am no longer visiting this place from now on. Ridiculous.

I brought my cat in after I noticed his shoulder was injured. The staff at Value vet were able to see him quickly and schedule an appointment to get him fixed up. He received quality care and the staff was very helpful answering questions for me. I will bring my pets back here anytime!

Very personable staff and doctors. Our animals love coming here. The best part, in my opinion, is that the doctors dont automatically suggest unnecessary tests. They like to try less expensive options before going ham on your wallet.

Hate doing reviews but today I had time.Been going to value vet for 2 years now and with there decent prices and close to my home I didnt mind and looked past some of bad business they do. Im always unable to pick up my prescriptions for the dog food they prescribed because its always outta stock at there location today I called in to get my dogs meds and after 3 days of no one returning my calls to pick it up I called and they told me he needs to be seen again to be prescribed the same food and meds hes been taking for 2 years. Mind u this is after being put on hold for 20 mins my dog has been itching himself to scabs and I had to drive around looking for the dog food because when I tried to order on Amazon they could approve the prescription because no one ever pics up. Calls are never returned, takes at least 5 days for refills, always on hold always outta stock and the doctor is just awkward and looks like he has no pets or in instrest in pets. Altho the girls at the front desk never pick up or call back they are all very sweet its the customer service that I cant handle

I have taken my kittens here before and they made me wait hours ..no joke sitting there when there was absolutely nothing !the first time I was ok,something else might be going on in the back ..but nothing no other pets were seen !!Also every time I tried to call they would make me sit and wait and wait and wait on hold …I don’t recommend this place to anyone

First I called and the phone was picked up but no one answered or said anything. The receiver was placed on the desk or something because I could hear two people discussing charts and it sounded as if one was being trained. The trainer began to bad mouth one of the doctors and I realized they werent going to answer the phone so I hung up. I called right back and explained that my dog couldnt walk, wasnt eating or drinking and was in pain - no compassion from the girl who answered who also never asked any questions whatsoever and told me the soonest appointment was 13 days out. When I asked if there wasnt something they could do, I was told, nope. I scheduled the appointment but my dog died before she could get to the appointment. There is no compassion from this place and I will never bring another pet of mine here again.

My pets are turtles. I had an event with one of them, and I went to this vet clinic to ask for help or information. Although they do not treat turtles, Shadie was very friendly and provide me with information and places I could go. Very professional service.

Phoebe is perfect when she goes there!

My dog wouldnt be alive if it wasnt for this clinic. 2 years ago, they performed a lifesaving surgery on my baby boy for a quarter of the cost the emergency vet requested. They worked with me on payment, they were so sensitive and caring to my feelings, and to my dog as well. They still remember me and Scrappy everytime I come in and it warms my heart. Ill always come here for every pet I own. This place truly employs superheros, and you cant change my mind! 💗

Brought our dog in for a bite wound our dog got from our other dog. This bite needed stitches or staples and the wound to be cleaned out and closed up. Value vet charged us $205 for cleaning and meds and wanted another $618 for surgery our fury family friend didnt need surgery just needed to be cared for and given options other than an expensive office visit for a bite wound. Instead sent our dog home with a open wound a few days worth of meds and a smile and a wave good bye. Called around to other vets in the area and got the situation taken care of for another $268. We are transferring all of our pets to another vet clinic. There is no Value in value vet. We felt all they wanted was our money and the care of our family friend was not taken care of with passion, care and consideration of what is affordable within reason of the situation.

I have been a client at Value Vet for many years. I absolutely love their stuff and how they treat my babies. With them being a small Clinic my pets are 100% cared for from beginning to end. They are a small clinic so this does mean they dont just have people standing around waiting to serve you because they are busy. If you sit in the clinic for even 10 minutes you will see every associate running back and forth answering phones, helping each other and bending over backwards to help each and every client in any way they can. The Associates and Veterinary technicians have cuddled and sang to my babies to soothe them when scared. Even a rescue who is not dog friendly is brought in a side door and gets pampered while she gets her nails done in the back. I could not express the Gratitude I have for every staff member and doctor at that practice.

Just needed a paper filled out for a flight. Over the phone it was no issue and one price was given. In person suddenly an exam was required and the price about tripled. During the exam the price double with no reason other than this is just a cash grab, they tack on another $70. From $12 to $150 just for a paper for a flight.

We brought our 15 year old pug in with breathing issues. From first making the appointment to walking out the door.. best experience with a veterinarian clinic in Washington thus far. Staff was attentive, knowledgeable and understanding. The vet who examined Dottie was extremely nice and answered all our concerns. This clinic is in it for the clients, not to squeeze every penny out of you. Would and will recommend A++++

Took my dog in for a tooth extractionHe died three weeks later

I think they did a good job so far. Havent quite figured out whats wrong with my baby yet but its a process as she cant tell them whats wrong. They are doing their best i believe. I havent been to another vet as our cats are inside cats and we dont take them in unless something is wrong. But i dont think it should be called value vet i dont think the value is very good. I paid 65 dollars for some meds that they didnt even put on to my cat for me. I could have just gotten it from Costco. And in my personal opinion, my own pharmacies have always told me how to get the cheapest medicine. But there is a goodRX for pets and I wish i would have known about that a day before our appointment. Since my cat is long haired and very fiesty (which they were not worried about, which is great) she needed to be sedated for some treatment, it was spendy and I wanted a sanitary cut but I believe they would have shaved the area around her wound anyway. It seemed we needed to pay for the sedation in order to get her treated which I do not like. They offered a lion cut which is not pretty(they warned us they are not trained) but why offer it? Its uneven and 105$ not worth the price. I wonder what they would have done if I hadnt taken their suggestions. Since the wound is on her neck all we can do is sock her. Or make her a scarf. Its hard. And we still dont know what it is. 327$ later. But what do I know. Maybe I should get pet insurance.

This is one of the best veterinary clinics I have been to in over 40 years as a dog owner. After reading some of the negative reviews, we were very skeptical, but decided to give them a try. We are glad we did. Our 11 year old boxer developed a growth on her side that quickly grew. We knew she would need surgery to remove it immediately. Being a 100% disabled veteran and on a fixed income, we were very concerned of the cost. Not only do their normal prices for the surgery appear to be less than ½ the estimated price of any other vet in the area, they also went through the bill item by item with me to eliminate any optional expense. Dr Bin was helpful, professional, and caring. Her concern for both our girl and our financial situation was evident. … The staff was also professional and courteous. They made sure I understood all of the aftercare instructions. They even called the next morning to check on her. I definitely recommend them.

I had an appointment and when I showed up early to fill out the paperwork they said that someone had called and canceled which no one did. Then they told me there wasn’t much they could do.

Yesterday I brought in my little, nervous rescue poodle, worried that she had amajor problem.It was not a long wait, not expensive, and not a big problem!I was so grateful once again for Value Vet!

There are very friendly, caring, compassionate people at Value Vet. My family takes both of our standard poodles to them, had our elderly cats cremation handled by them, and even did a foster to adoption through them. Theyve always provided WONDERFUL care regardless of how big or small the problem is and their prices are very fair. Both Dr. V and Dr. S are awesome as are the rest of the staff. We wouldnt dream of entrusting the care of our fur babies to anyone else, ever!

I’ve visited here multiple times for my pets and my mother’s pets. I have always had a good experience here - from the time I step in with the front desk staff, to the vet techs in the rooms, and the exam with the veterinarian. All of them are compassionate about what they do, and treat your pets with care. Examinations are thorough, medications/services are explained and are helpful. Yesterday we had to put down our 18 year old family beagle. I felt that the team did there best to make sure that Nikki was comfortable and treated with dignity. They have a variety of options for after-life services to choose from as well.

I find the staff and doctors at this Clinic to be quite lovely. My dog gets anxious at the vet. They always go out of their way to make her feel comfortable. I feel Im being treated fairly price-wise. They answer all your questions and treat you and your pet well.

This place is awesome! I am a novice pet owner and brought my kitten in with a hurt paw. Im sure they could tell I was new at owning pets, but they acted so kind and professional towards me. They were so knowledgeable and answered all my questions. The Veterinarian was very nice as well! He explained the process of what the best course of treatment was for my cat so I knew exactly what was going to happen. And they offered me an estimate before any procedures were done. They are VERY reasonable in price and I would recommend them even to a seasoned pet owner. I will continue to take my cat there for care!

I have been taking all four of my dogs here for quite some time, and usually have excellent customer service. The staff is great and understanding, and take care of me every time Ive brought my animals here. However, the customer service I got today blew my mind. I called because I was having issues getting prescription filled, despite paying the 10.00 fee associated with getting it filled. The man I talked to on the phone, Micah, was so rude to me I could not believe it. He was yelling at me, didnt let me get a word in, and then proceeded to HANG UP ON ME. wow. I have worked in the service industry for years and have never encountered anything even remotely close to this. If this is how you treat a good, frequent customer, I will gladly take my business elsewhere.I will NEVER be returning to this vet, EVER again. Really disappointed in this business.

All around great experience. I would recommend, I was broke at the time of visit so my sister paid the bill over the phone when finished. Awesome visit .

I have dealt with them twice. One for my cats cremation and then for my dog whos claw had an issue and for shots. They were very kind and professional. Currently planning on taking my puppers back for a visit.

I had a few issues with this place but they fixed everything. Good people.

My dog has liver disease. She was poisoned with buprenorphine (they knew she had liver disease) by the Lynnwood vetrinary specialty center. I attribute her being alive to the handsome and kind Dr. At Value Vet. He personally made sure to talk with me at no cost the best treatment, it took little time for him to get back to me as he was making rounds if phone calls, seeming to care about all of them personally. After spending 1700 elsewhere we had very little money left. He made sure she did not become critical with sound advice. If your dog has liver disease please double check every perscribed med. The purina flora fauna has copper as a 3rd ingredient and buprenorphine should never be given to a dog with liver disease. The current dr. And past dr.v are seriously the best bit again double check every medicine because we are all human and can make mistakes.

I am glad to find this clinic in the area as they take appointments and are reasonable in price. They also have coffee and water available for customers. My pets got surgeries and vaccines done last month. We are very happy with the experience.

They dont have the time of day for pets and zero compassion! I will never bring my dog back here!

So far I havent experiened any problems here. Vets and staff are super nice. I like the lady at the front desk shes fun to talk to. Its generally affordable. I think my visits are around $40.

Value vet? Not so fast. I was quoted $320 to spay my animal. I was told when I scheduled if my animal was in heat it would cost an additional $70. Her last heat was two months prior to surgery. When I go to pick her up Im told she was in heat and will have to pay extra. Impossible, she was in heat two months ago! Yet I didnt argue, and shelled out the extra $70 Im then told Ill need to come back to have stitches removed (Suprise, opportunity to gouge me more?) I was assured there would be no charge. When I come back, Im told she looks a little infected and i will need to pay for antibiotics. I came home, another $40 light and looked on the internet for signs of infection after a surgery. Ill tell you she had none of them. I threw out the antibiotics. BEWARE: Dont let the name fool you, this is no value. Low and behold my dog is fine. What started out as $320 for a spay turned into $435. (Besides all this, service was good thus the 2 stars.)

I love the vet but once I started getting my dogs medicine from PetMeds I was not impressed. The medicine was double the price of PetMeds. Every time PetMeds faxed a refill it took a week for Value Vet to fax it back. This is the second month my dog will run out of his pain meds. My dog is in pain when he doesn’t get him meds and they don’t seem to care.

Employees were absolutely wonderful!Doctor was very personable as well. Doing a great job explaining all options and possibilities for my dog-ters limp.Izzy can be shy at the vet but not at this one.Thank you Value Vet.

Best veterinary doctors & friendly staff.

If you care about your pets, take them elsewhere.Paid over $600 to have a tumor removed from my pet, only to find out after I picked her up that they removed the wrong tumor and on the wrong side of her body! There was a clear lack of communication that the surgeon admitted, and they offered to do another surgery and remove the initial tumor for free. No thank you.I immediately made arrangements with new vet to have her stitches removed and to get a second opinion. I requested to have all records transferred, which they werent. The new vet questioned why a biopsy wasnt done BEFORE opting for surgery. (??!) Good question. Biopsy was ordered and the initial tumor in question was nothing more than a cyst -- no surgery needed.At this point I feel a refund is mandatory and will be looking into legal options.

Ive taken my pet to other vets but this Vet beats others by miles on staff friendliness and fees. Only downside is it could be long wait depends on customers before you since first come first service.Very courteous staff and very reasonable fees.Ill recommend to any pet owners.

Absolutely horrible place. Horrible service. The lady at the desk yelled at my grandmother. The vet let my grandmothers dog suffer and did not do anything to help. DO NOT BRING YOUR ANIMALS HERE.

The new office manager has really helped smooth out the whole experience. Weve always liked the vets, but the slow processing time up front was annoying, now its running great. Its still a no frills kind of place, but now its efficient and fair prices

Very professional and thoughtful. They never disappoint me and my pets.Keep it up guys.

I took my 15 yo cat to Value Vet to euthanize him. He had arthritis, has lost most of his teeth, throws up everything he eats and seems to be in pain. It took me a long time to talk myself into the need to stop his suffering. When I arrived around 5pm, they had a few people ahead of me. They put me in an exam room were I waited FOR 1 1/2 HOURS!!!!When the vet after hearing my explanation, did an exam, she commented that he did a good job of grooming and his eyes were bright. She acknowledged that he had arthritis and dental disease but felt she couldnt put him to sleep based just on those facts. So, instead, we are going to let him slowly starve to death and be in pain? I was deeply hurt by this. It was a tough decision for me and based on a 5 min exam, she knows best? The real kicker of it, was getting to pay $43 for the exam and chart setup. DONT GO THERE IF YOU NEED TO END YOUR CATS SUFFERING. Go to a more compassionate vet!

They are very understanding and takes care of the pets like their own. Prices are reasonable with great care. I would highly recommend to all.

Found out our dogs rabies vaccines had expired early on a Saturday. Called and they got us an appointment for 130 for both. We arrived 20 minutes early because we also needed to get a rental car and didnt want to be late to appt. My husband dropped me and took care of the rental. In the mean time they got both dogs in and out by 125 and before my husband made it back. The staff is friendly and they are efficient. Best vet experience and it was only 46 for both dogs so the price is a life saver too

From check in to check out every one is fantastic, they really take care of your privacy even if it comes to your family members. Staff double checked everything including address and authorized people for my account. I would recommend to all.

One of the most caring vet clinics I have been to. My dog was very sick, they tried their best but she had cancer. They put her down with such care and warmth. Staff is super!!!

They take care of your pets needs promptly and keep you in the loop on what is happening with your pet.

I went in today, a Saturday to pick up my cats asthma medicine; the same medicine shes been taking for two years. I even told them the name. It came in the same bottle. Why should I look at it? Well I will from now on but I am NOT taking responsibility for the screw up they did. I come home, its Ten in the evening and Im to give my cat her medicine and its Thyroid medicine!!!! What the *^*^^##$?! Who messes up something like this? Now my cat is LITERALLY going to have at LEAST fifteen asthma attacks before Monday and very well could die! I will go in on Monday and they better give me the correct medicine and not charge me since I already paid. Or I will call the police. Ive been picking up the same medicine for two years, it came in the same bottle it has been for two years, I even told her what the name of the medicine is. She hands me over the bottle of meds that are for Thyroid. I cannot believe such incompetency! My cat is going to be so sick and could die. This is unacceptable!

Waited on hold for thirty minutes then hung up and called again and placed on hold for another ten minutes.Staff has no respect for the animals, they took my dog in the back to get an X-ray and knowing they needed two people the, lady did it by herself and hurt my dog.Waited over three and half hours to hear what was wrong with my dog. I’ll never will be bring my dog here again.

We have been bringing our cats to ValuVet to see Dr Robinette for many years now, and have had wonderful care! Since it is walk in, no appointments there can be wait times (but choosing certain times when there is less traffic there helps!). There are different personalities there, and change over the years with staff, but they have always been friendly and helpful to me, and caring about our kids. I appreciate the estimates and their willingness to help with minimizing costs when possible. We have had all kinds of medial issues (asthmatic cats, kitty cancer, very sick form unknown reason kitties..strays we have taken in,etc) and understand that diagnostic tests are necessary, and going out to other locations is one of the ways they can keep costs down...anyway, I highly recommend them , and most especially Dr Robinette , to others.(this is Mariannas mother writing the review!)

We love our sweet Mabby kitty cat, and you saved her for another ten years of time with us. Both Vets who helped us were wonderful, caring, and SUPPORTIVE in a difficult, scary time for us.Note: front office staff needs some training in customer service, as theyre just not aware they come across as rude sometimes. Id give like to give them a few hours of training myself!We will come back, absolutely. The Vets were outstanding and affordable.

We bring both cats and our dog to this location. We always have fast, kind service. The staff and DRs are always friendly.

We had to put our dog down last week. Extremely emotional time for us. The staff at the Everett Value Vet were very caring and supportive. They said we could stay as long as we needed to (up until closing time of course). I would recommend this place if a loving pet needed to be put to sleep.

This place is great and awesome

I always had great experience with the doctors and staff. I am coming here for 5 years with my 2 cats and 1 dog. I am not sure what are other people taking about.

I brought my cat Maile for cough. the doctor used her sisters chart, Millie for treatment plan. they gave her an antibiotic shot for bronchitis and a steroid shot for cough. they tried to get a blood test. poked her 3 times, the blood was not a good specimen anyway (hemolyzed and clumped platelets). when I got home I realized the chart was wrong because the bill said Millie. I called and they got very defensive and *fixed* the charts.i asked for my copy of the charts as is my right. all I got was the fixed up charts. is this legal? Im not going back anyway. took the doctored up charts to my regular vet.

This place is AMAZING. Everytime Ive brought my dog Macy here my experience has been wonderful. All of the staff is very friendly and knowledgeable.

I have been going to this Vet Clinic for years, and I have never had a worse experience with not only the ridiculous prices for proper medication through studies they have used, but in the treatment of my animals. I work in an animal organization myself and now work in parts of the Vet Clinic and have come to see just how shabby this clinic is.I have SEVERAL stories to tell.1. Cat with ear mites (Typical condition, easy to treat) had caused a cat to scratch at its ears with its back nails. Lacerations in ear were found, and they were treated. Well, in the process of cutting off the infected areas of the ear, which could not be saved, they accidentally snipped a little bit too much off. They gave us antibiotics, and medications, and charged us a lump sum for their botched surgery. We used the medications, antibiotics, and the ear looked to heal up nicely. A week later, her ear started to shrivel and look infected. We took her back and said that was normal and it would heal. Well it got worse and I actually have a cat with no ear now thanks to this establishment.2. I took a cat in for a normal check up with a family member, to see Dr. R, and when Dr. R was handling the cat, I was attempting to show her and tell her where the injuries were on my cat and where they seemed to be the most painful. She told me, Sit down while Im trying to do this examination in quite a tone. Excuse me? I am trying to show you where my cat is in pain and when it started, but I have to sit down and stop talking for you?3. I have a dog with skin allergies and chronic ear infections. I went to see Dr. R AGAIN, but this time with the knowledge of the Vet Clinic at the Organization i work at. She took one look at his skin and told me flea allergies and food allergies, and told me about this study theyve done on Frontline not killing fleas and to buy this more expensive flea medication for it. Also telling me flea baths dont work. Seriously. The next time you are about to be charged for this more expensive medication, look at the ingredients and research, research, research! On top of this, she looked into my dogs ears, which were swollen, smelled awful, were full of pus, and flaky. She looked me in the eye and said it was just an irritation and gave me a simple ear cleaner (1 part water, 2 parts vinegar) and said that was all I needed. No mention of an ear infection or ANYTHING.With ANY veterinary knowledge you would know that is clearly a case of an ear infection, and simply cleaning it will not solve the issue. I did as she said with just the ear cleaning, and once showing her it didnt work, she once again tried to charge me with a lump sum for some new medication. A medication with the same ingredients as the type you can get at the vet clinic I work at for 20 dollarsIt seems they do trial and error here at Value Vet then charge you with 200 dollars for a new medication theyve found.Horrible establishment, would not recommend anyone go there to have their animals treated this way.Dont let them take your money and run.

Took my dog here for an ear issue six months ago. The green haired moron decided it was an ear infection after a series of blood work and his stupid brain. $400 later. Its been six months and the infection is back. They refused to reissue his antibiotics and insisted on going through the gamet of tests again. Another $400. Screw that! I took my pooch somewhere else and for $80 the doc said he had a yeast infection. Value Ripoff Vet. Avoid like the plague.

I am extremely pleased with value vet. They treated my cat very gently and the staff is very nice,kind and understanding! I applied for care credit and got turned down but they still helped and set me up with a payment plan that I could afford. I would suggest going to value vet rather than going anywhere else! Im very very please with them! THANK YOU VALUE VET FOR YOUR HELP!!SINCERLY, ALESHA & MISTER :)

The vet and staff at Value vet animal clinic are awesome and professional . We have been customer for many years. They are always very kind to our animals.

Love this place its cheap and the staff is very understanding. I have been going for years now and never had any problems.

The staff at this Value Vet branch without a doubt, saved my puppies life, after a tech at Diamond Vet told me my only option was to put him down. The staff at value vet snuck me and my sick puppy in through the back door, gave my puppy IV antibiotics, anti-nausea, fluids, and sent me home with theee additional medications to give my dog when he contracted parvo. They werent able to touch any other puppies for the remainder of the day and hey had to clean the floor after any of us walked in or out of the facility, because it was a risk to other patients due to the highly contagious nature of this virus, so it was certainly a big deal that they were so willing and eager to help us. I will never take my furry family members anywhere else. Thank you value vet, because of yall my Silas is alive and well today!

After almost killing my healthy puppy with unnecessary surgeries, premature spaying, and bogus information that two vets now confirmed. If I had the time to sue, you guys wouldnt still be in business. Dont ever bring anything you care about here! I can only imagine what they do in the back...

Great prices and always helpful! They took great care of my cat.

Greedy and uncaring. If I could give zero stars I would. They wanted $75. just to be seen/with a payment arrangement. Even though visit is $48. she estimated it for a $300. bill... saying thats what it usually costs! My cat hadnt even been seen yet! They told me one thing on the phone then something else when I got there, & no-one would even admit talking to me on the phone earlier. When I explained my cat is a service pet, and I am on limited disibility income of just $120 a month, and only have $43 in bank they could care less. Ill never go there again, and Ill be sure to tell everyone I know how uncaring and unprofessional they are!! They could care less if my cat is so sick or if he dies! Hateful and mean spirited!!! Vets used to care about pets, now it seems they only care about how much money they can get from you.

Worst clinic and treatment of pets. Dont take your animals there. HIPAA violations and word changing doctors. They only take your money and they will only send your pets with antibiotics and flea treatment. Maybe with Allergies medications. No diagnosis. Pets will die from their treaments. Tests they do on your pets just to make more money from you and to run their busines. Good luck.

Dont bring your pets here!Came in to have my dog looked at. First time was given antibiotics and they didnt work second time the vet said that it looks like my dog has an autoimmune disease. Contacted the breeder and the breeder called the clinic. This clinic disclosed all information and broke hipaa violation. They called my wife crazy to the vet. There will be a law suit files beware cutomers with this clinic as they do not follow hipaa standards. I am very displeased with this clinic for their unproffesionalism. Not recommended at all.

PLEASE DO NOT TAKE YOUR PET HERE!Brought my dog in on a Tuesday because she was displaying respiratory distress. I was crying and advised i thought my dog was dying from congestive heart failure. This was a new vet, seems ownership has changed. Previous vet was kind and caring, obviously loved all animals. This new owner is out to get money and I see absolutely ZERO value now in this vet.The Vet listened to my dogs heart and lungs and said I dont hear anything wrong with hear heart and her lungs do not sound funny to meHe did blood work on my dog said she had a blood infection, but could not identify from what when i asked. When he told me he was going to give me antibiotics for the infection, asked if we should have an X-ray done or something like that he said oh let me get you an estimate for that. since he said she had an infection and to give her antibiotics to see how she reacted, i though best to hold off until we see how she reacted to the antibiotics and he did say it is up to you if you want to get it done or not; however I was the one who mentioned it and thought that was odd.Another tip off he is out for money is he wanted to get my dogs nails clipped because she had arthritis and said it would help with the pain. Look, this was not why my dog was panting, nor was the 1 point level increase on her thyroid, when he said she had hyper thyroid after receiving blood work.He kept her for about an hour and put her on an IV to Re-dehydrated her. He said she was very dehydrated and we needed to make sure she kept hydrated, he gave us antibiotics, pain meds and thyroid pills, and sent me and my dog home. The vet said if she did not get better in 2-3 days bring her back.The very next day, my dog was panting worse, i took her to the emergency veteran clinic in Lynnwood. Upon arrival they rushed her back to triage, after a short time she passed away from cardiac arrest. They said she had cancer in her chest so bad she had no lung tissue left and her heart was being squeezed.I asked the vet if she saw this dog in a non-emergancy situation panting and breathing this way what would be the first course of action to take.She said every vet is different; however respiratory distress is nothing to mess around with and she would take a chest x-ray.Yes my dog was old, and yes even if this vet would have done an x-ray I would have been in a position to choose to put my dog down or not that day vs. her passing away from cardiac arrest.My point is this - If this vet truly cared about doing the right thing, he would have done the x-ray first, then the blood work, or since you did blood work and you noticed white blood cells off the charts, then insisted on an x-ray to find the root cause. He should not have insisted on hydrating her for an hour, clipping her nails, or giving me meds and having us come back in a day or two ($$$).I am not faulting this vet for the passing of my dog, please do not take this rating as that.This vet charged me for unnecessary work that he knows could have been avoided by simply following simple triage steps. Also My bill was $400...not the best value, you can find better care and a better price for your animal, ask around....DO NOT COME HERE. THAT WAS MY LAST VISIT.FYI, - The ER vet tech listened to her lungs and heart and right away rushed her back and gained my approval for an x-ray and took her in the back...THE VET TECH!

I am catsitting and the cat had bloody urine. There were no appointments available today but they still let me bring her in as a walkin. All the staff were friendly and the vet was very informative. They gave me meds to take home and the whole visit was very affordable. Now when her owner comes home I wont half to slap her with an outrageous amount of a bill and her baby will be as good as new.

I went there this morning (on a saturday). Their weekly vet had the day off, and the actual owner was filling in as the temporary vet. He was seriously the nicest, most compassionate man Ive ever met. Many vets do not give you the time to really listen and figure out a good solution. It got pretty busy while I was there, but this man gave such a thorough exam. He is even retired! Many vets nowadays are too hasty-- too focused on rushing you out the door. They have glazed eyes as they follow their standard procedures. They hardly give your pet any attention....Not this man! He took his time with me and my cat to figure out a good way to ease his pain. I brought my cat home today with the appropriate meds for constipation and nausea. If it wasnt for the fluids he gave to my cat, he would probably have died from dehydration. We are still on a mission to find a longterm solution for this chronic problem; but meanwhile, he is alive and sitting here on my lap purring (out of pain). (Eddie thanks you!) One of the vet techs was also very helpful explaining the costs of the different options. She also showed me how to give his injections at home. Thank you!

Sloppy. Claw trimming was not complete. They neglected dew claws.Also, I took my cat in for a check-up by a veterinarian and never saw one...tech and helper only.Waiting area was REEKING of incense.As I said: All-in-all, SLOPPY.Not recommended.

They were great with my baby boy/ old man

Wow what a joke i will never take my dog here again. This was the third and final time i will take my dog to this money hungry joke of a vet clinic. I first took my dog here because he wouldnt stop itching and his hair was falling out and i didnt know what to after everything i tried failed. They said he was allergic to fleas, so ok i went with it and paid for the treatments and everything they wanted me to do, no prob i thought they knew what they where talking about since they are the vet and not me.the second time was an ear infection so again i did everything they said no prob. This time its the same thing as the first time he wont stop itching and he losing hair because of it. This time they wanted me to pay around 200 for the exam,pain relief shampoo, antibiotics, and more test, then bring him back in 14 days for the results and pay more and more and more. I dont get it i thought he was allergic to fleas like you said the first time when i paid around 300 and thought he was going to be all good. I feel like i got ripped off the first time i brought him in there and they said he was allergic to fleas, oh yeah the dog has no fleas on him in the bath tub when i give him a bath once a week or anywhere in the house for that matter, if he had fleas trust me i would have seen one by now, What a joke Im so mad, I left there so fast even tho they got me for 45 dollars to stick a thermometer up his butt and check his weight oops i mean exam. I will take my dog to a skin specialist next time not some joke of a vet clinic

One star, go to a different vet.

They are very caring and have reasonable prices . Doctor always recommend any required blood test or x-rays and takes care of any side effects of the medicine that my dog and cat gets. Thank you value vet and the staff.

We have been taking our pets to Dr.Robbinette since she was in Alderwood. She Found a tumor in our cats ear when other said it was mites. She also sent us to Dr.Duclo when our dog had skin allergies not flee allergies.I dont know what these reviewers are talking about. Maybe they werent paying attention when the doctors were talking about treatment.My dog gets very excited to go see the girls and Dr. Robbinette . If hes there not needing to see the doctor she will come say hi to our dog. The girls and the all the doctors make him feel special and take very good care of him.

They felt the need to repeatedly tell us that our dog is misbehaved, because my dog was being protective of my wife, not being aggressive or anything. My dog is traumatized by nurses scrubs, so he growled a bit when the assistant first approached him. Just a bit unnecessary to keep telling us how misbehaved Duke is after the first mention

The people here truly care about your pets.

Just as good as any other vet, but half the price!

Absolutely wonderful people working in this clinic ,wonderful experience great prices

Worse clinic. will not take my animals there anymore. i recommend to find a different vet in the area. All their treatments are the same for rashes and blood test will not diagnose your dog with anything.

My dog loves Dr Vincensi.

Best Place to take your dogs and cats the Dr is the Best

My dog is my BFF. I would even take my mom there if theyd let her in. ;-)

Tried to call 4 times during open hours and got hung up on 4 times. Don’t know how they even stay in business.

Customer service is horrible and front desk manager lady is awful

Very caring and compassionate.

Horrible and ExpensiveDirty and Unprofessional

Nothing

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