This location has been struggling lately. Shelves are rarely fully stocked. Sale prices rarely show up at the register. Employees are very hard to find and when you can find one, they aren’t too helpful and often times down right annoyed you’re bothering them and respond back with rudeness. So sad, I used to shop there almost everyday. Often times I’d shop there multiple times a day. I think they’re still just being COVID lazy (ie: nobody wants to work any longer)

Marguerite is a girlboss!! good manager too

Been there a couple of times. Good service (they are eager to help if you need) and decent prices for most stuff.

Ms.Margaret is the SWEETEST lady on the planet! This wonderful lady has a heart 💜 of gold & I light up at the sight of her. CVS is expensive..no doubt, Ms.Margaret makes it worth it.🥰 The other employees are also very friendly & helpful. This is my favorite 😍 CVS because of the people. 💜✌🏼

Its a typical CVS in that its dirtier and more run-down than pretty much any Walgreens Ive been to, but the pharmacy staff are great. Ive been here many times to pick up prescriptions...thanks for your help and friendliness. Theres also a friendly woman at the front of the store whos helpful as well. The panhandlers are not as consistent or aggressive as downtown, but theyre still there at times.

CVS - overpriced unless youre a member, if you are a member, some splendid deals on Arizona Iced Tea, and their paid CarePass™ brings the prices of everything else somewhat back down in the atmosphere, if not down to earth 😂.Back in 2014 there was a friendly homeless dude named JD in front of this CVS, and wed talk for a while each time he was there. I wonder if hes still around. Nice guy.

Makeup Brands reflect on demographic consumers. Extra heavy on COVERGIRL. Good MAYBELLINE. REVLON. WET N WILD Neighborhood. MILANI is non-existent here.Hallelujah! My FIRST tester display with tissues.STAFF is very helpful! 👍👍 Thank you.

Great management very professional

Slightly bigger CVS as its suburbs. Good customer service.

I have never had consistently horrible experiences at any place like I have had at this CVS--I now avoid going in there at all costs and prefer to go out of my way to the closest Walgreens. The staff is unnecessarily and consistently rude, they yell at customers and yell at each other. On more than one occasion staff has created a sense of panic because of the tone they use with customers. After yelling at me to get in line when I was not ready to check out I was then threatened by staff who said they were going to charge me for service they did not provide. Not the first horrible interaction, but certainly the last.

Pharmacy tech refused to refill my for medication because she apparently cant tell the difference between a WRITTEN on and EXPIRED by date on my prescription. Congratulations on getting this far but if you dont know how to do your job maybe its time to go back to Mcdonalds. The level of incompetence i just witnessed is truly amazing.

The staff is always incredibly friendly, and Ive never walked out of here not having what I need.

Technician working on 8/30 at 3:40pm was extremely rude and NOT empathetic. We have a guest who is diabetic from Australia here who accidentally left the insulin behind. I called to see if CVS could provide emergency fill for insulin while he looks for a doctor to get a prescription. She repeatedly tells me You dont understand we need a prescription, we need a prescription.. without acknowledging the situation we are in and offering to help find a way and just consistently telling us no. After bringing up that there is a pharmacy law re: emergency fill for life-threatening condition, she decided to talk to the pharmacist. After speaking with the pharmacist, she became much nicer and said there is OTC insulin available but their store is out. However, she followed up with you didnt ask if there are OTC insulin so obviously I didnt know. HOW IS A CUSTOMER SUPPOSED TO KNOW THIS! i would hate to see someone like her working in healthcare as she is extremely not empathetic towards patients and customers. I hope the managing pharmacist take some time to teach her how to speak to customers. Thank you.

They have what i need. Its conveniently located. And the pharmacists are warm, friendly and helpful.I used to use the CVS in River North up until my office moved out of the area just recently, so Im sad I have to say good bye to 4 years of the great staff there at CVS, scooping up my drugs and helping me with the medication coupons i get from big Pharma.As i read these reviews, it seems the most frustrated of you seem to be frustrated with technology as well.The experience is what you make of it.

Don’t go there, staff is terribly rude and unprofessional. They look frustrated with their lives and angry with everybody. I’ve been there many times, but evry single time is horrible. I don’t know how CVS still keeps them employed!!!

This place is horrible. Just last night I bought a box of Puffs Kleenex and received my discount. After inserting 5.00 in the machine it returns my change though keeps my 3.00 dollars. I inform the staff and they get the manager . He proceeds to tell me he seen on camera the machine gave me my money back this was not true. I was so upset to basically be called a THIEF I left. I am actually filing a law suit against them. I have worked in law for many years and never was so humiliated. In my entire life. This is the most rudest set of employees I have ever seen I had let him know I would call the Evanston police since he felt that way. Then he proceeded to tell me he would give me my 3.00 dollars back. That I had not yet initially recieved . I was so upset I left the store. Just a very very terriable experience.

I like this location but I wish they were open 24 hours a day. The prices are good also

Its fine for a CVS. You can generally get what you need. The greeters can be super pushy and the pharmacy counter/waiting area could use three times the space.

Always had Great experiences here! Like the remodel

Extremely rude staff. Would not process my refund in an appropriate manner. Highly unprofessional. “It’s not my problem” - was a direct quote.

This is the worst managed CVS Ive ever shopped. It never hasthe items which I need, the pharmacy line for pickup is very lengthy,and finding an employee is virtually impossible. They do try hard, however.

No unfriendly service, pretty average but they didnt provide Apple pay/Android pay sensors at all of the self checkouts.

Horrible store, prices, managers and employees except for marguerita. She is the best. The store manager Lawrence I believe his name was, is a complete condescending ass. He approached me with fake smiles and attitude and really was of no assistance. Thanks to having reoccurring issues with CVS I am now taking my business to Walgreens. I will never give CVS another penny from my pocket.

The staff here have consistently been very friendly, especially the greeters.

I think cvs is a nice place to shop

My experience with the lady getting phone calls at the pharmacy was not pleasant. It felt like she really really wanted to hung up the call, and every sentence she spoke she started with again! which was kind of rude.

Holy incompetence Batmam. Ridiculously slow and 150% unprofessional.

Marguerita, the lady who helps the self checkout area, needs a raise! Shes always so sweet and extremely helpful!

Worse printout! They just only make money!

Good products for good prices.

Good local store 💊

Soda was measured in liters. We use the customary system in the US. Get it right.

Relied on this review for the hours - went at 6:45 PM. Pharmacy was closed. Didnt get a vital prescription this evening.

Terrible prices, great service

Wont answer their phone.

The lady inside did not let me give free cant they had in their store on Halloween to the homeless man outside

Good service !

Its a CVS. Its like every other CVS.

Very friendly staff

Lazy staff.

It is unfortunately overpriced.

There are also many vitamins for sweets and jelly, and cosmetics are cheap.