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Ephrata Family EyeCare
101 E Main St, Ephrata, PA 17522, United States
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Ca
Review №1

I do not know where Carols name came from. Shes my wife. My name is Steven. The day before I developed a blind spot in my right eye. They were closed that day so I called them as soon as I could when they were open. At first I was impressed that they were able to get me in later that day and then they did better than that and got me in right away. On top of that they got me into Retina Specialists in Lancaster right away. They did everything they could to save my eye.

St
Review №2

Had a great experience. The optometrist, and the staff were very friendly and the doctor was very thorough. Highly recommend this place.

We
Review №3

Dr. Bensing really takes his time to make sure you get a thorough eye exam. And his staff is very patient to help you pick out new glasses. They have the best patient care and customer service!

Ma
Review №4

I’ve been seeing Dr. Shuke for several years. He has a friendly demeanor and is a consummate professional. He is “patient-focused” and consistently seeks feedback throughout the appointment. I always leave feeling like my questions were answered and that my needs were met. I wholeheartedly recommend visiting with Dr. Shuke if you are looking for an Optometrist in the Lancaster County area.

Ca
Review №5

Had a 4:30 appt to pick up a contact lense that had to be replaced and when I made the appt I told them I would need to be out of the office by 5:00 for another meeting. I went early just in case I could been seen earlier. I did get in early and was actually home by 4:35. Great service. Have been going there since the 1970s would recommend them to anybody.

Ja
Review №6

Dr. Shuke and staff are always professional and courteous. He takes time to explain what’s going on with my eyes and answers all my questions. My whole family goes here and we’re very happy to go here.

Re
Review №7

Great service. Staff was very friendly and helpful.

We
Review №8

Ephrata Family EyeCare takes such great care of my dad when hes there. I am so glad he has such a caring eye doctor and the staff is just as wonderful.

Je
Review №9

I have been going to this practice for over 30 years. Never a problem. Everyone is very professional and courteous.

AM
Review №10

I have been going to this eye doctor for about four or five years. I am very happy with them! I never feel rushed and I feel well taken care of. Terrific service!

Ju
Review №11

I have been going to Ephrata Family Eye Care for over two decades and would highly recommend them! Dr. Shuke takes time with me as a patient and answers my questions. The staff is equally as friendly, professional and helpful with choosing frames (thank you, Lindsey!). I’d give 10 stars if I could!

Br
Review №12

Me and my family have always found Ephrata Family EyeCare to provide outstanding service.

Ro
Review №13

Nothing but high praises for Ephrata Family Eyecare doctors and staff. They do not hurry you through the tests and the doctors are very professional. I highly recommend this business.

Do
Review №14

Great service! Great attention!Explained any questions I had!Will strongly recommend

Ma
Review №15

As always, I received professional and courteous service. Dr. Shuke does a great job hand is always thorough. I highly recommend Ephrata Family Eye care

Na
Review №16

Dr. Shuke always takes his time with me as a person, which is greatly appreciated.

St
Review №17

The staff was very friendly and knowledgeable. I felt the eye exam was very thorough. They do not rush through it but take time to answer any questions you have.

Bu
Review №18

Dr. Shuke and his staff are amazing. Extremely thorough and helpful! Very advanced and knowledgeable given my complex eye issues!

Th
Review №19

My experience was a very good one..Dr. Shuke was caring & through. i would recommended your services to anyone. thanks, Nadine Weaver

Ch
Review №20

Each staff member from check in to the doctor is very thorough, kind, and personable. I appreciate the time and concern they give each patient. I have been going here for over 12 years. What a blessing to go to this practice! Thank you.

De
Review №21

Doc was great. Office staff pleasant. In and out in good time, but never felt rushed.

Li
Review №22

I was a new patient with Ephrata Family Eye Care. I received a very thorough exam and was very happy with Dr Schuke . The staff was very professional and helpful. I am going to make an appointment for my husband and would recommend this practice to family and friends.

Do
Review №23

DR SHUKE HAS BEEN TAKING CARE OF OUR ENTIRE FAMILIES EYE CARE NEEDS FOR YEARS! HE IS AN EXCELLENT DR AND HIS STAFF IS THE BEST

to
Review №24

Had a piece of metal in my eye. They got me in very quickly. Doctor was amazing , numbed up with drops...no pain for a very sensitive area,and within seconds of starting he had it out.Will definitely aways use Ephrata Family Eyecare!

ka
Review №25

Dr. Shuke and the team are fabulous! I had to bring my toddler along and they gave him an activity pack to keep him occupied. They made my visit as quick as possible. Thank you, for caring for your patients so well!

An
Review №26

Dr. Shuke always takes the time to listen and answer any questions I have. I feel valued when I leave. Their state of the art technology is a bonus. Love Ephrata Family EyeCare

HA
Review №27

Great experience! Dr. Shuke and staff are so thorough, knowledgeable, and give you such personal attention! So willing to give us honest feedback and considered our situation in helping me to get exactly what I needed. Will never go anywhere else for ,y specific eye needs.

Am
Review №28

Always thorough, professional, kind, and take the time to explain, in words that I understand. I believe I get a truly comprehensive assessment from people who honestly care about their patients and the practice. I was also impressed by the visible attention to sanitation and our safety. Thank you, Dr. Bensing and all of your wonderful staff!

Ka
Review №29

Quick and easy, but also made sure to answer any questions I would have. Great place and very caring!

Ja
Review №30

Awesome customer service. Very thorough and professional. I always buy my glasses there. Better quality than most other places I know of.

Ma
Review №31

Nice place and people. Be prepared to spend quite a bit of time at your appointment!

Co
Review №32

I called at 8 a.m. on a Friday with a concern, was given an appointment for 9:30, and before I left they had made an appointment with a specialist for me for Monday morning. The doctor also gave me his cell number in case the issue got worse over the weekend. Everyone in this practice is a caring professional!

De
Review №33

I would recommend the Ephrata Family EyeCare because they are very patient. When I was putting on my contacts the lady was very nice and told me there was no rush. But sometimes it can get a little slow and long.

Mi
Review №34

The visit was very nice. The best was getting fitted for new glasses. It took less time than I thought to receive my new glasses. They fit perfect.Thanks and keep up the great service.

Ka
Review №35

Thankful for your thorough and excellent work. Such genuine and kind people!!

Ju
Review №36

Excellent service. Dr. Bensing was very thorough with the exam. When it was time to pick out glasses and frames, the tech was very thorough and knowledgeable.

Go
Review №37

Friendly and helpful staff! Sure would be nice to have the waiting room back... sitting on the hard front steps in the hot sun was not my piece of cake.

Bo
Review №38

The experience was great. High concern for the protection of the patient and the staff from viruses. There was complete and clear explanation of all that was done and the outcome. Recommend.

De
Review №39

Great service. Highly recommend.

Ki
Review №40

Professional, friendly, knowledgeable staff. Fast service. No waiting for me at all! I will be coming back to this place. Top notch eye care

Pe
Review №41

Professional and polite staff.. The Dr takes the time to answer your questions and isn’t in a hurry to shuffle you in and out.

Da
Review №42

My experience with Ephrata family Eyecare with very upbeat. I am eyes were carefully examined, and my problem was resolved I highly recommend Ephrata family Eyecare

Sh
Review №43

I thought it was a very thorough and pleasant visit . Doctor Bising was very good and a pleasant person and so is his staff , Thank You for allowing me to be your patient

St
Review №44

Excellent customer service. The staff are very helpful even if they aren’t the ones taking care of you.

De
Review №45

Friendly and courteous doctor and assistant.

Lo
Review №46

Good experience. Friendly & knowledgeable staff. Appreciate their care & concern.

An
Review №47

Great experience, everyone was very friendly and helpful and the wait wasn’t long! I would highly recommend!

Co
Review №48

Very professional staff. Everyone is so helpful and friendly!

Ka
Review №49

Very nice staff and Dr Bensing was very thorough!

Ph
Review №50

I have been going here for many years after having tried several other places. They really care about their patients and take the time needed to make sure everything is comfortable from your vision to the fit of the frame. Wonderful staff and doctors.

Gl
Review №51

Dr. Shuke is top notch. His exams are thorough. He stays current and has the latest diagnostic equipment. He genuinely cares about his patients and goes out of his way to tend to their needs.Highly recommend.

Mi
Review №52

Staff is so friendly and efficient. Dr. Shuke is personable and respectful. I highly recommend them!

Sa
Review №53

Everyone is so friendly & helpful. I love going here!!

Ro
Review №54

Absolutely a great eye examination, best I ever had.

Cr
Review №55

First time here since we moved here last year everyone is kind, informative and proffessional. They Use cutting edge technology to test for early eye diseases.

Ab
Review №56

The staff is very kind, and the doctors explain things in a way that’s understandable to the average Joe.

De
Review №57

Excellent service. Exceeds expectations. Staff is friendly and courteous.

Ap
Review №58

Dr. Shuke is a wonderful eye doctor. He is very thorough in his eye exams and always very professional and never rushed. Exceptionally knowledgeable and also personable. And his staff is also very pleasant and helpful as well. I highly recommend them.

Wo
Review №59

I usually dont ask doctors anything for fear of sounding dumb, but Dr. Shuke is one that is easy to talk to. He understands and he cares.

Jo
Review №60

Great people, great care!

Am
Review №61

We love Ephrata Family Eye Care! Dr. Bensing helped me with glasses when in a bind many years ago and Dr. Shuke met us in the early morning hours when I had an eye emergency. The doctors, the staff, the care, ALL top notch!

Cy
Review №62

Wonderful, caring staff. Dr. McHenry took great care of my elderly father. He was extremely patient and kind.

Ma
Review №63

Great service and a friendly staff.

Ca
Review №64

Very thorough and excellent service.

Ke
Review №65

The staff was very polite and the exam very thorough. The Dr was very polite and informative. He explained what was going on in a way that I could understand. I will be coming back.

Da
Review №66

Dr Shuke & staff very well educated!! Cutting edge equipment!! Large selection of eyewear!! Go to great lengths to accommodate their patients!!

Ch
Review №67

I was there to pick out new glasses. Found the right pair and had my old glasses fixed. Thank you. Looking forward to the new glasses.

Do
Review №68

The staff is very friendly yet professional. Dr Shuke is very thorough and takes the time to explain everything he recommends.

Am
Review №69

Ephrata Family EyeCare is a phenomenal office with a wonderful staff!Great service, accommodating appointments, and child friendly!So thankful to receive great local care!

Di
Review №70

Have been a patient of Dr Bensing for many years. Wonderful care along with excellent staff! Great selection of eyewear choices. Another great visit with a caring staff!

Ca
Review №71

Very positive experience.

Ja
Review №72

Excellent customer service and clear explanations through every step of the process from the eye exam to new frames selection and fitting.

Ch
Review №73

Professional and knowledgeable staff. Great deals on contacts and glasses!!

Ne
Review №74

Very pleased with Dr Bensing and his staff. Very helpful in many ways.

Da
Review №75

Great place for old fashioned good service

Ch
Review №76

Outstanding service with professional expertise. I feel very comfortable that my eyes received the best possible care.

DJ
Review №77

Great experience with Dr. Shuke

Da
Review №78

Great Place! A little more expensive then some places but the service more then makes up for it!

Ch
Review №79

Nice doctors and staff there and a good selection of glasses.

Al
Review №80

Very professional and friendly eye care. Highly recommended. With all Covid-19 protocols in place my eye exam went as well as pre-Covid.

St
Review №81

Friendly and courteous and knowledgeable

Sa
Review №82

Best Staff and Doctor I know for Optometry and Eye Problem

Lu
Review №83

Great doctors, great service, very helpful in every way. I highly recommend them.

Ri
Review №84

They are polite, friendly, and professional treated me as a responsible adult and answered all of my questions.

Ga
Review №85

I was impressed with the honesty and courtesy with which Dr. McHenry conducted my daughters evaluation.

Jo
Review №86

I have been searching for years to find an eye care professional that truly cares about the wellness and health of my eyes. Ephrata Family Eye Care is friendly, professional and courteous and truly go out of their way to assist in providing professional eye care and convenience to fit your schedule and personal needs.My wife and I moved to Ephrata a year ago from Arizona and are completely happy with all the services our family has received from Ephrata Family Eye Care for contacts, eyeglasses, repairs and emergency replacements. Dr. Bensing and Dr. Shuke and their staff are the best!

Jo
Review №87

My husband and I have been patients of Dr. Bensing for a number of years. The quality of service is 5-Star. The staff are always top notch.

Jo
Review №88

Always a wonderful experience!

Da
Review №89

Good staff down to earth doctors

Ra
Review №90

Professional service, good selection, excellent staff. May not be as cheap as the Walmart down the street, but five of my family go there, with no complaints. I recommend Bausch & Lomb daily contacts.

W
Review №91

I have been a patient of Dr. Bensing for many years. He and his staff are outstanding eyecare professionals. Dr. Bensings examinations of my eyes are performed with great care. I have never been rushed; the resulting refractions are excellent.

Ra
Review №92

Equipment is state of art and I trust Dr. Schuke to not only fill my eyeglass prescription but also find anything else that may go wrong with my eyes.

Ea
Review №93

Very professional and friendly, as usual.

To
Review №94

Top shelf operation. You wont find better eye care.

Ka
Review №95

They are extremely thorough, kind and professional.

Cl
Review №96

Very knowledgeable doctors and staff

Jo
Review №97

Schocked at the increase in lens price over previous years.

Ni
Review №98

Kind and friendly staff!

Ha
Review №99

Always excellent care!

Ve
Review №100

Friendly, professional,helpful and knowledgeable.

Information
7 Photos
100 Comments
4.9 Rating
  • Address:101 E Main St, Ephrata, PA 17522, United States
  • Site:http://www.ephratafamilyeyecare.com/
  • Phone:+1 717-738-2488
Categories
  • Optometrist
Working hours
  • Monday:8am–3pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–4:30pm
  • Friday:11am–7:30pm
  • Saturday:Closed
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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