Dr. Sakamoto is very personable and is a wonderful colon and rectal surgeon!! His office visit was a great experience and the Rocky Mountain Surgical Center where I had the procedure was clean and the staff was outstanding! Will recommend him to anyone who asks for a GI doc!

If I could give zero stars, I would. Unfortunately, my complaint stems from the front office staff, specifically the office manager. I have made 2 appointments for my husband and I to have our first colonoscopy with Surg One and both times we arrived, we were treated very poorly and with zero compassion. Our health insurance requires a referral, so the first time we arrived to their office, we were told we could not be seen due to the lack of a referral from our primary care provider. After several weeks of us following up with the PCP, referrals were sent to the office of Dr. Sakamoto and I called the office to confirm receipt and that all paperwork was in order. We then scheduled our appointments. We arrived for our appointment only to be told by the office manager, that we dont know our insurance and our referrals were incorrect. She was extremely rude and not helpful at all. It seems to me the office should review all paperwork (which again, I was told all was in order) prior to having patients arrive for an already uncomfortable procedure. We we told to leave and to work it out with our PCP and insurance. If the office manager had any customer service skills, we would have been given a more professional understanding of what happened, but she drew a line in the sand and was very unforgiving. We will take our business elsewhere as I never want to see that lady again!

This doctors office is the most unprofessional environment I have ever been in, and believe me, there are lots of doctors out there. The front staff was very apprehensive to connect with patients. Very not patient centered. They were rude and actually kicked me out because I complained about them not taking my 89 year od mother in 30 minutes late because their elevator was broken. When speaking with Dr,Sakamoto, his response was Im not an elevator fixer, what do you expect? I recorded the conversation because it was so absurd. I will never use or recommend this office or his work. Will let all of my doctors know of about this incident. If you review your cameras, you will notice one of the girls was really was picking her nose!

I agree, front staff is more worried about forms and signatures on papers that are blurred rather than care. But surgeons and medical staff amazing!!

I completely disagree with the other reviewer. Perhaps, because the rear end is so nerve filled and so painful, I did not need a huge explanation. Whatever it is, I have always found Dr. Sakamoto to be funny, kind, and very caring. He realizes, I think, that no one is comfortable talking about his specialty so he handles talking about everything with a joke; however, hes a very competent doctor and surgeon. My once very painful booty is totally fine and its only been one week since surgery. I could have quit take ng pain meds second day after surgery but after 20 surgeries, didnt want the pain to get ahead of me. I quit all meds on fourth day.

I’ve had nothing but good service and care from this practice.

Wonderful surgeon and wonderful practice!!!