Just want to let you know how insanely happy our family member is living at Lighthouse! He told us this weekend how much he loves it there. But I have to say, I think the best thing about it is… The food! He cannot stop raving about Chef Eric and the wonderful, delicious food! Today he said that the cornbread is as good as his sister used to make and that it tastes like cake! But there are other wonderful things, too… Like the warm and friendly welcome he has received from everyone on the staff, the beautiful grounds for walking or sitting outside reading on a pretty day... and I’m sure much more to be discovered in the upcoming days and weeks. It’s been a wonderful transition for him and our family deeply appreciates everything!

My father spent the last three years of his life at Lighthouse in their memory care facility (The Village). I will be forever grateful for the incredible caring of their staff, their constant commitment and dedication to keeping Dad engaged, well fed, and entertained. When I visited, I could watch him interact with everyone and he was genuinely happy and felt safe and comfortable. You really cant ask for anything more than that.That said, we looked at a lot of memory care facilities before selecting Lighthouse. We chose Lighthouse because:* Meals are served restaurant-style at a table, not cafeteria-style, with a solid variety in meals.* It doesnt feel like a medical facility. Floors are carpeted or wood/parquet (but still walker-friendly).* There are multiple outdoor garden/sitting areas. The one accessible directly from the Village is fenced in so that exit-seeking residents can still be kept safe, but is absolutely beautiful, backing onto what appears to be parkland or some sort of preservation area.* The staff -- from top to bottom -- cares. When visiting facilities, look at the engagement level of the caregivers not giving you the tour; you can tell who actually cares and whos just collecting a paycheck. The Lighthouse team truly cares about their residents.* They actively work to engage and entertain the residents. There were times where Dad got out more than I did, going on bus trips and even bowling at one point. (The effort and staffing it takes to maintain appropriate ratios in those types of events is another indication of how much Lighthouse cares.) Musical performers are a regular occurrence (or were before COVID), and its not uncommon to see the Village residents involved in physical activity like bouncing balls back and forth.Im grateful that Dad was able to get the level of care he needed and have joy in his end of life. And Lighthouse deserves the lions share of credit for that.

It was wonderful working with the residents and staff.overall my experience was good,however there was a lot of tone policing of there(black) staff.I’m only writing this review in hopes that the management sees this and work on how they police there black staff when it comes to how they communicate talk or express them selfs Verbally this isn’t to bash the company,however this is something that needs to change.

I love this place. They have been providing care for my Loved One for almost fives (5) years. My Loved One came in under weight and with other medical issues including an enlarged prostate and catheter. Through proper medical care, dedication to making sure medications were taken, a healthy diet and a customized personal environment, healthy weight was achieved, the catheter was removed, and life is so much better.The management staff have been respectful, attentive, and have worked with me to establish happy, safe and sustainable care. Even when my LOVED One got agitated and was combative with staff, I never felt worried that there would be reprisals or abuse. There are meaningful activities for Loved Ones and family alike.The Executive Director, Wellness Director, Nurses, Manager of the Memory Unit and even the Facilities Manager are awesome! They have made this burden much easier. Is it perfect? No, but I have not lost trust in them.

My 91 year old parents (mom and dad) have been residents of the Lighthouse in Ellicott City for 9 months and it has been an incredible experience for both of them. The dedicated care they get every day is loving and compassionate. There are so many activities for both. Exercise every morning, tons of activities and events, bead making days, greeting card making days, bingo, games, tons of live entertainment and lots of outings....there is always something special happening. The Activities Director is phenomenal. Carolyn is constantly planning daily activities that fits all of the residents.My parents were living with my family until my mom could no longer take the steps. I was very worried about the adjustment but we immediately felt the love when we walked in the door and it continues every day.Sabrina, the head of nursing staff has been incredible too. Whether there is a health issue, medicine adjustment needed or anything that needs to be addressed as residents are aging, she works with you to make everything as perfect as it can be. Always putting the residents first.The food is excellent. My dad is a big food critic and constantly compliments the chef. Recently my mother had to move to purée foods due to health issues and the options for her have been plentiful and they transitioned her over smoothly.The nursing staff, caregivers, med technicians, activities director, facilities staff, dining room staff, volunteers and the cleaning crew have all been amazing.This has been a real home to them and that’s rare and hard to find. We are very blessed that the Lighthouse staff has been such a family to all of us. We are forever grateful!The Bond Family

My friend loves Lighthouse for her Mom. SHes made so many friends there and is so much more active than she was. Her last facility had constant staff changes and thats hasnt been the case here. I was there for a visit the other day and was impressed with how lively it is. I thought Id leave a few words.

Truly the most unprofessional management staff I’ve ever encountered. The Executive Director made me very uncomfortable, asking numerous questions about the previous facility my loved one had come from. Her tone was derogatory and demeaning. Additionally, she couldn’t keep anything straight, confusing information and making me feel like I was on trial. I had first encountered her at the reception desk and thought her inane chatter bizarre. Much to my surprise, she was just covering the front desk while the receptionist was at lunch. The Delegating Nurse wasn’t much better. I am so glad we found a wonderful place after this nightmare of a tour. I recently met a woman desperate to move her parent out of Lighthouse. She said the staff there is impossible to deal with, and her parent sustained a serious injury within days of admission. If this is acceptable with the corporate office, stay away.

Maybe not the best place for someone with a plethora of medical conditions, but for my loved one (diabetes, dementia, cataracts) this place is wonderful. He is so happy here. Really feels that he has a purpose and that this is his community. I cant imagine a better place for him. Pricey, but worth it to have him safe and treated like a valued human being.

I am in the home care business, and have had many interactions with Lighthouse’s staff, management and residents over the years. I can say that this facility provides quality services and really cares for their residents well-being.