Credit union staff are patient,great and friendly. Ill recommend to all family and friends!

Never had a late payment on anything since ive established credit. I own a construction company and have tons of cars and credit card payments never been late. They send my morher in law a notice and not me that the payment was late and not paid. I will be reporting this horrible credit union!!!

I lost my wallet with debit card in it over two weeks ago.... I called to see where it was! Oh they didn’t order a new one when I told the lady to order it two weeks ago! Yeah now I get to go a whole month with no debit card cuz of her! As soon as hubby has time off work we are going to a different bank!!! Oh not to mention this is the second time we had this happen. First time hubby went into bank and ordered a new card cuz his was breaking (oh guess what they never ordered him one either). Shocking they never can do their job right!!!

I would suggest using another financial institution. I had to withdraw all funds from there yesterday and close my accounts after a debit card was compromised. ChiphoneFCU will try to make you get all of your money back from all the places your card was used before putting it back into your account. No other bank does this. Oh and the five dollars that they require you to put in the savings account, you never wanted, they’ll keep that too. Bottom line, your money is really not safe here. And they would rather have you close an account than really help you if your identity is stolen.

Always been helpful. Very kind. We have never had a problem here.

Always very friendly.. only negative is that I just found out that they only report my credit to the transunion bureau! Went to get a mortgage loan and I only had one credit score! Wish I wouldve known this two years ago before I recieved my auto loan three them

Never had a problem. Always friendly. Maybe the bad review people had a bad day or something

Is without a doubt the most business UNfriendly banking you will ever experience. Absolutely the worst mobile banking also. Go to Chase

Normally, I have no issues with Chiphone. But it seems that every time I call them, it starts out fine then I manage to get transfered and its usually to a ride person who hurriedly ends the call afterwards as if I was just a hassle.

Worst banking experience ever! Online services - haha - impossible. And mailed statements - where are they? But Chiphone has my money! Not for much longer!!

Not professional AT ALL I was interested in purchasing a new car and spoke with Tina L Smart she’s the person that “helps” my husband with his loan well come to find she’s been flirting with my husband then had the never too tell me to if I don’t like it have him do business with the other office I spoke with a supervisor supposedly she tells me to solve the problem let him do business at the other office so we have and she still emails and calls so now we’re moving our loan this is really sad just imagine how many men she does this to RUN far from that credit union

Cheerful friendly employees

Free money