Martha at the front desk has been amazing. I call so much it’s probably annoying but she always is so kind In helping with all of my needs. The staff has been very understanding,kind, and above and beyond during such a difficult time in my life I couldn’t recommend them more.

Ivan and his team at Martin Funeral Home were professional and comforting. Moments in life happen and are some of the most difficult at times but Ivan helped us through and I’m happy our loved one had the best. Thank you.

Having a loved one die during Covid times is rough. My mother died from a stroke and body shutting down not Covid. The staff at Martin Funeral Home gave me several options on how to handle my Mom’s body after she died . They took great care to follow my wishes. I am happy to recommend their services to friends and family.

Having to deal with the loss of a loved one is really hard and for me to just walk in give them necessary paperwork and the funeral home to take up everything and do everything for me was a relief. I strongly recommend Martin funeral home because not only did they make the process as least tedious but were very efficient and trustworthy.

Mr. Jaquez is very compassionate and helped to create a lovely memorial page to help me honor my husbands memory.

Very professional staff. Always there to help and offer assistance in your time of need. Willing to work with you and readily offer their advice and services. Honestly I couldnt have picked a better facility to handle the funeral arrangements.

The people/staff were way above average in their assistance!Edward was like a good friend as we worked out the many details required!! SO Many choices! Yet he guided Us with clarity and sincerity’!! Also, we are not a rich family and He was very delicate in his guidance & suggestions!!I would highly recommend Martin for your final needs in life!!Such a lovely church setting! It is very well maintained, which boosts trust and dignity while there!! Martin Funeral has your back! And Front!!Thank You guys for all your help!

I would like to thank Ivan at Martin Funeral Home for his help during what is a trying time for my family. All our needs and concerns were answered professionally and with grace. Thank you for

Top marks all the way 👌 They made us feel at ease and were very professional. Would highly recommend.

My father passed away and these were wonderful and genuine people who helped our family. It was a very hard time and they were there for us. They were sincere and genuine and I would recommend this funeral home be on your list if you’re facing these circumstances. Thank you to your staff.

When my mom died, my whole world felt like it was crashing down on me. Mr. Lujan and the whole staff at Martin was so kind, considerate, loving, fair and so much more. They also took care of my dad’s services five years ago and the same thing. I am forever grateful for their compassion to me both times. I’d say this is the the place to go when you lose a loved one.

Im fairly sure we were a very unorthodox family during a very stressful time. They allowed extra time for my Dads viewing, endured our inappropriate humor and Stephanie took the time to address our questions. Martin Funeral Home also kept our confidentiality as we deal with a rogue family member. Thank you again.

June 22,2020. I went to a reviewing of a neighbor. She was a great person in life.When i called the staff they gave me the run around and got my name and number never called me. When i walked in i was in shock to see the neigbor. If the son didnt have money you guys should worked with him. I believe that was the ugliest disrepectful way to do things. No coffin and just put against a wall. So sadden to se.

Martin Funeral Home has always handled the funeral with my family. As much as I dislike the reason I was here today, the folks here made sure that my fathers wishes were met and followed.

I would like to thank Eddie Lujan for his compassion and empathy during my familys time of greatest sorrow and need He made sure we understood every aspect of the process and gave us guidance and assurance that my wife would have a dignified and elegant service. He and his staff went above and beyond to make sure this happened, and it did. I couldnt be happier with the way he handled every aspect of the service. I would highly recommend Martin Funeral Home, especially Eddie Lujan and his staff in your time of need. God.Bless.

They handle my wonderful mother and allAre needs so much like we were there family.Thank you once again

Great service, staff helped in every way they could, their options were great and useful, and their chapel is clean and ‘cozy’, without feeling old. It accommodated all guests, we were able to set pictures of our loved one all over, highly recommended.

Edward Lujan at Martin Funeral Home West was very kind and helpful to me when my son passed away suddenly and in handling the arrangements for my Mother who passed away a week later. Highly Recommend.

I want to thank you for helping my family n I with my husband arrangements. The staff very loving and caring, it was very nice Service thank u again.

Dealing with death is never easy especially when it is a beloved family member. Martin funeral made the process seamless, easy, and much less stressful than it could have been. They thought of all the details, knew all of the relevant contacts and worked with them directly for much of the outside services we used. Edward Lujan handled all the little details quickly and provided suggestions and examples of what is typical for these type of events. Unless you regularly plan funeral services it is tremendously helpful to have all of these little details understood and easily handled by your funeral director. Im so glad we chose them and would highly recommend them to anyone in need of funeral/memorial services.

When my sister passed away Mr Lujan handle every thing with empathy and professionalism I will always be grateful for what he did such a great human being. The staff is also amazing thank you so much for great service.

Horrible service. I had these people take care of my father since i live out of state. Took a month before i got my fathers cremains. They never would return a call in a timely manner. And when i did finally recieve the cremains, they werent even sealed and had spilled all over the place. At least i had them sent to a funeral home that actually took care of me

From the bottom of our hearts the Grajeda family would like to Thank, Martin funeral home west in El Paso , Texas for the final arrangements of my father Armando Grajeda Senior. Mr. Edward Lujan, Alma, Tabatha, Martha and all the staff made this most difficult time so much easier to manage. I Armando Grajeda Junior was faced with the most excruciating pain with the passing of my father and at the same time was faced with crippling financial issues due to attending my father. Mr. Lujan extended himself Greatly!!! to honor my Great father, a war Veteran with the most beautiful Service one could ask for. The professionalism and kind heart of Mr. Lujan and staff will be etched in our hearts for eternity. Most sincere Thank You, The Grajeda Family

By far El Pasos most prestigious funeral firm. People have mentioned price but remember you get what you pay for people its a rule of life just as in any profession. Impeccable facility, attention to detail, polished staff, quality service and not to mention the history of the Martin name in funeral service in the City of El Paso and surrounding areas. I had the personal experience of Martin Funeral Home West handling the arrangements of my father and grandmother and could not have more satisfied. If Quality and Care is what you are looking for I would highly recommend this firm.

Martin Funeral Home West handled our mothers funeral with great professionalism and care. Ivan and his team are top notch professionals who helps guide families through this difficult transition and really try to ease the process for the family.

Thank you! Our mother looked beautiful! Few things could have been better. All together, it was a good experience.

Very satisfactory.

Very professional Funeral Director and staff!