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El Paso Smiles Center, PLLC
615 E Schuster Ave Suite 5, El Paso, TX 79902, United States
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Tr
Review №1

Very professional staff and excellent customer service. Dr. Munoz explains procedures clearly and answers any questions or concerns. Have had many procedures done here and return knowing my needs are handled with great care and precision. The office and patient rooms are impressive and the waiting area is very comfortable.

Da
Review №2

Older white lady left visible lacerations on my wifes rear gums, causing swelling for days. This was just a cleaning! Too rough!

Le
Review №3

Very nice staff. Very efficient. Felt very cared for and well assessed. Appreciated the advice that was given to me!

Ma
Review №4

Excellent team very professional and no waiting I love it highly recommended..

Vi
Review №5

Excellent service, timely manner, all questions answered. I love how the Doctor tells you straight out what the problem is. No sugar coating. Worth the long drive to the office, and excellent prices.

To
Review №6

Dr. Munoz’s dentist office is top-notch! From the moment you walk in to the time you leave, you encounter kind, friendly faces. Not only is the environment and staff inviting, but they are efficient too. I’ve been a patient for many years, my visits are usually about an hour long. I trust Dr. Munoz and her staff completely.

Lu
Review №7

Very happy with my initial visit. I wasnt the least bit nervous. Anyone afraid of a dentist should visit Dr. Munoz. She and her staff will put you at ease from your first phone call.

Na
Review №8

I really like it here the Dr & staff are very friendly & they take there time with you they walk you though what procedure there are doing and make you feel comfortable I really highly recommend this place

Da
Review №9

Appointive on the appointments right away they start working on you & do a very good job in their work 👌 Highly recommend it 💯

Le
Review №10

Have been coming here for years. I love this place. They are very nice and my teeth are super clean :)

Ju
Review №11

Friendly staff, punctual and always looking out for patients. They also Treat the kids with patience and give them a great experience everytime.

Gi
Review №12

Friendly staff and environment. Front desk attendant always very helpful.

Le
Review №13

Dr. Munoz took the time to answer my questions and made me feel comfortable when she performed the dental procedure (fillings). The supoort staff is extremely friendly and welcoming. Excellent customer service!

Le
Review №14

Juan is great! Did such a good job on my cleaning & he was so positive & friendly

Ra
Review №15

The staff is friendly and very caring. Love taking my entire family because they truly take care of us. Have recommended EP SMILES to all my friends and family.

La
Review №16

Besides the unpleasantries of getting my teeth cleaned, the hygienist Juan was nice, friendly, and professional. Front desk ladies are always nice.

Fa
Review №17

It had been a while since I’d been to the dentist. I was a bit nervous, but the dental hygienist and dentist were fabulous! They did a great job with the teeth cleaning. The staff was very helpful and made my visit pleasant. I could tell the office was clean and well taken care of. I will be returning with my family. I highly recommend this office if your looking for a quality dentist.

Co
Review №18

Dr. Munoz is the best! The ladies that work there always greet you and are very friendly.

Da
Review №19

Have been a patient for many years. Front desk staff is always friendly, helpful and courteous. The waiting area is pretty comfy, which is one of the things I like. Dental assistants are friendly, and make you feel at ease when performing routine dental work. Dr. Munoz, what can I say, I completely trust her with my teeth. I have accepted all her medical advice and suggestions for dental work, and my teeth are healthy because of it.

Ro
Review №20

Everyone is nice even Dr.Munoz who gave me the shot that I am very afraid. Excellent customer service.

br
Review №21

Dr. MUNOZ AND HER STAFF ARE VERY FRIENDLY AND COMPETENT! When you are greeted with a smile, everything after that is heaven.

G
Review №22

Great dentist and staff. I feel the last dentist I had did not do a great job on my teeth. I dont regret making the switch at all. Dr. Muñoz is very kind and professional. So is her staff. Thank you!

jo
Review №23

As a life long elpasoan there has been many visit to many el paso dental offices, and none compare to the proffessional attention received at el paso smiles. My teeth thanks el paso smiles staff, well educated in the art of cleaning teeth, thank you el paso smiles....

Be
Review №24

I’ve been a patient of El Paso Smiles for many years. Everyone is very professional and have always been satisfied with their service. I would definitely recommend them.

Ma
Review №25

Friendly staff. Super efficient. I thought I had cracked a molar but I had only damaged a nerve. Dr. Munoz explained everything.

be
Review №26

Excellent patient’s teeth attention, nowhere else such great care, my whole mouth is thankful

NA
Review №27

Dr. Munoz has been my dentist for over fifteen years. She, and her staff, are AMAZING!!!! I already told her that she cannot retire before I die. I went through eight dentists before finding her. I would NEVER go to any other dentist. She is that good. I have never had a bad or painful moment at her office. Cant say that for the other dentists I tried before her. I always leave her office happy and with a smile!!! I love them ALL!!

Go
Review №28

Dr Ivette is Excellent. the way she understands how to handle pain is impressiveAlso the staff are very nice

Me
Review №29

Staff was very professional and courteous. Im very happy with the work that was done, it turned out terrific. I would recommend Dr Munoz to all my family and friends.

ka
Review №30

The hygienist was amazing. The Doctor and assistants where very attentive to my needs and answered all my questions.

Mi
Review №31

I have been going to this group for a year. They are way above my previous dental provider. They are very thorough, friendly and professional. I really like that they will work within my insurance limits to give me the most comprehensive care.I had a cap come loose and they got me in the next morning. 👍👍👍

Al
Review №32

Wonderful experience! Everyone was so kind and the environment was so friendly and peaceful.

Pa
Review №33

Extremely friendly and helpful staff. Hygienists and Dr. Muñoz are great.

da
Review №34

Loved the design, very relaxing. Staff and dr. Were all courteous and treated me well. Recomend to any of my friends. Thx.

Ve
Review №35

El Paso Smiles Center has 5 Star services. Highly recommended 😊

Co
Review №36

Great customer service - wonderful staff! So happy I found my dentist!

So
Review №37

Excellent dentist, hygienists and staff.Family and I have been coming here for 5 years and always great.

Lu
Review №38

They all treat my mother who is 82 very well! Great office employees n super nice dentist 😊

Ju
Review №39

Always friendly good service here. Dr..Munoz isVery good; if I ever have an emergency tooth problem, they work me in. I have been a patient here for at least 15 years

Bl
Review №40

My whole family comes here. Wonderful customer service as soon as you walk in and great Dentistry services here.

VE
Review №41

Very hospitable and all women staff ... yay had a pleasant and smooth time. Very keen and fast.

Al
Review №42

Great friendly service, very professional and the wait is minimal overall excellence

CE
Review №43

Five Star service, Dr. Muñoz and staff are very helpful. Would recommend!!!

Pa
Review №44

I love how everybody treated my son, so courteous and very informative. My son loves going to the dentist because of you, thank you!!!

Na
Review №45

Always good service. Friendly staff too!

Gw
Review №46

Professional expertise and advice on a soreTooth was offered kindly. I will return for regular care next time I need a dentist

ya
Review №47

Please dont go here!! The front office staff are not informed about costs and procedures. I went there last august they recomended a deep cleaning. It was supposed to be in 2 parts i would only pay 75 for one side and 50 for the other. My insurance was supposed to pay the rest. When i went in the second time i talked to the lady in the front and asked her if my insurance had already paid for my first half of the cleaning and she said no. I specifically told her i dont have money to pay out of pocket i think ill just wait till the insurance pays to do the other half just in case something happens. She looked at me and said no go ahead and do it theres no reason for your insurance not to pay. Well now im stuck with a 300 bill that they said not to worry about. I called and told them how things happened and all they could said well youre responsible for that amount your insurance is not going to pay. Please go to another dentist that does not encourage you to spend money you dont have.

St
Review №48

Had 2 fillings. Dr. Munoz and her staff are very friendly and take their time. The work was great!

Na
Review №49

Very nice staff,have come to this office for years.I see Yolie,she does a great job cleaning my teeth.Very satisfied.

Jo
Review №50

I was very satisfied how they treat me they are very courteous and nice

Ch
Review №51

Dental hygienist Sherry Batt always does such an excellent job of cleaning my teeth. She doesn’t hesitate to tell me any problems that I may need to take care of.

An
Review №52

Great service and very attentive staff!

To
Review №53

I just got x-rays and cleaning. All went well

Ar
Review №54

Awesome experience and everyone was friendly. Thank you Yoli for the great service.

Be
Review №55

Excellent and very professional, thank you.

Wi
Review №56

Called to reschedule, no problems what do ever.

El
Review №57

Very good service.

gi
Review №58

I have to say the dentist was very helpful and the staff was courteous when I went. With that in mind I had set up an appointment and asked them if my insurance will cover it. I spoke with one of the staff members there and I was told it would be covered at 100%. I received a letter recently from the office saying that I owe 30 dollars. When I called to find out why I was told that my insurance did not cover it. When I explained the situation to a staff member by the name of Linda her response was that service was rendered in a tone that sounded like she was bothered by my concern and that the staff member who told me that was no longer working there. she did not sound apologetic in any way. I felt upset by her response and will no longer go to that dentist for lack of trust to the staff, not the dentist. I cancelled my follow up appointment. I did make sure to write her name and the date because Im afraid the next thing that will happen is another charge for not cancelling the appointment within 48 hours.

Wr
Review №59

Very professional!!!! The whole staff should be awarded for being angels!!

wi
Review №60

Polite staff and minimal wait time.

Ai
Review №61

Extremely friendly and efficient staff

Er
Review №62

Great Dentist, Beautiful office. Plus, shes much better looking and more pleasant than my last dentist who reminded me of the Geico cave man. When I arrived for my first visit, I wated lass than five minutes to be seen. The treatment rooms have a very pretty, unique and pleasant arrangement that look into a hexigon shapped common area with a tall water fountain in the center. While the rooms join together at the water fountain, they maintain a private feel and other patients are not really visible. Very nice office and professional staff! I also noticed and appreciated the high degree of hygiene practices by the staff and dentist, along with good communication efforts made. Everything is wrapped, masked, gloved, and clean. When xrays are taken, the patient can see them come in real time on a flat screen TV in front of the chair, where the dentist can communicate exam results. Also, unlike my previous dentist, where I had to wait months for an appointment, it was easy to make appointments within 45 days. This is by far the best dental practice I have found.

Sa
Review №63

Staff not knowledgeable on how to treat rude front desk staff rude.

An
Review №64

My appointment is cancelled due to the pandemic.

Os
Review №65

Always friendly and courteous

Ol
Review №66

Friendly and caring

Me
Review №67

Awesome Doctor & staff is amazing!!!!

Ar
Review №68

Nice Service Staff

Al
Review №69

Amazing service!!

Gu
Review №70

Very friendly environment

cl
Review №71

I believe and I hope and all the instruments they use are duly sanitized for the welfare of the patients. For the sanitary situation we are going through, everything else is excellent service in general. Thank you.

Information
7 Photos
71 Comments
4.9 Rating
  • Address:615 E Schuster Ave Suite 5, El Paso, TX 79902, United States
  • Site:http://www.elpasosmilescenterpllc.com/
  • Phone:+1 915-533-3435
Categories
  • Cosmetic dentist
  • Dentist
  • Dental implants periodontist
  • Endodontist
  • Oral surgeon
  • Teeth whitening service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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