Alex the PA and the nurse (I forgot his name) were completely amazing! Thank you so much guys for taking care of me!

Very quick and easy service. After check-in, which was done on my phone making it super convenient, I was seen almost immediately. The staff was SUPER friendly and they all have a warm and gentle bedside manner! They put me at ease immediately, which is not something I’m used to with a doctors office. Everything was done super quickly and there were no egregious wait times on test results and eventually prescriptions. They also accept O-epic health insurance with the tiniest copay I have ever paid in my life (>$10). I would definitely recommend access medical to any of my friends and family!

They state they take most insurance, and Ive never had any of my claims anywhere come back out of network until visiting here. Surprise, 4 months later I get to pay it all.Tried to contact their 1-800 #, after 20 minutes on the phone they still couldnt tell me if they accepted my insurance, then transferred me to a black hole that rings forever with nobody picking up. Called back in and went to billing, again ringing forever and nobody picking up (and nobody telling me its closed.)Looks like their corporate doesnt know how to do business either. Never going back here, and dont go here if you have UnitedHealth Care!

I booked my appointment online. Only had to wait about 15 minutes to get back and into a room. The Staff were very friendly and caring. Very professional and the PAC, was so nice and knowledgeable and very pleasant. great customer service is very important!! I would recommend this place to anyone that needs to be seen fast. However, with so many illnesses these days they will let you know how many people are ahead of you and how long the wait can be. My appointment was at 4p and even me being 7 minutes late due to work and traffic, I was still back in a room by 430 once I went through triage. The place was clean, everyone had on mask, just a very friendly atmosphere, which is what you need when you dont feel well. Thanks a bunch access medical

I’m sad not with Access Medical, but with the world that urgent cares across town are now booked up days in advance with appointments. My service at Access Medical was sweet, efficient, and helpful. My nurse and PA both treated me like my thoughts and life mattered. Most other places, I feel like the staff just want to rush me out. Thank you all for making me feel cared for. ☺️

They could fit me in when no one else has appointments left! Im satisfied with the assessment they gave me, I felt listened to and the employees were friendly and professional. Warning, they are low on staff so dont expect to fly in and out, be kind, medical workers deserve all our patience.

I went for hearing loss secondary to ear infection. The staff is very professional. The PA or NP was outstanding. She was very informative. I let her know I had used Cortisporin prior and it wasn’t very effective. She changed it to Ciprodex. Besides the paperwork, the visit was quick. Unlike Mercy Care in Edmond off of Bryant. Highly recommended

The front lady wasn’t very helpful or friendly at all. Loved my nurse so much and the PA was great!! I would recommend going here.

Made an appointment and they had me back shortly after arriving. Nurses and Doctors were very polite, helpful, and informative. I enjoyed my visit and will be coming back!

Everyone there was so nice and professional. I appreciate how detailed they were with how the process was going to be to prepare myself for the pain that would occur with Stitch removal. From the greeting at check in the nurse and doctor all the way to the end with saying have a good day it was a wonderful experience. I would recommend them to everyone for urgent care.

I would recommend and come back if I was in the area and needed to be seen. But I had an appointment and had to wait over 30 minutes to get back to see the PA. They have some air freshener that is so strong it’s nauseating. It’s a blessing it doesn’t smell awful in there, but when it’s overwhelming… it’s not fun! It’s STRONG!

Was virtually only place in Edmond, OKC area with same day appt. Set up appointment online. A bit of a wait once checked in, but nurses/PA were great. Relatively efficient process. Everyone was very nice and helpful.

Website was easy use and I was able to book a Rapid Covid Test for my child with in 24hrs. Appt was at 9:30. Was seen by provider by 945 was out of the building with my negative test by 10 o’clock. A+ Amazing Job!!!

Friendly staff! Clean space! Pretty long weight time even when I came back after I came back but other than that a very pleasant stay. I really appreciate when the staff is friendly and the place is clean!

Alex (physician) and the nurse (didn’t get his name) was fantastic with my daughter and ran all tests to rule everything out. Very thorough, professional, and talked her and me through everything

Super fast so that was nice but I’d like a little more care during the service. The dr gave me a diagnosis as soon as he walked in the door. He did end up looking in my ears, mouth ect. When I requested a specific medicine I’ve used for cold sores in the past he said I’ve never heard of that…and that was that and he was done. He didn’t look it up or anything.

We made an appointment and they were quick to get us in. Even though they were very busy, they were friendly and helpful.

DONT PAY CASH EVER!!!!!!I booked an appointment back in January paid cash (and it was never put in the books.) I never seen a bill mailed to my house or anything. I got a collects notice in April saying I owed. I drove out to Access to see what the collection notice was about. ( I never been able to be seen without a payment at any urgent care. Plus When booking the appointment the lady on the phone made it very clear they needed payment before I could be seen.) Got to the office the lady behind the desk took my information so a manger could call me about the collections notice, ( NEVER heard from them.) I called the number on the collections, talked to 10 different people telling them I paid and this lady on the paper is who stole my $190 like but everybody was acting clueless. They ask did I get a handwritten receipt like I was suppose to know I was suppose to get one. The lady who took my cash knew what she doing when she didnt give it to me. Disappointed in the way I was talked to, stole from, and treated.

DO NOT GO HERE!!! The girls at the front desk could care less if you were dying or not. They didn’t even try to be helpful. Very unfriendly. Worst place I’ve ever been.

I loved the online registration and the staff were great. They were short staffed but they got me in and out quickly

I called in advance for an appt for a possible broken hand the company told me broken bones could be taken as a walkin and I did not need an appt and assured me the location had the ability to perform an xray. When I arrived I was told I needed to have an appt and their xray machine was down. Complete waste of time and the receptionist acted like I was the insane person for not booking an online appt for an urgent care facility

They got us in and out the wait was a little long but we did get a last minute appointment in so it was understandable

A few days ago I booked an appointment as did my husband for a covid vaccine. Today I waited in the parking lot after checking in from the text they sent. Waited awhile when there was no one in line in front me. I finally called just to find out they dont do covid vaccines on any other day but Wednesday during specefic hours. I dont understand why we are specifically allowed to book the one dose vaccine if I we cant get them. The lady that answered the phone was nice so a star for her. People are taking off work to do this and missing out on money and still no vaccine.

Brought my 1 year old son in because he wasnt feeling all too great. Facility is super easy to find and very clean. I didnt have to wait to long, maybe 10-15 minutes. Once we were called back the nurse was great and listened to all my concerns and he let me know what the doctor might do, test wise. Again I waited maybe 5 minutes for the doctor to come in and she was super nice and I felt like I was listened to about my sons condition. She was thorough about checking him over and found out it is just an ear infection. She explained where its at right now and the steps we would go from there for treatment. Great Facility and great staff. Hopefully I wont have to visit them again but if I do I know to expect!

Everyone I interacted with was kind, optimistic, and went out of his/her way to try to improve the situation. Every time I have gone to this location it has been a positive experience despite the circumstance of being sick. Keep up the good work.

I was helped fast and was listened to very well! I recommend 100%. They give you their 100%.

Have gone to this place several times- very kind staff and helpful, competent doctors.

Tanya did a excellent job. Very thorough. Asked all the right questions and gave all of the right information.

I was able to make a same day appointment, and the staff was great when we got there.

Got it quick. The doc was thorough and I’m on way way to feeling better.

Everyone was friendly and kind. From the front desk to the procedure, everyone was helpful. Katrina, Karlee, and Alex were incredible. The stitches were quick and relatively painless. Everyone had a great sense of humor and kept me in good spirits.

Fast, courteous, and professional. Very pleased.

I was told they could refill my medication on a Saturday (this is a medication I must take daily) but they did not have availability that day so I made an appointment for early on Sunday. when I arrived the provider said they would not fill it. im new to town and do not have a PCP. now Im stuck, running out of medication, and needing to find a dr in the middle of a worsening pandemic. thanks for nothing.

Everyone was really nice and professional. Thank you

Inaccurate hours.I was there at 8:30am on a Thursday and the doors were locked with no one answering their phones.They may open later on some days of the week without posting it.I would call before going in!When I did go in the staff was great!

Although the wait was long, the whole staff was amazing in communicating the process from beginning to end! I could not have had a better experience (especially feeling under the weather and getting a COVID test). Definitely worth the wait! Remember we are all in this together and a little patience and love go a long way! Thank you Access medical center (Penn location) team!

I love access medical! I’m always in and out. PA Ashton and the nurse Ravin were amazing! They were super nice.

Everyone was so helpful and wonderfully profesional, even sweet. Thank you 😊

Absolutely love how the staff are professional yet friendly and get to the root of your problems so you can get on with living. I trust them explicitly and highly recommend them and the environment is clean and pleasant and beautifully decorated so you feel more relaxed and at home here. Its the only urgent care i go to. Thanks to you all who do such an excellent job. Love love love Access Med

Levonte was such a sweet heart!! Everything was quick and routine. Definitely the best location Ive been to.

So kind, so great! Will be going back

Wonderful staff…very detail oriented

Able to make an appointment within 30 minutes of calling. Everyone was super nice. Totally grateful to have such a great experience!

Super fast and friendly for a Covid test. And they were consistent with the same quality service a few days later.

Everyone was very friendly!! The appointment was fast and they took care of my needs and answered all my questions!

I have utilized Access Medical Center for years and have always received excellent care. This location treated me very poorly and cancelled my appointment. The front office person Chris treated me as if I were subhuman. This gentleman claimed that my insurance required a 25% co-payment which is entirely false, because I have never been been required to pay one in the past. He stated there was not a supervisor available and then cancelled my appointment. While awaiting a response from corporate the district manager of Edmond called to speak with me. She began to tell me how everything I felt was untrue, disregarded her employees behavior, and stated that I could no longer receive services at any Access Medical Center. I was never allowed entrance to the building. I requested that she put that in writing and she yelled that she would and hung up. I intend on reporting this to my insurance company and seeking legal counsel regarding this matter. Noone should ever be treated as I was when seeking urgent medical care.

Had an almost identical experience as someone else commented.I called before noon today Wednesday January 6 2020 and was asked for insurance info and asked to arrive at 3:30pm. When arriving there werent many cars parked. I parked and called. First receptionist answered and said they were out of rapid response tests for the day. She confirmed what Id been told that delayed response test more accurate so i chose to go ahead with the delayed. She asked me to wait in my vehicle until she was done with patient on hand and shed call me in for check in. I waited and watched one person leave to parking then another. Another car pulled in and a nurse approached theyre window. Driver left then another vehicle parked and they went in. After another vehicle parked and went in i called to see if i had been forgotten about.Receptionist named Julia answered. I let her know of my last conversation just 10 minutes prior. She sternly said testing was thru for the day. I let her know my insurance had already been taken and i arrived as earlier instructed and then after waiting like asked. It was obvious from her tone I wouldnt be seen and I should just leave without any explanation or apology for me showing up and then lied to. I will be contacting my insurance to confirm no insurance was used towards an unseen visit and Ill certainly never use another access clinic while letting everyone know of these experiences.I wonder if this negative experience wil get any response from whatever entities thank the positive reviews?

Everyone is very kind and was very helpful. Ill definitely be returning.

Website says walk-ins are welcome. When I went in they said it was appointment only. How can they calls themselves urgent care if it is appointment only?

Great team, handled a nervous young man with patience and charm. Highly recommend this care center.

Made the appointment online at 4:15 for 4:30. No wait, good Covid protocols in place. The PA on duty was excellent with my son - thorough and recommend follow up with our doc. I’ve always had good experiences with this clinic and highly recommend it!

Very professional and a great staff from the time you walk end until you leave. I definitely recommend and it will be my first choice for urgent care going forward.

The staff is courteous and professional.

More than satisfied with the experience that I encountered with Access Medical center!One person that truly stood out to me would have to go to ALEX. Bless you for your promptness, professionalism and understanding!

Very kind, professional and thorough.

Fast, convenient, and excellent service.

Filled out and uploaded info including personal details only to be told their system isn’t connected. What? Why do you do that? So basically this place is okay but don’t schedule online unless you want your personal info going out into the world with Solv app for no good reason. Access medical isn’t connected, Front desk person provides no explanation and has little patience. Unless you are without other options I would avoid this place.

Katrina and the PA were really great!

The wait was too long (about an hour) but the medical care was good.

The Urgent Care Center was excellent.

I always receive courteous treatment and clear information regarding my ailments

I really liked the text update feature that tells you where you are in line. Also, the front desk person did get asked the same question over and over and got gripped at and handled it pretty well but it’s probably a sign they need to change the form if every patient missed the same section. The PA was good although I’d much rather her have looked in my son’s non draining ear FIRST and then the other instead of using the same dirty tip in the clean /better ear. Over all, I’m very glad to have this place as an option for after hour appointments.

Great service and friendly staff

I’ve scheduled 2 rapid covid tests with this place. One was at 10 am yesterday, so I show up and they tell me they don’t have any more since they run out during the day. It’s unprofessional to not let me that you’re out of tests before I drive to the location. I scheduled another rapid test for today at 8 AM, so I know I would get one as the office opens at 8. I show up for my test and no one in the office is there even though they are supposed to be open. They also have a sign on the door that says they’re out of rapid tests. This is not the way you should treat people that might have COVID. This is very unprofessional. Do not try to get covid rapid tests here.

Great nurses! Quickly seen for testing!

The PA Stacy and staff were great. Very professional and caring.

Great bedside manner! Took the time to explain things and was clear when communicating.

The doctors and nurses are very welcoming and accommodating. The front desk staff will need to work on customer service (emotional intelligence) skills. Very short on patience and verbal communication. This hasn’t been a problem in the past but hopefully it will be corrected.

Solved my problem professionally and promptly

Twice in the same day my appt. got cancelled. By this place. Not very professional.

I was told the only provider on staff is pregnant, putting her in a high risk category for Covid, and she would not be able to see my kid because he had 1 symptom of Covid. Totally get that, understandable. Perhaps, though, if you’re in the Urgent Care business, don’t put an at-risk provider as the sole provider at the front lines of healthcare in this day and age. Not only are you not taking care of patients, that’s not taking care of your staff member. On another note, I highly recommend Edmond Urgent Care, less than a mile away.

The staff was so friendly and nice. LOVED THAT!! Had my little 3.5 month old and they were very patient with his squirms. This will be our go-to for urgent care!

Very helpful and efficient staff!

This place is always timely, friendly and they get me the care I need. I usually see the same staff there as well which is nice and not always the case with urgent care facilities. Thank you!

Generally the care I receive here is adequate. The nurse has been the same for years and has been more caring at times than the Dr, PA or what have you. However, the wait can be very long, they offer the option to check in online, but the person at the desk has informed me that they only honor first come first serve. Don’t bother checking in online, and if you’re trying to avoid time in a waiting room with other sick people, maybe venture elsewhere.

So.. yeah. No. Will not be going back. Ever. Went for a sinus infection. Did not listen when being told symptoms. Instead was asked if sad or depressed and if going to any Halloween parties. Tried using big words thought would not be understood. They were understood. Came off creepy. Will be going somewhere else now.

Very thorough and friendly. Calming patient experience for myself and kids. I would recommend for minor urgent medical concerns. They seem to have a solid, caring team on board, and it’s been convenient for our family to go here when we can’t get an appointment with PCP and emergency room visit is unnecessary.

Courteous. Thorough. Absolutely will recommend.

I love this place, always fast and convenient. The staff is friendly and professional. Sometimes you just wake up sick and cant get into your regular doctor. ACCESS is right around the corner from my home and has always provided me and family with awesome medical care.

My visit today was a very nice experience. The nurse is so very knowledgeable & thorough. She is very compassionate with excellent nursing skills.The doctor I saw was also very knowledgeable with very good advice & treatment. They were both very personableIf you need urgent care, I highly recommend this facility. Waiting time was not an issue either.

Made me feel very comfortable.

The process from start to finish was smooth and easy! I was seen in a timely manner and my discharge paperwork was completed quickly. The front desk receptionist was nice and proficient, the tech was friendly, caring, and made me feel like he was genuinely happy with what he is doing, and the PA was thorough, listened to my concerns (I had bronchitis), and was knowledgable and confident with the treatment plan. Very happy with the care I received and will return again! Keep up the great work!

PA Alex S was very patient and generous with his knowledge. I’ve been going to Access Medical for the convenience. My past experiences have been average but this time I really felt listened to and he offered great solutions.He didn’t mind my questioning his recommendations and made me feel comfortable. Happy to see him at this location.

Access Medical is quick and professional. The staff is polite, and so convenient. I very much recommend this place.😁

Super fast, nice staff, and easy to get into.

Wait time was less than 30 mins and the medical assistant was efficient and attentive. The PA Meredith Dunn was very kind and explained everything very well. I highly recommend this facility!

Our PA Meredith Dunn was amazing! Did a through exam and put our concerns to rest. Highly recommend for after hours care! 👍🏼👍🏼

I was seen in a timely manner and treated well. My prescriptions were sent immediately and I was able to pick them up as soon as I left the office. The staff was kind and made me feel cared for! I’ll definitely be returning!

I felt horrible. I was not taken seriously. Dr. Stout misdiagnosed me and this is not the first time that he has done this in my family. He told me I didn’t have strep throat, and he wouldn’t even test for it. He pushed it off like it was nothing. I had strep and I still trying to get over it. He was also insanely rude during my visit and made a snide comment about my nose piercings. If I could give this place and this doctor negative stars I definitely would.

Great on Christmas Eve... kind and efficient

Fast. Thorough. Kinda.

Jen, the PA, probably saved me a visit to the ER and a case of pneumonia. Service was quick and efficient, and I feel the medical care was excellent! I highly recommend the location in the 16200 block of N Pennsylvania in OKC/Edmond!

Not sure why this PA even got into the medical field. She had the worst bedside manners. Wasn’t able to answer medical questions and had a very bad attitude. I work at a hospital myself and we are super big on care and compassion.This PA had neither. She should have went into another field. The worse part is they will bill my insurance for a 5 min visit that we got nothing out of. Now I will have to take my daughter somewhere else to get checked out. I have never asked a PA a question and they shrug there shoulders and say I don’t know. I will never go here again. I would rather wait and get in with our regular PCP.

I was in and out within 15 minutes with proper medical advice!

I was able to get my kiddo in really quickly... they have a peds experienced PA during the week, and he was very helpful and thorough. So thankful this clinic is there!

Excellent service. Thorough and gentle. My preferred place to go even though there are others that are closer.

Best service ever! Excellent care and professionalism from start to finish! I will definitely come back and highly recommend it to anyone! God bless!

The nurse and the doctor Stacey were wonderful. Very patient and took time to my 3yo feel safe. But the front desk clerk was rude and inattentive even though I was the only one there. He would yell at me from the desk while I was across the waiting room. He made me feel stupid when I told him I couldn’t hear him.

Ive been going here for years because its close to home. The nurses and doctors are always nice but it seems like I always have to go back because the prescription they give me doesnt work so they have to give me a different prescription. When the guy is working at the desk hes rude and doesnt pay attention to what your saying. When the girl is there shes very nice. Really bad on calling on results of cultures.

Very caring staff, even when short staffed from staff call outs. Thorough. Personable. I wish I didn’t need them, but so glad they are there when I do need them! I trust them with both my urgent sicknesses and those of my 7 year old daughter. They have always delivered excellent care!